how can action research help teachers in solving problems

How Action Research Can Improve Your Teaching

Do you ever find yourself looking at a classroom problem with not a clue in the world about how to fix it? No doubt, teaching art is difficult. Sometimes the issues we face don’t have easy solutions.

One method that is worth looking into is action research. In action research, a teacher takes the time to analyze a problem and then cycles through specific steps to solve it. If you’re struggling with a problem in your classroom, this might be the perfect strategy to try!

What is action research?

Simply put, action research describes a research methodology used to diagnose and address problems. In a school setting, the teacher plays the role of the researcher, and the students represent the study participants. Action research is a meaningful way for a teacher to find out why students perform the way they do.

The term, “action research,” was coined in 1933 by Kurt Lewin to describe a scenario in which a researcher and participants collaborate to solve a specific problem. Donald Schön  developed this idea further with the term, “reflective practitioner,” to describe a researcher who thinks systematically about their practice.

Educators have taken both of these ideas into the classroom to better serve their students.

Here is a look at the basic structure of an action research cycle. You might notice it looks a lot like the Design Thinking Process.

• The teacher recognizes and wonders about a problem in the classroom.
• The teacher thinks about possible reasons students are having trouble.
• The teacher collects and analyzes data.
• The teacher comes up with solutions to try.
• The teacher analyzes the solution.

In this model, if the first solution is not effective, the cycle starts over again. The teacher recognizes what remains of the problem and repeats the steps to collect more evidence and brainstorm new and different solutions.

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Because the process is cyclical, the teacher can loop through the steps as many times as needed to find a solution. Perhaps the best part of action research is that teachers can see which solutions have made a real impact on their students. If you’re looking for an even more in-depth take on the topic, The Art of Classroom Inquiry: A Handbook for Teacher-Researchers  by Hubbard and Powers is a great place to start.

Action research can be as informal or formal as you need it to be. Data is collected through observation, questioning, and discussion with students. Student artwork, photographs of your classroom at work, video interviews, and surveys are all valid forms of data. Students can be involved throughout the whole process, helping to solve the problem within the classroom. With a formal study for a university, there will be requests for permission to use student data through the Institutional Research Board (IRB) process.

How can action research be implemented in your classroom?

I discovered action research while working on my higher degree. Using action research allowed me to find real solutions for real issues in my classroom and gave me my topic of study for my dissertation at the same time!

The problem I chose to address was how to engage students in an analog photography course in the digital age.

I broke my classes into two groups. I taught the district curriculum to one group and an altered curriculum to another. In the altered version, I included big ideas and themes that were important to students such as family, identity, and community.

To gather data, I observed, compared the quality of the photos, and conducted student interviews. I found students were much more engaged when I switched the projects from a technical study (i.e., demonstrating depth of field) to a more personal focus (breaking the teenage stereotype.)

What are the benefits of action research?

Using action research in my classroom allowed me to involve students in the curriculum process. They were actively more engaged within the classroom and felt ownership of their learning.

I was able to show them that teachers can be lifelong learners, and that inquiry is a powerful way to enact change within the classroom. The students cheered me on as I was writing and defended the results of my study. Plus, I was able to connect with them on a personal level, as we were all students. Furthermore, my teaching practice became more confident, and my understanding of art education theory deepened.

Conducting action research also allowed me to become a leader in my community. I was able to present a way to be a reflective practitioner within my classroom and model it for other teachers. I shared my new knowledge with the other art teachers in my district and invited them to try their own informal studies within their classrooms. We were able to shift our focus from one of compliance to one of inquiry and discovery, thus creating a more engaging learning environment for our students.

Action research provides a way to use your new knowledge immediately in your classroom. It allows you to think critically about why and how you run your art classroom. What could be better?

What kinds of issues are you facing in the classroom right now?

What kind of research study might you be interested in conducting?

Magazine articles and podcasts are opinions of professional education contributors and do not necessarily represent the position of the Art of Education University (AOEU) or its academic offerings. Contributors use terms in the way they are most often talked about in the scope of their educational experiences.

Alexandra Overby

Alexandra Overby, a high school art educator, is one of AOEU’s Adjunct Instructors. She immerses herself in topics of photography practice, visual ethnography, technology in the art room, and secondary curriculum.

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Action research in the classroom: A teacher's guide

November 26, 2021

Discover best practices for action research in the classroom, guiding teachers on implementing and facilitating impactful studies in schools.

Main, P (2021, November 26). Action research in the classroom: A teacher's guide. Retrieved from https://www.structural-learning.com/post/action-research-in-the-classroom-a-teachers-guide

What is action research?

Action research is a participatory process designed to empower educators to examine and improve their own practice. It is characterized by a cycle of planning , action, observation, and reflection, with the goal of achieving a deeper understanding of practice within educational contexts. This process encourages a wide range of approaches and can be adapted to various social contexts.

At its core, action research involves critical reflection on one's actions as a basis for improvement. Senior leaders and teachers are guided to reflect on their educational strategies , classroom management, and student engagement techniques. It's a collaborative effort that often involves not just the teachers but also the students and other stakeholders, fostering an inclusive process that values the input of all participants.

The action research process is iterative, with each cycle aiming to bring about a clearer understanding and improvement in practice. It typically begins with the identification of real-world problems within the school environment, followed by a circle of planning where strategies are developed to address these issues. The implementation of these strategies is then observed and documented, often through journals or participant observation, allowing for reflection and analysis.

The insights gained from action research contribute to Organization Development, enhancing the quality of teaching and learning. This approach is strongly aligned with the principles of Quality Assurance in Education, ensuring that the actions taken are effective and responsive to the needs of the school community.

Educators can share their findings in community forums or through publications in journals, contributing to the wider theory about practice . Tertiary education sector often draws on such studies to inform teacher training and curriculum development.

In summary, the significant parts of action research include:

• A continuous cycle of planning, action, observation, and reflection.
• A focus on reflective practice to achieve a deeper understanding of educational methodologies.
• A commitment to inclusive and participatory processes that engage the entire school community.

Creating an action research project

The action research process usually begins with a situation or issue that a teacher wants to change as part of school improvement initiatives .

Teachers get support in changing the ' interesting issue ' into a 'researchable question' and then taking to experiment. The teacher will draw on the outcomes of other researchers to help build actions and reveal the consequences .

Participatory action research is a strategy to the enquiry which has been utilised since the 1940s. Participatory action involves researchers and other participants taking informed action to gain knowledge of a problematic situation and change it to bring a positive effect. As an action researcher , a teacher carries out research . Enquiring into their practice would lead a teacher to question the norms and assumptions that are mostly overlooked in normal school life . Making a routine of inquiry can provide a commitment to learning and professional development . A teacher-researcher holds the responsibility for being the source and agent of change.

Examples of action research projects in education include a teacher working with students to improve their reading comprehension skills , a group of teachers collaborating to develop and implement a new curriculum, or a school administrator conducting a study on the effectiveness of a school-wide behavior management program.

In each of these cases, the research is aimed at improving the educational experience for students and addressing a specific issue or problem within the school community . Action research can be a powerful tool for educators to improve their practice and make a positive impact on their students' learning.

Potential research questions could include:

• How can dual-coding be used to improve my students memory ?
• Does mind-mapping lead to creativity?
• How does Oracy improve my classes writing?
• How can we advance critical thinking in year 10?
• How can graphic organisers be used for exam preparation?

Regardless of the types of action research your staff engage in, a solid cycle of inquiry is an essential aspect of the action research spiral. Building in the process of reflection will ensure that key points of learning can be extracted from the action research study.

What is an action research cycle?

Action research in education is a cycle of reflection and action inquiry , which follows these steps:

1. Identifying the problem

It is the first stage of action research that starts when a teacher identifies a problem or question that they want to address. To make an a ction research approach successful, the teacher needs to ensure that the questions are the ones 'they' wish to solve. Their questions might involve social sciences, instructional strategies, everyday life and social management issues, guide for students analytical research methods for improving specific student performance or curriculum implementation etc. Teachers may seek help from a wide variety of existing literature , to find strategies and solutions that others have executed to solve any particular problem. It is also suggested to build a visual map or a table of problems, target performances, potential solutions and supporting references in the middle.

2. Developing an Action Plan

After identifying the problem, after r eviewing the relevant literature and describing the vision of how to solve the problem; the next step would be action planning which means to develop a plan of action . Action planning involves studying the literature and brainstorming can be used by the action research planner to create new techniques and strategies that can generate better results of both action learning and action research. One may go back to the visual map or table of contents and reorder or colour-code the potential outcomes. The items in the list can be ranked in order of significance and the amount of time needed for these strategies.

An action plan has the details of how to implement each idea and the factors that may keep them from their vision of success . Identify those factors that cannot be changed –these are the constants in an equation. The focus of action research at the planning stage must remain focused on the variables –the factors that can be changed using actions. An action plan must be how to implement a solution and how one's instruction, management style, and behaviour will affect each of the variables.

3. Data Collection

Before starting to implement a plan of action , the researcher must have a complete understanding of action research and must have knowledge of the type of data that may help in the success of the plan and must assess how to collect that data. For instance, if the goal is to improve class attendance, attendance records must be collected as useful data for the participatory action. If the goal is to improve time management, the data may include students and classroom observations . There are many options to choose from to collect data from. Selecting the most suitable methodology for data collection will provide more meaningful , accurate and valid data. Some sources of data are interviews and observation. Also, one may administer surveys , distribute questionnaires and watch videotapes of the classroom to collect data.

4. Data Analysis and Conclusions

At this action stage, an action researcher analyses the collected data and concludes. It is suggested to assess the data during the predefined process of data collection as it will help refine the action research agenda. If the collected data seems insufficient , the data collection plan must be revised. Data analysis also helps to reflect on what exactly happened. Did the action researcher perform the actions as planned? Were the study outcomes as expected? Which assumptions of the action researcher proved to be incorrect?

Adding details such as tables, opinions, and recommendations can help in identifying trends (correlations and relationships). One must share the findings while analysing data and drawing conclusions . Engaging in conversations for teacher growth is essential; hence, the action researcher would share the findings with other teachers through discussion of action research, who can yield useful feedback. One may also share the findings with students, as they can also provide additional insight . For example, if teachers and students agree with the conclusions of action research for educational change, it adds to the credibility of the data collection plan and analysis. If they don't seem to agree with the data collection plan and analysis , the action researchers may take informed action and refine the data collection plan and reevaluate conclusions .

5. Modifying the Educational Theory and Repeat

After concluding, the process begins again. The teacher can adjust different aspects of the action research approach to theory or make it more specific according to the findings . Action research guides how to change the steps of action research development, how to modify the action plan , and provide better access to resources, start data collection once again, or prepare new questions to ask from the respondents.

6. Report the Findings

Since the main approach to action research involves the informed action to introduce useful change into the classroom or schools, one must not forget to share the outcomes with others. Sharing the outcomes would help to further reflect on the problem and process, and it would help other teachers to use these findings to enhance their professional practice as an educator. One may print book and share the experience with the school leaders, principal, teachers and students as they served as guide to action research. Or, a community action researcher may present community-based action research at a conference so people from other areas can take advantage of this collaborative action. Also, teachers may use a digital storytelling tool to outline their results.

There are plenty of creative tools we can use to bring the research projects to life. We have seen videos, podcasts and research posters all being used to communicate the results of these programs. Community action research is a unique way to present details of the community-related adventures in the teacher profession, cultivate expertise and show how teachers think about education , so it is better to find unique ways to report the findings of community-led action research.

Final thoughts on action-research for teachers

As we have seen, action research can be an effective form of professional development, illuminating the path for teachers and school leaders seeking to refine their craft. This cyclical process of inquiry and reflection is not merely a methodological pursuit but a profound professional journey. The definition of action research, as a systematic inquiry conducted by teachers, administrators, and other stakeholders in the teaching/learning environment, emphasizes the collaborative nature of improving educational strategies and outcomes.

Action research transcends traditional disciplinary practices by immersing educators in the social contexts of their work, prompting them to question and adapt their methods to meet the evolving needs of their students . It is a form of reflective practice that demands critical thinking and flexibility, as one navigates through the iterative stages of planning, acting, observing, and reflecting.

The process of action research is inherently participatory, encouraging educators to engage with their learning communities to address key issues and social issues that impact educational settings. This method empowers professionals within universities and schools alike to take ownership of their learning and development, fostering a culture of continuous improvement and participatory approaches.

In summary, action research encapsulates the essence of what it means to be a learning professional in a dynamic educational landscape. It is the embodiment of a commitment to lifelong learning and a testament to the capacity of educators to enact change . The value of action research lies in its ability to transform practitioners into researchers, where the quest for knowledge becomes a powerful conduit for change and innovation. Thus, for educators at every level, embracing the rigorous yet rewarding path of action research can unveil potent insights and propel educational practice to new heights.

Key Papers on Action Research

• Utilizing Action Research During Student Teaching by James O. Barbre and Brenda J. Buckner (2013): This study explores how action research can be effectively utilized during student teaching to enhance professional pedagogical disposition through active reflection. It emphasizes developing a reflective habit of mind crucial for teachers to be effective in their classrooms and adaptive to the changing needs of their students.
• Repositioning T eacher Action Research in Science Teacher Education by B. Capobianco and A. Feldman (2010): This paper discusses the promotion of action research as a way for teachers to improve their practice and students' learning for over 50 years, focusing on science education. It highlights the importance of action research in advancing knowledge about teaching and learning in science.
• Action research and teacher leadership by K. Smeets and P. Ponte (2009): This article reports on a case study into the influence and impact of action research carried out by teachers in a special school. It found that action research not only helps teachers to get to grips with their work in the classroom but also has an impact on the work of others in the school.
• Teaching about the Nature of Science through History: Action Research in the Classroom by J. Solomon, Jon Duveen, Linda Scot, S. McCarthy (1992): This article reports on 18 months of action research monitoring British pupils' learning about the nature of science using historical aspects. It indicates areas of substantial progress in pupils' understanding of the nature of science.
• Action Research in the Classroom by V. Baumfield, E. Hall, K. Wall (2008): This comprehensive guide to conducting action research in the classroom covers various aspects, including deciding on a research question, choosing complementary research tools, collecting and interpreting data, and sharing findings. It aims to move classroom inquiry forward and contribute to professional development.

These studies highlight the significant role of action research in enhancing teacher effectiveness, student learning outcomes, and contributing to the broader educational community's knowledge and practices.

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Classroom Practice

Embrace Action Research

Improve classroom practice with action research ... and tell the story

The action research process can help you understand what is happening in your classroom and identify changes that improve teaching and learning. Action research can help answer questions you have about the effectiveness of specific instructional strategies, the performance of specific students, and classroom management techniques.

Educational research often seems removed from the realities of the classroom. For many classroom educators, formal experimental research, including the use of a control group, seems to contradict the mandate to improve learning for all students. Even quasi-experimental research with no control group seems difficult to implement, given the variety of learners and diverse learning needs present in every classroom.

Action research gives you the benefits of research in the classroom without these obstacles. Believe it or not, you are probably doing some form of research already. Every time you change a lesson plan or try a new approach with your students, you are engaged in trying to figure out what works. Even though you may not acknowledge it as formal research, you are still investigating, implementing, reflecting, and refining your approach.

Qualitative research acknowledges the complexity of the classroom learning environment. While quantitative research can help us see that improvements or declines have occurred, it does not help us identify the causes of those improvements or declines. Action research provides qualitative data you can use to adjust your curriculum content, delivery, and instructional practices to improve student learning. Action research helps you implement informed change!

The term “action research” was coined by Kurt Lewin in 1944 to describe a process of investigation and inquiry that occurs as action is taken to solve a problem. Today we use the term to describe a practice of reflective inquiry undertaken with the goal of improving understanding and practice. You might consider “action” to refer to the change you are trying to implement and “research” to refer to your improved understanding of the learning environment.

Action research also helps you take charge of your personal professional development. As you reflect on your own actions and observe other master teachers, you will identify the skills and strategies you would like to add to your own professional toolbox. As you research potential solutions and are exposed to new ideas, you will identify the skills, management, and instructional training needed to make the changes you want to see.

The Action Research Cycle

Action research is a cycle of inquiry and reflection. During the process, you will determine 1) where you are, 2) where you want to be, and 3) how you are going to get there. In general terms, the cycle follows these steps:

• Identify the problem and envision success
• Develop a plan of action
• Collect data
• Analyze data and form conclusions
• Modify your theory and repeat the cycle
• Report the results

Identify the Problem

The process begins when you identify a question or problem you want to address. Action research is most successful when you have a personal investment, so make sure the questions you are asking are ones YOU want to solve. This could be an improvement you want to see happen in your classroom (or your school if you are a principal), or a problem you and your colleagues would like to address in your district.

Learning to develop the right questions takes time. Your ability to identify these key questions will improve with each iteration of the research cycle. You want to select a question that isn’t so broad it is almost impossible to answer or so narrow that the only answer is yes or no. Choose questions that can be answered within the context of your daily teaching. In other words, choose a question that is both answerable and worthy of the time investment required to learn the answer.

Questions you could ask might involve management issues, curriculum implementation, instructional strategies, or specific student performance. For example, you might consider:

• How successful is random grouping for project work?
• Why is the performance of one student lacking in a particular area?
• Will increasing the amount of feedback I provide improve students’ writing skills?
• What is the best way to introduce the concept of fractions?
• Which procedure is most effective for managing classroom conflict?

Determining the question helps focus your inquiry.

Before you can start collecting data, you need to have a clear vision of what success looks like. Start by brainstorming words that describe the change you want to see. What strategies do you already know that might help you get there? Which of these ideas do you think might work better than what you are currently doing?

To find out if a new instructional strategy is worth trying, conduct a review of literature. This doesn’t have to mean writing up a formal lit review like you did in graduate school. The important thing is to explore a range of articles and reports on your topic and capitalize on the research and experience of others. Your classroom responsibilities are already many and may be overwhelming. A review of literature can help you identify useful strategies and locate information that helps you justify your action plan.

The Web makes literature reviews easier to accomplish than ever before. Even if the full text of an article, research paper, or abstract is not available online, you will be able to find citations to help you locate the source materials at your local library. Collect as much information on your problem as you can find. As you explore the existing literature, you will certainly find solutions and strategies that others have implemented to solve this problem. You may want to create a visual map or a table of your problems and target performances with a list of potential solutions and supporting citations in the middle.

Develop an Action Plan

Now that you have identified the problem, described your vision of how to successfully solve it, and reviewed the pertinent literature, you need to develop a plan of action. What is it that you intend to DO? Brainstorming and reviewing the literature should have provided you with ideas for new techniques and strategies you think will produce better results. Refer back to your visual map or table and color-code or reorder your potential solutions. You will want to rank them in order of importance and indicate the amount of time you will need to spend on these strategies.

How can you implement these techniques? How will you? Translate these solutions into concrete steps you can and will take in your classroom. Write a description of how you will implement each idea and the time you will take to do it.

Once you have a clear vision of a potential solution to the problem, explore factors you think might be keeping you and your students from your vision of success. Recognize and accept those factors you do not have the power to change–they are the constants in your equation. Focus your attention on the variables–the parts of the formula you believe your actions can impact.

Develop a plan that shows how you will implement your solution and how your behavior, management style, and instruction will address each of the variables. Sometimes an action research cycle simply helps you identify variables you weren’t even aware of, so you can better address your problem during the next cycle!

Collect Data

Before you begin to implement your plan of action, you need to determine what data will help you understand if your plan succeeds, and how you will collect that data. Your target performances will help you determine what you want to achieve. What results or other indicators will help you know if you achieved it? For example, if your goal is improved attendance, data can easily be collected from your attendance records. If the goal is increased time on task, the data may include classroom and student observations.

There are many options for collecting data. Choosing the best methodologies for collecting information will result in more accurate, meaningful, and reliable data.

Obvious sources of data include observation and interviews. As you observe, you will want to type or write notes or dictate your observations into a cell phone, iPod, or PDA. You may want to keep a journal during the process, or even create a blog or wiki to practice your technology skills as you collect data.

Reflective journals are often used as a source of data for action research. You can also collect meaningful data from other records you deal with daily, including attendance logs, grade reports, and student portfolios. You could distribute questionnaires, watch videotapes of your classroom, and administer surveys. Examples of student work are also performances you can evaluate to see if your goal is being met.

Create a plan for data collection and follow it as you perform your research. If you are going to interview students or other teachers, how many times will you do it? At what times during the day? How will you ensure your respondents are representative of the student population you are studying, including gender, ability level, experience, and expertise?

Your plan will help you ensure that you have collected data from many different sources. Each source of data provides additional information that will help you answer the questions in your research plan.

You may also want to have students collect data on their own learning. Not only does this provide you with additional research assistants, it empowers students to take control of their own learning. As students keep a journal during the process, they are also reflecting on the learning environment and their own learning process.

Analyze Data and Form Conclusions

The next step in the process is to analyze your data and form conclusions. Start early! Examining the data during the collection process can help you refine your action plan. Is the data you are collecting sufficient? If not, you have an opportunity to revise your data collection plan. Your analysis of the data will also help you identify attitudes and performances to look for during subsequent observations.

Analyzing the data also helps you reflect on what actually happened. Did you achieve the outcomes you were hoping for? Where you able to carry out your actions as planned? Were any of your assumptions about the problem incorrect?

Adding data such as opinions, attitudes, and grades to tables can help you identify trends (relationships and correlations). For example, if you are completing action research to determine if project-based learning is impacting student motivation, graphing attendance and disruptive behavior incidents may help you answer the question. A graph that shows an increase in attendance and a decrease in the number of disruptive incidents over the implementation period would lead you to believe that motivation was improved.

Draw tentative conclusions from your analysis. Since the goal of action research is positive change, you want to try to identify specific behaviors that move you closer to your vision of success. That way you can adjust your actions to better achieve your goal of improved student learning.

Action research is an iterative process. The data you collect and your analysis of it will affect how you approach the problem and implement your action plan during the next cycle.

Even as you begin drawing conclusions, continue collecting data. This will help you confirm your conclusions or revise them in light of new information. While you can plan how long and often you will collect data, you may also want to continue collecting until the trends have been identified and new data becomes redundant.

As you are analyzing your data and drawing conclusions, share your findings. Discussing your results with another teacher can often yield valuable feedback. You might also share your findings with your students who can also add additional insight. If they agree with your conclusions, you have added credibility to your data collection plan and analysis. If they disagree, you will know to reevaluate your conclusions or refine your data collection plan.

Modify Your Theory and Repeat

Now that you have formed a final conclusion, the cycle begins again. In light of your findings, you should have adjusted your theory or made it more specific. Modify your plan of action, begin collecting data again, or begin asking new questions!

Report the Results

While the ultimate goal of your research is to promote effective change in your classroom or schools, do not underestimate the value of sharing your findings with others. Sharing your results helps you further reflect on the process and problem, and it allows others to use your results to help them in their own endeavors to improve the education of their students.

You can report your findings in many different ways. You most certainly will want to share the experience with your students, parents, teachers, and principal. Provide them with an overview of the process and share highlights from your research journal. Because each of these audiences is different, you will need to adjust the content and delivery of the information each time you share. You may also want to present your process at a conference so educators from other districts can benefit from your work.

As your skill with the action research cycle gets stronger, you may want to develop an abstract and submit an article to an educational journal. To write an abstract, state the problem you were trying to solve, describe your context, detail your action plan and methods, summarize your findings, state your conclusions, and explain your revised action plan.

If your question focused on the implementation of an action plan to improve the performance of a particular student, what better way to show the process and results than through digital storytelling? Using a tool like Wixie , you can share images, audio, artifacts and more to show the student’s journey. Action research is outside-the-box thinking… so find similarly unique ways to report your findings!

All teachers want to reach their students more effectively and help them become better learners and citizens. Action research provides a reflective process you can use to implement changes in your classroom and determine if those changes result in the desired outcome.

Your ideas and experience combined with action research are a powerful formula for effective change!

Grady, M.P. (1998). Qualitative and Action Research. Bloomington: Phi Delta Kappa Educational Foundation.

Sagor, R. (2005). The Action Research Handbook. Thousand Oaks: Corwin Press.

by Melinda Kolk

Melinda Kolk ( @melindak ) is the Editor of Creative Educator and the author of Teaching with Clay Animation . She has been helping educators implement project-based learning and creative technologies like clay animation into classroom teaching and learning for the past 15 years.

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Mission Possible: Getting Teachers into Action Research

Making data-based decisions, conducting systematic research (the action research cycle), developing partnerships with colleagues, a two-way street, figure 1. action research for classroom teachers organizer, figure 2. example one: use of action research for classroom teachers organizer, figure 3. example two: use of action research for classroom teachers organizer.

• What student(s) or problem(s) do you need to focus on; what strategy, intervention, or approach will you use to address the problem(s); and how will you assess them?
• What previous research (or closely related research) supports what you want to do, and what is your research question or hypothesis?
• How will you collect your data (quantitative vs. qualitative; pre- or post-test; baseline or intervention) and show it (visualization; graphs vs. tables)?
• What are the outcomes from the data, and what decisions can you make from it?

Figure 4. Steps for Teaching Using Popular-Music Across the Curriculum (T.U.P.A.C.) Strategy

Bennett, C. K. (1993). Teacher-Researchers: All dressed up and no place to go . Educational Leadership , 51 (2), 69–70.

Calhoun, E. F. (1993). Action research: Three approaches . Educational Leadership , 51 (2), 62–65.

Calhoun, E. F. (1994). How to use action research in the self-renewing school . Alexandria, VA: ASCD.

Hennessy, J., & Lynch, R. (2018). Straddling the marshy divide: exploring pre-service teachers' attitudes towards teacher research. Educational Review , 1–22.

Newkirk, T. (1992). Workshop by and for teachers: The teacher as researcher . Portsmouth, N.H.: Heinemann.

Sagor, R. (2000). Guiding school improvement with action research . Alexandria, VA: ASCD.

Taylor, J. C. & Moohr, M. (2018) Four levers for improving teacher prep. ASCD Express , 13 (18). Retrieved from http://www.ascd.org/ascd-express/vol13/1318-taylor.aspx

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Action Research: The Ultimate Problem-Solving Strategy for Educators

“The desire of teachers to use approaches that ‘fit’ their particular students is not dissimilar to a doctor’s concern that the specific medicine being prescribed be the correct one for the individual patient. The ability of the action research process to satisfy an educator’s need for ‘fit’ may be its most powerful attribute.” –Richard Sagor

E very learning environment is a gold mine of useful data. Each day a student attends a course, he may be engaged or distracted, interact productively with peers or experience difficulties in social situations, complete assignments proficiently or poorly, and express enthusiasm or disinterest for the material being covered. As educators, we notice these small bites of data, and even record them in our grade books from time to time, but how often do we systematically collect this data in order to assess our own methods?

“Evidence has shown that teachers who elect to integrate the use of data into their work start exhibiting the compulsive behaviour of fitness enthusiasts who regularly weigh themselves, check their heart rate, and graph data on their improving physical development,”   says   Richard Sagor, author of   Guiding School Improvement with Action Research , in a piece for ASCD. “For both teachers and athletes, the continuous presence of compelling data that their hard work is paying off becomes, in itself, a vitally energising force.”

Energising forces are hard to come by these days. Teaching has always been a challenging profession, but now we’re seeing more complex problems related to student behaviour, parental and societal expectations, financial constraints, and professional development.

“Worse still,” Sagor says, “the respect that society had traditionally placed upon teachers is eroding, as teacher bashing and attacks on the very value of a public education are becoming a regular part of the political landscape. Consequently, teacher burnout has become the plague of the modern schoolhouse.”

Many teachers now ask, “Am I making any difference?” “How do I know I’m succeeding without credible evidence?” “Is there a way to track my own progress that doesn’t involve nerve-wracking evaluations and high-stakes tests?”

That’s where action research comes in.

What is it, you ask? Only one of the most promising problem-solving strategies of the century– but also one of the most neglected.

The Living Educational Theory

Kurt Lewin, a professor at MIT, first coined the term “action research” in 1944. His rather dense definition described it as “comparative research on the conditions and effects of various forms of social action and research leading to social action that uses a spiral of steps, each of which is composed of a circle of planning, action and fact-finding about the result of the action.” No wonder the concept has had so much trouble catching on in education circles.

More succintly, Sagor says it’s “a disciplined process of inquiry conducted by and for those taking the action,” the primary reason for which is to improve and refine your own actions. It was first used in the social sciences as an alternative to the traditional research model, which involved a bunch of outside experts sampling variables and reflecting on theoretical situations. Action research offered a more active, moment-to-moment process of theorising, data collecting, and inquiry occurring not in the lab but in the field. Through this method, knowledge and insight were gained “through action and for action.” In other words, experts stopped trying to imagine how to act in various situations and began actually putting themselves in those situations. Social science research became a series of hands-on experiments, emphasising real-time data collection, reflection, and action.

Dr William Barry was one of the first social scientists to envision the potential action research could have on educational practice. He popularised a particular approach called Living Educational Theory (LET), which he described as “a critical and transformational approach to action research.” Using this approach, teachers would be forced to challenge the status quo of their educational practice and to answer the question, “How can I improve that I’m doing?”

According to Barry, “Researchers who use this approach must be willing to recognise and assume responsibility for being a ‘living contradictions’ in their professional practice, thinking one way and acting in another.” The mission of a teacher using LET, then, would be to overcome workplace norms and behaviour which contradicted their values and beliefs. Doing so would allow them to “wake up,” so to speak, and improve the learning of their students. But, most critically, these improvements could only be measured as such if there was clear evidence of workplace reform, improved student learning, and transformational growth of the teacher themself.

Living educational theory as defined and created by Professor Barry is part of the curriculum of multiple courses at Notre Dame de Namur University in Silicon Valley, California in their credentialing program for teacher education. When student teachers use this approach, they undergo a six-step process of action and reflection:

1. Recognise the problem: “My values and beliefs as an educator are oppressed by my passive acceptance of the status quo and the use of oppressive power to change my identity.”

2. Accept responsibility: “I describe my contribution in promoting the status quo and my role in using oppressive power against others… to illuminate my living contradictions.”

3. Develop a solution: “I develop a solution to transform and improve myself, influence the transformation and improvement of the fellow human beings with whom I interact and the social and work places I share with people.”

4. Work toward that solution: “I enact praxis in the direction of the solution I developed from a critical theory perspective.”

5. Evaluate your progress: “I evaluate the pragmatic outcomes of the solution… and the implications.”

6. Change and repeat: “I modify my use of power, pedagogy, valid and reliable assessment, and leadership to maximise social justice, ethical processes and results, and improve performance and knowledge as a result of my emerging living educational theory (LET). As an iterative process, I start the cycle again within reasonable time constraints.”

Fortunately, Sagor’s break-down is far less dense, and makes it easier to see how we can apply the theory to our every-day practices. First, let’s look at how he envisions action research benefitting education.

The Three Purposes of Action Research

According to Sagor, action research can be adopted by an individual teacher, a collaborative group of colleagues sharing a common concern, or an institution’s entire faculty. These three different approaches to organising for research serve three compatible, yet distinct, purposes: creating reflective teachers; building professional cultures; and making progress on institutional priorities.

1. Creating Reflective Teachers

“When individual teachers make a personal commitment to systematically collect data on their work, they are embarking on a process that will foster continuous growth and development,” Sagor writes. “When each lesson is looked on as an empirical investigation into factors affecting teaching and learning and when reflections on the findings from each day’s work inform the next day’s instruction, teachers can’t help but develop greater mastery of the art and science of teaching. In this way, the individual teachers conducting action research are making continuous progress in developing their strengths as reflective practitioners.”

2. Building Professional Cultures

“Often an entire faculty will share a commitment to student development, yet the group finds itself unable to adopt a single common focus for action research. This should not be viewed as indicative of a problem. Just as the medical practitioners working at a ‘quality’ medical centre will hold a shared vision of a healthy adult, it is common for all the faculty members at a school to share a similar perspective on what constitutes a well-educated student. However, like the doctors at the medical center, the teachers in a ‘quality’ institution may well differ on which specific aspects of the shared vision they are most motivated to pursue at any point in time. Institutions whose faculties cannot agree on a single research focus can still use action research as a tool to help transform themselves into a learning organisation.

“When the teachers in an [institution] begin conducting action research, their workplace begins to take on more of the flavour of the workplaces of other professionals. The wisdom that informs practice starts coming from those doing the work, not from supervisors who oftentimes are less in touch with and less sensitive to the issues of teaching and learning than the teachers doing the work. Furthermore, when teachers begin engaging their colleagues in discussions of issues, the multiple perspectives that emerge and thus frame the dialogue tend to produce wiser professional decisions.”

3. Making Progress on Institutional Priorities

“Increasingly, institutions are focusing on strengthening themselves and their programs through the development of common focuses and a strong sense of esprit de corps. When a faculty shares a commitment to achieving excellence with a specific focus– for example, the development of higher-order thinking, positive social behaviour, or higher standardised test scores– then collaboratively studying their practice will not only contribute to the achievement of the shared goal but would have a powerful impact on team building and program development. Focusing the combined time, energy, and creativity of a group of committed professionals on a single pedagogical issue will inevitably lead to program improvements, as well as to the institution becoming a ‘center of excellence.’ As a result, when a faculty chooses to focus on one issue and all the teachers elect to enthusiastically participate in action research on that issue, significant progress on [institutional] priorities cannot help but occur.”

Specific Uses for Instruction

More specifically, action research can be used to do things like meet the needs of a diverse student body or achieve success in a standards-based system.

“The days are gone when it was possible to believe that all a teacher had to do was master and deliver the grade-level curriculum. It is now imperative that teachers have strong content background in each of the subjects they teach, be familiar with the range of student differences in their [course], and be capable of diagnosing and prescribing appropriate instructional modifications based upon a knowledge of each child’s uniqueness.”

To make things more difficult, standards-driven accountability systems have become the norm in most jurisdictions. “The stakes in the standards movement are high. Students face consequences regarding promotion and graduation. Teachers and [institutions] face ridicule and loss of funding if they fail to meet community expectations.”

Action research can help. If we encourage experimentation, inquiry, and dialogue in meeting these challenges, and conduct our own research on best teaching practices, then we’ll be well on our way to addressing these problems.

“Crafting solutions to these dynamic and ever changing… issues can be an exciting undertaking, especially when one acknowledges that newer and better answers are evolving all the time,” says Sagor. “Great personal satisfaction comes from playing a role in creating successful solutions to continually changing puzzles.”

Now that we know a few of the ways action research can serve education, how exactly do we use it to improve our teaching? Below are Sagor’s seven steps.

The Seven Steps of Action Research

“Practitioners who engage in action research inevitably find it to be an empowering experience. Action research helps educators be more effective at what they care most about– their teaching and the development of their students. Seeing students grow is probably the greatest joy educators can experience. When teachers have convincing evidence that their work has made a real difference in their students’ lives, the countless hours and endless efforts of teaching seem worthwhile.” — Richard Sagor

Step 1: Select a Focus

The action research process begins with serious reflection directed toward identifying a topic or topics worthy of a busy teacher’s time. Considering the incredible demands on today’s classroom teachers, no activity is worth doing unless it promises to make the central part of a teacher’s work more successful and satisfying. Thus, selecting a focus, the first step in the process, is vitally important. Selecting a focus begins with the teacher researcher or the team of action researchers asking:

What element(s) of our practice or what aspect of student learning do we wish to investigate?

Step 2: Clarify Your Theories

The second step involves identifying the values, beliefs, and theoretical perspectives that you hold about your chosen focus. For example, if you are concerned about increasing responsible student behaviour, it will be helpful for you to begin by clarifying which approach– whether using punishments and rewards, allowing students to experience the natural consequences of their behaviours, or some other strategy– you feel will work best in helping students acquire those desirable habits.

Step 3: Identify Research Questions

Once a focus area has been selected and your perspectives and beliefs about that focus have been clarified, the next step is to generate a set of personally meaningful research questions to guide the inquiry.

Step 4: Collect Data

“For the harried and overworked teacher, ‘data collection’ can appear to be the most intimidating aspect of the entire seven-step action research process,” Sagor says. “The question I am repeatedly asked, ‘Where will I find the time and expertise to develop valid and reliable instruments for data collection?’ gives voice to a realistic fear regarding time management.”

But it doesn’t have to be this way.

“Professional educators always want their instructional decisions to be based on the best possible data. Action researchers can accomplish this by making sure that the data used to justify their actions are valid (meaning the information represents what the researchers say it does) and reliable (meaning the researchers are confident about the accuracy of their data). Lastly, before data are used to make teaching decisions, teachers must be confident that the lessons drawn from the data align with any unique characteristics of their [institution].”

Step 5: Analyse Your Data

“Although data analysis often brings to mind the use of complex statistical calculations, this is rarely the case for the action researcher. A number of relatively user-friendly procedures can help a practitioner identify the trends and patterns in action research data. During this portion of the seven-step process, teacher researchers will methodically sort, sift, rank, and examine their data to answer two generic questions:

What is the story told by these data?

Why did the story play itself out this way?

By answering these two questions, the teacher-researcher can acquire a better understanding of the phenomenon under investigation and as a result can end up producing grounded theory regarding what might be done to improve the situation.”

Step 6: Report Your Results

“The reporting of action research most often occurs in informal settings that are far less intimidating than the venues where scholarly research has traditionally been shared. Faculty meetings, brown bag lunch seminars, and teacher conferences are among the most common venues for sharing action research with peers. However, each year more and more teacher researchers are writing up their work for publication or to help fulfill requirements in graduate programs. Regardless of which venue or technique educators select for reporting on research, the simple knowledge that they are making a contribution to a collective knowledge base regarding teaching and learning frequently proves to be among the most rewarding aspects of this work.”

Step 7: Take Informed Action

“Taking informed action, or ‘action planning,’ the last step in the action research process, is very familiar to most teachers. When teachers write lesson plans or develop academic programs, they are engaged in the action planning process. What makes action planning particularly satisfying for the teacher researcher is that with each piece of data uncovered about teaching or student learning, the educator will feel greater confidence in the wisdom of the next steps. Although all teaching can be classified as trial and error, action researchers find that the research process liberates them from continuously repeating their past mistakes. More important, with each refinement of practice, action researchers gain valid and reliable data on their developing virtuosity.”

“The time is right for action research,” Sagor says. “The teachers… that seize this opportunity and begin investing in the power of inquiry will find that they are re-creating the professional practice of education in their locale as a meaningful and rewarding pursuit.” Those who don’t enter the 21st century willing to invest in the “wisdom of practice,” he warns, will find it increasingly difficult to tackle the challenges that lie ahead.

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4 Preparing for Action Research in the Classroom: Practical Issues

ESSENTIAL QUESTIONS

• What sort of considerations are necessary to take action in your educational context?
• How do you facilitate an action plan without disrupting your teaching?
• How do you respond when the unplanned happens during data collection?

An action research project is a practical endeavor that will ultimately be shaped by your educational context and practice. Now that you have developed a literature review, you are ready to revise your initial plans and begin to plan your project. This chapter will provide some advice about your considerations when undertaking an action research project in your classroom.

Maintain Focus

Hopefully, you found a lot a research on your topic. If so, you will now have a better understanding of how it fits into your area and field of educational research. Even though the topic and area you are researching may not be small, your study itself should clearly focus on one aspect of the topic in your classroom. It is important to maintain clarity about what you are investigating because a lot will be going on simultaneously during the research process and you do not want to spend precious time on erroneous aspects that are irrelevant to your research.

Even though you may view your practice as research, and vice versa, you might want to consider your research project as a projection or megaphone for your work that will bring attention to the small decisions that make a difference in your educational context. From experience, our concern is that you will find that researching one aspect of your practice will reveal other interconnected aspects that you may find interesting, and you will disorient yourself researching in a confluence of interests, commitments, and purposes. We simply want to emphasize – don’t try to research everything at once. Stay focused on your topic, and focus on exploring it in depth, instead of its many related aspects. Once you feel you have made progress in one aspect, you can then progress to other related areas, as new research projects that continue the research cycle.

Identify a Clear Research Question

Your literature review should have exposed you to an array of research questions related to your topic. More importantly, your review should have helped identify which research questions we have addressed as a field, and which ones still need to be addressed . More than likely your research questions will resemble ones from your literature review, while also being distinguishable based upon your own educational context and the unexplored areas of research on your topic.

Regardless of how your research question took shape, it is important to be clear about what you are researching in your educational context. Action research questions typically begin in ways related to “How does … ?” or “How do I/we … ?”, for example:

Research Question Examples

• How does a semi-structured morning meeting improve my classroom community?
• How does historical fiction help students think about people’s agency in the past?
• How do I improve student punctuation use through acting out sentences?
• How do we increase student responsibility for their own learning as a team of teachers?

I particularly favor questions with I or we, because they emphasize that you, the actor and researcher, will be clearly taking action to improve your practice. While this may seem rather easy, you need to be aware of asking the right kind of question. One issue is asking a too pointed and closed question that limits the possibility for analysis. These questions tend to rely on quantitative answers, or yes/no answers. For example, “How many students got a 90% or higher on the exam, after reviewing the material three times?

Another issue is asking a question that is too broad, or that considers too many variables. For example, “How does room temperature affect students’ time-on-task?” These are obviously researchable questions, but the aim is a cause-and-effect relationship between variables that has little or no value to your daily practice.

I also want to point out that your research question will potentially change as the research develops. If you consider the question:

As you do an activity, you may find that students are more comfortable and engaged by acting sentences out in small groups, instead of the whole class. Therefore, your question may shift to:

• How do I improve student punctuation use through acting out sentences, in small groups ?

By simply engaging in the research process and asking questions, you will open your thinking to new possibilities and you will develop new understandings about yourself and the problematic aspects of your educational context.

Understand Your Capabilities and Know that Change Happens Slowly

Similar to your research question, it is important to have a clear and realistic understanding of what is possible to research in your specific educational context. For example, would you be able to address unsatisfactory structures (policies and systems) within your educational context? Probably not immediately, but over time you potentially could. It is much more feasible to think of change happening in smaller increments, from within your own classroom or context, with you as one change agent. For example, you might find it particularly problematic that your school or district places a heavy emphasis on traditional grades, believing that these grades are often not reflective of the skills students have or have not mastered. Instead of attempting to research grading practices across your school or district, your research might instead focus on determining how to provide more meaningful feedback to students and parents about progress in your course. While this project identifies and addresses a structural issue that is part of your school and district context, to keep things manageable, your research project would focus the outcomes on your classroom. The more research you do related to the structure of your educational context the more likely modifications will emerge. The more you understand these modifications in relation to the structural issues you identify within your own context, the more you can influence others by sharing your work and enabling others to understand the modification and address structural issues within their contexts. Throughout your project, you might determine that modifying your grades to be standards-based is more effective than traditional grades, and in turn, that sharing your research outcomes with colleagues at an in-service presentation prompts many to adopt a similar model in their own classrooms. It can be defeating to expect the world to change immediately, but you can provide the spark that ignites coordinated changes. In this way, action research is a powerful methodology for enacting social change. Action research enables individuals to change their own lives, while linking communities of like-minded practitioners who work towards action.

Plan Thoughtfully

Planning thoughtfully involves having a path in mind, but not necessarily having specific objectives. Due to your experience with students and your educational context, the research process will often develop in ways as you expected, but at times it may develop a little differently, which may require you to shift the research focus and change your research question. I will suggest a couple methods to help facilitate this potential shift. First, you may want to develop criteria for gauging the effectiveness of your research process. You may need to refine and modify your criteria and your thinking as you go. For example, we often ask ourselves if action research is encouraging depth of analysis beyond my typical daily pedagogical reflection. You can think about this as you are developing data collection methods and even when you are collecting data. The key distinction is whether the data you will be collecting allows for nuance among the participants or variables. This does not mean that you will have nuance, but it should allow for the possibility. Second, criteria are shaped by our values and develop into standards of judgement. If we identify criteria such as teacher empowerment, then we will use that standard to think about the action contained in our research process. Our values inform our work; therefore, our work should be judged in relation to the relevance of our values in our pedagogy and practice.

Does Your Timeline Work?

While action research is situated in the temporal span that is your life, your research project is short-term, bounded, and related to the socially mediated practices within your educational context. The timeline is important for bounding, or setting limits to your research project, while also making sure you provide the right amount of time for the data to emerge from the process.

For example, if you are thinking about examining the use of math diaries in your classroom, you probably do not want to look at a whole semester of entries because that would be a lot of data, with entries related to a wide range of topics. This would create a huge data analysis endeavor. Therefore, you may want to look at entries from one chapter or unit of study. Also, in terms of timelines, you want to make sure participants have enough time to develop the data you collect. Using the same math example, you would probably want students to have plenty of time to write in the journals, and also space out the entries over the span of the chapter or unit.

In relation to the examples, we think it is an important mind shift to not think of research timelines in terms of deadlines. It is vitally important to provide time and space for the data to emerge from the participants. Therefore, it would be potentially counterproductive to rush a 50-minute data collection into 20 minutes – like all good educators, be flexible in the research process.

Involve Others

It is important to not isolate yourself when doing research. Many educators are already isolated when it comes to practice in their classroom. The research process should be an opportunity to engage with colleagues and open up your classroom to discuss issues that are potentially impacting your entire educational context. Think about the following relationships:

Research participants

You may invite a variety of individuals in your educational context, many with whom you are in a shared situation (e.g. colleagues, administrators). These participants may be part of a collaborative study, they may simply help you develop data collection instruments or intervention items, or they may help to analyze and make sense of the data. While the primary research focus will be you and your learning, you will also appreciate how your learning is potentially influencing the quality of others’ learning.

We always tell educators to be public about your research, or anything exciting that is happening in your educational context, for that matter. In terms of research, you do not want it to seem mysterious to any stakeholder in the educational context. Invite others to visit your setting and observe your research process, and then ask for their formal feedback. Inviting others to your classroom will engage and connect you with other stakeholders, while also showing that your research was established in an ethic of respect for multiple perspectives.

Critical friends or validators

Using critical friends is one way to involve colleagues and also validate your findings and conclusions. While your positionality will shape the research process and subsequently your interpretations of the data, it is important to make sure that others see similar logic in your process and conclusions. Critical friends or validators provide some level of certification that the frameworks you use to develop your research project and make sense of your data are appropriate for your educational context. Your critical friends and validators’ suggestions will be useful if you develop a report or share your findings, but most importantly will provide you confidence moving forward.

Potential researchers

As an educational researcher, you are involved in ongoing improvement plans and district or systemic change. The flexibility of action research allows it to be used in a variety of ways, and your initial research can spark others in your context to engage in research either individually for their own purposes, or collaboratively as a grade level, team, or school. Collaborative inquiry with other educators is an emerging form of professional learning and development for schools with school improvement plans. While they call it collaborative inquiry, these schools are often using an action research model. It is good to think of all of your colleagues as potential research collaborators in the future.

Prioritize Ethical Practice

Try to always be cognizant of your own positionality during the action research process, its relation to your educational context, and any associated power relation to your positionality. Furthermore, you want to make sure that you are not coercing or engaging participants into harmful practices. While this may seem obvious, you may not even realize you are harming your participants because you believe the action is necessary for the research process.

For example, commonly teachers want to try out an intervention that will potentially positively impact their students. When the teacher sets up the action research study, they may have a control group and an experimental group. There is potential to impair the learning of one of these groups if the intervention is either highly impactful or exceedingly worse than the typical instruction. Therefore, teachers can sometimes overlook the potential harm to students in pursuing an experimental method of exploring an intervention.

If you are working with a university researcher, ethical concerns will be covered by the Institutional Review Board (IRB). If not, your school or district may have a process or form that you would need to complete, so it would beneficial to check your district policies before starting. Other widely accepted aspects of doing ethically informed research, include:

Confirm Awareness of Study and Negotiate Access – with authorities, participants and parents, guardians, caregivers and supervisors (with IRB this is done with Informed Consent).

• Promise to Uphold Confidentiality – Uphold confidentiality, to your fullest ability, to protect information, identity and data. You can identify people if they indicate they want to be recognized for their contributions.
• Ensure participants’ rights to withdraw from the study at any point .
• Make sure data is secured, either on password protected computer or lock drawer .

Prepare to Problematize your Thinking

Educational researchers who are more philosophically-natured emphasize that research is not about finding solutions, but instead is about creating and asking new and more precise questions. This is represented in the action research process shown in the diagrams in Chapter 1, as Collingwood (1939) notes the aim in human interaction is always to keep the conversation open, while Edward Said (1997) emphasized that there is no end because whatever we consider an end is actually the beginning of something entirely new. These reflections have perspective in evaluating the quality in research and signifying what is “good” in “good pedagogy” and “good research”. If we consider that action research is about studying and reflecting on one’s learning and how that learning influences practice to improve it, there is nothing to stop your line of inquiry as long as you relate it to improving practice. This is why it is necessary to problematize and scrutinize our practices.

Ethical Dilemmas for Educator-Researchers

Classroom teachers are increasingly expected to demonstrate a disposition of reflection and inquiry into their own practice. Many advocate for schools to become research centers, and to produce their own research studies, which is an important advancement in acknowledging and addressing the complexity in today’s schools. When schools conduct their own research studies without outside involvement, they bypass outside controls over their studies. Schools shift power away from the oversight of outside experts and ethical research responsibilities are shifted to those conducting the formal research within their educational context. Ethics firmly grounded and established in school policies and procedures for teaching, becomes multifaceted when teaching practice and research occur simultaneously. When educators conduct research in their classrooms, are they doing so as teachers or as researchers, and if they are researchers, at what point does the teaching role change to research? Although the notion of objectivity is a key element in traditional research paradigms, educator-based research acknowledges a subjective perspective as the educator-researcher is not viewed separately from the research. In action research, unlike traditional research, the educator as researcher gains access to the research site by the nature of the work they are paid and expected to perform. The educator is never detached from the research and remains at the research site both before and after the study. Because studying one’s practice comprises working with other people, ethical deliberations are inevitable. Educator-researchers confront role conflict and ambiguity regarding ethical issues such as informed consent from participants, protecting subjects (students) from harm, and ensuring confidentiality. They must demonstrate a commitment toward fully understanding ethical dilemmas that present themselves within the unique set of circumstances of the educational context. Questions about research ethics can feel exceedingly complex and in specific situations, educator- researchers require guidance from others.

Think about it this way. As a part-time historian and former history teacher I often problematized who we regard as good and bad people in history. I (Clark) grew up minutes from Jesse James’ childhood farm. Jesse James is a well-documented thief, and possibly by today’s standards, a terrorist. He is famous for daylight bank robberies, as well as the sheer number of successful robberies. When Jesse James was assassinated, by a trusted associate none-the-less, his body travelled the country for people to see, while his assailant and assailant’s brother reenacted the assassination over 1,200 times in theaters across the country. Still today in my hometown, they reenact Jesse James’ daylight bank robbery each year at the Fall Festival, immortalizing this thief and terrorist from our past. This demonstrates how some people saw him as somewhat of hero, or champion of some sort of resistance, both historically and in the present. I find this curious and ripe for further inquiry, but primarily it is problematic for how we think about people as good or bad in the past. Whatever we may individually or collectively think about Jesse James as a “good” or “bad” person in history, it is vitally important to problematize our thinking about him. Talking about Jesse James may seem strange, but it is relevant to the field of action research. If we tell people that we are engaging in important and “good” actions, we should be prepared to justify why it is “good” and provide a theoretical, epistemological, or ontological rationale if possible. Experience is never enough, you need to justify why you act in certain ways and not others, and this includes thinking critically about your own thinking.

Educators who view inquiry and research as a facet of their professional identity must think critically about how to design and conduct research in educational settings to address respect, justice, and beneficence to minimize harm to participants. This chapter emphasized the due diligence involved in ethically planning the collection of data, and in considering the challenges faced by educator-researchers in educational contexts.

Planning Action

After the thinking about the considerations above, you are now at the stage of having selected a topic and reflected on different aspects of that topic. You have undertaken a literature review and have done some reading which has enriched your understanding of your topic. As a result of your reading and further thinking, you may have changed or fine-tuned the topic you are exploring. Now it is time for action. In the last section of this chapter, we will address some practical issues of carrying out action research, drawing on both personal experiences of supervising educator-researchers in different settings and from reading and hearing about action research projects carried out by other researchers.

Engaging in an action research can be a rewarding experience, but a beneficial action research project does not happen by accident – it requires careful planning, a flexible approach, and continuous educator-researcher reflection. Although action research does not have to go through a pre-determined set of steps, it is useful here for you to be aware of the progression which we presented in Chapter 2. The sequence of activities we suggested then could be looked on as a checklist for you to consider before planning the practical aspects of your project.

We also want to provide some questions for you to think about as you are about to begin.

• Have you identified a topic for study?
• What is the specific context for the study? (It may be a personal project for you or for a group of researchers of which you are a member.)
• Have you read a sufficient amount of the relevant literature?
• Have you developed your research question(s)?
• Have you assessed the resource needed to complete the research?

As you start your project, it is worth writing down:

• a working title for your project, which you may need to refine later;
• the background of the study , both in terms of your professional context and personal motivation;
• the aims of the project;
• the specific outcomes you are hoping for.

Although most of the models of action research presented in Chapter 1 suggest action taking place in some pre-defined order, they also allow us the possibility of refining our ideas and action in the light of our experiences and reflections. Changes may need to be made in response to your evaluation and your reflections on how the project is progressing. For example, you might have to make adjustments, taking into account the students’ responses, your observations and any observations of your colleagues. All this is very useful and, in fact, it is one of the features that makes action research suitable for educational research.

Action research planning sheet

In the past, we have provided action researchers with the following planning list that incorporates all of these considerations. Again, like we have said many times, this is in no way definitive, or lock-in-step procedure you need to follow, but instead guidance based on our perspective to help you engage in the action research process. The left column is the simplified version, and the right column offers more specific advice if need.

Figure 4.1 Planning Sheet for Action Research

Action Research Copyright © by J. Spencer Clark; Suzanne Porath; Julie Thiele; and Morgan Jobe is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License , except where otherwise noted.

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Methodology

• What Is Action Research? | Definition & Examples

What Is Action Research? | Definition & Examples

Published on January 27, 2023 by Tegan George . Revised on January 12, 2024.

Table of contents

Types of action research, action research models, examples of action research, action research vs. traditional research, advantages and disadvantages of action research, other interesting articles, frequently asked questions about action research.

There are 2 common types of action research: participatory action research and practical action research.

• Participatory action research emphasizes that participants should be members of the community being studied, empowering those directly affected by outcomes of said research. In this method, participants are effectively co-researchers, with their lived experiences considered formative to the research process.
• Practical action research focuses more on how research is conducted and is designed to address and solve specific issues.

Both types of action research are more focused on increasing the capacity and ability of future practitioners than contributing to a theoretical body of knowledge.

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Action research is often reflected in 3 action research models: operational (sometimes called technical), collaboration, and critical reflection.

• Operational (or technical) action research is usually visualized like a spiral following a series of steps, such as “planning → acting → observing → reflecting.”
• Collaboration action research is more community-based, focused on building a network of similar individuals (e.g., college professors in a given geographic area) and compiling learnings from iterated feedback cycles.
• Critical reflection action research serves to contextualize systemic processes that are already ongoing (e.g., working retroactively to analyze existing school systems by questioning why certain practices were put into place and developed the way they did).

Action research is often used in fields like education because of its iterative and flexible style.

After the information was collected, the students were asked where they thought ramps or other accessibility measures would be best utilized, and the suggestions were sent to school administrators. Example: Practical action research Science teachers at your city’s high school have been witnessing a year-over-year decline in standardized test scores in chemistry. In seeking the source of this issue, they studied how concepts are taught in depth, focusing on the methods, tools, and approaches used by each teacher.

Action research differs sharply from other types of research in that it seeks to produce actionable processes over the course of the research rather than contributing to existing knowledge or drawing conclusions from datasets. In this way, action research is formative , not summative , and is conducted in an ongoing, iterative way.

As such, action research is different in purpose, context, and significance and is a good fit for those seeking to implement systemic change.

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Action research comes with advantages and disadvantages.

• Action research is highly adaptable , allowing researchers to mold their analysis to their individual needs and implement practical individual-level changes.
• Action research provides an immediate and actionable path forward for solving entrenched issues, rather than suggesting complicated, longer-term solutions rooted in complex data.
• Done correctly, action research can be very empowering , informing social change and allowing participants to effect that change in ways meaningful to their communities.

Disadvantages

• Due to their flexibility, action research studies are plagued by very limited generalizability  and are very difficult to replicate . They are often not considered theoretically rigorous due to the power the researcher holds in drawing conclusions.
• Action research can be complicated to structure in an ethical manner . Participants may feel pressured to participate or to participate in a certain way.
• Action research is at high risk for research biases such as selection bias , social desirability bias , or other types of cognitive biases .

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

• Normal distribution
• Degrees of freedom
• Null hypothesis
• Discourse analysis
• Control groups
• Mixed methods research
• Non-probability sampling
• Quantitative research
• Inclusion and exclusion criteria

Research bias

• Rosenthal effect
• Implicit bias
• Cognitive bias
• Selection bias
• Negativity bias
• Status quo bias

Action research is conducted in order to solve a particular issue immediately, while case studies are often conducted over a longer period of time and focus more on observing and analyzing a particular ongoing phenomenon.

Action research is focused on solving a problem or informing individual and community-based knowledge in a way that impacts teaching, learning, and other related processes. It is less focused on contributing theoretical input, instead producing actionable input.

Action research is particularly popular with educators as a form of systematic inquiry because it prioritizes reflection and bridges the gap between theory and practice. Educators are able to simultaneously investigate an issue as they solve it, and the method is very iterative and flexible.

A cycle of inquiry is another name for action research . It is usually visualized in a spiral shape following a series of steps, such as “planning → acting → observing → reflecting.”

Sources in this article

We strongly encourage students to use sources in their work. You can cite our article (APA Style) or take a deep dive into the articles below.

George, T. (2024, January 12). What Is Action Research? | Definition & Examples. Scribbr. Retrieved September 3, 2024, from https://www.scribbr.com/methodology/action-research/

Cohen, L., Manion, L., & Morrison, K. (2017). Research methods in education (8th edition). Routledge.

Naughton, G. M. (2001).  Action research (1st edition). Routledge.

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Action Research in Education: What You Need to Know

Action research  involves taking actions to improve teaching and learning practices and collecting data to measure the impact of those actions. 

Researchers who use this approach believe that it is the best way to ensure that the needs of students are being met.

Table of Contents

What Is the Purpose of Action Research in Education

The purpose of action research in education is to improve teaching and learning by taking a collaborative, reflective, problem-solving approach to investigating classroom practice. Action research involves cycles of planning, implementing, observing, and reflecting on changes made to improve practice.

Why Action Research Is a Preferred Method of Inquiry in Education

There are several reasons why action research is becoming more popular in education:

• It is an inclusive process that allows all stakeholders to be involved in the research. This includes teachers, students, administrators, and even parents.
• It is a very effective way to get feedback from teachers and students about what is working and what needs improvement.
• It helps build educators’ shared understanding of teaching and learning.
• It allows teachers to reflect on their practice and learn new strategies for improving student outcomes . 
• It is focused on practical solutions to real problems faced by educators.
• It has been found to be particularly effective in professional development contexts. Many teacher education programs now require their students to complete an action research project as part of their degree.
• It is more effective than traditional research methods, which often fail to address the unique needs of specific groups.
• It is a cyclical and recursive process, which means that it allows for constant reflection and improvement.

How Does Action Research Differ From Other Research Methods

One of the main differences between action research and other research methods is that action research focuses on solving specific problems. It is also designed to be interactive so that researchers can get feedback from those impacted by their work. This makes it an effective tool for changing schools and other educational settings.

How Does Action Research Work

Action research  is a cyclical process that involves four steps: planning, action, observation, and reflection. 

During the  planning stage , researchers identify a problem or question they would like to explore. They then develop a plan for how they will go about investigating this question. 

The  action stage  is when the research takes place. It involves conducting experiments, changing teaching practices, or collecting student data. 

The  observation stage  is when researchers collect data about what is happening during the action stage. This data can be used to measure the impact of the actions taken and determine if they successfully achieved their goals. 

The  reflection stage  is when researchers analyze the data collected during observation and discuss what they have learned. It allows them to change their plan and continue with the cycle.

What Are the Benefits of Action Research for Teachers and Students

There are several benefits of using action research in education, including the following:

• It helps teachers to become more reflective practitioners. Through reflection, teachers can learn new strategies for improving student outcomes.
• It helps teachers to develop a shared understanding of teaching and learning. This can lead to collaboration among educators and improved communication between teachers and students.
• It is a collaborative process that encourages teamwork and builds relationships among educators.
• It allows teachers to try new ideas and see how they work in practice.
• It encourages teacher-student dialogue about learning and helps students become more engaged in their education.
• It promotes professional development among educators.
• It is a cyclical process, so researchers can continue to refine their practices based on the feedback they receive.
• It can lead to positive changes in the classroom and the school.

What Examples of How Action Research Has Been Used to Improve Teaching and Learning Practices

One example of how action research has been used to improve teaching and learning practices is using portfolios . A portfolio is a collection of student work used to assess their learning progress. Portfolios can track students’ development over time and identify areas where they need assistance. They are also used to evaluate the effectiveness of teaching practices.

Another example is the use of formative assessments .  Formative assessments  are tests throughout the school year to measure students’ understanding of a topic. They help teachers to determine which concepts students understand and which ones they need more help with. They are also used to adjust teaching strategies based on students’ needs.

Action research can also be used to improve instruction for English Language Learners (ELLs) . ELLs are students who are new to English or who are not yet proficient in the language. Instruction for ELLs should be differentiated based on their level of proficiency. Additionally, it should be tailored to meet their individual needs. Action research can help educators to identify the best ways to teach ELLs and help them to achieve success in school.

What Are the Challenges Associated With Action Research

There are also some challenges associated with Action Research, including the following:

• It can be time-consuming, especially if researchers are working alone.
• Finding the resources needed to implement action research projects can be difficult.
• Getting buy-in from stakeholders, including administrators, teachers, and students, can be challenging.
• Not all research projects will yield positive results, discouraging those involved.

There are also some challenges associated with action research that can be difficult to overcome:

• It can be challenging to get everyone on board with the changes being made. This is especially true if the changes are controversial or involve significant changes to the status quo.
• It can be difficult to measure the impact of actions taken, especially in the short term. This can make it hard to determine whether or not the changes positively impact students.

These obstacles, however, can be overcome by following a few simple steps:

• Ensure that everyone involved in the research process understands why the changes are being made and what they hope to achieve.
• Collect data regularly and track progress over time. This will help to determine whether or not the changes are having a positive impact on students.
• Be willing to adapt and change course if necessary to achieve desired results.

Action research  is a powerful tool that can help to improve teaching and learning practices. However, it is important to be aware of the challenges associated with this type of research to overcome them. 

By taking the steps outlined above, researchers can ensure that they can make the most of action research and its potential benefits.

What Are the Limitations of Action Research

This method is effective for meeting the needs of students, but there are some limitations to consider.

One limitation of action research is that it can be time-consuming . Researchers often have to collect and analyze data on their own, which can take a significant amount of time. Furthermore, taking action and then measuring the impact of those actions can also be lengthy.

Another limitation of action research is that it can be expensive . To measure the impact of changes made in the classroom, researchers often need to purchase or rent equipment and pay for software licenses or subscriptions (e.g. IBM SPSS Statistics , Microsoft Excel ).

Finally, action research can be challenging to implement . It requires a certain level of expertise and can be difficult to carry out without proper training.

How Do You Get Started In Action Research

If you are interested in using action research, there are a few things you need to know. 

First, it is essential to understand that action research is a process, not a product. It takes time and effort to complete a successful action research project.

Second, you must clearly understand the problem or question you want to investigate. This should be something you are passionate about and think can make a difference in the lives of your students.

Third, you need to be willing to take action. One of the key characteristics of action research is that it involves taking real-world actions to improve teaching and learning practices. This can be challenging, but it is also exciting and rewarding.

Finally, you must be prepared to collect data and measure the impact of your actions. This is essential for documenting the success of your project and sharing your findings with others.

If you are ready to start using action research in your classroom or school, many resources are available to help you get started. The best place to start is with your school’s division office . They can provide information on how to get started and connect you with other educators who are also interested in using action research.

DepEd Research Management Guidelines

DepEd Action Research Topics and Sample Titles

Teacher Quality as a Key Factor Influencing Student Learning Outcomes

DepEd Supplemental Research Guides and Tools

DepEd School Research Manager Duties and Responsibilities

In addition, several books and articles can help you learn more about action research. These resources will provide an overview of the process and give you some practical tips for getting started.

Action Research an Essential Writing Guide for Teacher and Would Be Teachers by Darwin D. Bargo, Ed.D., Ph.D.

With these things in mind, you can start your journey toward becoming an action researcher today.

As educators, we must constantly look for ways to improve our teaching and learning practices. Action research is a great way to do that, as it allows us to take steps to improve student outcomes and then collect data to measure the impact of those actions. 

It would be best if you considered using this approach in your work, as it is the best way to ensure that students get the most out of their education.

How to Cite this Article

Llego, M. A. (2022, August 28). Action Research in Education: What You Need to Know. TeacherPH. Retrieved August 28, 2022 from, https://www.teacherph.com/action-research-education/

Mark Anthony Llego

Mark Anthony Llego, a visionary from the Philippines, founded TeacherPH in October 2014 with a mission to transform the educational landscape. His platform has empowered thousands of Filipino teachers, providing them with crucial resources and a space for meaningful idea exchange, ultimately enhancing their instructional and supervisory capabilities. TeacherPH's influence extends far beyond its origins. Mark's insightful articles on education have garnered international attention, featuring on respected U.S. educational websites. Moreover, his work has become a valuable reference for researchers, contributing to the academic discourse on education.

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Using an Inquiry Process to Solve Persistent Classroom Problems

Teachers can resolve challenges that come up over and over by using data to keep testing strategies until they find what works.

The start of a new school year is always filled with anticipation. Teachers hope for engaged students who want to attain success. Students set personal goals and often hope that this year will be better than last year. Parents want their children to try hard, do well, and they want their children’s teachers to be supportive and offer a safe learning space. The new school year is often filled with hope.

However, despite all the best intentions, at some point, the teacher will encounter a problem. Many problems can be resolved with the knowledge acquired through a teacher’s experience. Students may forget to bring a pencil to class, so you just keep a jar of sharpened pencils on your desk. Students who are English language learners struggle to read Shakespeare, so you provide them and all the other students with a link to the audio version of the play that they can listen to. These impromptu decisions have the potential to swiftly address the problem, thereby eliminating the need for further investigation.

What is Teacher Inquiry?

But what is a teacher supposed to do if a problem persists over time? Some students are always late to class right after lunch. Some students never raise their hand to participate in a class discussion. Some students don’t effectively edit their work prior to handing it in. How can a teacher work to identify strategies that can solve these persistent classroom problems? This is where teacher inquiry becomes a valuable tool.

As Marilyn Cochran-Smith and Susan L. Lytle discuss in their book Inquiry as Stance: Practitioner Research for the Next Generation , teacher inquiry is a process of questioning, exploring, and implementing strategies to address persistent classroom challenges. It mirrors the active learning process we encourage in students and can transform recurring problems into opportunities for growth. Most important, it also creates space for students to share their voices and perspectives—allowing them to play a role in guiding the changes that are implemented in the classroom.

How to Start the Inquiry Process

Identify the problem. Begin by clearly defining the issue. For example, if students are frequently late after lunch, consider this as your inquiry focus.

Gather action information. Before rushing to solutions, gather insights from blogs, research, books, or colleagues. For instance, if the problem is tardiness, you might explore strategies like greeting students at the door or starting the class with a high-energy, collaborative activity that is engaging for students .

Frame your inquiry question. Craft a focused question using the format: What impact does X have on Y? Here X is the planned intervention, and Y is the behavior.

• What impact does greeting students at the classroom door have on their punctuality?
• What impact does a sharing circle have on students’ presentation anxiety?

This approach shifts the perspective from seeing students as the problem to exploring solutions to unwanted behaviors. Rather than saying, “Students are always late to class right after lunch,” we can ask, “What impact does an engaging collaborative activity at the start of class have on students’ punctuality?” 

Implementing and Assessing the Strategy

Plan data collection. Before implementing your strategy, decide how you’ll measure its effectiveness. This could involve the following:

Quantitative data: Use attendance records, test scores, or quick surveys—whether digital or paper-based—to track student engagement. For example, monitor the number of students arriving on time before and after you start greeting them. Choose the survey method that best fits your classroom’s needs, whether it’s a digital link or QR code for students with technology, or a paper survey for those without.

Qualitative data: Collect student feedback through informal interviews or reflective journals to understand their experiences.

Mixed methods: You can collect a combination of quantitative and qualitative data to allow for quick, easy-to-read facts (quantitative) with an understanding of the why (qualitative) for the data.

Tip: To avoid overwhelming yourself, use data that you’re already collecting and analyze it with your inquiry question in mind.

Implement the strategy. Start with a small, manageable change. If you’re trying to improve punctuality, greet students at the door for a week and note any changes.

Evaluating the Results

Analyze the data . Review your collected data to see if there’s a noticeable effect. Did more students arrive on time? If you used a survey, what do the results indicate about students’ attitudes?

Reflect on the outcome. If the strategy worked, consider how it can be sustained or adapted for other challenges. If it didn’t, reflect on why. Did the strategy need more time, or should a different approach be tried?

Example: If greeting students didn’t improve punctuality, consider if greeting needs to be combined with another intervention, like a change in seating arrangements or communicating with students’ families to remind them about the importance of punctuality.

What if the Strategy Doesn’t Work?

Not all inquiries lead to success, and that’s OK. If your initial strategy doesn’t yield the desired results, reflect on the process.

• What could be adjusted? Perhaps the data collection method wasn’t effective, or the strategy needs more time to show results.
• What did you learn? Even if the strategy didn’t solve the problem, what insights did you gain that could inform future inquiries?

Adopt the same growth mindset you encourage in your students in order to view setbacks as learning opportunities . Inquiry is a cycle of continuous improvement, not a onetime fix.

Embracing the Inquiry Mindset

Inquiry empowers teachers to approach challenges with curiosity and adaptability. By framing problems as opportunities to learn, gathering and analyzing data, and reflecting on outcomes, teachers model the persistence and growth mindset we aim to instill in our students. Even when results aren’t immediate, the process fosters a culture of continuous learning and improvement, benefiting teachers and students alike.

Crafting an effective problem statement

Aug 31, 2024

Posted by: Regine Fe Arat

Crafting a clear and concise problem statement is an essential skill in project management. It’s a powerful tool that you can use for effective problem-solving as it guides teams toward innovative solutions and measurable outcomes.

Whether you’re a seasoned project manager or a newcomer to the field, being able to write problem statements can significantly enhance your ability to tackle complex challenges and drive meaningful change.

A problem statement concisely describes an issue or challenge that needs to be addressed. An effective problem statement frames the issue in a way that facilitates a deeper understanding and guides the problem-solving process.

At its core, a well-crafted problem statement should capture the essence of the challenge at hand, providing enough context for stakeholders to grasp the issue’s significance. It helps you find the most appropriate solution and ensures that all team members are aligned in their understanding of the problem’s scope and implications.

In this comprehensive guide, you’ll find out what problem statements are and what types you can use. You’ll also find practical examples and actionable tips to help you create impactful problem statements of your own.

What are the key components of a problem statement?

Here are the three key components of a problem statement:

The problem

You should clearly state the core issue or challenge to be addressed. This is the heart of your problem statement. Articulate it in a way that’s easy to understand and free from ambiguity.

The method used to solve the problem

While the problem statement itself shouldn’t propose specific solutions, it can outline the general approach or methodology you’ll use to address the issue. For example, you might mention the type of research, analysis or problem-solving techniques your team will employ.

The purpose, statement of objective and scope

This component outlines why addressing the problem is important and what the desired outcome looks like. It should clarify the goals of the problem-solving effort and define the boundaries of what you’ll address. This helps focus efforts and set clear expectations for what the project or initiative aims to achieve.

When to use a problem statement

A problem statement is a versatile tool that you can use across various scenarios in both professional and personal contexts. They are particularly valuable in the following cases:

• Initiating new projects: a problem statement helps define the project’s purpose and sets clear objectives from the outset.
• Addressing organizational challenges: it provides a structured approach to tackling complex issues within a company or team.
• Conducting research: researchers use problem statements to focus their investigations and define the scope of their studies.
• Presenting ideas to stakeholders: a well-formulated problem statement can effectively communicate the need for change or investment to decision-makers.
• Personal goal-setting: even in individual pursuits, problem statements can help clarify objectives and motivate action.

Types of problem statements

Understanding different types of problem statements can help you choose the best approach for your specific situation.

Let’s explore three common types:

The status quo problem statement

This type of problem statement focuses on the current state of affairs and highlights the gap between the existing situation and the desired outcome.

It’s particularly effective when you are addressing ongoing issues or systemic problems within an organization.

Example: “Our customer support team currently handles 150 tickets, on average, per day with a resolution time of 48 hours. This prolonged response time has led to a 15% decrease in customer satisfaction scores over the past quarter, potentially impacting our retention rates and brand reputation.”

Destination problem statement

A destination problem statement emphasizes the desired future state or goal.

It’s ideal for situations where you want to inspire change and motivate teams to work toward a specific vision.

Example: “We aim to create a seamless onboarding experience for new employees that reduces the time to full productivity from 12 to six weeks while increasing new hire satisfaction scores by 25% within the next fiscal year.”

The stakeholder problem statement

This type of problem statement focuses on the impact of an issue on specific individuals or groups.

It’s particularly useful when you need to highlight the human element of a problem and garner support for change.

Example: “Junior software developers in our organization report feeling overwhelmed and unsupported, with 60% expressing dissatisfaction with their professional growth opportunities. This has resulted in a 30% turnover rate among this group in the past year, leading to increased recruitment costs and knowledge loss.”

How to write a problem statement

Crafting an effective problem statement takes practice and attention to detail. Follow these steps to create impactful problem statements:

Understand the problem

Before putting pen to paper, invest time in thoroughly understanding the issue at hand. Gather data, conduct interviews with stakeholders and observe the problem in action if possible. This deep understanding will form the foundation of your problem statement.

Articulate the problem in simple, straightforward language. Avoid jargon or overly technical terms that might confuse readers. Your goal is to ensure that anyone reading the statement can quickly grasp the core issue.

Provide context

Include relevant background information that helps readers understand the problem’s significance. This might include historical data, industry benchmarks or organizational goals that the issue is affecting.

Identify the root cause

Dig deeper to uncover the underlying reasons for the problem. Avoid focusing on symptoms. Instead, strive to identify the fundamental issues that need to be addressed. Tools like the “5 whys” technique can be helpful in this process.

Be specific

Use concrete details and quantifiable metrics whenever possible. Instead of saying, “Customer satisfaction is low,” specify, “Customer satisfaction scores have dropped by 15% in the past quarter.” This precision helps create a clear picture of the problem’s scope and impact.

Use measurable criteria

Incorporate measurable elements that can be used to track progress and determine when the problem has been resolved. This might include specific metrics, timeframes or benchmarks.

Make it feasible

Ensure the problem statement describes an issue the organization can actually address. You’ll need to be realistic.

Consider your organization’s resources and constraints. While ambition is important, an overly broad or unattainable goal can be demotivating and unhelpful.

Avoid solution language

Resist the temptation to propose solutions in the problem statement. The goal is to clearly define the problem, not to prescribe how it should be solved. This approach encourages creative thinking and enables you and your team to consider a range of potential solutions.

Consider the audience

Tailor your problem statement to the intended audience. The level of detail and technical language may vary depending on whether you’re presenting to executives, team members or external stakeholders.

Seek feedback

Share your draft problem statement with colleagues or stakeholders to gather their input. Fresh perspectives can help identify blind spots or areas that need clarification.

Revise and refine

Refine your problem statement based on the feedback you receive. Don’t be afraid to go through multiple iterations to achieve the most clear and impactful statement possible.

Test for objectivity

Review your problem statement to ensure it remains objective and free from bias. Avoid language that assigns blame or makes assumptions about causes or solutions.

Challenges of writing a problem statement

While problem statements can be a powerful tool for problem-solving, you may face several common challenges when writing yours. Being aware of these pitfalls can help you avoid them and create more effective problem statements.

Making it too complicated and lacking detail

One of the most frequent issues in problem statement writing is finding the right balance between detail and clarity.

Oversimplifying the problem can lead to a statement that’s too vague to be actionable. On the other hand, including too much detail can obscure the core issue and make the statement difficult to understand.

To overcome this challenge, focus on the essential elements of the problem. Start with a clear, concise statement about the issue, then add only the most relevant contextual details. Use specific, measurable criteria to define the problem’s scope and impact, but avoid getting bogged down in excessive technical jargon or minute, unhelpful details.

Ignoring stakeholders’ perspectives

Another common pitfall is failing to consider the diverse perspectives of all the stakeholders the problem affects. This can result in a problem statement that doesn’t fully capture the issue’s complexity or fails to resonate with key decision-makers.

To address this challenge, make an effort to gather input from a wide range of stakeholders before finalizing your problem statement. This might include conducting interviews, surveys or focus groups with employees, customers, partners or other relevant parties.

Incorporate these diverse viewpoints into your problem statement to create a more comprehensive and compelling representation of the issue.

Misalignment with organizational goals

Sometimes, problem statements can be well-crafted but fail to align with broader organizational objectives. This misalignment can lead to wasted resources and efforts on issues that, while important, may not be critical to the company’s overall success.

To ensure your problem statement aligns with the organization’s goals, review your company’s mission statement, strategic plans and key performance indicators before you get started. Consider how the problem you’re addressing relates to these broader objectives.

If possible, explicitly link the problem and its potential resolution to specific goals or metrics in your statement.

Failing to review and revise

An effective problem statement often requires multiple iterations and refinements. Many project managers make the mistake of treating their first draft as the final version, missing opportunities to improve clarity, precision and impact.

To overcome this challenge:

• Build time for revision into your problem statement writing process.
• After crafting your initial draft, step away from it for a short period.
• Return with fresh eyes to critically evaluate and refine your statement.
• Share it with colleagues or mentors for feedback. Be open to making substantive changes based on their input.

The last card

Being able to write problem statements is a valuable skill that can significantly enhance your problem-solving capabilities and drive meaningful change within your organization. They enable you to set the stage for innovative solutions and improved processes – but to do this, you’ll need to clearly articulate challenges, provide context and focus on measurable outcomes.

A well-crafted problem statement is a powerful tool for aligning teams, securing resources and guiding decision-making. It’s the foundation for effective problem-solving strategies. As you get better at writing problem statements, you’ll find that complex challenges become more manageable and your ability to drive positive change increases.

At Pip Decks, we’re passionate about equipping professionals with the tools and knowledge they need to excel in their roles. Whether you’re looking to improve your problem-solving skills, enhance team collaboration or develop your leadership abilities, you’ll find the answers you need in our expert-written card decks.

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