video lag in powerpoint presentation

How to stop Video Lag in PowerPoint

Fix choppy video playback in powerpoint, 1] update office, 2] disable hardware graphics acceleration, 3] update your graphics card driver, 4] convert your video into another format, 5] compress your video, 6] check for a problematic add-in, 7] delete files from the temp folder, 8] insert your video by using a windows media player.

How do I optimize a video for PowerPoint?

Which video formats work in powerpoint, nishantgola@twc.

How to Stop Video Lag in PowerPoint

Adding videos to your PowerPoint presentations can make them more engaging and impactful. However, you may experience choppy or laggy video playback that disrupts the flow of your presentation. In this article, we’ll explore the top causes of video lag in PowerPoint and actionable solutions to resolve them.

What Causes Video Lag in PowerPoint?

Outdated hardware and software.

If you are using an older version of PowerPoint or your computer’s hardware is outdated, it may struggle to play videos smoothly. Upgrading to the latest version of Office and ensuring your graphics drivers are updated can help.

Large, Uncompressed Video Files

Too many programs and tabs open, incompatible video codecs.

If PowerPoint cannot properly decode your video file’s compression algorithm, playback issues like lag can occur. Converting or re-encoding your video to a compatible format resolves this.

7 Solutions to Stop Video Lag in PowerPoint

1. update your office suite.

On the File tab in PowerPoint, select Account > Update Options > Update Now .

2. Compress Videos

3. close other programs.

Shut down any other software using substantial system resources, like web browsers, Adobe programs, etc.

4. Update Graphics Drivers

5. disable hardware acceleration.

Turning off graphics acceleration redirects video processing to your CPU for smoother playback.

In PowerPoint, go to File > Options > Advanced and uncheck Disable hardware graphics acceleration .

6. Convert File Formats

7. lower video playback resolution.

Reducing the video’s on-screen dimensions decreases resource demand.

In slideshow view, go to Slide Show > Set Up Slide Show > Browsed at a kiosk and select a lower resolution.

Achieve Smooth, Lag-Free Video Playback

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Are you having video or audio playback issues?

There are various reasons for video or audio playback issues in PowerPoint. This article offers some suggestions for compatibility and troubleshooting.

To avoid audio or video playback issues in PowerPoint, you can optimize media files you've inserted into your presentation for compatibility on other devices. For a list of supported file types, visit Video and audio file formats supported in PowerPoint .

Optimize media in your presentation for compatibility

When you're ready to share your presentation, do the following:

On the File tab of the Ribbon, select Info .

If the media in your presentation was inserted in a format that might have compatibility issues when played on another device, the Optimize Compatibility option will appear. If it doesn’t appear, you don’t have compatibility issues and are ready to share.

* Embedded subtitles and alternate audio tracks are removed in this optimization process.

When the Optimize Compatibility button appears, it provides a summary of resolutions of potential playback issues. It also provides a list of the number of occurrences of media in the presentation. The following are common scenarios that can cause playback issues:

If you have linked videos, Optimize for Compatibility reports that you need to embed them. Select View Links to proceed. The dialog box that opens allows you to embed the videos by selecting Break Link for each link you want to embed from a device and user with access to the linked video.

If you have videos that were inserted using an earlier version of PowerPoint, you'll need to upgrade your media file format so that these files will play. Upgrading automatically updates and embeds the files in the newest format. Once you have upgraded, you should run Optimize for Compatibility again.

To upgrade your media files from an earlier version, on the File tab, select Info , and then select Convert .

Having trouble inserting or playing media because of a codec problem?

If you are having trouble inserting or playing media, it could be that you don't have the proper codec installed. For example, someone could send you a PowerPoint presentation with media based on a codec that your PC doesn't have. The best solution is for the author of the presentation to run Optimize Compatibility before sending the file to anyone else.

When attempting to insert a video file, you might receive an error message like this if you don't have the right codec file installed:

Try one of the following to help resolve any lingering issues:

Determine which codec you need to run the media. Read What is a codec and why do I need it? to find out how Windows Media Player can help you do that. Or install a third-party tool that can examine a media file and determine which codec it needs . Then install the codec required to run the media. You can find many codecs on the fourcc.org website.

For a detailed discussion of codecs, see Windows Media Codecs .

Download a third-party media decoder and encoder filter, such as ffdshow or DivX , which will allow you to decode and encode a variety of formats.

If you created a presentation on a PC and decide to deliver it on an Apple Macintosh, use media with the .mp4 file format extension.

Having trouble synchronizing your music with your slide show?

If your slide show is longer than one song, you can add more songs. However, if you find that you are having trouble synchronizing the music with the slide show, you can use a third-party audio editing tool, such as Audacity® to string the songs together into one file so they play continuously throughout the slide show.

Still having trouble?

Contact us or ask the community for help with questions not answered here.

Tips for improving audio and video playback and compatibility in PowerPoint

Video and audio file formats supported in PowerPoint

PowerPoint videos not playing on secondary monitor

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Increase playback speed of video in PowerPoint

I'm using PowerPoint 2016. In my presentations I can include mp4 videos but I would also like to increase the speed of the playback (e.g. 16 times faster). How can this be done? I did not find any possibility to do this.

• microsoft-powerpoint

• remake teh video at 16 times the speed? –  joojaa Commented Aug 24, 2019 at 15:38
• @joojaa Remaking the video is not a possibility because it takes a long time to process it. –  machinery Commented Aug 24, 2019 at 17:02
• You do understand that you would have done it by now? –  joojaa Commented Aug 24, 2019 at 17:36

3 Answers 3

You can change the playback speed of a video in powerpoint, which i discovered after following this tip . Here are the steps required:

• Enable the 'Developer' Tab in the ribbon, found under Powerpoint options > Customize Ribbon > Main Tabs.
• In the Developer Tab in the ribbon, in the 'Controls' section, access the 'more controls' option.
• In the More Controls popup, scroll to the bottom of the list and select 'Windows Media Player'
• Click anywhere on your slide to create a new windows media player instance. Note: this may raise a security warning as you are activating an ActiveX control. You must enable to continue.
• Right click on the windows media player and select 'Properties' or 'Property Sheet'
• Click the three dots icon next to 'Custom' to launch a dialog, where you can initiate file selection or manually enter a url (alternatively, you can enter the file path or URL directly into the URL property). Note: your file or url must be a windows media playable file .
• At the 'Custom' property, click to open windows media player options window.
• Click the 'advanced' tab, and alter the figure in the 'Rate' field.

The normal / default playback rate is 1.0000. Change this figure to .5000 to play the video at half speed (i.e. slower), or change it to 2.0000 for double-speed playback (i.e. faster).

I found another way after trawling ALL day for answers. However, I'm using PwrPt 2013, so maybe it will work for you and maybe it won't.

• Open Windows Movie Maker.
• Add your video file to it.
• Under the Edit tab, set your preferred speed from dropdown menu.
• Under Home tab>> Save Movie dropdown menu>> For Computer/High Definition (whichever you prefer. Without doing this, your file won't be compatible with PwrPt)>> choose folder location and file name>> save.

The video will be converted into a suitable file format while saving the preferred speed and you can insert it into Powerpoint.

Apparently, this also works for VLC player, but haven't used it myself.

"More Controls" has no popup and no items such as 'Windows Media Player'.

So perhaps the above post by christianhanvey is for an older version and not for Office 365 Powerpoint ?

I determined a solution

by uploading the separate videos to the free website: https://online-video-cutter.com/change-video-speed (note: This website does not put their Water Mark on your videos)

and I then slowed down and sped up the videos and saved them

Next I uploaded the adjusted videos to my Powerpoint

• @christianhanvey's answer works for me (using the latest Office 365 as of Oct 2023), but I wanted to have the file embedded in the Powerpoint file, so I used your solution instead. –  Mathieu Dhondt Commented Oct 19, 2023 at 7:03

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10 Effective Methods to Fix Lag in PowerPoint

PowerPoint is an essential tool for creating professional presentations, but it can sometimes become slow or unresponsive, causing frustration and delays. If you’re dealing with a lagging PowerPoint , you’re not alone. In this guide, we’ll cover the most common causes of PowerPoint lag and provide practical solutions to fix the issue quickly.

Why Is My PowerPoint Lagging?

PowerPoint can lag due to various reasons. Here are the most common causes:

• Large File Size : PowerPoint files with many images, videos, and animations can become bulky and slow.
• Outdated Software : Running an old version of PowerPoint or Windows/MacOS can lead to performance issues.
• Hardware Limitations : Insufficient RAM or an outdated graphics card may struggle to handle complex presentations.
• Background Processes : Other programs running in the background can consume resources, causing PowerPoint to slow down.
• Corrupted Files : A damaged PowerPoint file can cause lagging and unexpected crashes.

Quick Fix: How to Fix a Lagging PowerPoint

To fix lag in PowerPoint, start by reducing the file size, updating the software, and ensuring your computer has sufficient hardware resources. Disabling unnecessary add-ins and background processes can also improve performance. Below, we’ll walk you through these steps in detail.

How to Fix Lag in PowerPoint: Detailed Steps

1. reduce file size.

Large PowerPoint files are one of the leading causes of lagging. Here’s how to reduce the file size:

Compress Images

Images often take up a significant portion of the file size. Compressing them can make a big difference.

• Select an Image : Click on any image in your presentation.
• Picture Tools Format : Go to the “Picture Tools Format” tab.
• Compress Pictures : Click on “Compress Pictures.”
• Choose Resolution : Select “Web/Screen” or “Email (96 ppi)” to reduce the resolution.
• Apply : Click “OK” to apply the changes.

Optimize Media Files

If your presentation includes videos, optimizing them can reduce lag.

• File : Go to the “File” tab.
• Info : Select “Info” from the menu.
• Media Size and Performance : Click on “Compress Media” and choose a lower quality option.

2. Update PowerPoint and System Software

Running outdated software can cause compatibility issues and slow performance. Ensure that both PowerPoint and your operating system are up to date.

Update PowerPoint

• Account : Select “Account” from the menu.
• Update Options : Click “Update Options” and then “Update Now.”

Update Windows/MacOS

• Windows Update : Search for “Windows Update” in the Start menu and click “Check for updates.”
• MacOS Update : Go to “System Preferences” and select “Software Update.”

3. Upgrade Hardware

If your computer doesn’t meet the recommended specifications for running PowerPoint, upgrading your hardware can significantly improve performance.

Increase RAM

Adding more RAM can help your computer handle larger files and multiple applications more efficiently.

Upgrade Graphics Card

If you frequently work with high-resolution images or videos, consider upgrading to a more powerful graphics card.

4. Disable Unnecessary Add-Ins

Add-ins can add functionality to PowerPoint, but they can also slow it down if they’re not optimized.

Manage Add-Ins

• Options : Select “Options” from the menu.
• Add-Ins : Choose “Add-Ins” from the left pane.
• Manage : In the “Manage” box, select “COM Add-ins” and click “Go.”
• Disable : Uncheck the add-ins you don’t need and click “OK.”

5. Close Background Processes

Background processes can consume system resources and cause PowerPoint to lag.

Windows Task Manager

• Task Manager : Press Ctrl + Shift + Esc to open Task Manager.
• Processes : Go to the “Processes” tab.
• End Task : Right-click on any unnecessary processes and select “End task.”

MacOS Activity Monitor

• Activity Monitor : Open “Activity Monitor” from the Applications > Utilities folder.
• Processes : Click the “CPU” tab to see running processes.
• Quit Process : Select any unnecessary processes and click “Quit Process.”

6. Repair Corrupted PowerPoint Files

If your PowerPoint file is corrupted, it may cause the program to lag or crash. Repairing the file can help restore its performance.

Use the Repair Tool

• File Explorer : Locate the corrupted PowerPoint file in File Explorer.
• Open and Repair : Right-click on the file and select “Open with PowerPoint.” If prompted, choose “Repair.”

Create a New File

If the repair tool doesn’t work, create a new presentation and copy your slides into it. This can sometimes resolve issues with corrupted files.

7. Optimize Animations and Transitions

Excessive animations and transitions can slow down your presentation, especially on older hardware.

Simplify Animations

• Select Slide : Go to the slide with the animation.
• Animations Tab : Click on the “Animations” tab.
• Remove or Simplify : Reduce the number of animations or switch to simpler ones.

Adjust Transitions

• Transitions Tab : Go to the “Transitions” tab.
• Simpler Transitions : Choose simpler transitions like “Fade” instead of more complex ones like “Morph.”

8. Use PowerPoint in Safe Mode

Running PowerPoint in Safe Mode can help identify and troubleshoot issues caused by add-ins or settings.

Start PowerPoint in Safe Mode

• Windows : Press Ctrl while clicking the PowerPoint icon.
• MacOS : Hold down Shift while opening PowerPoint.

If PowerPoint runs smoothly in Safe Mode, the issue is likely caused by an add-in or setting that needs adjustment.

9. Clean Up System and Hard Drive

A cluttered system or full hard drive can slow down PowerPoint’s performance. Cleaning up your system can help.

Disk Cleanup (Windows)

• Disk Cleanup Tool : Search for “Disk Cleanup” in the Start menu.
• Select Drive : Choose the drive where PowerPoint is installed (usually C:).
• Clean Up : Select the types of files to delete and click “OK.”

Clean Up Mac (MacOS)

• Storage Management : Go to “About This Mac” > “Storage” > “Manage.”
• Optimize Storage : Follow the recommendations to optimize your storage.

10. Reinstall PowerPoint

If none of the above methods work, reinstalling PowerPoint can help resolve persistent issues.

Uninstall PowerPoint

• Windows : Go to “Control Panel” > “Programs and Features” > “Uninstall a program.”
• MacOS : Drag the PowerPoint app to the Trash and empty it.

Reinstall PowerPoint

• Microsoft Office Website : Go to the official Microsoft Office website.
• Sign In : Log in with your Microsoft account.
• Download and Install : Follow the prompts to download and install PowerPoint.

Preventing PowerPoint from Lagging in the Future

Once you’ve fixed the lagging issue, here are some tips to prevent it from happening again:

Keep PowerPoint and Your System Updated

Regularly update PowerPoint and your operating system to ensure you have the latest features and performance improvements.

Regularly Clean Up Your System

Periodically run disk cleanup tools and remove unnecessary files to keep your system running smoothly.

Optimize Future Presentations

When creating new presentations, keep file sizes small by compressing images and videos, and use simple animations and transitions.

Monitor System Resources

Keep an eye on your computer’s resource usage. If you notice any performance issues, check for background processes that may be consuming too much CPU or memory.

Use External Media Wisely

If your presentation requires videos or large files, consider linking to them rather than embedding them. This can significantly reduce the size of your PowerPoint file.

Troubleshooting Common Issues Related to PowerPoint Lagging

If you continue to experience issues with PowerPoint lagging, here are some additional troubleshooting steps:

Check for Add-In Conflicts

Sometimes, add-ins can conflict with PowerPoint, causing it to slow down. Disable add-ins one by one to identify the culprit.

Test on a Different Device

If possible, try running your presentation on a different computer. If it runs smoothly, the issue may be related to your hardware or system configuration.

Contact Microsoft Support

If you’ve tried everything and are still experiencing issues, it may be time to reach out to Microsoft Support for further assistance.

Final Thoughts

PowerPoint lagging can be a major inconvenience, but with the right steps, it’s usually easy to fix. By reducing file size, updating software, optimizing hardware, and managing resources effectively, you can ensure smooth and efficient presentations. Follow the steps outlined in this guide to troubleshoot and fix any lagging issues in PowerPoint.

Frequently Asked Questions

How can i reduce the file size of my powerpoint presentation.

You can reduce the file size by compressing images, optimizing media files, and minimizing the use of high-resolution images and videos. Use the “Compress Pictures” option and the “Compress Media” option under the “File” tab.

What should I do if updating PowerPoint doesn’t fix the lag?

If updating PowerPoint doesn’t resolve the issue, try disabling unnecessary add-ins, closing background processes, upgrading your hardware, or running PowerPoint in Safe Mode to identify the cause of the lag.

How can I prevent PowerPoint from lagging in the future?

To prevent future lag, keep PowerPoint and your operating system updated, regularly clean up your system, optimize future presentations by reducing file sizes, and monitor your system resources to ensure they are not overburdened.

What hardware upgrades can improve PowerPoint performance?

Upgrading your RAM and graphics card can significantly improve PowerPoint performance, especially when working with large files, high-resolution images, and videos. Ensure your computer meets the recommended specifications for PowerPoint.

What should I do if my PowerPoint file is corrupted?

If your PowerPoint file is corrupted, try using the “Open and Repair” option in File Explorer. If that doesn’t work, create a new presentation and copy your slides into it to resolve the issue.

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Tips for improving audio and video playback and compatibility in PowerPoint

If you experience slow playback, a lag between audio and video, audio stuttering, and frames being lost, there are a few tips that may be able to help you to improve the audio and video playback and compatibility of any media you include in your presentation.

Tip:     Certain older video file formats may not compress or export properly in Office on a Windows RT PC . We recommend using newer media formats like H.264 and Advanced Audio Coding (AAC). Want to know what version of Office you are using?

Improve performance when using video and special effects

Compress the media files in your presentation to help decrease the size of your presentation.

Limit the use of special effects like shadows, reflections, glow effects, soft edges, bevels, and 3-D rotation, in your video.

Improve compatibility and playback with hardware

Install more memory or insert a more powerful graphics card on your computer.

If you are using Vista or Windows 7.0, look at the Windows Experience Index in Windows to see what areas you can improve.

The Windows Experience Index measures the capability of your computer's hardware and software configuration, providing a measurement in the form of a 'base score'. A higher base score generally means that your computer will perform better and faster than a computer with a lower base score. See Windows Help and Support for more information.

Make sure your video card drivers are up to date. You'll need to contact the manufacturer of your video card or go online to their web site and verify this.

Turn hardware acceleration on. To do this in PowerPoint, go to File > Options > Advanced , and then under Display , make sure the Disable hardware graphics acceleration checkbox is clear.

Check that there's enough free disk space on the device that you'll deliver your presentation on.

Change the color depth setting to 16-bit. Color depth is the number of color values that are assigned to a single pixel in an image. Color depth can range from 1 bit (black and white) to 32 bits (over 16.7 million colors).

Close all other programs.

Considerations for linking to or embedding media files

It's a good idea to embed media files rather than link to them. Embedding media files will guarantee their playback, however it will increase the file size of the presentation. But you can compress the media files in your presentation .

If you must link to videos, make sure that you have a working network connection at the site where you plan to deliver your presentation. Also, be sure to test the connection before presenting. This will help you to identify problems before you start the presentation. The benefit of linking to the media is that the presentation file size will be smaller. However, be sure to copy the linked media files into the same directory as the presentation so that they will play.

Improve compatibility of media with earlier versions of PowerPoint

If your presentation contains a video or sound file from an earlier version of PowerPoint, you can upgrade your file format to take advantage of improved multimedia playback capabilities. Upgrading will automatically update and embed media items. To upgrade a file format in PowerPoint, on the File tab, select Info , and then Convert Document .

Double-clicking a legacy video will display a dialog box that will allow you to upgrade your video files.

Clean out your TEMP folder

If you have a lot of files in your TEMP folder, it can slow PowerPoint (and other programs) down dramatically. So you'll want to periodically check and delete excess files in your TEMP folder.

To find your TEMP folder, do the following:

Close PowerPoint and all other programs you are using.

Select Start .

Select Run .

In the Open box, type %temp% .

Select OK .

Select the excess .tmp files, and then press DELETE.

You can usually delete any files that you find in your TEMP folder. If you get an "access error" message, it's most likely because you're attempting to delete a file that is in use.

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• Presentation

Why my powerpoint is lagging?

• January 24, 2023

We all have used PowerPoint for once in our entire life as an example I passed so many PowerPoint presentations in high school in the school and most of Denver cause you know PowerPoint is one of the most valuable tools that people enjoyed these days what are some problems I’ll powerpoint. How do you ever faced logging off PowerPoint is a very awful thing that happens to everyone in their presentations cause it can make lots of issues for you or somehow we can destroy your whole presentation so we are trying to do something that avoids lagging PowerPoint who sings happens to set a time says we have a video on our PowerPoint so we are using all the tools in the same time. In this blog post return to the menu on how to avoid logging PowerPoint or if it happens how to fix that so if you are interested in learning it stay with us.

Table of Contents

Tips to Reduce Lag When Presenting in PowerPoint

1- close unnecessary programs.

You should know that when you’re using PowerPoint you’re going to need more  memory and if your computer or laptop is full lagging can happen so many times so you know therefore fixing that we can close the programs that are not related to our presentation. Hence, the only thing that you should do here is to check what you need on that time for your presentation and then close all of those that you don’t need you can also go to task manager and kill some background programs that consume a lot of memory.

2- Make sure the graphics acceleration is enabled in PowerPoint

Features one of those features that you need a loss when you’re using covert but oh so you might accidentally disable this useful feature for fixing that TV can go to  PowerPoint>   file>   options>   advance>  keep  disable heart bar graphics   acceleration  unchecked.

3- Reduce the number of animations per slide

One of the most important things that so many people don’t care about is that when we are using lots of animations it will use more computing power than the others so it may increase the chance of laying in the middle of the presentation here I recommend you to use only necessary animations for your presentation otherwise it is much better to remove if you want higher performance so as a conclusion don’t wanna think to hear that you need to do is a dial to use necessary animations for your presentation and remove those that you don’t need.

4- Solid color is preferable to a gradient

Using solid color is one of those things that we do to make things easier for our computer so for helping the computer to have a much better performance of presentation you can do this too.

5- If possible, start investing in SSD

So to hear do you know what are you doing some things to Health computers for having their performance using an SSD is one of those things that he’s great to do if you can I know dad’s two days SSDs are high cost and so many people can’t sponsor but you should know that SSD is always faster than HDD in many tests so if you need something to hold your computer not just in your PowerPoint presentations in all cases of using a computer if you can try assistance finding an SSD your complex PowerPoint slide can load faster and avoid any legs as many as it can.

I as a person who has tried SSDs for her computer can assure you that you are not going to be regretted by using it. If you are a hardcore presenter installing a state can be a good investment for you so at least try it once.

How to fix Video Lag?

Disable hardware acceleration.

Step 1. click on the file menu in PowerPoint.

Step 2. select options at the left facet.

Step 3. within the PowerPoint options window, visit the advanced tab.

Step 4. at the right facet, scroll down to show and take a look at the box next to Disable Slide show hardware graphics acceleration under it.

Step 5. Click on ok.

 strive to gamble the video inside the slideshow and check if the difficulty is resolved.

Optimize Media

Step 1: Open the PowerPoint presentation with the video lag trouble .

Stepv2. go to the document Menu.

Step 3. pick out the information tab at the left aspect.

Step 4. click on the option Compress Media . inside the dropdown, pick full HD (1080p) . if you are using older versions of office 2010 – workplace 2016 choose Presentation excellent.

Step 5. this may compress the media file which you have inserted in your PowerPoint presentation into a better layout. once the system completes it’s going to show a message indicating Compression is complete. you have saved X.X MB”.

Now you could take a look at if the video lag issue is constant. If the issue persists, go to the following restore.

Conclusion 

I know that they can be all the options does Ken reduce lag while maintaining performance do you can search and find them if something is missing in our blog post you can tell us and we will be very poor thankful about that also I should have that in a gnu future we will share more tips and tricks so please be a stay connected with Temis marketing.

Those people who have read my previous blogs know that I recommend to people who are searching for writing and making a good PowerPoint for their finding job presentation or any other important presentation to cooperate with the agencies we have used for a similar experience so I commend you to ask us if you have any problem with your PowerPoint presentation and my colleagues in Temis marketing are here to help you the best way that they can so call us.

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How to solve Video Lag problem in Microsoft Teams

Microsoft Teams was introduced in 2017, however, it gained more popularity post the Covod-19 pandemic in 2020 when work from home was on rise due to the lockdown. The Teams app is a perfect way to collaborate with teams and arrange meetings online through a video conference. The app is popular for its video conferencing capabilities and offers some other useful features that makes your entire meeting session smooth and productive.

However, just like any other app, the Teams app is also prone to some issues, like the video may lag or slow down while you are in the midst of a video call with your team. While a slow internet connection may be a possible reason behind the Microsoft Teams video lag issue sometimes, there could be other reasons also, for instance, limited system resources, a glitch with the app, a pending update and so on.

In this post, we have listed some possible solutions that may help you fix the video lag issue in Microsoft Teams on your Windows 11 PC. Let’s see how:

Table of Contents

Method 1: Check your Internet Connection

Before you proceed make sure that your internet connection is up and running, because that’s one of the reasons why you may face issues with the Teams video performance. While you can run a speed test to check if it’s running at a good speed, you can also check if the Microsoft Team app works on others devices like on a smartphone or a tablet with the same internet connection. If it’s working, then there’s an issue with the Teams desktop app and hence, it should be fixed accordingly, however, if the issue persists, then there’s a problem with your internet connectivity.

You may also pause or stop any video streaming or avoid downloading tasks during the meet to check if it helps fix the issue. Moreover, make sure that your system meets the minimum requirements run Microsoft Team. If these do not help, you can proceed with the below methods.

Method 2: Monitor Call and Meeting Using Call Health

The Microsoft Teams app comes with a built-in tool – Call Health View that helps monitors the health of your calls and meetings. This helps you to detect any video lag issues in real-time by allowing you to keep a check on the data, sound, and screen sharing activities. Here’s how to access the Call health tool from the Teams app:

Step 1: Launch the Teams app, click on the meeting invitation in the dashboard and click on Join on the right side.

Step 2: It will take you to the video call screen.

In the middle of the screen, click on Join now .

Step 3: Now, that you have joined the video call, click on the three dots ( More actions ) and select Call health .

Step 4: It will open a new pane on the right side where you can see the call statistics with the details related to different features, like the network, screen sharing, audio, video, etc.

*Note – The call health view feature is available only on Microsoft Teams Work/School versions only.

Looking at the call data, you can understand why you come across the video lag issue.

Method 3: Check for Microsoft Teams Update

Sometimes certain issues related to Microsoft Teams could be due to the fact that you missed updating the app. The pending updates can sometimes cause the video lag issue in the Teams app. Here’s how to check for updates with the app:

Step 1: Open the Teams app and navigate to the upper right side of the window.

Click on the three parallel dots ( Settings and more ) and select Check for updates from the menu.

The Teams app will now start looking for any new updates and if available, it will install them automatically.

Once the updates are installed, restart the app and the video lag problem should be resolved.

Method 4: Install Pending Windows 11 Updates

Sometimes, the video in your Teams app may lag due to pending installation of Windows updates. For the system and all its apps and services to function properly, you must check for any pending Windows updates at regular intervals and install if any available. Let’s see how:

Step 1: To open the Settings app, press the Win + I shortcut keys simultaneously.

Step 2: In the Settings app, go to the left side of the pane and click on Windows Update .

Step 3: Now, move the cursor to the right side and click on the Check for updates button in blue.

Windows 11 will now start looking up for any pending updates and if available, it will list them all below.

Step 4: You will now see the Download & Install button.

Click on it to install the updates.

Step 5: Next, you will be prompted to restart your PC.

You can choose to Restart now or some other time. You can reschedule the restart.

As you restart you PC, it will finish installing the updates and you can then check if you still encounter the Teams video lagging issue.

Method 5: Update Your Intel Graphic Drivers

The video lagging issue in your Teams app could also be possibly due to outdated Intel graphic drivers. Follow the below instructions to update the graphics driver and check if it helps fix the video issue:

Step 1: Press the shortcut keys – Win + R at the same time, on your keyboard.

This will open the Run command search bar.

Step 2: Type devmgmt.msc in the Run command search field and press the Enter key and it will open the Device Management window.

Step 3: In the Device Manager window, go to the Display adapters section and click on the down arrow next to it to expand it.

Here, right-click on Intel Graphics driver and select Update driver .

Step 4: Now, another window – Update Drivers will open.

Click on the option that says “ Search automatically for drivers “.

Now, Windows will start searching for latest drivers and if available, it will install the update automatically.

Once done, restart your PC and now check if the video on your Teams app still lags.

Method 6: Run Microsoft Teams Network Assessment Tool

Chances are, that the video lag issue in your Microsoft Teams app has something to do with the internet connectivity of the user’s location and the Microsoft relay, which cannot be detected superficially. Hence, in such cases, you can try running the Microsoft Teams Network Assessment Tool offered by Microsoft, that helps identify any network related problems with the Teams app of your organization. Here’s how to run the tool:

Step 1: Click on the below link to download the Microsoft Teams Network Assessment Tool  from its the official page:

Visit Microsoft Teams Network Assessment Tool Page

Step 2: The set up file will start downloading automatically.

You can click on the Download button in red to start the download.

Step 3: Once the .exe file is downloaded, click on it to open the installer.

Now, follow the on-screen instructions to finish installing the tool.

Step 4: Now that you have successfully installed the tool, press the Win + R hotkeys to launch Run command .

*Note – Once you have downloaded the Microsoft Teams Network Assessment Tool , it will not appear in the apps list as you usually see in the GUI for other apps. Instead, it has to be opened using the Windows Explorer path in the Run command .

Step 5: In the search bar, type the below path and press OK to open the path in the File Explorer :

Step 6: The path will now open in the in the File Explorer window.

Here, look for NetworkAssessmentTool.exe file.

Double-click on it and it will open the Command Prompt .

The tool will now run some tests to check the performance of the internet connectivity and if it’s communicating with the relay servers properly through the UDP and the port of the app.

Method 7: Reinstall Microsoft Teams

The Microsoft Teams video lag issue can also arise due to corrupted files and similar other issues. In such cases, you can uninstall and install the Teams app again and see it helps resolve the issue. Let’s see how:

Step 1: Go to Start (Windows icon on Taskbar ) and right-click on it to open the context menu.

Select Settings from the menu.

Step 2: In the Settings app that opens, click on the Apps option on the left side of the pane.

Step 3: You will be now redirected to the Apps settings window.

Navigate to the right side and click on Apps & features .

Step 4: Next, in the Apps & features window, go to the right side, scroll down and under the App list , look for the Microsoft Teams app.

Click on the three vertical dots next to it and click on Uninstall .

Step 5: In the small pop up window, confirm to proceed with the uninstallation.

Once the app is uninstalled, close the Settings app and reboot your PC.

Now, open the Teams app and check if the video is playing fine.

Method 8: Don’t Use Background Picture During Video Calls

The Microsoft Teams app allows you to use custom background pictures to cover up your room’s condition and give it a fresh look while you are on a video call. You can either choose to blur the background or choose from a selection of wallpapers to choose from and then customize the background as per your wish. This makes your system to use the resources to adjust the look for your live calls and make it look more natural, and this, can sometimes cause a glitch and slow down your videos during the call.

Therefore, when you don’t need t use the backgrounds, make sure to turn them off during your video conference and this will automatically save the system resources, thus, allowing you to make video calls without any lags.

Method 9: Lower Display Resolution

Those using an external PC monitor with a higher resolution, for instance, the ones with 4K capabilities can change to full HD resolution. This will help reduce the bandwidth usage by the Teams app. You can also attach the external monitor to your laptop’s video port, directly. Here’s how to lower the display resolution to possibly fix the video lag issue in Microsoft Teams:

Step 1: Hold the Win + I keys together on your keyboard and release to open the Settings app.

Step 2: As the Settings window opens, click on the System option on the left.

Step 3: Next, move the cursor to the right side of the one and click on Display .

Step 4: Now, you will be directed to the Display settings page.

Here, on the right side, scroll down and go to the Scale & layout section.

Now, under the Display resolution field, click on the drop-down to expand the list.

Select a lower resolution from the list.

Once done, close the Settings window and restart your Windows 11 PC.

Now, launch the Teams app and check if the video lag issue still persists.

Method 10: Close Background Apps

Too many apps open in the background is one of the major reasons why you may face issues with many apps and features on your system and the video lag issue with Teams is another common issue. Apps like the Chrome browser or Skype are known to consume highest system resources like the RAM, thus, slowing down other apps due to less available RAM. In such a case, you can close the background apps and see if it helps fix the issue:

Step 1: Navigate to the Windows icon (four blue squares) on your Taskbar , also called the Start button, right-click on it and select Task Manager from the context menu.

Step 2: In the Task Manager window, stay in the Processes tab.

Now, scroll down to the Background processes section and look for the app/s you want to close.

Right-click on the app and select End task .

Repeat this step for the all the background apps that you notice are using the maximum system resources and you want to shut down.

Once you are done close the desired background apps, exit the Task Manager window and open Microsoft Teams. You can now join a video conference and there should be no video lags anymore.

Moreover, to run good quality video calls, you must have a high-speed internet connectivity and the Teams app requires high-speed connection. So, if you are running too many similar instances alongside like downloading media files or big sized files, streaming a video or music at the same time, you must consider pausing the download or the streaming process temporarily. This can help you continue with the video call on Teams for the moment, without any hassles.

However, sometimes some Windows features may interrupt the video calling performance, for instance, the microphone and hence, you can try disabling the microphone if it’s not in use for the moment and this may help fix the issue momentarily. Alternatively, you can also try disabling the video if not urgent and keep any video lagging issues at bay.

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1 thought on “How to solve Video Lag problem in Microsoft Teams”

FYI there are other Graphic adapter manufacturers like Nvidia and AMD. This is very poor tip for them. Intel divers do not install if no Intel GPU is found, but it’s a waste of time if you have Nvidia or AMD GPU. Gaming laptops may have multiple GPUs https://www.nvidia.com/en-us/geforce/technologies/optimus/technology/

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