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[Updated 2023] Top 11 Emotional Intelligence PPT Templates For Leadership Effectiveness

Smriti Srivastava

" Emotional intelligence is not a luxury you can excuse with in tough times. It is a basic tool that, when deployed with finesse, is key to professional success." -Harvard Business Review.

In today's fast-paced and interconnected world, emotional intelligence plays a crucial role in professional and personal success. Understanding, managing, and leveraging emotions are essential skills for effective leadership and building strong relationships. 

Look no further if you're searching for powerful resources to enhance your emotional intelligence journey. SlideTeam has curated a collection of the top 11 Emotional Intelligence PPT templates designed to assist you in unlocking your leadership potential and driving success. 

Unlock the true potential of your leadership with our exclusive collection of pre-designed PowerPoint slides dedicated to "Emotional Intelligence." These presets are a goldmine of resources, empowering you to effortlessly incorporate the principles of emotional intelligence into your professional journey. With customizable slides at your disposal, you can effortlessly captivate your audience, deliver impactful presentations, and take your leadership skills to the zenith. 

Don't miss this opportunity to elevate your performance - download these templates now and embark on a transformational journey toward leadership excellence. Let's delve into the world of emotional intelligence and explore the benefits of these premium templates.

Template 1: Emotional Intelligence in Conflict Management Training PPT

This presentation focuses on leveraging emotional intelligence to manage conflicts effectively. It includes slides on the Emotional Intelligence cycle, forms, level of disputes, ideal behaviors, different ways to respond, and more. It provides you with strategies and techniques to promote understanding, empathy , and resolution within teams, resulting in improved collaboration and productivity.

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Template 2: Emotional Intelligence Leadership Management Awareness Conceptual Framework Business Success

With this preset, gain a comprehensive understanding of emotional intelligence's impact on leadership effectiveness. It presents a conceptual framework for developing self-awareness , self-management , social awareness , and relationship management skills, which are crucial for successful leadership. 

Template 3: Emotional Intelligence at Workplace PPT Design

Discover how emotional intelligence influences workplace dynamics with this slide. It showcases the importance of emotional intelligence in fostering positive work environments, enhancing employee engagement, and achieving organizational success. Enhance your workplace success with this ready to use emotional intelligence layout. Get yours today!

Template 4: Emotional Intelligence Assessment Criteria for Leaders and Managers

Assessing emotional intelligence is vital for personal growth and leadership development. This layout offers assessment criteria and tools to evaluate emotional intelligence competencies, enabling leaders and managers to identify areas for improvement. Unlock the power of emotional intelligence in leadership and business success. Download our impactful slide!

Template 5: Adaptive Leadership Emotional Intelligence Organizational Justice Character Development

Explore the connection between adaptive leadership, emotional intelligence, and organizational justice. This template empowers leaders to create a culture that nurtures character development, fairness, and emotional intelligence within their teams. Optimize your workplace with this professional and appealing template designed for improved awareness and effectiveness. 

Template 6: Components of Emotional Intelligence, Including Empathy

Empathy is a cornerstone of emotional intelligence . This template dissects the various components of emotional intelligence: self-awareness , motivation , self-regulation, and social skills , emphasizing the significance of empathy in understanding and connecting with others on a deeper level. 

Template 7: Four Dimensions of Emotional Intelligence

Uncover the four dimensions of emotional intelligence through this template. It provides insights into perceiving, using leads to focus on emotions, understanding thinking, and managing encourages, helping individuals harness their emotional intelligence potential. Enhance character development now!

Template 8: Circle of Influence in Emotional Intelligence

This pictorial representation introduces the concept of the "Circle of Influence" in emotional intelligence . It guides leaders in identifying and focusing on areas within their control and what they can influence, enabling them to effectively manage emotions, navigate challenges, and influence positive outcomes. Download this exclusive slide deck now!

Template 9: 4 Elements of Emotional Intelligence

Discover the core elements of emotional intelligence – self-awareness , self-management, social skills, and social awareness – in this layout. Gain valuable insights into each element's significance and learn practical techniques to develop these skills. This informative template gives a deeper understanding of the four dimensions of emotional intelligence. Get yours today!

Template 10: Conceptual Model of Emotional Intelligence

This PPT slide presents a comprehensive abstract model of emotional intelligence . It highlights the interplay between self-emotion skills, interpersonal development, management excellence, and socioeconomic factor, providing a holistic perspective for developing emotional intelligence competencies.

Template 11: Practices for Building Team Emotional Intelligence for Improving Performance

Teams with high emotional intelligence are more cohesive, productive, and resilient. This template offers practical strategies for fostering team emotional intelligence, enhancing collaboration, and optimizing overall performance by appreciating team members' skills, managing team emotional concerns, and recognizing team achievements. Build a high-performing team by improving emotional intelligence . Download this upscale template for actionable practices and performance improvement.

The Final Thought

Emotional intelligence is a powerful asset in the realm of leadership and professional success. By leveraging the top 11 Emotional Intelligence PPT templates mentioned above, you can embark on a transformative journey of self-awareness , relationship building, and effective leadership. Download these templates and unlock your emotional intelligence potential today. 

Professional Note:  For more resources on enhancing workplace effectiveness, we recommend checking out our insightful article that dives into the crucial topic of cultural intelligence and provides valuable templates to help you easily navigate diverse environments. Visit the link  here  to gain further expertise in fostering inclusivity and driving success in today's globalized world.

FAQs on Emotional Intelligence

What are the five elements of emotional intelligence.

Ans: The five elements of emotional intelligence , also known as the EQ model, include self-awareness, self-regulation, motivation , empathy, and social skills . These elements collectively define a person's ability to understand and manage their emotions effectively, build strong relationships, and navigate social situations with sensitivity and adaptability.

What are the seven signs of emotional intelligence?

Ans : The seven signs of emotional intelligence, also known as the seven domains of EI, highlight different aspects of emotional intelligence and how they manifest in individuals. These signs include:

• Emotional self-awareness : Being in tune with one's own emotions, recognizing and understanding them without judgment. It involves being able to identify the root causes and triggers of emotions.
• Self-regulation: The ability to manage and control one's emotions, impulses, and reactions in various situations. It involves staying calm under pressure, adapting to change, and maintaining emotional balance.
• Self-motivation: Being driven by intrinsic motivation and having a positive outlook to achieve personal and professional goals. It involves resilience, perseverance, and the ability to bounce back from setbacks.
• Empathy: Sensing and understanding others' emotions, perspectives, and needs. It involves putting oneself in someone else's shoes and responding with compassion, care, and consideration.
• Social skills : Excelling in interpersonal communication, building relationships, and effectively navigating social situations. It involves active listening, effective collaboration, conflict resolution, and inspiring and influencing others.
• Recognizing others' emotions: Being able to perceive and accurately identify the feelings of others through nonverbal cues, facial expressions, and body language. It helps in understanding people's emotional states and responding appropriately.
• Emotional intelligence in relationships: Building and maintaining strong relationships based on trust, mutual respect, and effective communication. It involves being attuned to others' emotions, managing conflicts constructively, and fostering a supportive and positive environment.

Developing and nurturing these seven signs of emotional intelligence can lead to improved communication, stronger relationships, effective leadership, and overall personal and professional success.

What are the 12 keys of emotional intelligence?

Ans: The 12 keys of emotional intelligence provide a framework for developing and enhancing emotional intelligence skills. These keys include:

• Self-awareness: Understanding one's emotions, strengths, weaknesses, and values.
• Emotional regulation: Managing and expressing emotions in a balanced and constructive manner.
• Empathy : Sensing and understanding others' emotions and perspectives.
• Motivation : Being driven by personal goals and a sense of purpose.
• Emotional resilience: Bouncing back from setbacks and handling adversity with strength.
• Interpersonal communication: Effective listening, assertiveness, and expressing oneself clearly.
• Collaboration: Working well with others, valuing diversity, and fostering teamwork.
• Conflict resolution: Resolving conflicts constructively and finding win-win solutions.
• Leadership: Inspiring and influencing others while being open to feedback and continuous growth.
• Adaptability: Flexibility and openness to change and new experiences.
• Stress management: Coping with stress and maintaining a healthy work-life balance.
• Emotional well-being: Prioritizing self-care, self-reflection, and personal growth.

What are the four pillars of emotional intelligence?

Ans: The four pillars of emotional intelligence are self-awareness , self-management, social awareness , and relationship management . These pillars provide a foundation for developing strong emotional intelligence skills:

• Self-awareness : Understanding one's emotions, strengths, weaknesses, values, and impact on others.
• Self-management : Effectively managing one's emotions, impulses, and behaviors to achieve desired outcomes.
• Social awareness: Recognizing and understanding others' emotions, perspectives, and needs in different situations.
• Relationship management : Building and maintaining positive relationships, resolving conflicts, and effectively collaborating with others.

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Why Emotional Intelligence Is Important in Leadership

• 03 Apr 2019

The technical skills that helped secure your first promotion might not guarantee your next. If you aspire to be in a leadership role, there’s an emotional element you must consider. It’s what helps you successfully coach teams, manage stress, deliver feedback, and collaborate with others.

It’s called emotional intelligence, and it's one of the most sought-after interpersonal skills in the workplace. In fact, 71 percent of employers value emotional intelligence more than technical skills when evaluating candidates.

Access your free e-book today.

What Is Emotional Intelligence?

Emotional intelligence is the ability to understand and manage your emotions, as well as recognize and influence the emotions of those around you. The term was first coined in 1990 by researchers John Mayer and Peter Salovey but was later popularized by psychologist Daniel Goleman.

More than a decade ago, Goleman highlighted the importance of emotional intelligence in leadership, telling the Harvard Business Review , “The most effective leaders are all alike in one crucial way: They all have a high degree of what has come to be known as emotional intelligence. It’s not that IQ and technical skills are irrelevant. They do matter, but...they are the entry-level requirements for executive positions.”

Check out our video on emotional intelligence below, and subscribe to our YouTube channel for more explainer content!

Over the years, emotional intelligence—also known as EQ—has evolved into a must-have skill. Research by EQ provider TalentSmart shows that it's the strongest predictor of performance, further illustrating why emotional intelligence is important. Employees with high emotional intelligence are more likely to stay calm under pressure , resolve conflict effectively, and respond to co-workers with empathy.

How to Identify a Lack of Emotional Intelligence

A lack of emotional intelligence skills often results in workplace conflicts and misunderstandings. This dynamic often stems from an inability to recognize or comprehend emotions.

One of the most common indicators of low emotional intelligence is difficulty managing and expressing emotions. You might struggle with acknowledging colleagues' concerns appropriately or wrestle with active listening.

Consider the relationships you have with your co-workers. Ask yourself:

• Are your conversations strained?
• Do you repeatedly blame others when projects don’t go as planned?
• Are you prone to outbursts?

These are all signs of a lack of emotional intelligence.

It's important to cultivate social skills by understanding and practicing empathy and the core components of emotional intelligence.

The Four Components of Emotional Intelligence

Emotional intelligence is typically broken down into four core competencies:

• Self-awareness
• Self-management
• Social awareness
• Relationship management

To develop your emotional intelligence , it’s important to understand what each element entails. Here's a deeper dive into the four categories.

1. Self-Awareness

Self-awareness is at the core of everything. It describes your ability to not only understand your strengths and weaknesses, but to recognize your emotions and their effect on you and your team’s performance.

According to research by organizational psychologist Tasha Eurich , 95 percent of people think they’re self-aware, but only 10 to 15 percent actually are, and that can pose problems for your employees. Working with colleagues who aren’t self-aware can cut a team’s success in half and, according to Eurich’s research, lead to increased stress and decreased motivation.

To bring out the best in others, you first need to bring out the best in yourself, which is where self-awareness comes into play. One easy way to assess your self-awareness is by completing 360-degree feedback, in which you evaluate your performance and then match it up against the opinions of your boss, peers, and direct reports. Through this process, you’ll gain insights into your own behavior and discover how you’re perceived in the organization.

2. Self-Management

Self-management refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks. Leaders who lack self-management tend to react and have a harder time keeping their impulses in check.

A reaction tends to be automatic. The more in tune you are with your emotional intelligence, however, the easier you can make the transition from reaction to response. It's important to pause, breathe, collect yourself, and do whatever it takes to manage your emotions—whether that means taking a walk or calling a friend—so that you can more appropriately and intentionally respond to stress and adversity.

Related : 4 Tips for Growing Your Professional Network

3. Social Awareness

While it’s important to understand and manage your emotions, you also need to know how to read a room. Social awareness describes your ability to recognize others’ emotions and the dynamics in play within your organization.

Leaders who excel in social awareness practice empathy. They strive to understand their colleagues’ feelings and perspectives, which enables them to communicate and collaborate more effectively with their peers.

Global leadership development firm DDI ranks empathy as the number one leadership skill , reporting that leaders who master empathy perform more than 40 percent higher in coaching, engaging others, and decision-making. In a separate study by the Center for Creative Leadership , researchers found that managers who show more empathy toward their direct reports are viewed as better performers by their bosses.

By communicating with empathy, you can better support your team, all while improving your individual performance.

4. Relationship Management

Relationship management refers to your ability to influence, coach, and mentor others, and resolve conflict effectively.

Some prefer to avoid conflict, but it’s important to properly address issues as they arise. Research shows that every unaddressed conflict can waste about eight hours of company time in gossip and other unproductive activities, putting a drain on resources and morale.

If you want to keep your team happy, you need to have those tough conversations. In a survey by the Society for Human Resource Management , 72 percent of employees ranked “respectful treatment of all employees at all levels” as the top factor in job satisfaction.

How to Strengthen Your Emotional Intelligence

As a leader, strengthening your emotional intelligence requires strong self-awareness. There are several ways you can develop self-awareness, including:

• Journaling : Record and reflect daily on how your emotions influenced your decision-making, interactions, and meetings—whether positive or negative—so you know what to repeat or avoid in the future.
• Undergo a 360-degree assessment : Actively seek feedback from your manager, colleagues, and peers while also undergoing an individual self-assessment. Comparing the results will surface any blindspots or leadership gaps.
• Practice active listening : Put away distractions, focus on what the speaker is saying, and show you’re engaged by paraphrasing and using non-verbal cues like nodding.
• Pay attention to your emotions : If you start feeling a particularly strong emotion, reflect on why you’re feeling that way and what prompted the strong emotional response. This will help you become more aware of your emotions and better understand your colleagues’ feelings and perspectives.
• Take an online course or training : Dive deeper into emotional intelligence through a flexible online program, such as HBS Online’s Leadership Principles course, which provides a 360-degree assessment to help you better understand your strengths and weaknesses.

These foundational steps in self-awareness and empathy are essential for building a robust emotional intelligence framework. They set the stage for a deeper exploration of the four core competencies crucial for effective leadership.

How Emotional Intelligence Can Make Leaders More Effective

Leaders set the tone of their organizations. If they lack emotional intelligence, it could have more far-reaching consequences, resulting in lower employee engagement and a higher turnover rate.

While you might excel at your job technically, if you can’t effectively communicate with your team or collaborate with others, those technical skills will get overlooked.

Emotional intelligence can enhance your ability to manage interpersonal relationships, which is crucial for fostering positive team dynamics, empathy, and effective collaboration. By mastering emotional intelligence, you can continue to advance your career and organization .

Do you want to enhance your leadership skills ? Download our free leadership e-book and explore our online course Leadership Principles to discover how you can become a more effective leader and unleash the potential in yourself and others.

This post was updated on June 11, 2024. It was originally published on April 3, 2019.

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Emotional Intelligence

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Emotional Intelligence in Leadership - PowerPoint PPT Presentation

Emotional Intelligence in Leadership

Leaders with high emotional intelligence can create a work environment that is both productive and positive. here's how you can develop your own emotional intelligence as a leader. enhansen performance works related to genos global, australia's driving organization preparing and evaluating the capacity to appreciate individuals on a deeper level. for more detail please visit our website. – powerpoint ppt presentation.

• EnHansen Performance
• Emotional intelligence is defined as the ability to understand and manage your emotions of yourself as an individual. It also means that you can recognize and influence the emotions of those around you. The most important thing to be known is that this was the term coined in 1990 by researchers John Mayer and Peter Salovey. But the popularity of this word came after psychologist Daniel Goleman.
• They are empathetic, warm people and are having the ability to understand how people feel and how they behave in certain ways.
• Apart from this, they are the ones having good and excellent interpersonal skills and can articulate ideas effectively.
• These are the type of employees that are very much driven and enthusiastic about their work and can maintain a positive outlook.
• Lastly, their greater ability of them helps them to remain calm and composed in the face of stress.
• Self-awareness
• Emotional Appraisal
• Self Regulation
• Social skills
• Address 26 Kendall St Pymble, NSW, Australia 2073
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Hone your emotional intelligence: become the leader and manager you desire.

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Cheri Rainey is the CEO and founder of Rainey Leadership Learning .

A good manager is not always a good leader, and vice versa. To excel, you need to learn to be both. An effective manager focuses on achieving tangible, measurable objectives, such as hitting milestones, tracking metrics and crunching numbers. A strong leader invests in relationships, connecting with people to ensure they feel seen, heard and supported, encouraging them to do their best work.

To be an exceptional manager and leader, it is essential to develop your emotional intelligence (EQ) and communication skills. People want to follow leaders who truly care about them, not just for what skills or performance they can deliver but for who they are.

New leaders often struggle in their transition from a highly skilled individual contributor to a managerial role that requires leadership. They often haven’t received training in leading people or building relationships and can feel out of their depth. According to research published in MIT Sloan Management Review, 58% of new leaders reported experiencing anxiety when making critical decisions, and 53% expressed periodic self-doubt. Science shows that leaders who have high emotional intelligence are better equipped to overcome these challenges and create a supportive and productive team environment.

True Value Of Emotional Intelligence

In 2023, only 33% of U.S. employees were engaged in their work and workplace, according to Gallup data . “Employees still feel more detached from—and less satisfied with—their organizations and are less likely to connect to the companies’ mission and purpose or to feel someone cares about them as a person." Employee engagement is correlated with many organizational performance outcomes. Employees who are not engaged or actively disengaged are responsible for around $1.9 trillion in lost productivity in the U.S. Yet, Gallup’s research found that “a manager having one meaningful conversation per week with each team member develops high-performance relationships more than any other leadership activity.”

Today’s NYT Mini Crossword Clues And Answers For Sunday, August 25th

Giovanni ribisi on his character’s debut in kevin costner’s ‘horizon’, russian troops captured one of ukraine’s dutch armored vehicles, rode it back into battle—and promptly got killed.

Leadership is about cultivating relationships. Today, relationships matter more than ever before. We are increasingly reliant on artificial intelligence and virtual communication tools in our day-to-day work, which can improve our efficiency while weakening our interpersonal connections. High emotional intelligence is a strong predictor of leadership success, especially when leading high-performing teams. However, many managers often underestimate its importance. They mistakenly diminish the value of “soft skills,” believing that focusing on EQ will impede the directness and clarity of their message and maybe even lessen trust among team members. Actually, science supports that emotional intelligence not only facilitates clearer communication by delivering messages in a way that resonates with and inspires others, the delivery increases others’ ability to hear the message and enhances trust in the high EQ leader.

The Four Components Of Emotional Intelligence

Emotional intelligence is composed of four key elements : 1. self-awareness, 2. self-management, 3. social awareness and 4. relationship management. These behavioral

competencies enable you to better understand your strengths and opportunities for development, manage your emotions under stress, empathize with others and resolve conflicts effectively.

1. Self-awareness involves recognizing your own emotions and how your behaviors affect others. Research shows that 95% of people think that they are self-aware, but only 10% to 15% actually are.

2. Self-management is the ability to not only regulate your emotions, especially under stress, but also to understand your motivators. Ask yourself, “What drives my reactions and responses? What biases are affecting my decision-making?”

3. Social awareness refers to your capacity to acknowledge and understand the emotional needs of others—empathy. People want to be heard and know they matter. Learning to balance directness and tact in your interactions can foster greater emotional ownership in others. There is much evidence to show that empathy in the workplace is positively correlated with job performance .

4. Relationship leadership is about investing in and nurturing relationships through social skills. You can excel at managing systems, processes and data. Yet, to be a relationship leader you need to have capabilities to mentor and coach, while engaging in difficult conversations to solve problems, as needed.

Strategies To Enhance Your Emotional Intelligence

1. listen to understand.

Stay curious, and listen first to understand, rather than respond. Focus on truly grasping the other person's perspective, opinions and motivations. Instead of asking interrogative questions—such as “Who made that decision?” or “Why did you do that?”—pose thoughtful, open-ended questions that invite the person to share their point of view. For example, “Can you tell me more?” or “What are some ideas for moving forward?”

2. Foster Intellectual Humility

Be a role model for authenticity and humility by acknowledging that you don’t have all the answers. Admit when you’re wrong; share what you’ve learned from your mistakes. Show appreciation for your team members’ skills by taking every opportunity to recognize their contributions to the team’s shared success.

3. Clarify Your Purpose

Reflect on why you want to improve your emotional intelligence. Pause to think about how developing your EQ will benefit you, your team and your organization, as well as your personal relationships, with your family and friends. Understanding the “why” behind your efforts will help guide your decisions and stay committed to your progress.

4. Practice Labeling And Reframing

Practice using the "name it to tame it " technique to identify and manage your emotions. Studies show that labeling negative feelings can regulate and minimize distress. When you're feeling stressed or anxious, for example, put those emotions into words. Write in a journal or say to yourself, “I’m feeling anxious about the conversation I’m about to have with ‘Sam’ about his recent performance.”

Then reframe the situation by focusing on the positive characteristics of the situation and/or person. As a leader, if you're planning to have a compassionate accountability conversation with one of your employees, block off 15 minutes to make a list of at least 13 of their genuinely positive characteristics. This list can include big and small observations, work-related or not, such as, "Sam builds good relationships on the team" or "Sam loves dogs." This process elevates your mindset and resourcefulness about Sam before you start the conversation. This preparation won't change Sam. However, it will positively affect your ability to connect with Sam in a way that he can better hear you, shifting the tone of that tough conversation. The result can be a more positive outcome with Sam, and your relationship leadership skills will improve significantly.

5. Invest In Learning

Improving your EQ isn’t a one-time task to “check off your list”; it’s an ongoing process. Commit to continuous learning. Seek out books, workshops, coaching and other resources deepen your understanding and practice of emotional intelligence, in and out of the workplace.

Developing your emotional intelligence is a daily process and one that reaps rewards, not only in your career success but in your personal life, as well. Enjoy fostering your EQ in all interactions, meetings, presentations and daily conversations. It’s your choice. Make a high EQ part of the fabric of who you are. Be the outstanding leader and manager you admire.

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What is emotional intelligence (EQ)?

The importance of emotional intelligence (eq), building emotional intelligence: four key skills to increasing eq, skill 1: self-management to build eq, skill 2: self-awareness for eq, skill 3: social awareness for eq, skill 4: relationship management for eq, improving emotional intelligence (eq) manage emotions to build better relationships and achieve success.

Using these 4 key skills, you can improve your emotional intelligence, build stronger relationships, and reach your goals at work, school, and in your personal life.

Emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Emotional intelligence helps you build stronger relationships, succeed at school and work, and achieve your career and personal goals. It can also help you to connect with your feelings, turn intention into action, and make informed decisions about what matters most to you.

The 4 Key Skills to Emotional intelligence:

• Self-management . You’re able to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.
• Self-awareness . You recognize your own emotions and how they affect your thoughts and behavior. You know your strengths and weaknesses, and have self-confidence.
• Social awareness . You have empathy. You can understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.
• Relationship management . You know how to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.

As we know, it’s not the smartest people who are the most successful or the most fulfilled in life. You probably know people who are academically brilliant and yet are socially inept and unsuccessful at work or in their personal relationships. Intellectual ability or your intelligence quotient (IQ) isn’t enough on its own to achieve success in life. Yes, your IQ can help you get into college, but it’s your EQ that will help you manage the stress and emotions when facing your final exams. IQ and EQ exist in tandem and are most effective when they build off one another.

Emotional intelligence affects:

Your performance at school or work.  High emotional intelligence can help you navigate the social complexities of the workplace, lead and motivate others, and excel in your career. In fact, when it comes to gauging important job candidates, many companies now rate emotional intelligence as important as technical ability and employ EQ testing before hiring.

Your physical health. If you’re unable to manage your emotions, you are probably not managing your stress either. This can lead to serious health problems. Uncontrolled stress raises blood pressure, suppresses the immune system, increases the risk of heart attacks and strokes, contributes to infertility, and speeds up the aging process. The first step to improving emotional intelligence is to learn how to manage stress.

Your mental health. Uncontrolled emotions and stress can also impact your mental health, making you vulnerable to anxiety and depression. If you are unable to understand, get comfortable with, or manage your emotions, you’ll also struggle to form strong relationships. This in turn can leave you feeling lonely and isolated and further exacerbate any mental health problems.

[Read: Building Better Mental Health]

Your relationships. By understanding your emotions and how to control them, you’re better able to express how you feel and understand how others are feeling. This allows you to communicate more effectively and forge stronger relationships, both at work and in your personal life.

Your social intelligence. Being in tune with your emotions serves a social purpose, connecting you to other people and the world around you. Social intelligence enables you to recognize friend from foe, measure another person’s interest in you, reduce stress, balance your nervous system through social communication, and feel loved and happy.

The skills that make up emotional intelligence can be learned at any time. However, it’s important to remember that there is a difference between simply learning about EQ and applying that knowledge to your life. Just because you know you should do something doesn’t mean you will—especially when you become overwhelmed by stress, which can override your best intentions.

In order to permanently change behavior in ways that stand up under pressure, you need to learn how to overcome stress in the moment, and in your relationships, in order to remain emotionally aware.

The following 4 key skills can help you build your EQ and improve your ability to manage emotions and connect with others.

In order for you to engage your EQ, you must be able to use your emotions to make constructive decisions about your behavior. When you become overly stressed, you can lose control of your emotions and the ability to act thoughtfully and appropriately.

Think about a time when stress has overwhelmed you. Was it easy to think clearly or make a rational decision? Probably not. When you become overly stressed, your ability to both think clearly and accurately assess emotions—your own and other people’s—becomes compromised.

[Read: Stress Management]

Emotions are important pieces of information that tell you about yourself and others, but in the face of stress that takes us out of our comfort zone, we can become overwhelmed and lose control of ourselves. With the ability to manage stress and stay emotionally present, you can learn to receive upsetting information without letting it override your thoughts and self-control. You’ll be able to make choices that allow you to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances.

Managing stress is just the first step to building emotional intelligence.

The theory of attachment indicates that your current emotional experience is likely a reflection of your early life experience. Your ability to manage core feelings such as anger, sadness, fear, and joy often depends on the quality and consistency of your early life emotional experiences. If your primary caretaker as an infant understood and valued your emotions, it’s likely your emotions have become valuable assets in adult life. But, if your emotional experiences as an infant were confusing, threatening or painful, it’s likely you’ve tried to distance yourself from your emotions.

But being able to connect to your emotions—having a moment-to-moment connection with your changing emotional experience—is the key to understanding how emotion influences your thoughts and actions.

Do you experience feelings that flow, encountering one emotion after another as your experiences change from moment to moment?

Are your emotions accompanied by physical sensations that you experience in places like your stomach, throat, or chest?

Do you experience individual feelings and emotions, such as anger, sadness, fear, and joy, each of which is evident in subtle facial expressions?

Can you experience intense feelings that are strong enough to capture both your attention and that of others?

Do you pay attention to your emotions? Do they factor into your decision making?

If any of these experiences are unfamiliar, you may have “turned down” or “turned off” your emotions. In order to build EQ—and become emotionally healthy—you must reconnect to your core emotions, accept them, and become comfortable with them. You can achieve this through the practice of mindfulness.

[Listen: Mindful Breathing Meditation]

Mindfulness is the practice of purposely focusing your attention on the present moment—and without judgment. The cultivation of mindfulness has roots in Buddhism, but most religions include some type of similar prayer or meditation technique. Mindfulness helps shift your preoccupation with thought toward an appreciation of the moment, your physical and emotional sensations, and brings a larger perspective on life. Mindfulness calms and focuses you, making you more self-aware in the process.

Developing emotional awareness

It’s important that you learn how to manage stress first, so you’ll feel more comfortable reconnecting to strong or unpleasant emotions and changing how you experience and respond to your feelings. You can develop your emotional awareness by using HelpGuide’s free Emotional Intelligence Toolkit .

Social awareness enables you to recognize and interpret the mainly nonverbal cues others are constantly using to communicate with you. These cues let you know how others are really feeling, how their emotional state is changing from moment to moment, and what’s truly important to them.

[Read: Effective Communication]

When groups of people send out similar nonverbal cues, you’re able to read and understand the power dynamics and shared emotional experiences of the group. In short, you’re empathetic and socially comfortable.

Using mindfulness to build social awareness

To build social awareness, you need to recognize the importance of mindfulness in the social process. After all, you can’t pick up on subtle nonverbal cues when you’re in your own head, thinking about other things, or simply zoning out on your phone. Social awareness requires your presence in the moment. While many of us pride ourselves on an ability to multitask, this means that you’ll miss the subtle emotional shifts taking place in other people that help you fully understand them.

• You are actually more likely to further your social goals by setting other thoughts aside and focusing on the interaction itself.
• Following the flow of another person’s emotional responses is a give-and-take process that requires you to also pay attention to the changes in your own emotional experience.
• Paying attention to others doesn’t diminish your own self-awareness. By investing the time and effort to really pay attention to others, you’ll actually gain insight into your own emotional state as well as your values and beliefs. For example, if you feel discomfort hearing others express certain views, you’ll have learned something important about yourself.

Speak to a Licensed Therapist

BetterHelp is an online therapy service that matches you to licensed, accredited therapists who can help with depression, anxiety, relationships, and more. Take the assessment and get matched with a therapist in as little as 48 hours.

Working well with others is a process that begins with emotional awareness and your ability to recognize and understand what other people are experiencing. Once emotional awareness is in play, you can effectively develop additional social/emotional skills that will make your relationships more effective, fruitful, and fulfilling.

Become aware of how effectively you use nonverbal communication. It’s impossible to avoid sending nonverbal messages to others about what you think and feel. The many muscles in the face, especially those around the eyes, nose, mouth and forehead, help you to wordlessly convey your own emotions as well as read other peoples’ emotional intent. The emotional part of your brain is always on—and even if you ignore its messages—others won’t. Recognizing the nonverbal messages that you send to others can play a huge part in improving your relationships.

Use humor and play to relieve stress. Humor, laughter and play are natural antidotes to stress. They lessen your burdens and help you keep things in perspective. Laughter brings your nervous system into balance, reducing stress, calming you down, sharpening your mind and making you more empathic.

[Read: How to Be Emotionally Intelligent in Romantic Relationships]

Learn to see conflict as an opportunity to grow closer to others. Conflict and disagreements are inevitable in human relationships. Two people can’t possibly have the same needs, opinions, and expectations at all times. However, that needn’t be a bad thing. Resolving conflict in healthy, constructive ways can strengthen trust between people. When conflict isn’t perceived as threatening or punishing, it fosters freedom, creativity, and safety in relationships.

More Information

• Gilar-Corbi, R., Pozo-Rico, T., Sánchez, B., & Castejón, J.-L. (2019). Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers. PLOS ONE , 14(10), e0224254. Link
• How to Improve Your Emotional Intelligence—Professional Development | Harvard DCE . (n.d.). Retrieved June 18, 2022, from Link
• Jiménez-Picón, N., Romero-Martín, M., Ponce-Blandón, J. A., Ramirez-Baena, L., Palomo-Lara, J. C., & Gómez-Salgado, J. (2021). The Relationship between Mindfulness and Emotional Intelligence as a Protective Factor for Healthcare Professionals: Systematic Review. International Journal of Environmental Research and Public Health , 18(10), 5491. Link
• Segal, Jeanne. The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships. 1st edition. McGraw Hill, 2008. Link
• Segal, Jeanne S. Raising Your Emotional Intelligence: A Practical Guide–A Hands-on Program for Harnessing the Power of Your Instincts and Emotions. 1st edition. Holt Paperbacks, 2015. Link

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Emotional Intelligence

Mar 25, 2019

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Emotional Intelligence. A Leader’s Primer. What is emotional Intelligence?

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Presentation Transcript

Emotional Intelligence A Leader’s Primer

What is emotional Intelligence? To put it into context, I am sure that you are familiar with the term IQ or Intelligence Quotient. In the past ten years a body of research has been developed which as concentrated on why IQ alone has not been a very accurate predictor of success. Have you ever wondered why the smartest person in your class didn't become the most successful, or why someone who was 'just average' went on to achieve great success in business? The missing link has now been identified as Emotional Intelligence, which is responsible for as much as 80% of our success. It is a much better predictor of learned. It takes more than just a short seminar … it takes a high level of motivation, determination and practice, but these competencies are able to be developed by anyone who is prepared to make the effort. In 1990, two academics Peter Salovey and Jack Mayer, psychologists at Yale university, coined the term Emotional Intelligence to describe the set of emotional competencies which determine success. This field of study known as Emotional Intelligence was popularized by Daniel Goleman's book Emotional Intelligence which became an international bestseller. His recent articles in Harvard Business Review have been its most commonly requested reprints. Goleman's research redefined what it means to be smart by acknowledging the importance of emotions in our personal and professional lives.

A simple definition of Emotional Intelligence is that it is a way of recognizing, understanding and choosing how we think, feel and act. The good news is that unlike IQ, Emotional Intelligence can be learned. IQ doesn't change significantly throughout life. However E.I. can be improved through identifying and practicing the skills with purposeful activities and experience.

Feelings are indispensable for rational decision making. They are like a compass, they guide us in the right direction.

Three Competency Domains • Technical Skills • Cognitive Abilities • EI Abilities

Studies* show: • For all levels of jobs, EI competencies are twice as effective as IQ in determining an individual’s success rate. • The higher the level of a position in an organization, the more EI seems to matter. • Executive Leaders show an 85% correlation between EI competency and success.

EI Competencies • Self-Awareness • Self-Management • Social Awareness • Relationship Management EI

Self-AwarenessKnowing one’s internal states, preferences, resources and intuitions • Emotional Self-Awareness • Accurate Self-Assessment • Realistic Self-Confidence

Knowing one’s internal states, preferences, resources and intuitions • Emotional Self-Awareness – Recognize your own inner signals, note how decisions and values match • Accurate Self-Assessment – Know your real limits and strengths, be graceful in learning, know when to ask for help • Realistic Self-Confidence – Be willing and able to play to your strengths, admit you have them!

Self-ManagementManaging one’s internal states, impulses and resources • Emotional Self-Control • Transparency • Optimism • Adaptability • Innovation • Achievement

Managing one’s internal states, impulses and resources Emotional Self-Control –Manage your own disturbing emotions, stay calm and clear-headed Transparency –Live your values, admit mistakes, never turn a blind eye Optimism – Roll with the punches, expect the best of everyone. Adaptability – Flexible, nimble, fluid, comfortable with ambiguity Innovation – Seize opportunities, or create them Achievement – Continually learning – and teaching– ways to do things better

Social AwarenessAwareness of other’s feelings, needs, concerns and the currents, networks and politics of the organization • Empathy • Organizational Awareness • Service Orientation

Awareness of other’s feelings, needs, concerns and the currents, networks and politics of the organization • Empathy – Listen, attune, grasp other’s perspectives • Organizational Awareness –“P”olitically and “p”olitically astute, know the values and unspoken rules • Service Orientation – be available to your staff, serve to receive excellent service

Relationship Management • Inspirational • Influence • Developing Others • Change Catalyst • Conflict Management • Building Bonds • Teamwork & Collaboration Awareness of one’s effect on others, ability to work effectively and efficiently with others

Awareness of one’s effect on others, ability to work effectively and efficiently with others • Inspirational – Embody what you ask of others • Influence – Be persuasive and engaging • Developing Others – Cultivate people’s abilities • Change Catalyst – Recognize the need for change, challenge the status quo • Conflict Management – acknowledge and redirect • Building Bonds – Cultivate the web of relationships • Teamwork & Collaboration – Be a model of respect, helpfulness and cooperation

Your goals… or what do you really want • Jot down three areas where you’d like to be more effective (work and / or personal life) • Prepare to discuss some of these goals with the group • Provide your insights to participants

Self Assessment Opportunity • Self assessment available at:http://www.utne.com/azEQ.tmpl • Slideshow available at:http://www.psers.state.pa.us/ei.ppt

EQ Self-Assessment Checklist Rate each question below on a scale of 1-5, according to how true it is of you. 1 2 3 4 5 virtually never virtually always ____ 1) I am aware of the physical reactions (twinges, aches, sudden changes) that signal a gut reaction.” ____ 2) I readily admit mistakes and apologize. ____ 3) I let go of problems, anger, or hurts from the past and I can move beyond these. ____ 4) I generally have an accurate idea of how another person perceives me during a particular interaction. ____ 5) I have several important things in my life that I am enthusiastic about and I let it show. ____ 6) I can easily meet and initiate conversation with new people when I have to. ____ 7) I take a break or use another active method of increasing energy whenI sense that my energy level is getting low.

Assessment Discussion Discuss these questions in groups: • Is self-assessment a valuable tool? • How are comparisons of group scores useful? • Is it worth the time to develop “soft” skill sets? • What resources are out there for us?

How can we use Emotional Intelligence Concepts in a Leadership Context??? • EI is our ability to acquire and apply knowledge from our emotions and the emotions of others in order to solve problems, and live a more successful, fulfilling life.

Issues affecting HR professionals • Brainstorm issues • How can we incorporate EI “tactics” to help us do our jobs effectively? • How can we use EI competencies to “shield” us from the traumatic energy that comes our way?

EI Competencies • Self-Awareness • Self-Management • Social Awareness • Relationship Management EI (from Primal Leadership Goleman, Boyatzis and McKee 2002)

A chance to question our answers EI ! • What issues do you see arising in attempting to institute an EI competency in your agency? • What value do you see in developing EI competencies for yourself and those staff who work with you? • What are your questions / concerns / comments about this presentation?

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Keynote Speakers to Follow in 2024

Great keynote speakers do more than just inspire—they challenge people to think differently. The thought leaders featured in this article bring fresh perspectives to fields ranging from technology to personal development. By blending deep expertise with real-world experience, they offer practical strategies for tackling corporate issues and spotting new opportunities. Whether presenting keynote talks about artificial intelligence, communications, or effective leadership, these speakers provide insights that can fuel innovation and drive meaningful change.  

David Suson - Keynote Speaker and Author  

How would your life change if you were more confident, more decisive, and more of a leader among your peers? The key lies in understanding the hidden patterns and perspectives that shape your identity and interactions. David refers to this as "The Perception Code." Just as a secret code can unlock a world of possibilities, your perceptions—how you see yourself and others—can unlock immense potential when you understand and harness them effectively.   By mastering The Perception Code, you empower yourself to overcome your underlying concerns about being judged, making mistakes, or facing criticism. It's about silencing the inner voice that questions your decisions and actions, causing you to hesitate or second-guess yourself. David's advice is simple yet powerful: "Begin by recognizing your emotional responses. Notice when you feel your heart racing, your blood pressure rising, or you experience anxiety, hesitation, anger, defensiveness, or fear. These are the first indicators of opportunities for growth. Pause to acknowledge those reactions. Once you've done this, you're prepared to continue the journey of unlocking The Perception Code and transforming your life." 

Bio: David Suson is a renowned author, keynote speaker, and trainer celebrated for his ability to motivate, inspire, and train individuals in leadership, sales, and personal performance. He studies the keystones of success and achievement while, more importantly, identifying the roadblocks that hold people back. For over 25 years, David has worked with hundreds of organizations of all sizes and industries. He has dedicated thousands of hours to training and inspiring thousands of people in the U.S. and internationally. 

David keynotes on The Perception Code, Dynamic Leadership Improvement, Communicating with Clarity, Empowering Personal Performance, DEIB, Emotional Intelligence, Motivation, Resilience, Teamwork, and Customer Experience. Known for his dynamic presentations, David continues to inspire audiences worldwide with his engaging insights. Learn more about David at DavidSuson.com or connect on LinkedIn . 

Jim Fielding - Author, Coach, and Speaker  

Jim Fielding believes that fostering a culture of belonging isn't just morally right; it's also good for business. His advice is practical and human centered. He strongly advocates for leading with authenticity as a path to staying true to yourself and your values. "It's about fostering inclusive teams where everyone feels they belong," he says. For Jim, storytelling goes beyond being a mere tool; it's how you truly connect with others on a deeper level. Lastly, he emphasizes the importance of always striving to create extraordinary experiences in everything you do.   In his book, All Pride, No Ego: A Queer Executive's Journey to Living and Leading Authentically , he focuses on the importance of authenticity and outlines ten leadership lessons for creating high-performing teams and cultures of excellence. Jim also speaks on "Inviting In," sharing stories that foster a culture of inclusivity and belonging. Drawing on his 35+ years at The Gap, Disney, Dreamworks, and 20th Century Fox, he provides leadership techniques for navigating today's consumer and legislative landscape. 

  Bio: Jim Fielding is a highly respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. He currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer product groups at the world's largest media companies, including Disney, Dreamworks, and Twentieth Century Fox, Jim has built diverse cultures and visionary teams that excelled in competitive global markets. He served as president of Disney Stores Worldwide for four years, transforming its global consumer experience. He also served as CEO of Claire's Stores, Inc., a leading jewelry and accessories retailer. Jim's early experience spanned leading global retail companies, from The Gap to Lands' End.  Beyond business, Jim is passionate about giving back. He serves on the Indiana University Foundation Board and co-founded the Queer Philanthropy Circle. His philanthropic efforts extend to women, the Black Philanthropy Circle, and organizations like GLSEN and Make-A-Wish International. He has also endowed several scholarships at IU to support overseas study, international internships, and advocacy leadership training. You can contact Jim on his website or LinkedIn .  

Stephen Krempl - CEO, Krempl Communications International LLC   Stephen Krempl believes in the power of strategic visibility and impactful communication. His mantra applies to professionals across industries: "If you're not visible, you're invisible, and if you're not memorable, you're forgettable." His thought-provoking presentations often challenge conventional wisdom. While most are familiar with the 80/20 principle, Stephen introduces audiences to the lesser known yet equally powerful 95/5 rule in executive communication. His keynotes offer a fresh perspective on the mindset and behaviors crucial for personal connection, confident communication, and standing out in organizational settings. 

Drawing from his extensive corporate experience, Stephen identifies five key scenarios where professionals interact with senior leadership: private one-on-ones, team gatherings (from small team meetings to large town halls), virtual conferences, formal presentations, and social events. By focusing on these critical touchpoints, he equips his audience with practical strategies to enhance their professional presence and impact. 

Stephen's approach isn't about quick fixes or surface-level changes. Instead, he reveals the 'why' behind effective communication, helping professionals understand not just how to speak but how to be truly heard in the corporate world.    Bio: Stephen Krempl is an international keynote speaker, facilitator, best-selling author, and corporate communication coach based in Nashville, Tennessee. He has worked with thousands of leaders in over 30 countries. Growing up as a minority in Singapore, he learned to navigate among the dominant ethnic groups and recognized the importance of making a lasting impression to avoid being overlooked or sidelined. Drawing from these experiences, coupled with his journey through corporate giants like Motorola, YUM Brands, and Starbucks, where he ascended to senior positions in corporate headquarters in the U.S.A., he has crafted a powerful message to equip others with the communication skills, visibility insights, and presence necessary to thrive in diverse professional settings. 

Stephen is an expert on how leaders can stand out and get noticed in their corporations, even in an increasingly competitive global marketplace. He has authored nine books. His Global Executive Mindset and 5% Zone programs are offered through individual coaching, face-to-face, and online programs that focus on developing high-potential and future leaders, especially minorities, to get noticed in their organizations. These programs are based on his best-selling book, The 5% Zone: Visibility Strategies that Get You Noticed and Rewarded in Any Organization . Stephen also spreads this 5% message to university students to help them understand how to succeed in the work world through his W3 Accelerator program. For more information, visit www.StephenKrempl.com and connect with Stephen on LinkedIn . 

Randy Phares - President & CEO, Dr. Box Consulting, Inc.  

Randy Phares (aka Dr. Box) is a sought-after keynote speaker who delivers impactful presentations at conferences and corporate events. He encourages organizations to "think outside the box" while respecting the structures and systems that shape their industries. His talks draw from his extensive experience in business leadership and consulting, offering audiences actionable strategies for career advancement and organizational improvement. Randy's keynotes are known for their blend of practical advice, engaging storytelling, and cutting-edge insights into industry trends. Whether addressing career and life balance techniques, leadership development, or organizational transformation and profit improvement, his presentations inspire professionals to elevate their performance and achieve breakthrough results in their careers and businesses. 

Randy also advises job seekers on how to secure their dream positions and excel in interviews to maximize their compensation, as well as human resources and hiring managers on how to interview to hire better employees. His guidance, tailored for managers and C-suite executives, incorporates innovative techniques not found in conventional resources. His insights are designed to help high-level professionals stand out from the crowd, negotiate effectively, and land positions that align with their career aspirations and financial goals. 

Bio : Randy Phares is a seasoned business leader and consultant with a track record of driving organizational improvement and innovation. He is recognized for his expertise in packaging design (hence the name Dr. Box), testing, and manufacturing, and he has provided expert witness services in litigation. He led a multinational business unit for Temple-Inland, a Forbes Most Admired and Fortune 1000 company. His diverse experience includes running a successful executive recruiting firm and his current consulting and coaching company.   As an accomplished speaker and author, Randy has a new book on interviewing techniques for senior managers and executives expected to be published around the end of 2024. Randy shares his expertise through his company, Dr. Box Consulting, Inc., where he serves as an executive coach, consultant, and author. Connect with Randy on LinkedIn or his website .  

Terry Jones - Founder, Travelocity.com & Founding Chairman, Kayak.com  

Terry Jones is a renowned founder and expert speaker on innovation, digital disruption, and AI. A seasoned business leader and author, Terry founded Travelocity.com and was the founding Chairman of Kayak.com, both of which revolutionized the travel industry. With experience serving on several boards and billion-dollar exits, he's adept at speaking to both entrepreneurs and corporate executives. He also founded an AI company a decade ago and currently serves as the chairman of Amgine.ai while advising several other AI companies.  

Terry urges leaders to "welcome change and disruption with curiosity, seeing these moments not as threats, but as valuable opportunities to innovate, learn, and excel." He has not only spoken extensively on these topics but has also built large and successful companies through innovative strategies and strong leadership. His engaging speaking style leaves audiences with practical suggestions they can implement immediately. 

Bio : Terry Jones is a serial entrepreneur, startup founder, best-selling author, and worldwide speaker. He has served on several boards of directors and led companies to multi-billion-dollar exits.  A noted speaker on innovation, digital disruption, and AI, he is a business executive who has actually done it! Terry is the founder of Travelocity.com and the founding chairman of Kayak.com, former CIO of American Airlines SABRE, and current chairman of Amgine.ai. Follow Terry on LinkedIn .  

Maria Scarangella - Talent Strategist, Certified Executive Coach, and Keynote Speaker  

Maria Scarangella's guiding philosophy centers on the core belief that people are the foundation of business success. She is passionate about unifying individuals within organizations, often saying, "When people understand the purpose and high-level critical goals, then understand how they contribute to those goals, magic happens!"  

This perspective forms the basis of her approach in both keynote speeches and consulting engagements. Maria provides leaders and organizations with strategic advice encompassing several key areas: prioritizing talent strategy as a fundamental driver of business success, utilizing people analytics to guide decision-making, investing in leadership development to foster strong managers, ensuring alignment between HR initiatives and business objectives, implementing innovative solutions to reduce costs while enhancing quality, recognizing the tangible financial impacts of HR investments, and maintaining flexibility in talent management practices.  

Through this comprehensive approach in her patent-pending model, Maria equips organizations with the tools to maximize their human capital and drive sustainable success. 

Bio : Maria Scarangella is a seasoned executive coach and sought-after keynote speaker with over three decades of experience in business operations and human resources. Her career highlights include a 37-year tenure at GEICO, where she held various leadership positions, managing thousands of employees and overseeing a $2.5 billion P&L. As VP of Enterprise Talent, Maria implemented innovative solutions that resulted in significant cost savings and process improvements. 

Maria was recognized by CEO Weekly as one of the Leading Executive Coaches Navigating the Corporate World. 

Driven by her commitment to strategic alignment and superior results, Maria founded Scarangella Consulting to share her expertise with a diverse range of clients. She holds an MBA from Adelphi University, a BS in Business Management from St. John's University, and numerous certifications from prestigious institutions. A committed advocate for women's leadership development, Maria is also an International Coaching Federation Certified Professional Executive Coach (ICF-PCC) and serves on the Global Executive Advisory Board for 3Sixty Insights. Follow Maria on LinkedIn . 

Terence Mauri - Founder, Author, and Keynote Speaker   

As a keynote speaker on the Future of Leadership, Tech, and Humans, Terence Mauri states, "The winds of change can come as gently as a breeze or as fiercely as a category-five typhoon, much like what we are experiencing today." Industry convergence, talent scarcity, and the omnipresence of AI are transforming the landscape. As the world evolves, leaders must adapt, too. According to Terence Mauri's estimates, 2/3 of leaders lack the right mindsets and cultures to harness disruption as a tailwind for strategic courage and future readiness. 

Terence says, "The future isn't just about technology and trends; it's also about mindsets and choices. The Upside of Disruption is based on the belief that the best is yet to come. It finds potential in the unknown and serves as a counterbalance to a risk-averse mindset because we tend to overestimate the risk of trying something new and underestimate the risk of standing still." 

Terence's upcoming book, The Upside of Disruption: The Path to Leading and Thriving in the Unknown , provides a roadmap for unlocking new levels of value creation and innovation amid accelerating disruptions in supply chains, talent scarcity, and artificial intelligence. He says, "Today's challenges can't be solved with yesterday's logic. When volatility is high, not taking a risk is itself a risk." 

Bio : Thinkers50, the global authority on leading management thinkers, has described Terence as 'an influential and outspoken thinker on the future of leadership.' Terence is an adjunct professor and a world-leading expert on the future of leadership, AI, and disruption. As the founder of the Future Trends think tank Hack Future Lab, an MIT mentor, and a highly acclaimed author and keynote speaker, Terence is leading a movement to help leaders sharpen their future readiness and turn disruption into a tailwind for long-term growth and productivity. Learn more about Terence at www.terencemauri.com or connect on LinkedIn . 

Alayna Thomas, MS, PHR - GenZ Keynote Speaker and Consultant  

One-size leadership approaches no longer fit all as today's new workforce has evolved dramatically over the past two decades. Workforce thought leader and GenZ Retention Strategist Alayna Thomas leads the generational consulting team at Magnet Culture, a 12-year-old firm awarded for their unique and valuable insights to bridge the widening generational gaps in the workplace. Alayna shifts manager mindsets by explaining, "Today's workforce is divided into two groups: the deep-rooted, tenured 'trees' who are not perceived as a flight risk, and the newly hired 'houseplants' who value mobility over stability. These 'houseplants' need individualized care plans as employees if organizations want them to thrive...and stay." 

Alayna's dynamic storytelling shares exactly why today's new hires think and act differently and is a game-changer for leaders and organizations who need to keep the talent they can't afford to lose. Instead of reading reports and mind-numbing statistics, wouldn't you rather learn about the newest generation in the workplace FROM the newest generation in the workplace? 

Bio : As the GenZ Retention Strategist at Magnet Culture, Alayna Thomas, MS, PHR, is dedicated to helping organizations reduce unnecessary employee turnover. Highly credentialed and wise-beyond-her-years GenZer herself, Alayna already has experience as an HR director with her master's in management and a professional in human resources (PHR) designation from HRCI. She is currently an HR consultant, speaker, and trainer, and she also teaches HR fundamentals to undergraduate students at the University of Texas at Dallas. She is also DISC and EQ certified to help leaders build their self-awareness and emotional intelligence to better "read the room" and flex to effectively manage today's diverse workforce.  

As a 26-year-old representative of the new workforce herself, Alayna is dedicated to staying at the forefront of industry trends and providing the most effective turnover solutions to equip managers to become Retention Champions for their teams. Her compelling blend of approachability, engaging communication, and boldness resonates nationwide with her clients from various industries as she tackles the challenges of keeping an ever-evolving workforce. To see Alayna in action, check out her video at www.WeReduceTurnover.com and follow Alayna on LinkedIn .   

Amy Reczek, Founder & CEO, Sales & Presence  

Corporate trainer, consultant, and keynote speaker Amy Reczek challenges conventional wisdom by suggesting that hard skills are easy while soft skills are hard.  She says that today, "soft skills"—also known as Power Skills or Human Skills—are crucial in business, with communication topping LinkedIn's 2024 list of most in-demand skills. Despite daily practice, Amy notes that effective communication requires continuous improvement. 

She suggests a few ways to enhance your power skills. For nonverbal communication, Amy advises maintaining good posture, keeping your hands visible (putting your phone away), and making eye contact to build trust. When it comes to active listening, she recommends listening to understand, not just to respond. Amy suggests encouraging others to share more by saying, "Expand on that" or "Tell me more" and avoiding immediate pitching. To provide value, Amy emphasizes the importance of offering insightful advice, helpful resources, or a positive attitude to establish yourself as a trusted professional. 

After meetings, Amy recommends taking five minutes to review your performance with power skills. She advises identifying what you did well and areas for improvement. Amy concludes by stressing that effective communication directly correlates to your success, and she encourages staying consistent in your practice. 

Bio : Amy Reczek is the founder of Sales & Presence, a true powerhouse in the world of sales and communication. As a keynote speaker, Amy stands out in business communication with her unique focus on the psychological aspects and the power of nonverbal communication. She empowers sales teams to achieve their goals and equips non-sales teams with impactful techniques for lasting success. 

Amy holds a bachelor's degree in psychology, extensive business and sales training, and certification in nonverbal communication. She is also the author of So You're in Sales , providing a modern perspective on sales. 

Her dedication to becoming a trusted partner sets her apart. She crafts personalized messaging that aligns perfectly with her clients' unique goals, ensuring their success is her success. By offering communication insights rooted in psychology and providing actionable techniques, Amy doesn't just inspire the crowd; she gives them tools to grow. 

Client results: "I was SO impressed with our keynote speaker. I have been to so many conferences throughout my time working in 'corporate America,' and Amy Reczek was one of the most influential people I've had the chance to learn from." Follow Amy on LinkedIn . 

Janine Hamner Holman - J&J Consulting Group  

Internationally recognized speaker, bestselling author, and expert Janine Hamner Holman specializes in organizational culture change, conscious leadership, inclusion and belonging, psychological safety at work, and emotional intelligence. She has observed a silent revolution transforming the workplace; Baby Boomers are retiring, Gen Z and Millennials are resigning, and institutional knowledge is vanishing. This isn't merely a trend but a new reality. Younger generations now demand purpose-driven companies and empathetic leaders, refusing to settle for outdated leadership styles. This cultural shift, Janine warns, significantly impacts business longevity. 

As a solution, Janine proposes embracing 21st Century Leadership. This innovative approach, rooted in emotional intelligence and psychological safety, fosters connection and belonging. It's the leadership style employees crave, and businesses need. By investing in this model, organizations can expect multiple benefits: boosted employee retention, reduced costly turnover, improved mental health, creating a thriving workplace, and enhancing productivity through a connected and engaged workforce. 

Janine cautions against complacency, urging businesses to adapt to the new work culture to secure their futures. Her message is clear: the time to act is now! 

Bio : Janine Hamner Holman has worked in nonprofit leadership, Fortune 200 companies, and the public sector. This combination of experience conferred Janine with unique insights into how to diagnose organizational challenges and design solutions. There's an old joke about consultants that they fly in, poop all over everything and fly away. Janine's firm is different! She developed a unique model called DADI: Diagnose, Assess, Design & Implement, whereby she and her team diagnose the challenge(s) in an organization, Assess the difficulties that have been diagnosed (and potentially uncover new ones), design solutions, and implement the changes necessary for organizations and their people to thrive. 

Janine has been recognized for her entrepreneurial success and was honored with the “Outstanding Leadership Award” at the CXO 2.0 Conference in 2024. She is a member of the Harvard Business Review Advisory Council, author of Mind the Gap: Lessons in 21st-century Conscious Leadership , and host of the hit podcast The Cost of Not Paying Attention . Follow Janine on LinkedIn or contact her at https://JanineHamner.com . 

Trish Batson - Public Speaker, Author, 30 Year Tech Veteran  

Trish Batson understands the magic of storytelling. More than just a captivating narrator, she's the person everyone eagerly anticipates at gatherings, known for her fascinating tales. As a dynamic speaker, Trish brings energy and a quirky style to the stage. Through years of experience, she found that her stories could do more than entertain; they could inspire and motivate women in tech to go beyond reach. 

Trish's message for women in tech and young girls aspiring to STEM careers is clear: "Speak up first, speak up often." She emphasizes the importance of unique voices in bringing a different, fresh perspective that is essential to progress in the industry, challenging stereotypes, and breaking barriers. Speaking up is not just about individual empowerment but about collectively shaping a more diverse tech industry for the future. 

Living in a world of "likes and follows," she questions whether you know how to get anyone to follow your lead. Trish has cultivated a magic formula that will make your value visible. When it comes to blending the complexities of technology with the engaging art of storytelling and humor, Trish leaves her audience fired up with a fresh, new perspective on how to become more influential. 

Bio : With over 30 years in the tech industry, Trish's professional journey has been varied and vibrant. She has an extensive track record in building high-performing teams, a passion for leadership development, and a dedication to educating women on career elevation and empowerment. Whether addressing a room full of executives or engaging with spirited tech enthusiasts, Trish wields stories like a craftsman uses tools—shaping perceptions, inspiring innovation, and driving inclusivity. 

In 2020, Trish founded Agile Hero LLC, a platform dedicated to guiding and supporting women in navigating their career journeys through coaching that fosters personal development. Trish has successfully mentored many women, helping them discover their unique talents, driving them to differentiate themselves and stand out, and teaching them how to negotiate for equitable compensation. Whether they are recent graduates or seasoned professionals, her unwavering commitment to closing the gender pay gap and empowering women to achieve success has transformed their impact into tangible financial rewards—real dollars.  

Recently, Trish delivered a captivating speech titled Activate Your Influence: A Different Way to Lead. She challenged an enthusiastic crowd with the question, "How many raindrops does it take to fill up your bucket of influence?" In this powerful message, Trish provided five key pieces of advice, or "raindrops," to fill their bucket of influence, guaranteeing results. "Collect these raindrops, 'cause your influence bucket ain't fillin' itself," she advised. Follow Trish on LinkedIn or her website .