critical thinking skills development

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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How to think effectively: Six stages of critical thinking

Credit: Elder / Paul

• Researchers propose six levels of critical thinkers: Unreflective thinkers, Challenged thinkers, Beginning thinkers, Practicing thinkers, Advanced thinkers, and Master thinkers.
• The framework comes from educational psychologists Linda Elder and Richard Paul.
• Teaching critical thinking skills is a crucial challenge in our times.

The coronavirus has not only decimated our populations, its spread has also attacked the very nature of truth and stoked inherent tensions between many different groups of people, both at local and international levels. Spawning widespread conspiracy theories and obfuscation by governments, the virus has also been a vivid demonstration of the need for teaching critical thinking skills necessary to survive in the 21st century. The stage theory of critical thinking development, devised by psychologists Linda Elder and Richard Paul , can help us gauge the sophistication of our current mental approaches and provides a roadmap to the thinking of others.

The researchers identified six predictable levels of critical thinkers, from ones lower in depth and effort to the advanced mind-masters, who are always steps ahead.

As the scientists write , moving up on this pyramid of thinking “is dependent upon a necessary level of commitment on the part of an individual to develop as a critical thinker.” Using your mind more effectively is not automatic and “is unlikely to take place “subconsciously.” In other words – you have to put in the work and keep doing it, or you’ll lose the faculty.

Here’s how the stages of intellectual development break down:

Unreflective thinker

These are people who don’t reflect about thinking and the effect it has on their lives. As such, they form opinions and make decisions based on prejudices and misconceptions while their thinking doesn’t improve.

Unreflective thinkers lack crucial skills that would allow them to parse their thought processes. They also do not apply standards like accuracy, relevance, precision, and logic in a consistent fashion.

How many such people are out there? You probably can guess based on social media comments. As Elder and Paul write , “it is perfectly possible for students to graduate from high school, or even college, and still be largely unreflective thinkers.”

Challenged thinker

This next level up thinker has awareness of the importance of thinking on their existence and knows that deficiencies in thinking can bring about major issues. As the psychologists explain, to solve a problem, you must first admit you have one.

People at this intellectual stage begin to understand that “high quality thinking requires deliberate reflective thinking about thinking”, and can acknowledge that their own mental processes might have many flaws. They might not be able to identify all the flaws, however.

A challenged thinker may have a sense that solid thinking involves navigating assumptions, inferences, and points of view, but only on an initial level. They may also be able to spot some instances of their own self-deception. The true difficulty for thinkers of this category is in not “believing that their thinking is better than it actually is, making it more difficult to recognize the problems inherent in poor thinking,” explain the researchers.

Thinkers at this level can go beyond the nascent intellectual humility and actively look to take control of their thinking across areas of their lives. They know that their own thinking can have blind spots and other problems and take steps to address those, but in a limited capacity.

Beginning thinker

Beginning thinkers place more value in reason, becoming self-aware in their thoughts. They may also be able to start looking at the concepts and biases underlying their ideas. Additionally, such thinkers develop higher internal standards of clarity, accuracy and logic, realizing that their ego plays a key role in their decisions.

Another big aspect that differentiates this stronger thinker – some ability to take criticism of their mental approach, even though they still have work to do and might lack clear enough solutions to the issues they spot.

Practicing thinker

This more experienced kind of thinker not only appreciates their own deficiencies, but has skills to deal with them. A thinker of this level will practice better thinking habits and will analyze their mental processes with regularity.

While they might be able to express their mind’s strengths and weaknesses, as a negative, practicing thinkers might still not have a systematic way of gaining insight into their thoughts and can fall prey to egocentric and self-deceptive reasoning.

How do you get to this stage? An important trait to gain, say the psychologists, is “intellectual perseverance.” This quality can provide “the impetus for developing a realistic plan for systematic practice (with a view to taking greater command of one’s thinking).”

“We must teach in such a way that students come to understand the power in knowing that whenever humans reason, they have no choice but to use certain predictable structures of thought: that thinking is inevitably driven by the questions, that we seek answers to questions for some purpose, that to answer questions, we need information, that to use information we must interpret it (i.e., by making inferences), and that our inferences, in turn, are based on assumptions, and have implications, all of which involves ideas or concepts within some point of view,” explain Elder and Paul.

One doesn’t typically get to this stage until college and beyond, estimate the scientists. This higher-level thinker would have strong habits that would allow them to analyze their thinking with insight about different areas of life. They would be fair-minded and able to spot the prejudicial aspects in the points of view of others and their own understanding.

While they’d have a good handle on the role of their ego in the idea flow, such thinkers might still not be able to grasp all the influences that affect their mentality.

Advanced thinker

The advanced thinker is at ease with self-critique and does so systematically, looking to improve. Among key traits required for this level are “intellectual insight” to develop new thought habits, “ intellectual integrity” to “recognize areas of inconsistency and contradiction in one’s life,” intellectual empathy ” to put oneself in the place of others in order to genuinely understand them, and the “ intellectual courage” to confront ideas and beliefs they don’t necessarily believe in and have negative emotions towards.

Master thinker

This is the super-thinker, the one who is totally in control of how they process information and make decisions. Such people constantly seek to improve their thought skills, and through experience “regularly raise their thinking to the level of conscious realization.”

A master thinker achieves great insights into deep mental levels, strongly committed to being fair and gaining control over their own egocentrism.

Such a high-level thinker also exhibits superior practical knowledge and insight, always re-examining their assumptions for weaknesses, logic, and biases.

And, of course, a master thinker wouldn’t get upset with being intellectually confronted and spends a considerable amount of time analyzing their own responses.

“Why is this so important? Precisely because the human mind, left to its own, pursues that which is immediately easy, that which is comfortable, and that which serves its selfish interests. At the same time, it naturally resists that which is difficult to understand, that which involves complexity, that which requires entering the thinking and predicaments of others,” write the researchers.

So how do you become a master thinker? The psychologists think most students will never get there. But a lifetime of practicing the best intellectual traits can get you to that point when “people of good sense seek out master thinkers, for they recognize and value the ability of master thinkers to think through complex issues with judgment and insight.”

The significance of critical thinking in our daily lives, especially in these confusing times, so rife with quick and often-misleading information, cannot be overstated. The decisions we make today can truly be life and death.

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

What’s convergent thinking? How to be a better problem-solver

The most critical skills for leaders are fundamentally human, why self-management is key to success and how to improve yours, the new skill set needed to succeed in the hybrid workplace, how intrapersonal skills shape teams, plus 5 ways to build them, how to be optimistic, building strength for tomorrow: new president of betterup care™ on extending proactive mental health across the enterprise, what is social well-being definition, types, and how to achieve it, the 5 business communication skills worth perfecting, similar articles, what is lateral thinking 7 techniques to encourage creative ideas, 9 cognitive skill examples and how to improve them, 8 brainstorming techniques to harness the power of teamwork, how to pitch ideas: 8 tips to captivate any audience, how to develop critical thinking skills, what are analytical skills examples and how to level up, how divergent thinking can drive your creativity, how the minto pyramid principle can enhance your communication skills, stay connected with betterup, get our newsletter, event invites, plus product insights and research..

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More From Forbes

13 Easy Steps To Improve Your Critical Thinking Skills

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With the sheer volume of information that we’re bombarded with on a daily basis – and with the pervasiveness of fake news and social media bubbles – the ability to look at evidence, evaluate the trustworthiness of a source, and think critically is becoming more important than ever. This is why, for me, critical thinking is one of the most vital skills to cultivate for future success.

Critical thinking isn’t about being constantly negative or critical of everything. It’s about objectivity and having an open, inquisitive mind. To think critically is to analyze issues based on hard evidence (as opposed to personal opinions, biases, etc.) in order to build a thorough understanding of what’s really going on. And from this place of thorough understanding, you can make better decisions and solve problems more effectively.

To put it another way, critical thinking means arriving at your own carefully considered conclusions instead of taking information at face value. Here are 13 ways you can cultivate this precious skill:

1. Always vet new information with a cautious eye. Whether it’s an article someone has shared online or data that’s related to your job, always vet the information you're presented with. Good questions to ask here include, "Is this information complete and up to date?” “What evidence is being presented to support the argument?” and “Whose voice is missing here?”

2. Look at where the information has come from. Is the source trustworthy? What is their motivation for presenting this information? For example, are they trying to sell you something or get you to take a certain action (like vote for them)?

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3. Consider more than one point of view. Everyone has their own opinions and motivations – even highly intelligent people making reasonable-sounding arguments have personal opinions and biases that shape their thinking. So, when someone presents you with information, consider whether there are other sides to the story.

4. Practice active listening. Listen carefully to what others are telling you, and try to build a clear picture of their perspective. Empathy is a really useful skill here since putting yourself in another person's shoes can help you understand where they're coming from and what they might want. Try to listen without judgment – remember, critical thinking is about keeping an open mind.

5. Gather additional information where needed. Whenever you identify gaps in the information or data, do your own research to fill those gaps. The next few steps will help you do this objectively…

6. Ask lots of open-ended questions. Curiosity is a key trait of critical thinkers, so channel your inner child and ask lots of "who," "what," and "why" questions.

7. Find your own reputable sources of information, such as established news sites, nonprofit organizations, and education institutes. Try to avoid anonymous sources or sources with an ax to grind or a product to sell. Also, be sure to check when the information was published. An older source may be unintentionally offering up wrong information just because events have moved on since it was published; corroborate the info with a more recent source.

8. Try not to get your news from social media. And if you do see something on social media that grabs your interest, check the accuracy of the story (via reputable sources of information, as above) before you share it.

9. Learn to spot fake news. It's not always easy to spot false or misleading content, but a good rule of thumb is to look at the language, emotion, and tone of the piece. Is it using emotionally charged language, for instance, and trying to get you to feel a certain way? Also, look at the sources of facts, figures, images, and quotes. A legit news story will clearly state its sources.

10. Learn to spot biased information. Like fake news, biased information may seek to appeal more to your emotions than logic and/or present a limited view of the topic. So ask yourself, “Is there more to this topic than what’s being presented here?” Do your own reading around the topic to establish the full picture.

11. Question your own biases, too. Everyone has biases, and there’s no point pretending otherwise. The trick is to think objectively about your likes and dislikes, preferences, and beliefs, and consider how these might affect your thinking.

12. Form your own opinions. Remember, critical thinking is about thinking independently. So once you’ve assessed all the information, form your own conclusions about it.

13. Continue to work on your critical thinking skills. I recommend looking at online learning platforms such as Udemy and Coursera for courses on general critical thinking skills, as well as courses on specific subjects like cognitive biases.

Read more about critical thinking and other essential skills in my new book, Future Skills: The 20 Skills & Competencies Everyone Needs To Succeed In A Digital World . Written for anyone who wants to surf the wave of digital transformation – rather than be drowned by it – the book explores why these vital future skills matter and how to develop them.

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Developing Critical Thinking

• Posted January 10, 2018
• By Iman Rastegari

In a time where deliberately false information is continually introduced into public discourse, and quickly spread through social media shares and likes, it is more important than ever for young people to develop their critical thinking. That skill, says Georgetown professor William T. Gormley, consists of three elements: a capacity to spot weakness in other arguments, a passion for good evidence, and a capacity to reflect on your own views and values with an eye to possibly change them. But are educators making the development of these skills a priority?

"Some teachers embrace critical thinking pedagogy with enthusiasm and they make it a high priority in their classrooms; other teachers do not," says Gormley, author of the recent Harvard Education Press release The Critical Advantage: Developing Critical Thinking Skills in School . "So if you are to assess the extent of critical-thinking instruction in U.S. classrooms, you’d find some very wide variations." Which is unfortunate, he says, since developing critical-thinking skills is vital not only to students' readiness for college and career, but to their civic readiness, as well.

"It's important to recognize that critical thinking is not just something that takes place in the classroom or in the workplace, it's something that takes place — and should take place — in our daily lives," says Gormley.

In this edition of the Harvard EdCast, Gormley looks at the value of teaching critical thinking, and explores how it can be an important solution to some of the problems that we face, including "fake news."

About the Harvard EdCast

The Harvard EdCast is a weekly series of podcasts, available on the Harvard University iT unes U page, that features a 15-20 minute conversation with thought leaders in the field of education from across the country and around the world. Hosted by Matt Weber and co-produced by Jill Anderson, the Harvard EdCast is a space for educational discourse and openness, focusing on the myriad issues and current events related to the field.

An education podcast that keeps the focus simple: what makes a difference for learners, educators, parents, and communities

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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

• ChatGPT vs human editor
• ChatGPT citations
• Is ChatGPT trustworthy?
• Using ChatGPT for your studies
• What is ChatGPT?
• Chicago style
• Paraphrasing

 Plagiarism

• Types of plagiarism
• Self-plagiarism
• Avoiding plagiarism
• Academic integrity
• Consequences of plagiarism
• Common knowledge

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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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Critical thinking definition

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

• Developing technical and problem-solving skills
• Engaging in more active listening
• Actively questioning their assumptions and beliefs
• Seeking out more diversity of thought
• Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

• What information should be included?
• Which information resources should the author look to?
• What degree of technical knowledge should the report assume its audience has?
• What is the most effective way to show information?
• How should the report be organized?
• How should it be designed?
• What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

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Course details

Problem solving and critical thinking.

The ability to problem solve and think critically has never been more important. As the speed of decision making and the accuracy of information vary across both personal and organisational life, having the chance to problem solve is difficult. Thinking critically is hugely important to balance longer term consequences with current day action, avoiding the ramifications of poor decision making in an instant. 

Critical Thinking is therefore a vital skill to learn, practice and refresh.

By following a disciplined process, understanding what critical thinking is and why it can be so difficult, this interactive day event will allow you to raise issues or challenges you currently have and use new tools to think these through from an unbiased perspective.

Please note: this event will close to enrolments at 23:59 UTC on 26 February 2025.

Programme details

10.15am Registration at Rewley House reception

10.30am Problem solving: what is a problem and how to define it?

11.45am Tea/coffee

12.15pm Problem solving: tools and tips

1.30pm Lunch

2.30pm Critical thinking: how we as humans think and process information 

3.45pm Tea/coffee

4.15pm Critical thinking: tools and tips to improve 

5.30pm End of day

Recommended reading

Conn, C., Bulletproof Problem-Solving  (Wiley March, 2019) 

Atkinson, I., The Creative Problem Solver  (Pearson Business, 2014)

Kahneman, D., Thinking, Fast and Slow (Penguin, 2012)

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Sean Heneghan

Sean runs his own HR/Coaching Consultancy individuals, teams and organisations to identify and develop their potential. 

Prior to establishing his HR/Coaching Consultancy, Sean worked as an operations manager within one of the UK’s largest retailers. After taking his MSc in Organisational Psychology and then his degree in Coaching, Sean worked with a leading Training and Development organisation. Sean was able to utilise his skills in psychometric testing, leadership and development before working with this organisation in Europe and Asia at a senior level with directors and senior teams.     

Since 2003, Sean has worked across private, public and voluntary sectors helping them to transmit ideas into actions. He has trained/coached and worked alongside managers and directors within all three sectors enabling them to recognise/work with and be aware of working practices at the highest level. This has enabled them to improve within their area of operation and own performance.

Application

Please use the 'Book' button on this page. Alternatively, please  contact us  to obtain an application form.

Accommodation

Accommodation is not included in the price, but if you wish to stay with us the night before the course, then please contact our Residential Centre.

Accommodation in Rewley House - all bedrooms are modern, comfortably furnished and each room has tea and coffee making facilities, Freeview television, and Free WiFi and private bath or shower rooms.  Please contact our Residential Centre on +44 (0) 1865 270362 or email  [email protected]  for details of availability and discounted prices.

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How to Improve Your Critical Thinking Skills

Traditional tools and new technologies..

Posted September 29, 2023 | Reviewed by Lybi Ma

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills in several ways:

1. Information Overload : The constant influx of data can discourage deep critical thinking as we may come to rely on quick, surface-level information rather than delving deeply into a subject.

2. Shortened Attention Span: Frequent digital distractions can disrupt our ability for the sustained focus and concentration required for critical thinking.

3. Confirmatory Bias and Echo Chambers: Technology, including social media and personalized content algorithms, can reinforce confirmation bias . People are often exposed to information that aligns with their beliefs and opinions, making them less likely to encounter diverse perspectives and engage in critical thinking about opposing views.

4. Reduced Problem-Solving Opportunities: Technology often provides quick solutions to problems. While this benefits efficiency, it may discourage individuals from engaging in complex problem-solving, a fundamental aspect of critical thinking.

5. Loss of Research Skills: The ease of accessing information online can diminish traditional research skills, such as library research or in-depth reading. These skills are essential for critical thinking, as they involve evaluating sources, synthesizing information, and analyzing complex texts.

While technology can pose challenges to developing critical thinking skills, it's important to note that technology can also be a valuable tool for learning and skill development. It can provide access to educational resources, facilitate collaboration , and support critical thinking when used thoughtfully and intentionally. Balancing technology use with activities that encourage deep thinking and analysis is vital to lessening its potential adverse effects on critical thinking.

Writing is a traditional and powerful tool to exercise and improve your critical thinking skills. Consider these ways writing can help enhance critical thinking:

1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on paper, you must organize them logically, which requires a deeper understanding of the subject matter.

2. Analysis and Evaluation: Critical thinking involves analyzing and evaluating information. When you write, you often need to assess the validity and relevance of different sources, arguments, or pieces of evidence, which hone your critical thinking skills.

3. Problem-Solving: Writing can be a problem-solving exercise in itself. Whether crafting an argument, developing a thesis, or finding the right words to express your ideas, writing requires thinking critically about approaching these challenges effectively.

4. Research Skills: Good writing often involves research, and research requires critical thinking. You need to assess the credibility of sources, synthesize information, and draw conclusions based on the evidence you gather.

5. Argumentation: Constructing a persuasive argument in writing is a complex process requiring critical thinking. You must anticipate counterarguments, provide evidence to support your claims, and address potential weaknesses in your reasoning.

6. Revision and Editing: To be an influential writer, you must learn to read your work critically. Editing and revising requires evaluating your writing objectively, identifying areas that need improvement, and refining your ideas and arguments.

7. Problem Identification: In some cases, writing can help you identify problems or gaps in your thinking. As you write, you might realize that your arguments are not as strong as you initially thought or that you need more information to support your claims. This recognition of limitations is a crucial aspect of critical thinking.

Writing is a dynamic process that engages multiple facets of critical thinking. It has been a valuable tool used in education , business, and personal development for centuries.

Yet, this traditional approach of self-generated written thoughts is rapidly being supplanted by AI -generated writing tools like Chat GPT (Generative Pre-trained Transformer. With over 100 million users of Chat GPT alone, we cannot ignore its potential impact. How might the increasing reliance on AI-generated writing tools influence our critical thinking skills? The impact can vary depending on how the tools are used and the context in which they are employed.

Critical thinking involves evaluating information sources for credibility, relevance, and bias. If individuals consistently trust the information provided by chatbots without critically assessing its quality, it can hinder their development of critical thinking skills. This is especially true if they depend on the chatbot to provide answers without questioning or verifying the information. Relying solely on chatbots for answers may also reduce people's effort in problem-solving. Critical thinking often requires wrestling with complex problems, considering multiple perspectives, and generating creative solutions. If we default to chatbots for quick answers, we may miss opportunities to develop these skills.

However, it's essential to note that the impact of chatbots on critical thinking skills may not be entirely negative. These tools can also have positive effects:

1. Chatbots provide quick access to vast information, which can benefit research and problem-solving. When used as a supplement to critical thinking, they can enhance the efficiency of information retrieval.

2. Chatbots can sometimes assist in complex tasks by providing relevant data or suggestions. When individuals critically evaluate and integrate this information into their decision-making process, it can enhance their critical thinking.

3. Chatbots can be used as learning aids. They can provide explanations, examples, and guidance, which can support skill development and, when used effectively, encourage critical thinking.

In summary, the impact of chatbots on critical thinking skills depends on how we use them. The effect will be harmful if they become a crutch to avoid independent thought or analysis. However, they can be valuable resources when used as tools to facilitate and augment critical thinking and writing processes. Individuals must balance leveraging the convenience of chatbots and actively engaging in independent critical thinking and problem-solving to maintain and enhance their cognitive abilities. You can do that effectively through writing regularly.

Copyright 2023 Tara Well, PhD

Tara Well, Ph.D. , is a professor in the department of psychology at Barnard College of Columbia University.

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Effectiveness of artificial intelligence integration in design-based learning on design thinking mindset, creative and reflective thinking skills: An experimental study

• Open access
• Published: 22 June 2024

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• Mustafa Saritepeci 1 &
• Hatice Yildiz Durak   ORCID: orcid.org/0000-0002-5689-1805 1  

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Integrating Artificial Intelligence (AI) into learning activities is an essential opportunity to develop students' varied thinking skills. On the other hand, design-based learning (DBL) can more effectively foster creative design processes with AI technologies to overcome real-world challenges. In this context, AI-supported DBL activities have a significant potential for teaching and developing thinking skills. However, there is a lack of experimental interventions in the literature examining the effects of integrating AI into learner-centered methods on active engagement and thinking skills. The current study aims to explore the effectiveness of AI integration as a guidance and collaboration tool in a DBL process. In this context, the effect of the experimental application on the participants’ design thinking mindset, creative self-efficacy (CSE), and reflective thinking (RT) self-efficacy levels and the relationship between them were examined. The participants used ChatGPT and Midjourney in the digital story development process as part of the experimental treatment. The only difference between the control and experimental groups in the digital storytelling process is the AI applications used in the experimental treatment (ChatGPT and Midjourney). In this quasi-experimental method study, participants were randomly assigned to treatment, an AI integration intervention, at the departmental level. 87 participants (undergraduate students) in the experimental group and 99 (undergraduate students) in the control group. The implementation process lasted five weeks. Partial Least Squares (PLS), Structural Equation Modeling (SEM), and Multi-Group Analysis (MGA) were made according to the measurements made at the T0 point before the experiment and at the T1 point after the experiment. According to the research result, the intervention in both groups contributed to the creative self-efficacy, critical reflection, and reflection development of the participants. On the other hand, the design thinking mindset levels of both groups did not show a significant difference in the comparison of the T0 point and the T1 point.

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1 Introduction

Developments such as artificial intelligence are followed by theoretical and applied studies on integrating these new technologies into learning processes (Aksu Dünya & Yıldız Durak, 2023 ; Durak & Onan, 2023 ). Technological developments change how businesses do (Kandlhofer et al., 2016 ) and the ways of learning and teaching. Chatbot platforms have components that will profoundly affect learning-teaching processes, including various threats and opportunities (Yildiz Durak, 2023a ). Although preparing student homework through such environments is a threat, these environments have essential advantages, such as accessing information in the learning-teaching process and providing integration of favorable aspects with methods that support various student activities and creativity. There is a lack of experimental intervention in the literature examining the effects of the integration of artificial intelligence into learner-centered methods on learner active participation and creativity (Lund & Wang, 2023 ). In this context, this study includes an experimental intervention to address the shortcomings mentioned in the literature.

Design thinking is a skill teachers should have for the effective use of technology in education (Beckwith, 1988 ; Tsai & Chai, 2012 ). Teachers’ lack of design thinking skills is defined as one obstacle in technology integration. These barriers are classified in the literature as primary, secondary, and tertiary (Ertmer, 1999 ; Ertmer et al., 2012 ; Tsai & Chai, 2012 ). Primary barriers are related to a lack of infrastructure, training, and support (Snoeyink & Ertmer, 2001 ). Secondary barriers generally include teachers’ affective perceptions (e.g., belief, openness to change, self-confidence, and attitude) toward technology integration (Ertmer et al., 2012 ; Keengwe et al., 2008 ). Removing primary and secondary barriers does not guarantee that technology integration will provide meaningful learning (Saritepeci, 2021 ; Yildiz Durak, 2021 ). Tsai and Chai ( 2012 ) explained this situation with tertiary barriers. The learning process is not static; it is dynamic and constantly changing. Therefore, teachers need to have design thinking skills to transform this variable nature of the learning process (Tsai & Chai, 2012 ; Yildiz Durak et al., 2023 ). Overcoming tertiary barriers significantly facilitates the effective use of technology in education. Beckwith’s ( 1988 ) Educational Technology III perspective, which expresses the most effective form of technology use in education, is a flexible structure to provide learners with more meaningful experiences instead of following a systematic process strictly dependent on instructional design, methods, and techniques in educational environments. The Educational Technology III perspective refers to design-based learning practices.

The dizzying developments that occur with technological innovations in today’s business, social, and economic life make our predictions about what kind of job a K12 student will do in the future (Darling-Hammond, 2000 ; Saritepeci, 2021 ). In this case, removing the educational technology III perspective and the tertiary barriers to technology integration is essential. Teachers and pre-service teachers should have the skills to be successful in the coming years, which are uncertain in many ways, and to create opportunities to support these learners. The design-based learning approach has remarkable importance in developing the design-oriented thinking skills of the pre-service teacher. In this context, a structure in which artificial intelligence applications are integrated into the digital storytelling method application processes, one of the most effective applications of the design-based learning approach in learning processes, will support the design-oriented thinking skills of pre-service teachers.

2 Related works

Studies on the use of artificial intelligence in education focus on various areas such as intelligent tutoring system (ITS), (Chen, 2008 ; Rastegarmoghadam & Ziarati, 2017 ), personalized learning (Chen & Hsu, 2008 ; Narciss et al., 2014 ; Zhou et al., 2018 ), assessment-feedback (Cope et al., 2021 ; Muñoz-Merino et al., 2018 ; Ramnarain-Seetohul et al., 2022 ; Ramesh & Sanampudi, 2022 ; Samarakou et al., 2016 ; Wang et al., 2018 ), educational data mining (Chen & Chen, 2009 ; Munir et al., 2022 ) and adaptive learning (Arroyo et al., 2014 ; Wauters et al., 2010 ; Kardan et al., 2015 ). These studies aim to improve the quality of the learning-teaching process by providing individualized learning experiences and increasing the effectiveness of teaching methods.

The intelligent tutoring system is the most prominent study subject in studies on the use of AI in education (Tang et al., 2021 ). ITS focuses on using AI to provide learners with personalized and automated feedback and guide them through the learning process. Indeed, there is evidence in the literature that using ITS in various teaching areas can improve learning outcomes. Huang et al. ( 2016 ) reported that using ITS in mathematics teaching reduces the gaps between advantaged and disadvantaged learners.

Personalized learning environments, another prominent use of AI in education, aim to provide an experience where the learning process is shaped within the framework of learner characteristics. In addition, supporting the learning of individuals who are disadvantaged in subjects such as learning disabilities is a promising field of study. Indeed, Walkington ( 2013 ) noted that personalized learning experience provides more positive and robust learning outcomes. Similarly, Ku et al. ( 2007 ) investigated the effect of a personalized learning environment on solving math problems. The study results show that the experimental group learners, especially those with lower-level mathematics knowledge, performed better than the control group.

Assessment and feedback, one of the forms of AI in education, is another area where the number of studies on the COVID-19 epidemic has increased (Ahmad et al., 2022 ; Hooda et al., 2022 ). Ahmad et al. ( 2022 ) compared artificial intelligence and machine learning techniques for assessment, grading, and feedback and found that accuracy rates ranged from 71 to 84%. Shermis and Burstein ( 2016 ) stated that the automatic essay evaluation system gave similar scores to student work with human evaluators, but the system had difficulties in studies that were different in terms of creativity and structure organization. Accordingly, more development and research should be done to help AI systems produce more effective results in assessment and grading. In another study, AI-supported constructive and personalized feedback on the texts created by learners effectively improved reflective thinking skills (Liu et al., 2023 ). In the same study, this intervention reduced the cognitive load of the learners in the experimental group and improved self-efficacy and self-regulated learning levels.

The use of AI in educational data mining and machine learning has been increasing in recent years to discover patterns in students’ data, such as navigation and interaction in online learning environments, to predict their future performance or to provide a personalized learning experience (Baker et al., 2016 ; Munir et al., 2022 ; Rienties et al., 2020 ). Sandra et al. ( 2021 ) conducted a literature review of machine learning algorithms used to predict learner performance and they examined 285 studies published in the IEEE Access and Science Direct databases between 2019–2021. The study results show that the most frequently used machine learning algorithm to predict learner performance is the classification machine learning algorithm, followed by NN, Naïve Bayes, Logistic Regression, SVM, and Decision Tree algorithms.

The main purpose of artificial intelligence studies in the field of AI is to create an independent learning environment by reducing the supervision and control of any pedagogical entity by providing learners with a personalized learning process within the framework of the learner and subject area characteristics (Cui, 2022 ; Zhe, 2021 ). To achieve this, system designs for predicting learner behaviors with intelligent systems, providing automatic assessment, feedback, and personalized learning experiences, and intervention studies examining their effectiveness come first. This study develops a different perspective and experiences of the learner’s create-to-learn process in collaboration with AI. There are predictions in various studies that AI and collaborative learning processes can support the creativity of learners (Kafai & Burke, 2014 ; Kandlhofer et al., 2016 ; Lim & Leinonen, 2021 ; Marrone et al., 2022 ). In this regard, Lund and Wang ( 2023 ) emphasized that the focus should be on developing creativity and critical thinking skills by enabling learners to use AI applications in any learning task (Fig.  1 ).

Proposed structural model. * T0: Time 0 (pretest), T1: Time 1 (posttest). * CSE: Creative self-efficacy, RT_R: Reflective thinking- Reflection, RT_CR: Reflective thinking- Critical reflection, DTM: Design thinking mindset

3 Focus of study

This study investigates the effectiveness of artificial intelligence integration (Chat GPT and Midjourney application) as a guidance and collaboration tool in the design-based process integrated into educational environments in a design-based learning process. In this context, whether the experimental application was effective in the design thinking mindset levels of the participants and their relationship with creative, reflective thinking self-efficacy was examined.

Participants were tasked with developing a digital story in a design-based process. In the context of experimental treatment, participants were systematically encouraged to use Chat GPT and Midjourney as guidance tools in the digital story development process. Apart from this treatment, the design-based learning process of the control group is very similar to the experimental group.

Therefore, all participants were exposed to the same environment at the university where the application was made, and they did not enroll in any additional technology education courses. This pretest–posttest experimental method study with a control group continued for four weeks, during which the student-produced an active product in design-based learning. In the current research context, the following research questions were addressed:

RQ1: Is the integration of artificial intelligence in a design-based learning process effective on the levels of design thinking mindset, and creative and reflective thinking self-efficacy?

RQ2: Do the relationships between design thinking mindset and creative and reflective thinking self-efficacy levels differ in the context of the experimental process?

In line with these research questions, the following hypotheses were tested:

H1a. Creative self-efficacy for 5 weeks is greater for the experimental group.

H1b. Influence of creative self-efficacy on the design thinking mindset is similar for two groups.

H1c. Influence of creative self-efficacy after 5 weeks on the design thinking mindset is similar for two groups.

H1d. Influence of creative self-efficacy after 5 weeks on the design thinking mindset is greater for the experimental group.

H2a . Influence of critical reflection on the design thinking mindset is similar for two groups.

H2b Influence of critical reflection on the design thinking mindset after 5 weeks is greater for the experimental group.

H2c. Critical reflection for 5 weeks is greater for the experimental group.

H2d. Influence of critical reflection after 5 weeks on the design thinking mindset is greater for the experimental group.

H3a . Influence of reflection on the design thinking mindset is similar for two groups.

H3b. Influence of reflection on the design thinking mindset after 5 weeks is greater for the experimental group.

H3c. Reflection for 5 weeks is greater for the experimental group.

H3d. Influence of reflection after 5 weeks on the design thinking mindset is greater for the experimental group.

H4. Design thinking mindset for 5 weeks is greater for the experimental group.

4.1 Research design

This study is a quasi-experimental method study with the pretest–posttest control group (Fig.  2 ). In this experimental methodology study, participants were randomly assigned to treatment, an AI integration intervention, at the departmental level. There were 87 (46.8%) participants in the experimental group and 99 (53.2%) participants in the control group. The participants were pre-service teachers studying in the undergraduate program of the faculty of education.

Implementation Process

The treatment in this study also served the purposes of the educational technology course as the application of design-based learning activity as an important tool in educational technology that participants (pre-service teachers) might consider using in their future teaching careers.

In addition, all participants have been exposed to the same opportunities regarding the use of digital technologies in education and none of them attended an additional course. Therefore, the prior knowledge of both groups was similar. Participation in the surveys is completely voluntary. For this reason, although 232 and 260 participants participated in the pretest and posttest, respectively, 186 students who filled in both questionnaires and participated in the application were included in the study. However, both groups were given the same input on design-based learning activities and tasks. Therefore, there is no learning loss for the control group.

4.2 Participants

The participants were 186 pre-service teachers studying at a state university in Turkey. All participants are enrolled in an undergraduate instructional technology course and study in five different departments. The ages of the participants vary between 17–28 years, with an average age of 19.12. 74.2% of the participants were female and 25.8% were male. The high rate of women is because the education faculties in Turkey have a similar demographic structure. The majority of the participants are first-year and second-year students.

The daily use of social technology (social media, etc.) is 3.89 (in hours). Technology usage time for entertainment (watching movies and series, listening to music, etc.) is 2.7 h. While the daily use of technology for gaming (mobile, computer, console games, etc.) is 0.81, the period of use of technology for educational purposes is 1.74. The participants use technology primarily for social and entertainment purposes.

4.3 Procedure

4.3.1 experimental group.

In this group, students performed the DST task as a DBL activity using ChatGPT and MidJourney artificial intelligence applications. These tasks include selecting topics, collaborative story writing with ChatGPT, scripting, creating scripted scenes with MidJourney, and voice acting, as well as integrating them. Examples of multimedia items prepared by the students in this group are shown in Fig.  3 .

Experimental group student products-screenshot

The artificial intelligence applications they will use in this task were introduced one week before the application. Students did various free activities with these applications. In the first week of the application, students were asked to choose a topic within a specific context. The students researched their chosen topic and chatted with ChatGPT to deepen their knowledge. The students created the stories within the steps of the instruction presented by the instructor in collaboration with ChatGPT. (1) ChatGPT should be asked three questions while creating the story setup. Each question should contribute to the formation of the story. (2) A story should be created by organizing ChatGPT's answers. (3) At least 20% and a maximum of 50% of the story must belong to the student. To assess whether the students executed these three steps accurately and to offer feedback when needed, they shared the link to the page containing their conversations with the questions and answers they used to create their stories with the course instructor. The instructor compared the text accessed from this page with the final text of the student's story. He scanned the final versions of the student stories on Turnitin to check if the student's contribution to the story creation was no more than 50%.

In the next stage (weeks 2 and 3), students created each scene using MidJourney artificial intelligence bots in line with the storyboards they created by scripting their stories. The most important challenge for the students was to ensure continuity in interrelated and successive scenes using MidJourney bots, and they created the audio files by voicing the texts related to each scene. In the fourth week, students combined elements such as scenarios, scenes, and sound recordings using digital story development tools (Canva, Animaker, etc.). The final version of the digital stories was shared on the Google Classroom platform.

Learners sent the product they created for each application step and information about the process from the activity links on the Google Classroom course page. The course instructor reviewed these posts and provided corrective feedback to the students.

4.3.2 Control group

In this group, students were tasked with preparing a digital story on a topic as DBL activities. This task includes choosing a subject, writing a story, scripting, preparing multimedia elements, and integrating them. Products such as storyboards and videos produced by students in DBL activities carried out in this group are shown in Fig.  4 .

Control group student products-screenshot

In the first week of the application, the participants were asked to choose a topic within a context, as in the experimental group. The students researched the determined topic, created a story related to the subject, then scripted the story and prepared the storyboards. In the second and third weeks of the application, the students created the audio files by vocalizing the texts related to each scene (according to the scenario) in line with the storyboard. Furthermore, pictures, backgrounds, and characters were created in line with the scenario (usually compiled from ready-made pictures and characters). In the fourth week, digital story development tools combined scenarios, pictures, backgrounds, sound recordings, and characters. The final version of the stories was shared on the Google Classroom platform.

4.4 Data collection and analysis

Data were collected at two-time points via the online form. Personal Information Form and three different data collection tools were used in this study.

4.4.1 Instrumentation

Self-description form.

There are 8 questions in the personal information form. These were created to collect information about gender, age, department, class, and total hours spent using digital technologies for different purposes.

Design Thinking Mindset Scale

The scale was developed by Ladachart et al. ( 2021 ) and consists of six sub-dimensions: being comfortable with problems, user empathy, mindfulness of the process, collaborative working with diversity, orientation to learning, and creative confidence. The rating is in a 5-point Likert type. The validity and reliability values of the scale are presented in Sect. 5.

Reflective Thinking Scale

Kember et al. ( 2000 ) developed this scale to measure students’ belief in their ability to be creative; the Turkish adaptation of this scale was created by Başol and Evin Gencel ( 2013 ). Although the scale consists of four sub-dimensions, two were included in the study because they were suitable for the study, and the rating is in a 5-point Likert type. The validity and reliability values of the scale are presented in Sect. 5.

Creative Self-Efficacy Scale

The original scale, developed by Tierney and Farmer ( 2011 ) to measure their belief in their ability to be creative, was adapted into Turkish by Atabek ( 2020 ). The scale consists of three items, and the rating is a 7-point Likert type. In the context of this study, the data before the analysis was converted into a 5-point Likert structure, and the validity and reliability values of the scale are presented in Sect. 5.

4.4.2 Analysis

The effect of design-based learning activities integrated with artificial intelligence as a teaching intervention was tried to be measured by repeated measurement. Data collection tools were applied in the first week (T0) and the fifth week (T1) in the experimental and control groups. For analysis, only the responses (survey data) provided by students who fully participated in the application and answered the data collection tools at both T0 and T1 points were included. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was used to analyze the data and test the hypotheses. SmartPLS 4 was used in the analysis (Ringle et al., 2022 ). The PLS-SEM method allowed the parameters of complex models to be estimated without making any distribution assumptions on the data. In addition, the differences between the experimental and control groups were examined using the Multiple Group Analysis (MGA) features in PLS-SEM, and it was tested whether there was a significant difference between MGA and group-specific external loads and path coefficients.

In the first stage, the measurement model was tested. In the second stage, the structural model was evaluated in the context of MGA.

5.1 Measurement model

When the measurement and structural models were evaluated, the indicator loads were higher than the recommended value of 0.7 (See Appendix Table 7 ).

Internal consistency reliability is represented by Cronbach’s alpha, composite reliability (CR), and rho_a (See Table  1 ). All values are above the threshold value of 0.70 by default. For convergent validity, the average variance extracted (AVE) value is used and this value is expected to be above 0.5. The values in the model were found to be higher than this threshold value.

Heterotrait-monotrait ratio (HTMT) and the Fornell-Larcker criterion were used for discriminant validity. The values found indicate that discriminant validity has been achieved, as seen in Tables 2 and 3 .

Considering all the data obtained, the measurement model of the proposed model is suitable for testing hypotheses.

The structural model of the PLS-SEM was examined as it provides the measurement model assumptions. PLS-SEM was run using 1000 bootstrapping. The significant differences in the path coefficients of the assumed relationships between design thinking mindset levels and creative and reflective thinking self-efficacy between the experimental and control groups were examined, and the findings are presented in Table  4 .

According to Table  4 , the structural model was examined in terms of significant differences in the path coefficients of the assumed relationships to test the research hypotheses, and the creative self-efficacy and reflective thinking dimensions for the students in the experimental and control groups differed after the treatment process.

R2 values indicate the explanatory power of the structural model and these values show moderate to significant power (See Table  5 ).

To examine whether there is a significant difference between the path coefficients for the experimental and control groups, the PLS-MGA Parametric test values were examined and the results are presented in Table  6 .

According to Table  6 , the findings show that there is no significant difference in the effect of creative self-efficacy, and reflective thinking on design thinking mindset between the two groups. After the treatment process, there is no significant difference in the relationships between creative self-efficacy, reflective thinking, and design thinking mindset. The significance levels of the path coefficients showed that the hypotheses were not supported.

6 Discussion and conclusion

This study examined the effect of AI integration, which is integrated into the digital storytelling process, a design-based learning method, on design thinking mindset and whether it is effective in its relations with creative, reflective thinking self-efficacy. The participants used ChatGPT and Midjourney applications in the digital story development process as part of the experimental treatment. The only difference in the digital storytelling process between the control and experimental groups is the AI applications used in the experimental treatment. The experimental intervention covers four weeks. Data were collected from the participants before (T0) and after the application (T1) with data collection tools. There is a significant difference at the T1 point compared to the T0 point in both groups' creative self-efficacy, critical reflection, and reflection levels. Accordingly, the intervention in both groups contributed to the participants' creative self-efficacy, critical reflection, and reflection development. On the other hand, the design thinking mindset levels of both groups did not show a significant difference in the comparison of the T0 point and the T1 point.

According to the multigroup comparison of the creative self-efficacy level at T0 and T1 points, there was no significant difference between the groups. When compared to T0 at the T1 point, creative self-efficacy improvement was achieved in both groups. This is valuable as it shows that the creative self-efficacy contribution of intensive use of AI support in a design-based learning environment is similar. Indeed, creativity, recognized as one of the core competencies in education, is part of CSE, which includes the belief that an individual is capable of producing creative results (Yildiz Durak, 2023b ). There are predictions in various studies that AI and collaborative learning processes can support the creativity of learners (Kafai & Burke, 2014 ; Kandlhofer et al., 2016 ; Lim & Leinonen, 2021 ; Marrone et al., 2022 ). Marrone et al. ( 2022 ) provided eight-week training sessions on creativity and AI to middle school students. In their subsequent interviews with the students, the most dominant opinion was that AI support had a crucial role in supporting their creativity. In support of this, the experimental treatment in our study requires various creative interventions from the students: (1) Students asked at least three questions to ChatGPT while creating a story. (2) Each question contained abstracting from the previous AI answer and directions on how to continue. (3) they also created their constructs by creating connecting sentences and paragraphs to gather the answers given by ChatGPT. In addition, the second part where creativity came into play was creating scenes related to the story in the Midjourney environment. (4) While creating these scenes, the student had to plan scenes by abstracting the story he had created in collaboration with AI, create those scenes, and provide detailed parameters to the Midjourney bot to ensure continuity between the scenes. It may be that, relatively, in the expectation control group, the realization of this whole process by the students through various creative practices will further support creativity and self-efficacy. Regarding this situation, Riedl and O’Neill ( 2009 ) highlighted that although these tools (Canva, Animaker, etc.) make it possible to develop creative content, the user may not get significant results. In this context, they pose an essential question: “Can an intelligent system augment non-expert creative ability?”. Lim and Leinonen ( 2021 ) argued that AI-powered structures can effectively support creativity and that humans and machines can learn from each other to produce original works. Taking this one step further, AI will contribute to students’ creativity in learning and teaching processes (Kafai & Burke, 2014 ). Indeed, Wang et al. ( 2023 ) found a significant relationship between students' AI capability levels and their creativity, explaining 28.4% of the variance in creativity.

According to the research findings, all ways between reflective thinking scale sub-dimensions critical reflection and reflection and design thinking mindset are insignificant (H2a, H2b, H2d, H3a, H3b, H3d). In addition, there is no significant difference between the groups according to the multi-group comparison at T0—T1 points for reflection and critical reflection. On the other hand, there is a significant improvement in the critical reflection and reflection levels at the T1 point of both groups compared to the T0 point. Accordingly, AI collaboration has a similar effect to the process in the control group on the learners’ reflective thinking levels in the design-based learning process. In support of this, we have evidence that incorporating AI in various forms in educational processes has essential outcomes for reflective thinking. Indeed, Liu et al. ( 2023 ) reported that an intervention involving incorporating AI into the learning process as a feedback tool to support reflective thinking in foreign language teaching resulted in remarkable improvements in learning outcomes and student self-efficacy.

DBL involves learners assimilating new learning content to overcome authentic problems and creating innovative products and designs to showcase this learning in the simplest way possible. In this study, DST processes, which allow the application of DBL to different learning areas, are included in both interventions. In the literature, DST helps learners reflect on what they have learned (Ivala et al., 2014 ; Jenkins & Lonsdale, 2007 ; Nam, 2017 ; Robin, 2016 ; Sandars and Murray, 2011 ) and develop reflective thinking skills (Durak, 2018 ; Durak, 2020 ; Malita & Martin, 2010 ; Sadik, 2008 ; Sarıtepeci, 2017 ) is a method with critical elements. The critical implication here is that all processes of AI collaboration on reflection and critical reflection have a similar effect as the DST process planned by the learners. The similar effect of AI collaboration allowed learners to understand the benefits of AI in the DST process and to develop in-depth learning by combining their thought processes with AI and finding creative ways to reflect on their learning. Indeed, Shum and Lucas ( 2020 ) claims that AI can help individuals think more deeply about challenging experiences. The DST process includes stages (story writing, scenario creation, planning scenes, etc.) that allow learners to embody their reflections on their learning (Ohler, 2006 ; Sarıtepeci, 2017 ).

The multi-group analysis results of the road between the design thinking mindset T0 – T1 points are insignificant (H4). In addition, there was no significant improvement in design thinking mindset scores in both groups compared to T0 at the T1 point. Accordingly, the effect of the design-based learning process carried out in the experimental and control groups on the learners’ design thinking mindset scores was limited. The study’s expectation was the development of the design thinking levels of the learners and, as a result, meaningful improvements in the design thinking mindset levels. This result may be because the application process is not long enough to develop versatile skills such as design thinking. Razzouk and Shute ( 2012 ) emphasized that design thinking is challenging to acquire in a limited context. However, they argue that students can learn to design thinking skills together with scaffolding, feedback, and sufficient practice opportunities. The DST process included scaffolding and feedback processes in both groups. Although there are different stages for acquiring and developing design thinking skills during the application process, the similar characteristics of the design thinking mindset level may indicate the need for more extended practice. However, the fact that the design thinking mindset is a self-reporting tool limits our predictions about individuals' design thinking skill acquisition and development in the process.

7 Conclusion

In conclusion, the intensive use of AI support in a design-based learning environment similarly impacts the development of participants' creative self-efficacy, reflective thinking, and design thinking mindset levels. The AI collaboration process showed a similar effect to the planned design-based learning process by allowing learners to understand the benefits of AI in the design thinking mindset and to develop in-depth learning by combining their thought processes with AI. However, it is essential to note that the study's expectation of meaningful improvements in the design thinking mindset levels was unmet. This suggests that more extended practice periods and more support and feedback processes may be necessary to effectively develop versatile skills such as design thinking.

The research contributes to our understanding of the impact of AI collaboration on learners' levels of creative self-efficacy, reflective thinking, and design thinking mindset. Further studies with extended practice periods and additional scaffolding and feedback processes could provide valuable insights into the effective development of design thinking skills in AI-supported design-based learning environments.

Data availability

The datasets generated during and/or analysed during the current study are available from the corresponding author on reasonable request.

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Saritepeci, M., Yildiz Durak, H. Effectiveness of artificial intelligence integration in design-based learning on design thinking mindset, creative and reflective thinking skills: An experimental study. Educ Inf Technol (2024). https://doi.org/10.1007/s10639-024-12829-2

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Received : 21 November 2023

Accepted : 28 May 2024

Published : 22 June 2024

DOI : https://doi.org/10.1007/s10639-024-12829-2

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