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• What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

• Identify credible sources
• Evaluate and respond to arguments
• Assess alternative viewpoints
• Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

• Is free from research bias
• Provides evidence to support its research findings
• Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

• Who is the author? Are they an expert in their field?
• What do they say? Is their argument clear? Can you summarize it?
• When did they say this? Is the source current?
• Where is the information published? Is it an academic article? Is it peer-reviewed ?
• Why did the author publish it? What is their motivation?
• How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

• Am I only considering evidence that supports my preconceptions?
• Is my argument expressed clearly and backed up with credible sources?
• Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

• Who is the author? Are they an expert?
• How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

• The information should be up to date and current.
• The author and publication should be a trusted authority on the subject you are researching.
• The sources the author cited should be easy to find, clear, and unbiased.
• For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

• Know how to find credible sources
• Use relevant sources to inform your research
• Understand what constitutes plagiarism
• Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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The Peak Performance Center

The pursuit of performance excellence, critical thinking.

Critical thinking refers to the process of actively analyzing, assessing, synthesizing, evaluating and reflecting on information gathered from observation, experience, or communication. It is thinking in a clear, logical, reasoned, and reflective manner to solve problems or make decisions. Basically, critical thinking is taking a hard look at something to understand what it really means.

Critical Thinkers

Critical thinkers do not simply accept all ideas, theories, and conclusions as facts. They have a mindset of questioning ideas and conclusions. They make reasoned judgments that are logical and well thought out by assessing the evidence that supports a specific theory or conclusion.

When presented with a new piece of new information, critical thinkers may ask questions such as;

“What information supports that?”

“How was this information obtained?”

“Who obtained the information?”

“How do we know the information is valid?”

“Why is it that way?”

“What makes it do that?”

“How do we know that?”

“Are there other possibilities?”

Combination of Analytical and Creative Thinking

Many people perceive critical thinking just as analytical thinking. However, critical thinking incorporates both analytical thinking and creative thinking. Critical thinking does involve breaking down information into parts and analyzing the parts in a logical, step-by-step manner. However, it also involves challenging consensus to formulate new creative ideas and generate innovative solutions. It is critical thinking that helps to evaluate and improve your creative ideas.

Elements of Critical Thinking

Critical thinking involves:

• Gathering relevant information
• Evaluating information
• Asking questions
• Assessing bias or unsubstantiated assumptions
• Making inferences from the information and filling in gaps
• Using abstract ideas to interpret information
• Formulating ideas
• Weighing opinions
• Reaching well-reasoned conclusions
• Considering alternative possibilities
• Testing conclusions
• Verifying if evidence/argument support the conclusions

Developing Critical Thinking Skills

Critical thinking is considered a higher order thinking skills, such as analysis, synthesis, deduction, inference, reason, and evaluation. In order to demonstrate critical thinking, you would need to develop skills in;

Interpreting : understanding the significance or meaning of information

Analyzing : breaking information down into its parts

Connecting : making connections between related items or pieces of information.

Integrating : connecting and combining information to better understand the relationship between the information.

Evaluating : judging the value, credibility, or strength of something

Reasoning : creating an argument through logical steps

Deducing : forming a logical opinion about something based on the information or evidence that is available

Inferring : figuring something out through reasoning based on assumptions and ideas

Generating : producing new information, ideas, products, or ways of viewing things.

Blooms Taxonomy

Bloom’s Taxonomy Revised

Mind Mapping

Chunking Information

Brainstorming

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Critical Thinking Definition, Skills, and Examples

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Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions. These skills are especially helpful at school and in the workplace, where employers prioritize the ability to think critically. Find out why and see how you can demonstrate that you have this ability.

Examples of Critical Thinking

The circumstances that demand critical thinking vary from industry to industry. Some examples include:

• A triage nurse analyzes the cases at hand and decides the order by which the patients should be treated.
• A plumber evaluates the materials that would best suit a particular job.
• An attorney reviews the evidence and devises a strategy to win a case or to decide whether to settle out of court.
• A manager analyzes customer feedback forms and uses this information to develop a customer service training session for employees.

Why Do Employers Value Critical Thinking Skills?

Employers want job candidates who can evaluate a situation using logical thought and offer the best solution.

Someone with critical thinking skills can be trusted to make decisions independently, and will not need constant handholding.

Hiring a critical thinker means that micromanaging won't be required. Critical thinking abilities are among the most sought-after skills in almost every industry and workplace. You can demonstrate critical thinking by using related keywords in your resume and cover letter and during your interview.

How to Demonstrate Critical Thinking in a Job Search

If critical thinking is a key phrase in the job listings you are applying for, be sure to emphasize your critical thinking skills throughout your job search.

Add Keywords to Your Resume

You can use critical thinking keywords (analytical, problem solving, creativity, etc.) in your resume. When describing your work history, include top critical thinking skills that accurately describe you. You can also include them in your resume summary, if you have one.

For example, your summary might read, “Marketing Associate with five years of experience in project management. Skilled in conducting thorough market research and competitor analysis to assess market trends and client needs, and to develop appropriate acquisition tactics.”

Mention Skills in Your Cover Letter

Include these critical thinking skills in your cover letter. In the body of your letter, mention one or two of these skills, and give specific examples of times when you have demonstrated them at work. Think about times when you had to analyze or evaluate materials to solve a problem.

Show the Interviewer Your Skills

You can use these skill words in an interview. Discuss a time when you were faced with a particular problem or challenge at work and explain how you applied critical thinking to solve it.

Some interviewers will give you a hypothetical scenario or problem, and ask you to use critical thinking skills to solve it. In this case, explain your thought process thoroughly to the interviewer. He or she is typically more focused on how you arrive at your solution rather than the solution itself. The interviewer wants to see you analyze and evaluate (key parts of critical thinking) the given scenario or problem.

Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer.

Top Critical Thinking Skills

Keep these in-demand skills in mind as you refine your critical thinking practice —whether for work or school.

Part of critical thinking is the ability to carefully examine something, whether it is a problem, a set of data, or a text. People with analytical skills can examine information, understand what it means, and properly explain to others the implications of that information.

• Asking Thoughtful Questions
• Data Analysis
• Interpretation
• Questioning Evidence
• Recognizing Patterns

Communication

Often, you will need to share your conclusions with your employers or with a group of classmates or colleagues. You need to be able to communicate with others to share your ideas effectively. You might also need to engage in critical thinking in a group. In this case, you will need to work with others and communicate effectively to figure out solutions to complex problems.

• Active Listening
• Collaboration
• Explanation
• Interpersonal
• Presentation
• Verbal Communication
• Written Communication

Critical thinking often involves creativity and innovation. You might need to spot patterns in the information you are looking at or come up with a solution that no one else has thought of before. All of this involves a creative eye that can take a different approach from all other approaches.

• Flexibility
• Conceptualization
• Imagination
• Drawing Connections
• Synthesizing

Open-Mindedness

To think critically, you need to be able to put aside any assumptions or judgments and merely analyze the information you receive. You need to be objective, evaluating ideas without bias.

• Objectivity
• Observation

Problem-Solving

Problem-solving is another critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. Employers don’t simply want employees who can think about information critically. They also need to be able to come up with practical solutions.

• Attention to Detail
• Clarification
• Decision Making
• Groundedness
• Identifying Patterns

More Critical Thinking Skills

• Inductive Reasoning
• Deductive Reasoning
• Noticing Outliers
• Adaptability
• Emotional Intelligence
• Brainstorming
• Optimization
• Restructuring
• Integration
• Strategic Planning
• Project Management
• Ongoing Improvement
• Causal Relationships
• Case Analysis
• Diagnostics
• SWOT Analysis
• Business Intelligence
• Quantitative Data Management
• Qualitative Data Management
• Risk Management
• Scientific Method
• Consumer Behavior

Key Takeaways

• Demonstrate you have critical thinking skills by adding relevant keywords to your resume.
• Mention pertinent critical thinking skills in your cover letter, too, and include an example of a time when you demonstrated them at work.
• Finally, highlight critical thinking skills during your interview. For instance, you might discuss a time when you were faced with a challenge at work and explain how you applied critical thinking skills to solve it.

University of Louisville. " What is Critical Thinking ."

American Management Association. " AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century ."

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What is Critical Thinking?

Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas.  Critical thinking has been the subject of much debate and thought since the time of early Greek philosophers such as Plato and Socrates and has continued to be a subject of discussion into the modern age, for example the ability to recognise fake news .

Critical thinking might be described as the ability to engage in reflective and independent thinking.

In essence, critical thinking requires you to use your ability to reason. It is about being an active learner rather than a passive recipient of information.

Critical thinkers rigorously question ideas and assumptions rather than accepting them at face value. They will always seek to determine whether the ideas, arguments and findings represent the entire picture and are open to finding that they do not.

Critical thinkers will identify, analyse and solve problems systematically rather than by intuition or instinct.

Someone with critical thinking skills can:

Understand the links between ideas.

Determine the importance and relevance of arguments and ideas.

Recognise, build and appraise arguments.

Identify inconsistencies and errors in reasoning.

Approach problems in a consistent and systematic way.

Reflect on the justification of their own assumptions, beliefs and values.

Critical thinking is thinking about things in certain ways so as to arrive at the best possible solution in the circumstances that the thinker is aware of. In more everyday language, it is a way of thinking about whatever is presently occupying your mind so that you come to the best possible conclusion.

Critical Thinking is:

A way of thinking about particular things at a particular time; it is not the accumulation of facts and knowledge or something that you can learn once and then use in that form forever, such as the nine times table you learn and use in school.

The Skills We Need for Critical Thinking

The skills that we need in order to be able to think critically are varied and include observation, analysis, interpretation, reflection, evaluation, inference, explanation, problem solving, and decision making.

Specifically we need to be able to:

Think about a topic or issue in an objective and critical way.

Identify the different arguments there are in relation to a particular issue.

Evaluate a point of view to determine how strong or valid it is.

Recognise any weaknesses or negative points that there are in the evidence or argument.

Notice what implications there might be behind a statement or argument.

Provide structured reasoning and support for an argument that we wish to make.

The Critical Thinking Process

You should be aware that none of us think critically all the time.

Sometimes we think in almost any way but critically, for example when our self-control is affected by anger, grief or joy or when we are feeling just plain ‘bloody minded’.

On the other hand, the good news is that, since our critical thinking ability varies according to our current mindset, most of the time we can learn to improve our critical thinking ability by developing certain routine activities and applying them to all problems that present themselves.

Once you understand the theory of critical thinking, improving your critical thinking skills takes persistence and practice.

Try this simple exercise to help you to start thinking critically.

Think of something that someone has recently told you. Then ask yourself the following questions:

Who said it?

Someone you know? Someone in a position of authority or power? Does it matter who told you this?

What did they say?

Did they give facts or opinions? Did they provide all the facts? Did they leave anything out?

Where did they say it?

Was it in public or in private? Did other people have a chance to respond an provide an alternative account?

When did they say it?

Was it before, during or after an important event? Is timing important?

Why did they say it?

Did they explain the reasoning behind their opinion? Were they trying to make someone look good or bad?

How did they say it?

Were they happy or sad, angry or indifferent? Did they write it or say it? Could you understand what was said?

What are you Aiming to Achieve?

One of the most important aspects of critical thinking is to decide what you are aiming to achieve and then make a decision based on a range of possibilities.

Once you have clarified that aim for yourself you should use it as the starting point in all future situations requiring thought and, possibly, further decision making. Where needed, make your workmates, family or those around you aware of your intention to pursue this goal. You must then discipline yourself to keep on track until changing circumstances mean you have to revisit the start of the decision making process.

However, there are things that get in the way of simple decision making. We all carry with us a range of likes and dislikes, learnt behaviours and personal preferences developed throughout our lives; they are the hallmarks of being human. A major contribution to ensuring we think critically is to be aware of these personal characteristics, preferences and biases and make allowance for them when considering possible next steps, whether they are at the pre-action consideration stage or as part of a rethink caused by unexpected or unforeseen impediments to continued progress.

The more clearly we are aware of ourselves, our strengths and weaknesses, the more likely our critical thinking will be productive.

The Benefit of Foresight

Perhaps the most important element of thinking critically is foresight.

Almost all decisions we make and implement don’t prove disastrous if we find reasons to abandon them. However, our decision making will be infinitely better and more likely to lead to success if, when we reach a tentative conclusion, we pause and consider the impact on the people and activities around us.

The elements needing consideration are generally numerous and varied. In many cases, consideration of one element from a different perspective will reveal potential dangers in pursuing our decision.

For instance, moving a business activity to a new location may improve potential output considerably but it may also lead to the loss of skilled workers if the distance moved is too great. Which of these is the more important consideration? Is there some way of lessening the conflict?

These are the sort of problems that may arise from incomplete critical thinking, a demonstration perhaps of the critical importance of good critical thinking.

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In Summary:

Critical thinking is aimed at achieving the best possible outcomes in any situation. In order to achieve this it must involve gathering and evaluating information from as many different sources possible.

Critical thinking requires a clear, often uncomfortable, assessment of your personal strengths, weaknesses and preferences and their possible impact on decisions you may make.

Critical thinking requires the development and use of foresight as far as this is possible. As Doris Day sang, “the future’s not ours to see”.

Implementing the decisions made arising from critical thinking must take into account an assessment of possible outcomes and ways of avoiding potentially negative outcomes, or at least lessening their impact.

• Critical thinking involves reviewing the results of the application of decisions made and implementing change where possible.

It might be thought that we are overextending our demands on critical thinking in expecting that it can help to construct focused meaning rather than examining the information given and the knowledge we have acquired to see if we can, if necessary, construct a meaning that will be acceptable and useful.

After all, almost no information we have available to us, either externally or internally, carries any guarantee of its life or appropriateness.  Neat step-by-step instructions may provide some sort of trellis on which our basic understanding of critical thinking can blossom but it doesn’t and cannot provide any assurance of certainty, utility or longevity.

Continue to: Critical Thinking and Fake News Critical Reading

See also: Analytical Skills Understanding and Addressing Conspiracy Theories Introduction to Neuro-Linguistic Programming (NLP)

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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What are analytical skills? Examples and how to level up

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What are analytical skills?

Why are analytical skills important, 9 analytical skills examples, how to improve analytical skills, how to show analytical skills in a job application, the benefits of an analytical mind.

With market forecasts, performance metrics, and KPIs, work throws a lot of information at you. 

If you want to stay ahead of the curve, not only do you have to make sense of the data that comes your way — you need to put it to good use. And that requires analytical skills.

You likely use analytical thinking skills every day without realizing it, like when you solve complex problems or prioritize tasks . But understanding the meaning of analysis skills in a job description, why you should include them in your professional development plan, and what makes them vital to every position can help advance your career.

Analytical skills, or analysis skills, are the ones you use to research and interpret information. Although you might associate them with data analysis, they help you think critically about an issue, make decisions , and solve problems in any context. That means anytime you’re brainstorming for a solution or reviewing a project that didn’t go smoothly, you’re analyzing information to find a conclusion. With so many applications, they’re relevant for nearly every job, making them a must-have on your resume.

Analytical skills help you think objectively about information and come to informed conclusions. Positions that consider these skills the most essential qualification grew by 92% between 1980 and 2018 , which shows just how in-demand they are. And according to Statista, global data creation will grow to more than 180 zettabytes by 2025 — a number with 21 zeros. That data informs every industry, from tech to marketing.

Even if you don’t interact with statistics and data on the job, you still need analytical skills to be successful. They’re incredibly valuable because:

• They’re transferable: You can use analysis skills in a variety of professional contexts and in different areas of your life, like making major decisions as a family or setting better long-term personal goals.
• They build agility: Whether you’re starting a new position or experiencing a workplace shift, analysis helps you understand and adapt quickly to changing conditions. 
• They foster innovation: Analytical skills can help you troubleshoot processes or operational improvements that increase productivity and profitability.
• They make you an attractive candidate: Companies are always looking for future leaders who can build company value. Developing a strong analytical skill set shows potential employers that you’re an intelligent, growth-oriented candidate.

If the thought of evaluating data feels unintuitive, or if math and statistics aren’t your strong suits, don’t stress. Many examples of analytical thinking skills don’t involve numbers. You can build your logic and analysis abilities through a variety of capacities, such as:

1. Brainstorming

Using the information in front of you to generate new ideas is a valuable transferable skill that helps you innovate at work . Developing your brainstorming techniques leads to better collaboration and organizational growth, whether you’re thinking of team bonding activities or troubleshooting a project roadblock. Related skills include benchmarking, diagnosis, and judgment to adequately assess situations and find solutions.

2. Communication

Becoming proficient at analysis is one thing, but you should also know how to communicate your findings to your audience — especially if they don’t have the same context or experience as you. Strong communication skills like public speaking , active listening , and storytelling can help you strategize the best ways to get the message out and collaborate with your team . And thinking critically about how to approach difficult conversations or persuade someone to see your point relies on these skills. 

3. Creativity

You might not associate analysis with your creativity skills, but if you want to find an innovative approach to an age-old problem, you’ll need to combine data with creative thinking . This can help you establish effective metrics, spot trends others miss, and see why the most obvious answer to a problem isn’t always the best. Skills that can help you to think outside the box include strategic planning, collaboration, and integration.

4. Critical thinking

Processing information and determining what’s valuable requires critical thinking skills . They help you avoid the cognitive biases that prevent innovation and growth, allowing you to see things as they really are and understand their relevance. Essential skills to turn yourself into a critical thinker are comparative analysis, business intelligence, and inference.

5. Data analytics

When it comes to large volumes of information, a skilled analytical thinker can sort the beneficial from the irrelevant. Data skills give you the tools to identify trends and patterns and visualize outcomes before they impact an organization or project’s performance. Some of the most common skills you can develop are prescriptive analysis and return on investment (ROI) analysis.

6. Forecasting

Predicting future business, market, and cultural trends better positions your organization to take advantage of new opportunities or prepare for downturns. Business forecasting requires a mix of research skills and predictive abilities, like statistical analysis and data visualization, and the ability to present your findings clearly.

7. Logical reasoning

Becoming a logical thinker means learning to observe and analyze situations to draw rational and objective conclusions. With logic, you can evaluate available facts, identify patterns or correlations, and use them to improve decision-making outcomes. If you’re looking to improve in this area, consider developing inductive and deductive reasoning skills.

8. Problem-solving

Problem-solving appears in all facets of your life — not just work. Effectively finding solutions to any issue takes analysis and logic, and you also need to take initiative with clear action plans . To improve your problem-solving skills , invest in developing visualization , collaboration, and goal-setting skills.

9. Research

Knowing how to locate information is just as valuable as understanding what to do with it. With research skills, you’ll recognize and collect data relevant to the problem you’re trying to solve or the initiative you’re trying to start. You can improve these skills by learning about data collection techniques, accuracy evaluation, and metrics.

You don’t need to earn a degree in data science to develop these skills. All it takes is time, practice, and commitment. Everything from work experience to hobbies can help you learn new things and make progress. Try a few of these ideas and stick with the ones you enjoy:

1. Document your skill set

The next time you encounter a problem and need to find solutions, take time to assess your process. Ask yourself:

• What facts are you considering?
• Do you ask for help or research on your own? What are your sources of advice?
• What does your brainstorming process look like?
• How do you make and execute a final decision?
• Do you reflect on the outcomes of your choices to identify lessons and opportunities for improvement?
• Are there any mistakes you find yourself making repeatedly?
• What problems do you constantly solve easily? 

These questions can give insight into your analytical strengths and weaknesses and point you toward opportunities for growth.

2. Take courses

Many online and in-person courses can expand your logical thinking and analysis skills. They don’t necessarily have to involve information sciences. Just choose something that trains your brain and fills in your skills gaps . 

Consider studying philosophy to learn how to develop your arguments or public speaking to better communicate the results of your research. You could also work on your hard skills with tools like Microsoft Excel and learn how to crunch numbers effectively. Whatever you choose, you can explore different online courses or certification programs to upskill. 

3. Analyze everything

Spend time consciously and critically evaluating everything — your surroundings, work processes, and even the way you interact with others. Integrating analysis into your day-to-day helps you practice. The analytical part of your brain is like a muscle, and the more you use it, the stronger it’ll become. 

After reading a book, listening to a podcast, or watching a movie, take some time to analyze what you watched. What were the messages? What did you learn? How was it delivered? Taking this approach to media will help you apply it to other scenarios in your life. 

If you’re giving a presentation at work or helping your team upskill , use the opportunity to flex the analytical side of your brain. For effective teaching, you’ll need to process and analyze the topic thoroughly, which requires skills like logic and communication. You also have to analyze others’ learning styles and adjust your teachings to match them. 

5. Play games

Spend your commute or weekends working on your skills in a way you enjoy. Try doing logic games like Sudoku and crossword puzzles during work breaks to foster critical thinking. And you can also integrate analytical skills into your existing hobbies. According to researcher Rakesh Ghildiyal, even team sports like soccer or hockey will stretch your capacity for analysis and strategic thinking . 

6. Ask questions

According to a study in Tr ends in Cognitive Sciences, being curious improves cognitive function , helping you develop problem-solving skills, retention, and memory. Start speaking up in meetings and questioning the why and how of different decisions around you. You’ll think more critically and even help your team find breakthrough solutions they otherwise wouldn’t.

7.Seek advice

If you’re unsure what analytical skills you need to develop, try asking your manager or colleagues for feedback . Their outside perspective offers insight you might not find within, like patterns in. And if you’re looking for more consistent guidance, talking to a coach can help you spot weaknesses and set goals for the long term.

8. Pursue opportunities

Speak to your manager about participating in special projects that could help you develop and flex your skills. If you’d like to learn about SEO or market research, ask to shadow someone in the ecommerce or marketing departments. If you’re interested in business forecasting, talk to the data analysis team. Taking initiative demonstrates a desire to learn and shows leadership that you’re eager to grow. 

Shining a spotlight on your analytical skills can help you at any stage of your job search. But since they take many forms, it’s best to be specific and show potential employers exactly why and how they make you a better candidate. Here are a few ways you can showcase them to the fullest:

1. In your cover letter

Your cover letter crafts a narrative around your skills and work experience. Use it to tell a story about how you put your analytical skills to use to solve a problem or improve workflow. Make sure to include concrete details to explain your thought process and solution — just keep it concise. Relate it back to the job description to show the hiring manager or recruiter you have the qualifications necessary to succeed.

2. On your resume

Depending on the type of resume you’re writing, there are many opportunities to convey your analytical skills to a potential employer. You could include them in sections like: 

• Professional summary: If you decide to include a summary, describe yourself as an analytical person or a problem-solver, whichever relates best to the job posting. 
• Work experience: Describe all the ways your skill for analysis has helped you perform or go above and beyond your responsibilities. Be sure to include specific details about challenges and outcomes related to the role you’re applying for to show how you use those skills. 
• Skills section: If your resume has a skill-specific section, itemize the analytical abilities you’ve developed over your career. These can include hard analytical skills like predictive modeling as well as interpersonal skills like communication.

3. During a job interview

As part of your interview preparation , list your professional accomplishments and the skills that helped along the way, such as problem-solving, data literacy, or strategic thinking. Then, pull them together into confident answers to common interview questions using the STAR method to give the interviewer a holistic picture of your skill set.

Developing analytical skills isn’t only helpful in the workplace. It’s essential to life. You’ll use them daily whenever you read the news, make a major purchase, or interact with others. Learning to critically evaluate information can benefit your relationships and help you feel more confident in your decisions, whether you’re weighing your personal budget or making a big career change .

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Elizabeth Perry, ACC

Elizabeth Perry is a Coach Community Manager at BetterUp. She uses strategic engagement strategies to cultivate a learning community across a global network of Coaches through in-person and virtual experiences, technology-enabled platforms, and strategic coaching industry partnerships. With over 3 years of coaching experience and a certification in transformative leadership and life coaching from Sofia University, Elizabeth leverages transpersonal psychology expertise to help coaches and clients gain awareness of their behavioral and thought patterns, discover their purpose and passions, and elevate their potential. She is a lifelong student of psychology, personal growth, and human potential as well as an ICF-certified ACC transpersonal life and leadership Coach.

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Developing your critical thinking skills, critical thinking skills, critical thinking skills are the navigational tools needed for everyday life and in any professional journey. they enable you to analyze and solve complex problems effectively, allowing you to gain a competitive edge and empowering you to make smarter decisions.    .

With these skills, you’ll be able to think outside the box, adapt to change, and handle risks with greater efficiency. By improving your critical thinking abilities, you're setting yourself up to succeed in any field. 

This guide explores different types of critical thinking skills and how you can learn and apply them in your everyday life.

What Are Critical Thinking Skills?

Critical thinking skills refer to your ability to analyze, evaluate, and interpret information in a logical and systematic manner to determine possible solutions. Think of it as employing objective reasoning and sound judgment to assess situations, solve problems, make decisions, and draw meaningful conclusions.

These skills assist you in thinking clearly and making sensible decisions when needed to solve problems, make better choices, think independently, consider multiple viewpoints, and apply thoughtful analysis to complex issues.

Why Are Critical Thinking Skills Important?

Critical thinking skills are highly valued by employers and are crucial in today's job market for several reasons. Let’s have a look at why these skills are important:

• Decision-making: You can make informed decisions based on careful analysis, which leads to more effective decision-making, minimizing risks and maximizing opportunities. 
• Effective problem-solving: These skills provide the foundation for effective problem-solving in different professional contexts. These skills equip you to effectively identify, define, and analyze problems from different perspectives.
• Promote open-mindedness: Critical thinking leads to innovative ideas and approaches that will make you challenge assumptions. These challenges lead to innovative ideas and approaches. 
• Effective communication: By enabling you to clearly organize your thoughts and articulate ideas, critical thinking skills promote effective communication.

What are the Benefits of Having Critical Thinking Skills?

As mentioned above, critical thinking skills are crucial in every profession and enable you to stand out and succeed in your field. Let’s explore some of the benefits of critical thinking skills and how they add value to your profession:

Stronger analytical abilities: You enhance your analytical thinking capabilities, allowing you to gather, assess, and interpret data effectively. Using logical reasoning, you can identify patterns, extract relevant insights, and draw meaningful conclusions from complex information. This skill is valuable in problem-solving, decision-making, and strategic planning.  

Flexibility: Being flexible enables you to adapt to changing circumstances and swiftly navigate uncertainties. By considering multiple perspectives, evaluating information gathered, and adjusting your thinking, you can adapt your strategies and approaches to respond effectively to evolving situations. This adaptability is crucial in today's fast-changing work environments. 

Lifelong learning: By embracing a growth mindset and engaging in lifelong learning, you can acquire new skills, question assumptions, seek new knowledge, critically evaluate your beliefs, and stay relevant in your chosen field.  

Vision clarity: Having a clear vision enables you to forecast situations and goals. Critical thinking skills provide a framework for purposeful action. This concept also guarantees that your efforts are consistently directed toward achieving the desired outcomes.

Endless possibilities: Solid critical thinking skills allow you to uncover an array of potential outcomes, ideas, and opportunities to go beyond the familiar. 

Examples of Critical Thinking Skills in the Workplace

Critical thinking skills can be applied in many ways across various professions. Here are some practical examples:

Analysis: You can ask relevant questions, evaluate evidence, and draw logical conclusions based on available information. You can uncover a trend or problem through analysis and make a well-informed decision based on your findings. 

Evaluation: You can weigh different perspectives, consider biases or limitations, and make informed judgments about the quality and validity of information or claims presented. You can distinguish between credible and unreliable sources by evaluating evidence, claims, or proposals and determining the best cause of action.

Creative thinking: Thinking creatively means being innovative, embracing new perspectives, and engaging in divergent thinking to discover fresh insights and possibilities.  

Inference: You can draw logical conclusions based on available evidence, observations, or patterns. By making reasoned judgments and connecting pieces of information, you can delve deeper into complex situations leading to better solutions. 

Reflection: You can critically examine your thoughts, beliefs, and experiences. By displaying self-awareness and introspection, you enhance self-directed learning and promote continuous improvement.  

How Will I Use Critical Thinking Skills?

By developing and applying critical thinking skills, you will be better equipped to navigate complex work environments, contribute to organizational success, and excel in your chosen career path. 

These skills are applicable across various professional roles and industries. For example, with IT careers, you can use critical thinking skills in the following fields:

IT Career: In the IT industry, critical thinking skills are essential for problem-solving and troubleshooting. For example, you’ll be able to analyze the symptoms, gather relevant information, and evaluate potential causes. IT careers such as risk analysts , information manager and IT manager require solid critical thinking skills.

With health careers you can use critical thinking skills in the workplace. This includes:

Accurate diagnoses and treatment decisions: Critical thinking skills are crucial for the hospital environment and beyond.  For instance, as a nurse or doctor with strong critical thinking skills, you will carefully assess a patient's symptoms, review medical history, and analyze test results. Most careers in healthcare such as community health workers , ICU nurses , medical records manager , etc., require these skills.

With education careers, you’ll discover how critical thinking skills are useful in the classroom and beyond:

Designing engaging classroom activities: As a teacher with strong critical thinking skills, you’ll design engaging classroom activities and questions. You can promote problem-solving and creative learning. Most careers in education such as teaching assistants , preschool teachers , and even high school teachers need these skills.

With business professions you incorporate critical thinking skills into everyday decisions in the workplace:

Evaluating market trends: As a decision-maker in business, critical thinking skills help you evaluate market trends, analyze financial data, and assess potential risks and opportunities. You’ll use logical reasoning and sound judgment to make informed business-related decisions such as product development, resource allocation, and business strategies. Most business-related careers such as project management, actuary , human resources management , etc., need these skills.

Critical thinking skills provide a foundation for thoughtful approaches in each field.

How Can I Learn Critical Thinking Skills?

At WGU, our curriculum is designed to foster critical thinking skills by incorporating interactive and thought-provoking course content. 

Our courses are structured to encourage active learning and provide opportunities to apply critical thinking skills in different subject areas.  

For example, in the Leavitt School of Health , the following degree programs teach critical thinking as part of the coursework:

• BS Nursing (BSRN) 
• BS Nursing (RN- to BSN Degree), BSNU
• BS Nursing-Prelicensure (BSPRN) 

In nursing and other health-related degrees, you’ll learn to:

• Identify reliable and credible sources of information. 
• Identify different academic arguments concerning a particular issue.
• Identify potential sources of bias when analyzing a given issue. 
• Gather relevant facts to form a judgment.
• Analyze data from various sources and contexts. 

In critical thinking courses, you’ll encounter challenging concepts, case studies, and real-world scenarios that require critical analysis and problem-solving. 

You’ll be able to engage in collaborative learning activities, such as group projects, discussions, and simulations. You’ll also complete a capstone project that integrates and applies the knowledge and skills you’ve acquired. 

These activities encourage you to share ideas, consider diverse perspectives, and provide an opportunity to demonstrate your proficiency in critical thinking while also showcasing your ability to apply it practically. 

Our goal at WGU is to provide a comprehensive learning experience that enhances your critical thinking skills.

Frequently Asked Questions

How is critical thinking used in everyday life?

You can apply critical thinking to various aspects of everyday life, such as:

• Making logical decisions when solving problems. 
• Assessing the credibility of the information you encounter online to avoid being misled or scammed.
• Understanding and questioning norms, biases, and stereotypes leading to a change in policies and social justice. 

How do you say you’re good at critical thinking in your résumé?

You must provide concrete examples to demonstrate your abilities as a critical thinker in your résumé. 

For example, you can describe situations where you successfully applied critical thinking to solve problems or make decisions. 

You can also provide relevant certifications or coursework if you’ve completed any courses or certifications related to critical thinking. Make sure that you highlight them in the education section of your résumé.

What are the barriers to critical thinking?

There are various factors that can limit your ability to think critically:

• Allowing emotions to influence your thinking process.
• Conforming to cultural and social norms.
• Lacking access to accurate information about a subject. 
• Having insufficient time to thoroughly evaluate information.
• Lacking exposure to situations that require critical thinking.

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process. 

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

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Top 8 critical thinking skills

Like most soft skills, critical thinking isn’t something you can take a class to learn. Rather, this skill consists of a variety of interpersonal and analytical skills. Developing critical thinking is more about learning to embrace open-mindedness and bringing analytical thinking to your problem framing process. 

In no particular order, the eight most important critical thinking skills are:

Analytical thinking: Part of critical thinking is evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject bias and strive to gather and consume information to come to the best conclusion. 

Open-mindedness: This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go and coming to a conclusion based on all of the information. 

Problem solving : Because critical thinking emphasizes coming to the best conclusion based on all of the available information, it’s a key part of problem solving. When used correctly, critical thinking helps you solve any problem—from a workplace challenge to difficulties in everyday life. 

Self-regulation: Self-regulation refers to the ability to regulate your thoughts and set aside any personal biases to come to the best conclusion. In order to be an effective critical thinker, you need to question the information you have and the decisions you favor—only then can you come to the best conclusion. 

Observation: Observation skills help critical thinkers look for things beyond face value. To be a critical thinker you need to embrace multiple points of view, and you can use observation skills to identify potential problems.

Interpretation: Not all data is made equal—and critical thinkers know this. In addition to gathering information, it’s important to evaluate which information is important and relevant to your situation. That way, you can draw the best conclusions from the data you’ve collected. 

Evaluation: When you attempt to answer a hard question, there is rarely an obvious answer. Even though critical thinking emphasizes putting your biases aside, you need to be able to confidently make a decision based on the data you have available. 

Communication: Once a decision has been made, you also need to share this decision with other stakeholders. Effective workplace communication includes presenting evidence and supporting your conclusion—especially if there are a variety of different possible solutions. 

7 steps to critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

 First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Research

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Determine data relevance

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Ask questions

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed? 

5. Identify the best solution

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Present your solution

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

7. Analyze your decision

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was. 

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Then, you research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Ask open-ended questions to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Determine the best solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Present your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Analyze the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed . 

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3 Activities to Enhance Your Analysis in Critical Thinking

Here is a second set of exercises to help enhance critical thinking..

Posted April 16, 2021 | Reviewed by Davia Sills

At the beginning of the calendar year, I posted a piece on this blog asking if any readers wanted to develop their critical thinking as a kind of New Year’s Resolution. Over the past few months, I’ve received some positive feedback about the post and decided that continuing with the proposed series of exercises seems warranted!

So, if you’re interested in enhancing your critical thinking skills, please start with the first set of exercises in that previous post . If you have already completed those, please find the second set below. Remember, when we are given opportunities to think about our thinking , we are engaging our metacognitive processes, and that’s a foundational part of critical thinking !

We are almost always sure to come across a topic that requires critical thinking within newspapers, magazines, social media posts, and web articles. For these exercises, find such an article and analyze the structure of the argument presented within the article. Please note, almost any long text reflects an argument in the sense that it is trying to convey a point in light of either reasons or objections. An easy way of identifying whether or not an argument is present is by seeing if the piece includes words like: because, but, however, yet, therefore, or thus.

Identify the role that each statement, or proposition, plays in the piece—for example, the central claim, core reasons and core objections (for the central claim), as well as supporting reasons (i.e., reasons for reasons or reasons for objections), rebuttals (i.e., objections to objections).

Re-construct the argument using only propositions that are appropriately signaled within the article through relational cues—words like because, but, however, yet, therefore, and/or thus.

Following this re-construction, ask yourself:

1. What kind of argument structure do these propositions create?

2. What is the central claim in the argument?

3. What are the primary supports and objections?

Finish your analysis by asking yourself:

1. Was the author of the original article, for the most part, being subjective or objective?

2. If any objective propositions were presented, what evidence is provided to support them?

3. If there was subjectivity, how was the author biased?

4. Can you offer any credible reasons to dispute the author’s judgments or claims?

5. Can you offer any credible reasons to further support the author’s judgments or claims?

These activities are a great way to start working on the critical thinking skill of analysis, as they help you to identify the structure of an argument and, subsequently, construct or deconstruct arguments for the purpose of developing your own lines of reasoning. They also usher in the concept of evaluating arguments, particularly with respect to bias , which we discussed in the first post . In the following post, we will delve further into the skill of evaluation.

Christopher Dwyer, Ph.D., is a lecturer at the Technological University of the Shannon in Athlone, Ireland.

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What Are Critical Thinking Skills?

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In the workplace, we’re constantly bombarded with new information to sort through and find solutions. Employers want to hire people who are good at analyzing these facts and coming to rational conclusions — otherwise known as critical thinking skills. Critical thinking skills are a type of soft skill that describes how you process information and problem-solve . In this guide, we’ll cover critical thinking examples, how to improve your critical thinking skills, and how to include them in a job application.

Critical Thinking Skills Defined

What are critical thinking skills? Critical thinking skills help you process information and make rational decisions. 

“Critical thinking skills allow us to analyze problems from multiple angles, come up with various solutions, and make informed decisions,” says Bayu Prihandito, self-development expert and certified psychology expert. “This not only saves time and resources but also develops innovation and adaptability , skills that employers highly value.”

There’s data to back up Prihandito’s point, too. In top industries like technology and finance, critical thinking skills are even more important than some technical and digital hard skills . According to PwC , 77% of employers in financial services say that critical thinking skills are crucial for their business, compared with digital skills at 70%. Critical thinking is one of the top five skills employers in technology are looking for, too, according to Forage internal data , preceded only by communication skills , data analysis, and Python.

>>MORE: Learn the differences between hard and soft skills .

But why do so many employers want you to have these skills? Critical thinking skills make you a more effective, productive, and efficient employee.

“By questioning assumptions, evaluating evidence, and exploring alternative perspectives, individuals with strong critical thinking skills can make well-informed decisions and devise creative solutions to complex issues,” says Matthew Warzel, certified professional resume writer and former Fortune 500 recruiter . “This leads to improved problem-solving and decision-making processes, fostering organizational efficiency and productivity. Critical thinking skills also empower individuals to identify and mitigate potential risks and pitfalls, minimizing errors and enhancing overall quality in the workplace.” 

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Critical Thinking Skills Examples

Critical thinking examples include a wide range of skills, from the research you do to understand a problem to the collaboration skills you use to communicate with others about a solution. Other examples include:

Critical Thinking Skills Examples at Work

What does critical thinking in the workplace look like? Here are some critical thinking examples for different roles:

• A software engineer anticipating potential challenges with a new feature and making plans to mitigate them before integration 
• A marketer evaluating historical user data to identify channels to invest in 
• An investment banker performing due diligence on a potential merger
• A product manager making a hypothesis of why a product change will drive more engagement
• A sales manager considering the risks and outcomes of modifying the company’s pricing model 
• A consultant gathering initial data and information on current company processes, costs, and organization to synthesize challenges

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Apply your critical thinking skills as a consultant and conduct market research, understand consumer needs, and make a recommendation to a client.

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Skills you’ll build: Synthesis, business communication, client communication, stakeholder management

Whether you’re in a technical field, creative one, or somewhere in between, critical thinking skills can help you be a better employee — and therefore are highly valuable to all different types of employers.

“Critical thinking is essential to success in both white and blue collar jobs,” says Dr. Nathan Mondragon, chief industrial and organizational psychologist at HireVue. “Consider the school bus driver who must maintain constant vigilance and practice some critical thinking skills in the moment during an ever changing road or traffic situation. No parent will argue against the importance of a bus driver’s ability to quickly and critically analyze a situation to make an informed, albeit, rapid decision.”

How to Improve Critical Thinking Skills

If critical thinking skills are crucial to being an effective (and hireable!) employee, how can you improve yours? 

Practice Active Reading

OK, maybe you know what active listening is, but what about active reading? Active reading is when you read challenging material and reflect on what you read. It can help you engage with information and build your critical thinking skills.

Pick an article on a topic you’re interested in. While you’re reading, write down thoughts you have about the author’s arguments and follow-up questions you have. Even better, get someone else to read the same material and start a conversation about what you wrote down!

“By reading diverse and challenging material, such as books, articles, or academic papers, students can expose themselves to different perspectives and complex ideas,” Warzel says. “Following this, students can engage in reflective writing, where they articulate their thoughts and opinions on the material, while incorporating logical reasoning and evidence to support their claims. This process helps develop clarity of thought, logical reasoning, and the ability to analyze and synthesize information effectively.”

The exercise might seem a little like homework at first, but that’s why professors have you answer comprehension questions and participate in discussions for school — they want you to think critically about the material. 

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Play With Puzzles …

Building your critical thinking skills doesn’t just have to be reading a bunch of articles. It can be fun, too! Regularly engage with puzzles like logic puzzles, riddles, and word games. These puzzles practice your reasoning skills while keeping you intellectually stimulated.

… and People, Too

Critical thinking isn’t done in a bubble. You’ll need to collaborate with others, especially in the workplace, to understand past projects, roadblocks, what resources they have, and their opinions. Participating in group activities like debates, academic clubs, and academic discussions can help you practice listening to and processing different viewpoints.

Stay Curious

Good critical thinkers are open to a range of answers and ideas. They want to take in all of the evidence to understand why something is (or isn’t) happening.They also know going into a problem with an open mind is the best way to solve it. 

You can practice this open-mindedness by staying curious. 

“Adopt a curiosity mindset, learn how to ask good questions, and practice unraveling something from end to beginning and vice versa,” says Arissan Nicole, resume and career coach and workplace expert. “Critical thinking is about being reflective, not reactive. Put yourself in situations that are uncomfortable and challenge you, be around people that have different viewpoints and life experiences and just listen.”

How to Demonstrate Critical Thinking Skills in a Job Application

We know employers value critical thinking skills, but you don’t just want to add “critical thinking” in the skills section of your resume. Instead, your goal should be to show employers that you have these skills.

On Your Resume

On your resume , highlight experiences where you used critical thinking skills.

“Include relevant experiences or projects that demonstrate your ability to analyze information, solve problems, or make informed decisions,” Warzel says. “For example, you can highlight academic coursework that involved research, critical analysis, or complex problem-solving. Additionally, you can mention extracurricular activities or volunteer work where you had to think critically or exercise your problem-solving abilities.”

In the Interview

In the interview , elaborate on your experiences using the STAR method to frame your answers. The STAR method helps you clearly and concisely describe the situation, what you did, and what results you found.

Beyond speaking to your experience, you can also show your critical thinking skills in how you answer questions. This is especially true for more technical interviews where the interviewer might ask you to solve problems.

For example, let’s say you’re interviewing for a data analyst position. The interviewer might ask you a hypothetical question about how you’d figure out why company sales dipped last quarter. Even if you don’t have an answer right away (or a full one!), speak your thought process out loud. Consider:

• Where do you start?
• What resources do you rely on?
• Who do you collaborate with?
• What steps do you take to uncover an answer?
• How do you communicate results?

“Emphasize your ability to think logically, consider multiple perspectives, and draw conclusions based on evidence and reasoning,” Warzel says. 

This is the time to get specific about exactly what steps you’d take to solve a problem. While on a resume you might keep it short, the interview is the time to elaborate and show off your thought process — and hopefully show why you’re the best candidate for the role!

Ready to start building your critical thinking skills? Try a free Forage job simulation .

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What Are Critical Thinking Skills? (Example List Included)

Mike Simpson 0 Comments

By Mike Simpson

Ah, critical thinking skills. As a candidate, it’s vital to understand that pretty much all employers are on the hunt for job seekers with critical thinking skills. Why? Because it’s universally helpful on the job.

When employees know how to think critically, they are more effective in their positions. They’ll be more productive and self-sufficient. In the eyes of employers, that matters a ton.

But what are critical thinking skills exactly? And, if you don’t have them, what can you do to improve your ability to think critically?

If you’re asking yourself questions like those, you’re in luck. After all, you’re here, and we’re about to tell you all about the characteristics of critical thinking and how to get better at it. So, if you’re ready to dig in, here’s what you need to know.

What Are Critical Thinking Skills?

If we’re going to talk about critical thinking skills, it’s best to begin by answering a crucial question: what are critical thinking skills?

Well, to figure that out, it’s helpful to know what critical thinking means. According to the Cambridge Dictionary , critical thinking is “the process of thinking carefully about a subject or idea, without allowing feelings or opinions to affect you.” That’s actually a pretty solid place to start.

In many ways, critical thinking is a two-fold process. First, it focuses on information-gathering and fact-analysis. It’s all about understanding a subject thoroughly.

Second, it’s about setting your feelings aside. With critical thinking, it isn’t about what you want the facts to say; it’s about the reality of the situation. It’s a very Vulcans-from-Star-Trek approach to topics. Emotions and personal preference simply aren’t part of the equation in the vast majority of cases. Instead, objectivity reigns.

Alright, so what are critical thinking skills then? Well, critical thinking skills are the soft skills and hard skills that help you assess situations, collect data, analyze information, identify solutions, determine the viability of solutions, and make decisions without letting your emotions run the show. Any capability or trait that makes it easier to do those things can qualify.

In many cases, thinking critically plays a bigger role in your day-to-day than you’d expect. When you approach any task, you usually spend a moment analyzing it. That way, you can find the best path toward success.

When a task is simple, it doesn’t take much time to do a quick critical thinking once over, so you probably don’t even notice you’re doing it. It’s only when an activity is challenging or when something unexpected occurs that your thought process really stands out. As a result, you probably spend far more time thinking critically than you realize.

How Are Critical Thinking Skills Relevant to a Job Search?

Okay, we’ve given you a solid overview of what critical thinking skills are. Now it’s time to talk about the importance of critical thinking during a job search.

When you’re hunting for new opportunities, critical thinking skills are immensely valuable. For example, they can help you figure out if a job opening is genuinely a good fit for your capabilities and career.

When you find a job ad, do you just apply without seeing if it matches your skills and aligns with your goals? Of course not. Instead, you take a look at the requirements, examine the job ad for potential, and decide whether or not that opportunity really fits. That’s critical thinking.

But that’s not the only way these skills make a difference during your job search. They may also help you identify what points to include in your resume and cover letter to stand out to a hiring manager or what to talk about when you’re answering specific job interview questions.

How can it do all of that? Well, when you decide what to list in your resume or cover letter, or add to an interview answer, you have to do some analysis. You consider the hiring manager’s needs. Next, you find a matching accomplishment that highlights what they are after. Then, you figure out present it in an engaging way. That’s all critical thinking, too.

Plus, thinking critically can also make a difference post-interview. You’ll have an easier time assessing your own performance, allowing you to identify areas for improvement. Good stuff, right?

When it comes to why hiring managers prefer candidates with these skills, there are actually several reasons. The biggest is that employees with strong critical thinking skills tend to be more self-sufficient and productive. They are better equipped to assess situations and find their own solutions, and that matters, particularly in faster-paced environments.

Plus, workers that know how to think critically may have an easier time collaborating. They can separate their emotions from the situation, allowing them to focus on what’s best for the team and company.

So, which critical thinking skills are they after? Well, that can depend on the hiring manager. However, most want to see you possess capabilities in four core areas: information-gathering, analysis , problem-solving, and creativity. If you tap into all of those, you usually have what it takes to think critically.

How to Highlight Critical Thinking Skills for Job Search

Okay, at this point, you probably understand the importance of critical thinking skills. Now onto the next part of the equation: how to show off your capabilities during a job search.

Let’s start with the earliest part of the job search: your resume and cover letter. When you’re writing a resume or creating a cover letter , the best thing you can do is focus on achievements.

Highlighting accomplishments where you put your critical thinking skills to work lets you “show” the hiring manager you have what it takes instead of just telling them. After all, anyone can say, “I’m an excellent critical thinker,” even if they aren’t. By having examples, you prove that you have those capabilities. That matters.

How do you pick the right achievements? By using a winning strategy, like the Tailoring Method . The Tailoring Method focuses on relevancy. It helps you choose accomplishments that showcase the skills the hiring manager wants to see, increasing the odds that they’ll view you as an excellent match for their needs.

Now that your resume and cover letter are squared away, it’s time to talk about the interview. Luckily, you can use the Tailoring Method here, too. It’s a great technique for straightforward job interview questions , as well as behavioral interview questions .

When you’re dealing with behavioral interview questions, couple the Tailoring Method with the STAR Method . That way, your answers are engaging and relevant, making them even more impactful.

How to Develop Critical Thinking Skills If You Don’t Have Them

Some people may think that they don’t have any critical thinking skills. In reality, that probably isn’t true.

Nearly everyone develops some critical thinking capabilities over the course of their lives; they just may not realize it. Luckily, that’s a good thing. It means you probably have a solid foundation, even if you don’t know it.

Why does that matter? Well, it means you can focus more on developing what you have. You aren’t actually starting from scratch, which can make it easier.

Ready to take your critical thinking skills to the next level? Great! Here’s how you can.

Understand the Critical Thinking Process

When it comes to how to think critically, there is actually a core process involved. By understanding the steps, you can make sure you approach situations properly.

Usually, the critical thinking process involves:

• Observation
• Information-Gathering
• Brainstorming

Typically, you start by observing the issue at hand. Next, you do some research, helping you gather more information. After that, you focus on brainstorming ideas on how to proceed. Then, you consider each option, identifying the best one. Finally, you decide to proceed, taking actions based on what you’ve learned.

It’s a systematic way to address a range of scenarios. By learning the process, you can put it into use more often, allowing you to increase your skills.

Take Up a Hobby

Many hobbies actually require quite a bit of critical thinking. For example, if you want to have a thriving garden, you need to take several factors into account. Soil condition, water availability, the amount of sunlight, aesthetics… those are just some of the points you need to analyze if you want to succeed.

Arts and crafts can also help you boost critical thinking. When you’re making something, you have to evaluate your options for materials, techniques, and more, ensuring you choose a path that leads to the best final product.

Join a Debate Club

If you’re looking for possibly one of the best critical thinking examples around, debate is probably it. That means, if you want to take your skills up a notch, joining a debate club can be a great option.

You have to support a position – at times one that doesn’t align with your personal beliefs – and try to convince others that your side is correct. You’ll dive into unfamiliar topics, gather data to support the perspective you’re assigned, and choose how to present information in a convincing way.

While you might think that, if you aren’t in high school, that this isn’t an option, that isn’t the case. There are many meetups that focus on debate, giving people of all ages a place to boost their skills.

List of Critical Thinking Skills

There are quite a few characteristics and capabilities that support critical thinking. By knowing which skills fall into that category, you can decide what to showcase during your job search.

So, let’s dig in. Here is a quick list of critical thinking skill examples:

• Self-Reliance
• Decision-Making
• Open-Mindedness
• Deductive Reasoning
• Problem-Solving
• Communication
• Collaboration
• Attention to Detail
• Pattern Recognition
• Interpretation
• Active Listening
• Conceptualization

Now, these aren’t the only skills that can help you think critically. Practically anything that enables you to navigate the process can count.

Additionally, you don’t have to fit all of these skills on your resume to show that you know how to think critically. Instead, you want to highlight a range, demonstrating that you have what it takes to navigate situations effectively and accomplish your goals.

Spend some time reflecting on your work history or educational experiences. Then, identify moments where you used critical thinking to accomplish something noteworthy. Once you have, think about the skills that came into play, and make sure to mention them as you describe what led up to the achievement.

If you’re looking for more skills to put on a resume , we’ve actually taken a deep dive into that topic before. Along with various critical thinking skills, we tap on a ton of other areas, making it easier for you to figure out what you should feature during your job search.

Putting It All Together

In the end, critical thinking skills are essential for nearly every member of the workforce. By elevating yours as much as possible and showcasing them during your job search, you won’t just be a stronger candidate but also a more capable employee. That’s all great stuff. It’ll help you have your ideal career and, ultimately, isn’t that what it’s all about?

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.

His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others.

Learn more about The Interview Guys on our About Us page .

About The Author

Mike simpson.

Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com. His advice and insights have been shared and featured by publications such as Forbes , Entrepreneur , CNBC and more as well as educational institutions such as the University of Michigan , Penn State , Northeastern and others. Learn more about The Interview Guys on our About Us page .

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Critical thinking definition

Critical thinking, as described by Oxford Languages, is the objective analysis and evaluation of an issue in order to form a judgement.

Active and skillful approach, evaluation, assessment, synthesis, and/or evaluation of information obtained from, or made by, observation, knowledge, reflection, acumen or conversation, as a guide to belief and action, requires the critical thinking process, which is why it's often used in education and academics.

Some even may view it as a backbone of modern thought.

However, it's a skill, and skills must be trained and encouraged to be used at its full potential.

People turn up to various approaches in improving their critical thinking, like:

• Developing technical and problem-solving skills
• Engaging in more active listening
• Actively questioning their assumptions and beliefs
• Seeking out more diversity of thought
• Opening up their curiosity in an intellectual way etc.

Is critical thinking useful in writing?

Critical thinking can help in planning your paper and making it more concise, but it's not obvious at first. We carefully pinpointed some the questions you should ask yourself when boosting critical thinking in writing:

• What information should be included?
• Which information resources should the author look to?
• What degree of technical knowledge should the report assume its audience has?
• What is the most effective way to show information?
• How should the report be organized?
• How should it be designed?
• What tone and level of language difficulty should the document have?

Usage of critical thinking comes down not only to the outline of your paper, it also begs the question: How can we use critical thinking solving problems in our writing's topic?

Let's say, you have a Powerpoint on how critical thinking can reduce poverty in the United States. You'll primarily have to define critical thinking for the viewers, as well as use a lot of critical thinking questions and synonyms to get them to be familiar with your methods and start the thinking process behind it.

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Effectiveness of artificial intelligence integration in design-based learning on design thinking mindset, creative and reflective thinking skills: An experimental study

• Open access
• Published: 22 June 2024

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• Mustafa Saritepeci 1 &
• Hatice Yildiz Durak   ORCID: orcid.org/0000-0002-5689-1805 1  

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Integrating Artificial Intelligence (AI) into learning activities is an essential opportunity to develop students' varied thinking skills. On the other hand, design-based learning (DBL) can more effectively foster creative design processes with AI technologies to overcome real-world challenges. In this context, AI-supported DBL activities have a significant potential for teaching and developing thinking skills. However, there is a lack of experimental interventions in the literature examining the effects of integrating AI into learner-centered methods on active engagement and thinking skills. The current study aims to explore the effectiveness of AI integration as a guidance and collaboration tool in a DBL process. In this context, the effect of the experimental application on the participants’ design thinking mindset, creative self-efficacy (CSE), and reflective thinking (RT) self-efficacy levels and the relationship between them were examined. The participants used ChatGPT and Midjourney in the digital story development process as part of the experimental treatment. The only difference between the control and experimental groups in the digital storytelling process is the AI applications used in the experimental treatment (ChatGPT and Midjourney). In this quasi-experimental method study, participants were randomly assigned to treatment, an AI integration intervention, at the departmental level. 87 participants (undergraduate students) in the experimental group and 99 (undergraduate students) in the control group. The implementation process lasted five weeks. Partial Least Squares (PLS), Structural Equation Modeling (SEM), and Multi-Group Analysis (MGA) were made according to the measurements made at the T0 point before the experiment and at the T1 point after the experiment. According to the research result, the intervention in both groups contributed to the creative self-efficacy, critical reflection, and reflection development of the participants. On the other hand, the design thinking mindset levels of both groups did not show a significant difference in the comparison of the T0 point and the T1 point.

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1 Introduction

Developments such as artificial intelligence are followed by theoretical and applied studies on integrating these new technologies into learning processes (Aksu Dünya & Yıldız Durak, 2023 ; Durak & Onan, 2023 ). Technological developments change how businesses do (Kandlhofer et al., 2016 ) and the ways of learning and teaching. Chatbot platforms have components that will profoundly affect learning-teaching processes, including various threats and opportunities (Yildiz Durak, 2023a ). Although preparing student homework through such environments is a threat, these environments have essential advantages, such as accessing information in the learning-teaching process and providing integration of favorable aspects with methods that support various student activities and creativity. There is a lack of experimental intervention in the literature examining the effects of the integration of artificial intelligence into learner-centered methods on learner active participation and creativity (Lund & Wang, 2023 ). In this context, this study includes an experimental intervention to address the shortcomings mentioned in the literature.

Design thinking is a skill teachers should have for the effective use of technology in education (Beckwith, 1988 ; Tsai & Chai, 2012 ). Teachers’ lack of design thinking skills is defined as one obstacle in technology integration. These barriers are classified in the literature as primary, secondary, and tertiary (Ertmer, 1999 ; Ertmer et al., 2012 ; Tsai & Chai, 2012 ). Primary barriers are related to a lack of infrastructure, training, and support (Snoeyink & Ertmer, 2001 ). Secondary barriers generally include teachers’ affective perceptions (e.g., belief, openness to change, self-confidence, and attitude) toward technology integration (Ertmer et al., 2012 ; Keengwe et al., 2008 ). Removing primary and secondary barriers does not guarantee that technology integration will provide meaningful learning (Saritepeci, 2021 ; Yildiz Durak, 2021 ). Tsai and Chai ( 2012 ) explained this situation with tertiary barriers. The learning process is not static; it is dynamic and constantly changing. Therefore, teachers need to have design thinking skills to transform this variable nature of the learning process (Tsai & Chai, 2012 ; Yildiz Durak et al., 2023 ). Overcoming tertiary barriers significantly facilitates the effective use of technology in education. Beckwith’s ( 1988 ) Educational Technology III perspective, which expresses the most effective form of technology use in education, is a flexible structure to provide learners with more meaningful experiences instead of following a systematic process strictly dependent on instructional design, methods, and techniques in educational environments. The Educational Technology III perspective refers to design-based learning practices.

The dizzying developments that occur with technological innovations in today’s business, social, and economic life make our predictions about what kind of job a K12 student will do in the future (Darling-Hammond, 2000 ; Saritepeci, 2021 ). In this case, removing the educational technology III perspective and the tertiary barriers to technology integration is essential. Teachers and pre-service teachers should have the skills to be successful in the coming years, which are uncertain in many ways, and to create opportunities to support these learners. The design-based learning approach has remarkable importance in developing the design-oriented thinking skills of the pre-service teacher. In this context, a structure in which artificial intelligence applications are integrated into the digital storytelling method application processes, one of the most effective applications of the design-based learning approach in learning processes, will support the design-oriented thinking skills of pre-service teachers.

2 Related works

Studies on the use of artificial intelligence in education focus on various areas such as intelligent tutoring system (ITS), (Chen, 2008 ; Rastegarmoghadam & Ziarati, 2017 ), personalized learning (Chen & Hsu, 2008 ; Narciss et al., 2014 ; Zhou et al., 2018 ), assessment-feedback (Cope et al., 2021 ; Muñoz-Merino et al., 2018 ; Ramnarain-Seetohul et al., 2022 ; Ramesh & Sanampudi, 2022 ; Samarakou et al., 2016 ; Wang et al., 2018 ), educational data mining (Chen & Chen, 2009 ; Munir et al., 2022 ) and adaptive learning (Arroyo et al., 2014 ; Wauters et al., 2010 ; Kardan et al., 2015 ). These studies aim to improve the quality of the learning-teaching process by providing individualized learning experiences and increasing the effectiveness of teaching methods.

The intelligent tutoring system is the most prominent study subject in studies on the use of AI in education (Tang et al., 2021 ). ITS focuses on using AI to provide learners with personalized and automated feedback and guide them through the learning process. Indeed, there is evidence in the literature that using ITS in various teaching areas can improve learning outcomes. Huang et al. ( 2016 ) reported that using ITS in mathematics teaching reduces the gaps between advantaged and disadvantaged learners.

Personalized learning environments, another prominent use of AI in education, aim to provide an experience where the learning process is shaped within the framework of learner characteristics. In addition, supporting the learning of individuals who are disadvantaged in subjects such as learning disabilities is a promising field of study. Indeed, Walkington ( 2013 ) noted that personalized learning experience provides more positive and robust learning outcomes. Similarly, Ku et al. ( 2007 ) investigated the effect of a personalized learning environment on solving math problems. The study results show that the experimental group learners, especially those with lower-level mathematics knowledge, performed better than the control group.

Assessment and feedback, one of the forms of AI in education, is another area where the number of studies on the COVID-19 epidemic has increased (Ahmad et al., 2022 ; Hooda et al., 2022 ). Ahmad et al. ( 2022 ) compared artificial intelligence and machine learning techniques for assessment, grading, and feedback and found that accuracy rates ranged from 71 to 84%. Shermis and Burstein ( 2016 ) stated that the automatic essay evaluation system gave similar scores to student work with human evaluators, but the system had difficulties in studies that were different in terms of creativity and structure organization. Accordingly, more development and research should be done to help AI systems produce more effective results in assessment and grading. In another study, AI-supported constructive and personalized feedback on the texts created by learners effectively improved reflective thinking skills (Liu et al., 2023 ). In the same study, this intervention reduced the cognitive load of the learners in the experimental group and improved self-efficacy and self-regulated learning levels.

The use of AI in educational data mining and machine learning has been increasing in recent years to discover patterns in students’ data, such as navigation and interaction in online learning environments, to predict their future performance or to provide a personalized learning experience (Baker et al., 2016 ; Munir et al., 2022 ; Rienties et al., 2020 ). Sandra et al. ( 2021 ) conducted a literature review of machine learning algorithms used to predict learner performance and they examined 285 studies published in the IEEE Access and Science Direct databases between 2019–2021. The study results show that the most frequently used machine learning algorithm to predict learner performance is the classification machine learning algorithm, followed by NN, Naïve Bayes, Logistic Regression, SVM, and Decision Tree algorithms.

The main purpose of artificial intelligence studies in the field of AI is to create an independent learning environment by reducing the supervision and control of any pedagogical entity by providing learners with a personalized learning process within the framework of the learner and subject area characteristics (Cui, 2022 ; Zhe, 2021 ). To achieve this, system designs for predicting learner behaviors with intelligent systems, providing automatic assessment, feedback, and personalized learning experiences, and intervention studies examining their effectiveness come first. This study develops a different perspective and experiences of the learner’s create-to-learn process in collaboration with AI. There are predictions in various studies that AI and collaborative learning processes can support the creativity of learners (Kafai & Burke, 2014 ; Kandlhofer et al., 2016 ; Lim & Leinonen, 2021 ; Marrone et al., 2022 ). In this regard, Lund and Wang ( 2023 ) emphasized that the focus should be on developing creativity and critical thinking skills by enabling learners to use AI applications in any learning task (Fig.  1 ).

Proposed structural model. * T0: Time 0 (pretest), T1: Time 1 (posttest). * CSE: Creative self-efficacy, RT_R: Reflective thinking- Reflection, RT_CR: Reflective thinking- Critical reflection, DTM: Design thinking mindset

3 Focus of study

This study investigates the effectiveness of artificial intelligence integration (Chat GPT and Midjourney application) as a guidance and collaboration tool in the design-based process integrated into educational environments in a design-based learning process. In this context, whether the experimental application was effective in the design thinking mindset levels of the participants and their relationship with creative, reflective thinking self-efficacy was examined.

Participants were tasked with developing a digital story in a design-based process. In the context of experimental treatment, participants were systematically encouraged to use Chat GPT and Midjourney as guidance tools in the digital story development process. Apart from this treatment, the design-based learning process of the control group is very similar to the experimental group.

Therefore, all participants were exposed to the same environment at the university where the application was made, and they did not enroll in any additional technology education courses. This pretest–posttest experimental method study with a control group continued for four weeks, during which the student-produced an active product in design-based learning. In the current research context, the following research questions were addressed:

RQ1: Is the integration of artificial intelligence in a design-based learning process effective on the levels of design thinking mindset, and creative and reflective thinking self-efficacy?

RQ2: Do the relationships between design thinking mindset and creative and reflective thinking self-efficacy levels differ in the context of the experimental process?

In line with these research questions, the following hypotheses were tested:

H1a. Creative self-efficacy for 5 weeks is greater for the experimental group.

H1b. Influence of creative self-efficacy on the design thinking mindset is similar for two groups.

H1c. Influence of creative self-efficacy after 5 weeks on the design thinking mindset is similar for two groups.

H1d. Influence of creative self-efficacy after 5 weeks on the design thinking mindset is greater for the experimental group.

H2a . Influence of critical reflection on the design thinking mindset is similar for two groups.

H2b Influence of critical reflection on the design thinking mindset after 5 weeks is greater for the experimental group.

H2c. Critical reflection for 5 weeks is greater for the experimental group.

H2d. Influence of critical reflection after 5 weeks on the design thinking mindset is greater for the experimental group.

H3a . Influence of reflection on the design thinking mindset is similar for two groups.

H3b. Influence of reflection on the design thinking mindset after 5 weeks is greater for the experimental group.

H3c. Reflection for 5 weeks is greater for the experimental group.

H3d. Influence of reflection after 5 weeks on the design thinking mindset is greater for the experimental group.

H4. Design thinking mindset for 5 weeks is greater for the experimental group.

4.1 Research design

This study is a quasi-experimental method study with the pretest–posttest control group (Fig.  2 ). In this experimental methodology study, participants were randomly assigned to treatment, an AI integration intervention, at the departmental level. There were 87 (46.8%) participants in the experimental group and 99 (53.2%) participants in the control group. The participants were pre-service teachers studying in the undergraduate program of the faculty of education.

Implementation Process

The treatment in this study also served the purposes of the educational technology course as the application of design-based learning activity as an important tool in educational technology that participants (pre-service teachers) might consider using in their future teaching careers.

In addition, all participants have been exposed to the same opportunities regarding the use of digital technologies in education and none of them attended an additional course. Therefore, the prior knowledge of both groups was similar. Participation in the surveys is completely voluntary. For this reason, although 232 and 260 participants participated in the pretest and posttest, respectively, 186 students who filled in both questionnaires and participated in the application were included in the study. However, both groups were given the same input on design-based learning activities and tasks. Therefore, there is no learning loss for the control group.

4.2 Participants

The participants were 186 pre-service teachers studying at a state university in Turkey. All participants are enrolled in an undergraduate instructional technology course and study in five different departments. The ages of the participants vary between 17–28 years, with an average age of 19.12. 74.2% of the participants were female and 25.8% were male. The high rate of women is because the education faculties in Turkey have a similar demographic structure. The majority of the participants are first-year and second-year students.

The daily use of social technology (social media, etc.) is 3.89 (in hours). Technology usage time for entertainment (watching movies and series, listening to music, etc.) is 2.7 h. While the daily use of technology for gaming (mobile, computer, console games, etc.) is 0.81, the period of use of technology for educational purposes is 1.74. The participants use technology primarily for social and entertainment purposes.

4.3 Procedure

4.3.1 experimental group.

In this group, students performed the DST task as a DBL activity using ChatGPT and MidJourney artificial intelligence applications. These tasks include selecting topics, collaborative story writing with ChatGPT, scripting, creating scripted scenes with MidJourney, and voice acting, as well as integrating them. Examples of multimedia items prepared by the students in this group are shown in Fig.  3 .

Experimental group student products-screenshot

The artificial intelligence applications they will use in this task were introduced one week before the application. Students did various free activities with these applications. In the first week of the application, students were asked to choose a topic within a specific context. The students researched their chosen topic and chatted with ChatGPT to deepen their knowledge. The students created the stories within the steps of the instruction presented by the instructor in collaboration with ChatGPT. (1) ChatGPT should be asked three questions while creating the story setup. Each question should contribute to the formation of the story. (2) A story should be created by organizing ChatGPT's answers. (3) At least 20% and a maximum of 50% of the story must belong to the student. To assess whether the students executed these three steps accurately and to offer feedback when needed, they shared the link to the page containing their conversations with the questions and answers they used to create their stories with the course instructor. The instructor compared the text accessed from this page with the final text of the student's story. He scanned the final versions of the student stories on Turnitin to check if the student's contribution to the story creation was no more than 50%.

In the next stage (weeks 2 and 3), students created each scene using MidJourney artificial intelligence bots in line with the storyboards they created by scripting their stories. The most important challenge for the students was to ensure continuity in interrelated and successive scenes using MidJourney bots, and they created the audio files by voicing the texts related to each scene. In the fourth week, students combined elements such as scenarios, scenes, and sound recordings using digital story development tools (Canva, Animaker, etc.). The final version of the digital stories was shared on the Google Classroom platform.

Learners sent the product they created for each application step and information about the process from the activity links on the Google Classroom course page. The course instructor reviewed these posts and provided corrective feedback to the students.

4.3.2 Control group

In this group, students were tasked with preparing a digital story on a topic as DBL activities. This task includes choosing a subject, writing a story, scripting, preparing multimedia elements, and integrating them. Products such as storyboards and videos produced by students in DBL activities carried out in this group are shown in Fig.  4 .

Control group student products-screenshot

In the first week of the application, the participants were asked to choose a topic within a context, as in the experimental group. The students researched the determined topic, created a story related to the subject, then scripted the story and prepared the storyboards. In the second and third weeks of the application, the students created the audio files by vocalizing the texts related to each scene (according to the scenario) in line with the storyboard. Furthermore, pictures, backgrounds, and characters were created in line with the scenario (usually compiled from ready-made pictures and characters). In the fourth week, digital story development tools combined scenarios, pictures, backgrounds, sound recordings, and characters. The final version of the stories was shared on the Google Classroom platform.

4.4 Data collection and analysis

Data were collected at two-time points via the online form. Personal Information Form and three different data collection tools were used in this study.

4.4.1 Instrumentation

Self-description form.

There are 8 questions in the personal information form. These were created to collect information about gender, age, department, class, and total hours spent using digital technologies for different purposes.

Design Thinking Mindset Scale

The scale was developed by Ladachart et al. ( 2021 ) and consists of six sub-dimensions: being comfortable with problems, user empathy, mindfulness of the process, collaborative working with diversity, orientation to learning, and creative confidence. The rating is in a 5-point Likert type. The validity and reliability values of the scale are presented in Sect. 5.

Reflective Thinking Scale

Kember et al. ( 2000 ) developed this scale to measure students’ belief in their ability to be creative; the Turkish adaptation of this scale was created by Başol and Evin Gencel ( 2013 ). Although the scale consists of four sub-dimensions, two were included in the study because they were suitable for the study, and the rating is in a 5-point Likert type. The validity and reliability values of the scale are presented in Sect. 5.

Creative Self-Efficacy Scale

The original scale, developed by Tierney and Farmer ( 2011 ) to measure their belief in their ability to be creative, was adapted into Turkish by Atabek ( 2020 ). The scale consists of three items, and the rating is a 7-point Likert type. In the context of this study, the data before the analysis was converted into a 5-point Likert structure, and the validity and reliability values of the scale are presented in Sect. 5.

4.4.2 Analysis

The effect of design-based learning activities integrated with artificial intelligence as a teaching intervention was tried to be measured by repeated measurement. Data collection tools were applied in the first week (T0) and the fifth week (T1) in the experimental and control groups. For analysis, only the responses (survey data) provided by students who fully participated in the application and answered the data collection tools at both T0 and T1 points were included. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was used to analyze the data and test the hypotheses. SmartPLS 4 was used in the analysis (Ringle et al., 2022 ). The PLS-SEM method allowed the parameters of complex models to be estimated without making any distribution assumptions on the data. In addition, the differences between the experimental and control groups were examined using the Multiple Group Analysis (MGA) features in PLS-SEM, and it was tested whether there was a significant difference between MGA and group-specific external loads and path coefficients.

In the first stage, the measurement model was tested. In the second stage, the structural model was evaluated in the context of MGA.

5.1 Measurement model

When the measurement and structural models were evaluated, the indicator loads were higher than the recommended value of 0.7 (See Appendix Table 7 ).

Internal consistency reliability is represented by Cronbach’s alpha, composite reliability (CR), and rho_a (See Table  1 ). All values are above the threshold value of 0.70 by default. For convergent validity, the average variance extracted (AVE) value is used and this value is expected to be above 0.5. The values in the model were found to be higher than this threshold value.

Heterotrait-monotrait ratio (HTMT) and the Fornell-Larcker criterion were used for discriminant validity. The values found indicate that discriminant validity has been achieved, as seen in Tables 2 and 3 .

Considering all the data obtained, the measurement model of the proposed model is suitable for testing hypotheses.

The structural model of the PLS-SEM was examined as it provides the measurement model assumptions. PLS-SEM was run using 1000 bootstrapping. The significant differences in the path coefficients of the assumed relationships between design thinking mindset levels and creative and reflective thinking self-efficacy between the experimental and control groups were examined, and the findings are presented in Table  4 .

According to Table  4 , the structural model was examined in terms of significant differences in the path coefficients of the assumed relationships to test the research hypotheses, and the creative self-efficacy and reflective thinking dimensions for the students in the experimental and control groups differed after the treatment process.

R2 values indicate the explanatory power of the structural model and these values show moderate to significant power (See Table  5 ).

To examine whether there is a significant difference between the path coefficients for the experimental and control groups, the PLS-MGA Parametric test values were examined and the results are presented in Table  6 .

According to Table  6 , the findings show that there is no significant difference in the effect of creative self-efficacy, and reflective thinking on design thinking mindset between the two groups. After the treatment process, there is no significant difference in the relationships between creative self-efficacy, reflective thinking, and design thinking mindset. The significance levels of the path coefficients showed that the hypotheses were not supported.

6 Discussion and conclusion

This study examined the effect of AI integration, which is integrated into the digital storytelling process, a design-based learning method, on design thinking mindset and whether it is effective in its relations with creative, reflective thinking self-efficacy. The participants used ChatGPT and Midjourney applications in the digital story development process as part of the experimental treatment. The only difference in the digital storytelling process between the control and experimental groups is the AI applications used in the experimental treatment. The experimental intervention covers four weeks. Data were collected from the participants before (T0) and after the application (T1) with data collection tools. There is a significant difference at the T1 point compared to the T0 point in both groups' creative self-efficacy, critical reflection, and reflection levels. Accordingly, the intervention in both groups contributed to the participants' creative self-efficacy, critical reflection, and reflection development. On the other hand, the design thinking mindset levels of both groups did not show a significant difference in the comparison of the T0 point and the T1 point.

According to the multigroup comparison of the creative self-efficacy level at T0 and T1 points, there was no significant difference between the groups. When compared to T0 at the T1 point, creative self-efficacy improvement was achieved in both groups. This is valuable as it shows that the creative self-efficacy contribution of intensive use of AI support in a design-based learning environment is similar. Indeed, creativity, recognized as one of the core competencies in education, is part of CSE, which includes the belief that an individual is capable of producing creative results (Yildiz Durak, 2023b ). There are predictions in various studies that AI and collaborative learning processes can support the creativity of learners (Kafai & Burke, 2014 ; Kandlhofer et al., 2016 ; Lim & Leinonen, 2021 ; Marrone et al., 2022 ). Marrone et al. ( 2022 ) provided eight-week training sessions on creativity and AI to middle school students. In their subsequent interviews with the students, the most dominant opinion was that AI support had a crucial role in supporting their creativity. In support of this, the experimental treatment in our study requires various creative interventions from the students: (1) Students asked at least three questions to ChatGPT while creating a story. (2) Each question contained abstracting from the previous AI answer and directions on how to continue. (3) they also created their constructs by creating connecting sentences and paragraphs to gather the answers given by ChatGPT. In addition, the second part where creativity came into play was creating scenes related to the story in the Midjourney environment. (4) While creating these scenes, the student had to plan scenes by abstracting the story he had created in collaboration with AI, create those scenes, and provide detailed parameters to the Midjourney bot to ensure continuity between the scenes. It may be that, relatively, in the expectation control group, the realization of this whole process by the students through various creative practices will further support creativity and self-efficacy. Regarding this situation, Riedl and O’Neill ( 2009 ) highlighted that although these tools (Canva, Animaker, etc.) make it possible to develop creative content, the user may not get significant results. In this context, they pose an essential question: “Can an intelligent system augment non-expert creative ability?”. Lim and Leinonen ( 2021 ) argued that AI-powered structures can effectively support creativity and that humans and machines can learn from each other to produce original works. Taking this one step further, AI will contribute to students’ creativity in learning and teaching processes (Kafai & Burke, 2014 ). Indeed, Wang et al. ( 2023 ) found a significant relationship between students' AI capability levels and their creativity, explaining 28.4% of the variance in creativity.

According to the research findings, all ways between reflective thinking scale sub-dimensions critical reflection and reflection and design thinking mindset are insignificant (H2a, H2b, H2d, H3a, H3b, H3d). In addition, there is no significant difference between the groups according to the multi-group comparison at T0—T1 points for reflection and critical reflection. On the other hand, there is a significant improvement in the critical reflection and reflection levels at the T1 point of both groups compared to the T0 point. Accordingly, AI collaboration has a similar effect to the process in the control group on the learners’ reflective thinking levels in the design-based learning process. In support of this, we have evidence that incorporating AI in various forms in educational processes has essential outcomes for reflective thinking. Indeed, Liu et al. ( 2023 ) reported that an intervention involving incorporating AI into the learning process as a feedback tool to support reflective thinking in foreign language teaching resulted in remarkable improvements in learning outcomes and student self-efficacy.

DBL involves learners assimilating new learning content to overcome authentic problems and creating innovative products and designs to showcase this learning in the simplest way possible. In this study, DST processes, which allow the application of DBL to different learning areas, are included in both interventions. In the literature, DST helps learners reflect on what they have learned (Ivala et al., 2014 ; Jenkins & Lonsdale, 2007 ; Nam, 2017 ; Robin, 2016 ; Sandars and Murray, 2011 ) and develop reflective thinking skills (Durak, 2018 ; Durak, 2020 ; Malita & Martin, 2010 ; Sadik, 2008 ; Sarıtepeci, 2017 ) is a method with critical elements. The critical implication here is that all processes of AI collaboration on reflection and critical reflection have a similar effect as the DST process planned by the learners. The similar effect of AI collaboration allowed learners to understand the benefits of AI in the DST process and to develop in-depth learning by combining their thought processes with AI and finding creative ways to reflect on their learning. Indeed, Shum and Lucas ( 2020 ) claims that AI can help individuals think more deeply about challenging experiences. The DST process includes stages (story writing, scenario creation, planning scenes, etc.) that allow learners to embody their reflections on their learning (Ohler, 2006 ; Sarıtepeci, 2017 ).

The multi-group analysis results of the road between the design thinking mindset T0 – T1 points are insignificant (H4). In addition, there was no significant improvement in design thinking mindset scores in both groups compared to T0 at the T1 point. Accordingly, the effect of the design-based learning process carried out in the experimental and control groups on the learners’ design thinking mindset scores was limited. The study’s expectation was the development of the design thinking levels of the learners and, as a result, meaningful improvements in the design thinking mindset levels. This result may be because the application process is not long enough to develop versatile skills such as design thinking. Razzouk and Shute ( 2012 ) emphasized that design thinking is challenging to acquire in a limited context. However, they argue that students can learn to design thinking skills together with scaffolding, feedback, and sufficient practice opportunities. The DST process included scaffolding and feedback processes in both groups. Although there are different stages for acquiring and developing design thinking skills during the application process, the similar characteristics of the design thinking mindset level may indicate the need for more extended practice. However, the fact that the design thinking mindset is a self-reporting tool limits our predictions about individuals' design thinking skill acquisition and development in the process.

7 Conclusion

In conclusion, the intensive use of AI support in a design-based learning environment similarly impacts the development of participants' creative self-efficacy, reflective thinking, and design thinking mindset levels. The AI collaboration process showed a similar effect to the planned design-based learning process by allowing learners to understand the benefits of AI in the design thinking mindset and to develop in-depth learning by combining their thought processes with AI. However, it is essential to note that the study's expectation of meaningful improvements in the design thinking mindset levels was unmet. This suggests that more extended practice periods and more support and feedback processes may be necessary to effectively develop versatile skills such as design thinking.

The research contributes to our understanding of the impact of AI collaboration on learners' levels of creative self-efficacy, reflective thinking, and design thinking mindset. Further studies with extended practice periods and additional scaffolding and feedback processes could provide valuable insights into the effective development of design thinking skills in AI-supported design-based learning environments.

Data availability

The datasets generated during and/or analysed during the current study are available from the corresponding author on reasonable request.

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Saritepeci, M., Yildiz Durak, H. Effectiveness of artificial intelligence integration in design-based learning on design thinking mindset, creative and reflective thinking skills: An experimental study. Educ Inf Technol (2024). https://doi.org/10.1007/s10639-024-12829-2

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Fashion’s Most (and Least) In-Demand Skills

• Sheena Butler-Young

Rima Makhoul, a recent graduate from New York University, has an eclectic résumé.

An aspiring luxury brand strategist, she wants employers to know that, yes, she is proficient in Microsoft Office and completed an internship at Yoox Net-a-Porter , but also that she is adept at “working with diverse teams” and “building trust-based relationships,” and that her personal interests include Arabic, jazz music and backgammon.

Makhoul said her goal is to signal that she has a diverse skill set that would fit a variety of employers and positions. She’s casting a wide net, firing off dozens of applications for roles at fashion heavyweights like LVMH and Richemont’s Chloé, but also Colgate-Palmolive and Meta.

“It’s a time where you have to be open minded and, for me, the priority is not so much what the job is … but what are the values that place represents,” she said. “Is it somewhere that’s going to offer a lot of support in terms of professional growth, and where I could build a robust skill set?”

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It turns out, many employers in the fashion industry are thinking along the same lines. Companies that once screened candidates based on “hard skills” such as machine learning and data analysis are increasingly prioritising qualities like critical thinking and interpersonal communication.

The thinking, shaped by years of hybrid work and rapid technological change , is that mastery of the latest customer relationship management software or data analytics tools can be taught. The abilities to adapt to a fast-evolving retail environment, collaborate with and mentor diverse teams, and help brands resonate in a value-driven consumer climate are far more critical.

“It’s extremely important to hire super smart people, but smart looks different today,” said Karen Harvey, founder and chief executive of business consultancy Karen Harvey Consulting Group. “It’s the ability to marry intellectual abilities with curiosity.”

Skills That Endure

Today, the most durable skills are those that enable people to embrace newness — rather than prove they can grasp any one tool or platform. Skills like communication, creativity, critical thinking, curiosity, and adaptability keep companies on the cutting edge. While technical capabilities and other hard skills remain important, an overemphasis on these things (especially at the expense of critical thinking) can saddle a person with proficiencies that can become perishable quite quickly.

“The durable skill is for any young worker to be curious, which is a mindset,” said Louise Clements, chief marketing officer at WorkJam, a software application for retail workers

In some ways, the emphasis on softer skills reflects a “return to basics” across retail, Harvey said.

An industry-wide reckoning — where digital-first companies like Farfetch and many direct-to-consumer brands face an uncertain future — is leading fashion firms to reprioritise their stores and skillsets like customer service. Meanwhile, fashion companies are learning from past haphazard investments in trendy technologies like the metaverse or cryptocurrency, which proved fruitless.

The best-in-class fashion retailers are seeking “cross-functionality,” or an ability (or past experience) to work across multiple business areas such as stores, supply chain, merchandising and ecommerce, Harvey said.

“Being somebody who’s really flexible and able to work cross functionally is something I found mentioned a lot in job descriptions,” Makhoul said.

Getting Personal

There’s a reason young job seekers like Makhoul highlight personal interests in areas like sports and the arts on their résumés: fashion companies are increasingly looking to tap into the industry’s intersection with culture.

Last summer, LVMH announced its historic sponsorship deal with the Paris 2024 Olympic and Paralympic Games. Beauty brands like Mielle and contemporary fashion brands like M.M. LaFleur have inked new deals with WNBA teams, athletes and the league itself. Meanwhile, musicians like ASAP Rocky and Cardi B have served as creative directors at major fashion brands, and Pharrell Williams’ made his legendary debut as Louis Vuitton men’s creative director last year.

“It comes down to what’s driving demand and desire among consumers — as Gen Z is going into this world, they’re no longer thinking of these brands as fashion houses,” said Rebecca Robins, a global brand advisor and author of “Five Generations at Work.” “It’s fashion, it’s art, it’s lifestyle, it’s sport — the edges of things have completely blurred.”

More traditional skills like communication are evolving, too. Fashion firms increasingly need talent who can speak “fluently” on issues like diversity and sustainability when it comes to external marketing but also in day-to-day interactions within highly-diverse workforces, Robins said.

“There’s a sense of greater responsibility among organisations to hardwire the skill sets around sustainability — especially in fashion, which continues to be one of the biggest contributors to the climate crisis,” she said.

The introduction of generative artificial intelligence that can create images and audio alongside AI tools like ChatGPT that enhance written text have also put a new premium on creativity and critical thinking, Harvey said.

“The one skill that will be durable is creativity,” she said. “ChatGPT isn’t going to give you that … Creativity is part of critical thinking. It’s part of using your mind to stretch outside your normal framework to think about how to mitigate AI where it’s not useful, and to integrate AI where it is useful.”

The Pandemic Premium

For many people, pandemic lockdowns and subsequent remote work models have spurred decline in social and interpersonal skills — such as making eye contact and attentive listening, experts say. Some talent leaders suggest the deficit is most pronounced in Gen Z talent who, for at least two years, missed out on the early workplace rituals (from happy hour to one-on-one meetings with their managers) that can set employees up for long-term success.

The result is that companies are placing a premium on capabilities like empathy, active listening and collaboration in junior and mid-level talent while also prioritising hiring and retaining leaders with strong mentorship skills — such as an ability to build relationships, teach, and shape cultural awareness, experts say.

“The smart companies are starting to figure out where they can connect the generational diversity around skills and knowledge so that people are learning with and from each other,” Robins said.

It’s been about three weeks since Makhoul became “aggressive” in her job hunt – so far she’s had one interview and another rejection from a company where her experience wasn’t a match. She’s cautiously optimistic and hopes she can find a place — and a manager — that matches her goals as much as her values, she said.

“It’s about having [a manager] who’s actually invested in you and helping you be as successful as possible,” Makhoul said. “That looks like someone who’s willing to take a little bit of time out at the end of the week, for example, to have a catch up with you and tell you what you’re doing well, and what you could work on.”

A Greying Workforce Puts Fashion’s Youth Obsession to the Test

Companies must go beyond stereotypes about Gen Z and Baby Boomers when hiring, and think strategically about how to get the most from workers of any age, experts say.

Fixing Retail’s Sales Floor to C-Suite Pipeline

Fashion retailers are promoting fewer store employees into corporate roles, missing out on key expertise and diversity as a result.

Is It Time for Retailers to Rethink the Part-Time Work Model?

Fashion companies rely heavily on part-time associates to respond to a volatile industry where demand is often seasonal and margins are thin — but many drop the ball when it comes to making the job rewarding.

Sheena Butler-Young is Senior Correspondent at The Business of Fashion. She is based in New York and covers workplace, talent and issues surrounding diversity and inclusion.

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