Critical Thinking and Effective Communication: Enhancing Interpersonal Skills for Success

communication and critical thinking

In today’s fast-paced world, effective communication and critical thinking have become increasingly important skills for both personal and professional success. Critical thinking refers to the ability to analyze situations, gather information, and make sound judgments, while effective communication involves not only conveying ideas clearly but also actively listening and responding to others. These two crucial abilities are intertwined, as critical thinking often mediates information processing, leading to a more comprehensive understanding and ultimately enhancing communication.

Key Takeaways

Critical thinking fundamentals, skill and knowledge.

Critical thinking is an essential cognitive skill that individuals should cultivate in order to master effective communication. It is the ability to think clearly and rationally, understand the logical connections between ideas, identify and construct arguments, and evaluate information to make better decisions in personal and professional life [1] . A well-developed foundation of knowledge is crucial for critical thinkers, as it enables them to analyze situations, evaluate arguments, and draw, inferences from the information they process.

Analysis and Evidence

A key component of critical thinking is the ability to analyze information, which involves breaking down complex problems or arguments into manageable parts to understand their underlying structure [2] . Analyzing evidence is essential in order to ascertain the validity and credibility of the information, which leads to better decision-making. Critical thinkers must consider factors like the source’s credibility, the existence of potential biases, and any relevant areas of expertise before forming judgments.

Clarity of Thought

In summary, mastering critical thinking fundamentals, including skill and knowledge, analysis of evidence, and clarity of thought, is essential for effective communication. Cultivating these abilities will enable individuals to better navigate their personal and professional lives, fostering stronger, more efficient connections with others.

Importance of Critical Thinking

Workplace and leadership.

Critical thinking is a vital skill for individuals in the workplace, particularly for those in leadership roles. It contributes to effective communication, enabling individuals to articulate their thoughts clearly and understand the perspectives of others. Furthermore, critical thinking allows leaders to make informed decisions by evaluating available information and considering potential consequences. Developing this skill can also empower team members to solve complex problems by exploring alternative solutions and applying rational thinking.

Decisions and Problem-Solving

Confidence and emotions.

Critical thinking plays a significant role in managing one’s emotions and cultivating self-confidence. By engaging in rational and objective thinking, individuals can develop a clearer understanding of their own beliefs and values. This awareness can lead to increased self-assurance and the ability to effectively articulate one’s thoughts and opinions. Additionally, critical thinking can help individuals navigate emotionally-charged situations by promoting logical analysis and appropriate emotional responses. Ultimately, honing critical thinking skills can establish a strong foundation for effective communication and emotional intelligence.

Effective Communication

Verbal communication, nonverbal communication, visual communication.

Visual communication involves the use of visual aids such as images, graphs, charts, and diagrams to support or enhance verbal messages. It can help to make complex information more understandable and engaging. To maximize the effectiveness of visual communication, consider the following tips:

Critical Thinking Skills in Communication

Listening and analyzing.

Developing strong listening and analyzing skills is crucial for critical thinking in communication. This involves actively paying attention to what others are saying and sifting through the information to identify key points. Taking a step back to analyze and evaluate messages helps ensure a clear understanding of the topic.

Biases and Perspective

Considering other people’s perspectives allows you to view an issue from multiple angles, eventually leading to a more thorough understanding. Approaching communications with an open and receptive mind gives you a greater ability to relate and empathize with others, which in turn enhances the overall effectiveness of communication.

Problem-Solving and Questions

Critical thinking is intrinsically linked to problem-solving and asking questions. By incorporating these skills into the communication process, you become more adept at identifying issues, formulating solutions, and adapting the way you communicate to different situations.

Ultimately, enhancing your critical thinking skills in communication leads to better understanding, stronger connections, and more effective communication. By combining active listening, awareness of biases and perspectives, and problem-solving through questioning, you can significantly improve your ability to navigate even the most complex communications with confidence and clarity.

Improving Critical Thinking and Communication

Methods and techniques.

By honing these skills, individuals can better navigate the complexities of modern life and develop more effective communication capabilities.

Problem-Solving Skills

By mastering this framework, individuals can tackle problems more effectively and communicate their solutions with clarity and confidence.

Staying on Point and Focused

By maintaining focus throughout your communication, you can improve your ability to think critically and communicate more effectively.

Teaching and Training Critical Thinking

Content and curriculum, instructors and teachers.

The role of instructors and teachers in promoting critical thinking cannot be underestimated. They should be trained and equipped with strategies to stimulate thinking, provoke curiosity, and encourage students to question assumptions. Additionally, they must create a learning environment that supports the development of critical thinking by being patient, open-minded, and accepting of diverse perspectives.

Engaging Conversations

Conversations play a significant role in the development of critical thinking and effective communication skills. Instructors should facilitate engaging discussions, prompt students to explain their reasoning, and ask open-ended questions that promote deeper analysis. By doing so, learners will be able to refine their ideas, understand various viewpoints, and build their argumentation skills, leading to more effective communication overall.

Frequently Asked Questions

What are the essential aspects of critical thinking, how do communication skills impact problem-solving.

Effective communication skills are crucial in problem-solving, as they facilitate the exchange of information, ideas, and perspectives. Clear and concise communication helps ensure that all team members understand the problem, the proposed solutions, and their roles in the process. Additionally, strong listening skills enable better comprehension of others’ viewpoints and foster collaboration.

How does language influence critical thinking?

What strategies can enhance communication in critical thinking, what are the benefits of critical thinking in communication.

Critical thinking enhances communication by promoting clarity, objectivity, and logical reasoning. When we engage in critical thinking, we question assumptions, consider multiple viewpoints, and evaluate the strength of arguments. As a result, our communication becomes more thoughtful, persuasive, and effective at conveying the intended message .

How do critical thinking skills contribute to effective communication?

You may also like, difference between intelligence and critical thinking, how to overcome critical thinking barriers, 8 real-world applications of critical thinking in everyday decision making, thinking critically about new information, download this free ebook.

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7.2 Critical Thinking

Imagine someone asked you to share the best way to approach a colleague about a behaviour that is bothering them. What would you say? How did you come to your response? If you asked and someone told you their answer, what would you think or feel about their response? How did you come to the reaction you had to their response? Recalling the role of perception from an earlier chapter, we know that our communication is always shaped by a perspective we hold based on our experiences. What happens when you don’t know the answer or you don’t like the option someone else provided? How do you re-approach the question to come up with a response? When searching for information on how to answer a question, how do we select the best information? Communication competence is achieved by the ability to pay critical attention to how information is being perceived, selected, and communicated by ourselves and others. This is especially challenging in increasingly diverse, complex, and information-filled environments.

So, what are our strategies? In reality, there are many different strategies to critically attend to the messages we send and receive. In this section, we will explore a three-strategy approach: critical listening , critical thinking , and critical ignoring .

In the scenario above in which a co-worker asks you to share the best way to approach a colleague about a behaviour that is bothering them, what would your immediate response be? Your immediate response might be an effective solution, but that’s not what we’re trying to figure out. Whatever your immediate response was, we want to learn to employ strategies to actively seek other possible solutions and explore them in depth. Your immediate response to the question may also indicate your own bias, which is what we want to avoid when choosing and communicating a response. Bias is “an outlook … based on a personal and sometimes unreasoned judgement and/or an instance of such prejudice” (Merriam-Webster, 2023a). Perhaps you consciously recall personal experiences of how you’ve approached co-workers in the past, and your immediate response has been shaped by those experiences. Your response is biased because it is based on personal experience. Sometimes we are consciously aware of our bias when we communicate; however, implicit bias can also exist. Implicit bias is “a bias or prejudice that is present but not consciously held or recognized” (Merriam-Webster, 2023b). Shaping our response according to our experiences is natural and helps us make decisions quickly. At the same time, relying only on our own experiences limits us to the options we already know.

If competent communication is our goal, competent communicators can understand, choose from, and perform a wide range of behaviours (Adler et al., 2021, pp. 16–19). Knowing about conscious and implicit bias, we can start to listen to ourselves and others communicate and possibly become consciously aware. Listening to all communication can help us become more reasoned communicators and allow us to connect better with others as we acknowledge diverse perspectives alongside our own. Bias can turn into reason when more information is gathered, other possible solutions are identified, and all the information is analyzed to determine a reasoned response or action.

Ultimately, using strategies to critically attend to information helps us to do the following:

  • Challenge our assumptions
  • Avoid information overload
  • Avoid the communication of biased or irrelevant information
  • Develop an understanding of and empathy for different perspectives
  • Explore options to make an informed decision
  • Connect with diverse audiences.

Strategy 1: Critical Listening

Many different ways of listening are described in literature. Three listening types are commonly discussed:

  • Informational listening
  • Comprehensive and evaluative listening
  • Empathic listening

Each type of listening serves a different purpose, can be used in isolation or simultaneously, and can help us perceive, select and/or evaluate information to use orally or in writing. Each of the listening styles can be used when attending to external information being given to us and can also serve as an introspective approach to listening to ourselves.

Informational listening involves gathering new information and facts, then identifying key points. This is followed by recording the information so that we can access it later by committing it to memory and/or taking physical notes.

Comprehensive and evaluative listening is a combination of listening styles that does not attempt to decide if information is right or wrong. Instead, this listening style determines the main message the information is trying to send and how similar or different the information is to our existing knowledge and beliefs. It is through this listening style that we decide what we have learned. This process is an active approach that uses the following steps;

  • Seeks to understand and organize the information gathered; uses paraphrasing and questioning communication skills
  • Seeks to align the new information with what we already know or believe

Empathic listening is an active listening style that seeks to identify and understand the feelings and emotions behind the information being presented. You may ask questions, gently requesting that the speaker discuss their feelings and emotions. You will also use paraphrasing, and seek clarification to help understand whether you have truly heard the other person’s perspective. This listening style helps to create connection and trust between the listener and speaker.

Consider the following scenario: Your workplace team is trying to decide whether cellphones should be banned whenever interactions with clients take place. The discussion has been raised several times and there are many different opinions and perspectives on the question.

When you ask yourself the question, listen to your own reaction and internal communication. When you imagine this discussion taking place with your workplace team, imagine the range of opinions and perspectives. When you imagine yourself doing any kind of research to gather information about the topic, imagine the information you might find.

How would you use each of the listening styles above? Imagine the possible information you might gather from each listening style. Imagine the possible emotions and feelings that may need to be managed. What might be the benefits and challenges from using each listening style?

Gathering information is usually the first step in any situation that requires critically attending to information, but it doesn’t end there, and you may revisit the critical listening strategy at any point in your approach. Nonetheless, after gathering information, you’ll need to do something with it, and there may be a lot of information to sort through. This is where the next two strategies come into play.

Strategy 2: Critical Thinking

The concept of critical thinking does not have a single definition; instead, definitions range from simple to complex but capture a common theme of analyzing information to gain a better understanding.

Here are a few definitions to consider:

  • Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action (Foundation for Critical Thinking, 2019).
  • For some, critical thinking has a lot to do with understanding one’s own perspective and those of others.
  • Critical thinking is the mental process involved in processing information for the purpose of problem solving, decision making, and thinking critically (Drew, 2023).
  • Critical thinking is the means of assessing the accuracy, authenticity, plausibility, or sufficiency of all information (Beyer 1995).
  • Critical thinking is developing the ability to think in alignment with the original idea or different from the original idea.

Not surprisingly, several critical-thinking models or frameworks are commonly used. Each approaches the process of analyzing and understanding information in a different way and for a different purpose. Some examples of critical-thinking models are listed in the table below.

Table 7.1. Examples of Critical-Thinking Models or Frameworks

Consider the previous scenario where your workplace team is trying to decide whether cellphones should be banned whenever interactions with clients take place. The discussion has been raised several times, and there are many different opinions and perspectives on the question. Choose one or two of the critical-thinking models in the table above to explore and click on the links. Use the steps in each model to answer the question “Should cellphones be banned whenever interactions with clients take place?”

In their own unique way, each model will ask you to gather more information from sources of information such as books, articles, or other people. You will then compare and analyze the information and perspectives you gather, considering possible courses of action and their possible outcomes and impacts. This gathering, sorting, and analyzing of information is essential to making a final decision based on reason instead of personal bias. However, as you may have already felt, the process can be overwhelming if there are a lot of facts, perspectives, and resulting options and consequences. We can understand why personal bias becomes the more attractive and easily accessible option.

Strategy 3: Critical Ignoring

The third and find strategy in moving towards communication competence, critical ignoring , helps us navigate the sea of information and decide what to keep and what to discard. As you consider your own response and that of others to the question “Should cellphones be banned whenever interactions with clients take place?” you may think of some strong opinionated responses that might be communicated or find some compelling evidence for or against the issue when you research the topic. The degree to which you feel overwhelmed by the information indicates your natural capacity for taking in information, and you may have already started to ignore some of the information you have come across.

This means you are already engaging in critical ignoring , which is choosing what to ignore, learning how to resist misleading information, and deciding where to invest your attention (Kozyreva et al., 2023). You may now be asking how critical ignoring is not biased. Critical ignoring is not biased because the choice of what information is ignored is based on assessing the quality of the information and is not based on personal opinions and perspectives. Note that although critical ignoring is designed for online sources of information, it is possible to apply the same approach to human sources of information.

The following three steps are involved in critical ignoring:

  • Self-nudging: This is ignoring temptations by removing them. For example, you know that a particular website or social media platform tends to post a lot of information that grabs your attention but isn’t usually helpful because of its lack of objective facts and supporting evidence. You turn off notifications from these sources or remove them. Then you turn your attention to the high-quality sources of information that usually do provide information that stands up to reason. Self-nudging provides a sense of control, enabling you to access the best sources of information in diverse and complex environments.
  • Lateral reading: This is determining how trustworthy a source and its information is by investigating the background of the website and author, and by comparing the information across a wide variety of sources. For example, you click on an article with an attention-grabbing title that is connected to a problem you’ve recently been discussing with colleagues. The information sounds excellent and helpful, but how to be sure? Investigating the author of the article reveals that they have credentials and experience related to the topic. A close look at the organization that runs the website reveals that they are selling one of the products mentioned in the article, which casts doubt on the quality of the information. Last but not least, you search for other articles on the same topic, and almost all the articles from different sources agree with the information presented in the original article. You assess the article’s information to be of reasonable quality and forward it to your colleagues to consider. Lateral reading is initially time consuming, but with practice, it can develop into a quick and easy method of investing in the highest-quality information.
  • Do not feed the trolls—ignoring malicious actors: This involves learning how to ignore the people who spread misinformation or harass others using multiple platforms, or those who create debate or argument where there is none to be had. Because online statements can be emotionally charged, deliberately personal, or polarizing, we as humans tend to have just as emotional a response, and it is difficult not to react or try to defend the cause or individual being attacked. “Feeding the trolls” by directly engaging with them is tempting but ultimately has the same effect as feeding ourselves a good breakfast—it provides the necessary fuel for growth and regeneration. Instead of feeding the trolls, do not respond directly, block and report them to the platform where they are making statements, and then seek support from your close social group or professionals.

(Kozyreva et al., 2023)

Consider the previous scenario where your workplace team is trying to decide whether cellphones should be banned whenever interactions with clients take place. If you followed the first two steps, critical listening and critical thinking , you now have a lot of information to sort through. There may be many different opinions and perspectives on the question, and perhaps you found a few published articles. Next comes the third and final step, critical ignoring , to narrow down the information that really helps to answer the question.

As you reflect on the information you gather when exploring any topic or question, this three-strategy approach will help you manage the information and come to a reasonable course of action.

Relating Theory to Real Life

  • Consider the following questions (Stevenson, 2023) and choose one that you would like to use to work through the three-step critical-thinking strategy you’ve read about on this page:
  • Does humanity have the right to colonize other planets?
  • Should we aim to rehabilitate prisoners or should we just punish them for their crimes?
  • Would public health care be better than private?
  • Should more be done to protect children on social media?

2. Use the critical listening, critical thinking, and critical ignoring three-step strategy.

  • What response to the original question did you come up with?
  • List and describe at least three key points that helped determine your final response as a result of using the three-step strategy.

Attribution

Unless otherwise indicated, material on this page has been copied and adapted from the following resource:

Department of Communication Studies. (n.d.). Communicating to connect: Interpersonal communication for today. Austin Community College. https://sites.google.com/austincc.edu/interpersonaloer/title-page , licensed under CC BY-NC-SA 4.0 , except where otherwise noted.

Adler, R. B., Rolls, J. A., & Proctor, R., II. (2021). LOOK: Looking out, looking in (4th ed.). Cengage Canada. (Original work published 2017)

Apedaile, S., & NorQuest College Centre for Intercultural Education. (2015). The Something’s up! cycle . https://www.norquest.ca/NorquestCollege/media/pdf/about/resources/intercultural-resources-for-educators/the-somethings-up-cycle.pdf

Beyer, B. K. (1995).  Critical thinking. Phi Kappa Delta Educational Foundation.

Crockett, L. (2021, September 29). The most useful critical thinking mental models to know about . Future Focused Learning. https://blog.futurefocusedlearning.net/useful-critical-thinking-mental-models

Drew, C. (2023, May 10). The 4 types of critical thinking skills – explained! HelpfulProfessor.com. https://helpfulprofessor.com/thinking-skills/

The Foundation for Critical Thinking. (2019). Defining critical thinking . https://www.criticalthinking.org/pages/defining-critical-thinking/766

Hammond, J., Keeney, R., & Raiffa, H. (1999). Smart choices: PROACT technique . Harvard Business School Press. https://www.canada.ca/en/services/jobs/training/initiatives/skills-success/tools/problem-solved-employees-learners.html#h2.04

Kozyreva, A., Wineburg, S., Lewandowsky, S., & Hertwig, R. (2023). Critical ignoring as a core competence for digital citizens. Current Directions in Psychological Science, 32 (1), 81–88. https://doi.org/10.1177/09637214221121570

Merriam-Webster. (2023a). Bias. In Merriam-Webster.com dictionary . https://www.merriam-webster.com/dictionary/bias

Merriam-Webster. (2023b). Implicit bias. In Merriam-Webster.com dictionary . https://www.merriam-webster.com/dictionary/implicit%20bias

Plymouth University. (2010). Critical thinking . Learning Development with Plymouth University. https://www.plymouth.ac.uk/uploads/production/document/path/1/1710/Critical_Thinking.pdf

Stevenson, T. (2023, April 13). 80 ethical questions to ask yourself and others . Questions About Everything. https://questionsabouteverything.com/ethical-questions/#Looking_For_More_Questions

Vanderpool, A., & Robinson, T. A. (2017, November 29). Critical thinking: Multiple models for teaching and learning (abridged) . Teaching With Writing: The WIC Newsletter (Spring 2023). https://blogs.oregonstate.edu/wicnews/2017/11/29/critical-thinking-multiple-models-teaching-learning/#:~:text=Beyer’s%20evaluative%20thinking%20model&text=Thus%2C%20critical%20(or%2C%20to,(Beyer%201995%2C%2010

Introduction to Communications Copyright © 2023 by NorQuest College is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License , except where otherwise noted.

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Critical Thinking

Critical thinking is a widely accepted educational goal. Its definition is contested, but the competing definitions can be understood as differing conceptions of the same basic concept: careful thinking directed to a goal. Conceptions differ with respect to the scope of such thinking, the type of goal, the criteria and norms for thinking carefully, and the thinking components on which they focus. Its adoption as an educational goal has been recommended on the basis of respect for students’ autonomy and preparing students for success in life and for democratic citizenship. “Critical thinkers” have the dispositions and abilities that lead them to think critically when appropriate. The abilities can be identified directly; the dispositions indirectly, by considering what factors contribute to or impede exercise of the abilities. Standardized tests have been developed to assess the degree to which a person possesses such dispositions and abilities. Educational intervention has been shown experimentally to improve them, particularly when it includes dialogue, anchored instruction, and mentoring. Controversies have arisen over the generalizability of critical thinking across domains, over alleged bias in critical thinking theories and instruction, and over the relationship of critical thinking to other types of thinking.

2.1 Dewey’s Three Main Examples

2.2 dewey’s other examples, 2.3 further examples, 2.4 non-examples, 3. the definition of critical thinking, 4. its value, 5. the process of thinking critically, 6. components of the process, 7. contributory dispositions and abilities, 8.1 initiating dispositions, 8.2 internal dispositions, 9. critical thinking abilities, 10. required knowledge, 11. educational methods, 12.1 the generalizability of critical thinking, 12.2 bias in critical thinking theory and pedagogy, 12.3 relationship of critical thinking to other types of thinking, other internet resources, related entries.

Use of the term ‘critical thinking’ to describe an educational goal goes back to the American philosopher John Dewey (1910), who more commonly called it ‘reflective thinking’. He defined it as

active, persistent and careful consideration of any belief or supposed form of knowledge in the light of the grounds that support it, and the further conclusions to which it tends. (Dewey 1910: 6; 1933: 9)

and identified a habit of such consideration with a scientific attitude of mind. His lengthy quotations of Francis Bacon, John Locke, and John Stuart Mill indicate that he was not the first person to propose development of a scientific attitude of mind as an educational goal.

In the 1930s, many of the schools that participated in the Eight-Year Study of the Progressive Education Association (Aikin 1942) adopted critical thinking as an educational goal, for whose achievement the study’s Evaluation Staff developed tests (Smith, Tyler, & Evaluation Staff 1942). Glaser (1941) showed experimentally that it was possible to improve the critical thinking of high school students. Bloom’s influential taxonomy of cognitive educational objectives (Bloom et al. 1956) incorporated critical thinking abilities. Ennis (1962) proposed 12 aspects of critical thinking as a basis for research on the teaching and evaluation of critical thinking ability.

Since 1980, an annual international conference in California on critical thinking and educational reform has attracted tens of thousands of educators from all levels of education and from many parts of the world. Also since 1980, the state university system in California has required all undergraduate students to take a critical thinking course. Since 1983, the Association for Informal Logic and Critical Thinking has sponsored sessions in conjunction with the divisional meetings of the American Philosophical Association (APA). In 1987, the APA’s Committee on Pre-College Philosophy commissioned a consensus statement on critical thinking for purposes of educational assessment and instruction (Facione 1990a). Researchers have developed standardized tests of critical thinking abilities and dispositions; for details, see the Supplement on Assessment . Educational jurisdictions around the world now include critical thinking in guidelines for curriculum and assessment.

For details on this history, see the Supplement on History .

2. Examples and Non-Examples

Before considering the definition of critical thinking, it will be helpful to have in mind some examples of critical thinking, as well as some examples of kinds of thinking that would apparently not count as critical thinking.

Dewey (1910: 68–71; 1933: 91–94) takes as paradigms of reflective thinking three class papers of students in which they describe their thinking. The examples range from the everyday to the scientific.

Transit : “The other day, when I was down town on 16th Street, a clock caught my eye. I saw that the hands pointed to 12:20. This suggested that I had an engagement at 124th Street, at one o’clock. I reasoned that as it had taken me an hour to come down on a surface car, I should probably be twenty minutes late if I returned the same way. I might save twenty minutes by a subway express. But was there a station near? If not, I might lose more than twenty minutes in looking for one. Then I thought of the elevated, and I saw there was such a line within two blocks. But where was the station? If it were several blocks above or below the street I was on, I should lose time instead of gaining it. My mind went back to the subway express as quicker than the elevated; furthermore, I remembered that it went nearer than the elevated to the part of 124th Street I wished to reach, so that time would be saved at the end of the journey. I concluded in favor of the subway, and reached my destination by one o’clock.” (Dewey 1910: 68–69; 1933: 91–92)

Ferryboat : “Projecting nearly horizontally from the upper deck of the ferryboat on which I daily cross the river is a long white pole, having a gilded ball at its tip. It suggested a flagpole when I first saw it; its color, shape, and gilded ball agreed with this idea, and these reasons seemed to justify me in this belief. But soon difficulties presented themselves. The pole was nearly horizontal, an unusual position for a flagpole; in the next place, there was no pulley, ring, or cord by which to attach a flag; finally, there were elsewhere on the boat two vertical staffs from which flags were occasionally flown. It seemed probable that the pole was not there for flag-flying.

“I then tried to imagine all possible purposes of the pole, and to consider for which of these it was best suited: (a) Possibly it was an ornament. But as all the ferryboats and even the tugboats carried poles, this hypothesis was rejected. (b) Possibly it was the terminal of a wireless telegraph. But the same considerations made this improbable. Besides, the more natural place for such a terminal would be the highest part of the boat, on top of the pilot house. (c) Its purpose might be to point out the direction in which the boat is moving.

“In support of this conclusion, I discovered that the pole was lower than the pilot house, so that the steersman could easily see it. Moreover, the tip was enough higher than the base, so that, from the pilot’s position, it must appear to project far out in front of the boat. Moreover, the pilot being near the front of the boat, he would need some such guide as to its direction. Tugboats would also need poles for such a purpose. This hypothesis was so much more probable than the others that I accepted it. I formed the conclusion that the pole was set up for the purpose of showing the pilot the direction in which the boat pointed, to enable him to steer correctly.” (Dewey 1910: 69–70; 1933: 92–93)

Bubbles : “In washing tumblers in hot soapsuds and placing them mouth downward on a plate, bubbles appeared on the outside of the mouth of the tumblers and then went inside. Why? The presence of bubbles suggests air, which I note must come from inside the tumbler. I see that the soapy water on the plate prevents escape of the air save as it may be caught in bubbles. But why should air leave the tumbler? There was no substance entering to force it out. It must have expanded. It expands by increase of heat, or by decrease of pressure, or both. Could the air have become heated after the tumbler was taken from the hot suds? Clearly not the air that was already entangled in the water. If heated air was the cause, cold air must have entered in transferring the tumblers from the suds to the plate. I test to see if this supposition is true by taking several more tumblers out. Some I shake so as to make sure of entrapping cold air in them. Some I take out holding mouth downward in order to prevent cold air from entering. Bubbles appear on the outside of every one of the former and on none of the latter. I must be right in my inference. Air from the outside must have been expanded by the heat of the tumbler, which explains the appearance of the bubbles on the outside. But why do they then go inside? Cold contracts. The tumbler cooled and also the air inside it. Tension was removed, and hence bubbles appeared inside. To be sure of this, I test by placing a cup of ice on the tumbler while the bubbles are still forming outside. They soon reverse” (Dewey 1910: 70–71; 1933: 93–94).

Dewey (1910, 1933) sprinkles his book with other examples of critical thinking. We will refer to the following.

Weather : A man on a walk notices that it has suddenly become cool, thinks that it is probably going to rain, looks up and sees a dark cloud obscuring the sun, and quickens his steps (1910: 6–10; 1933: 9–13).

Disorder : A man finds his rooms on his return to them in disorder with his belongings thrown about, thinks at first of burglary as an explanation, then thinks of mischievous children as being an alternative explanation, then looks to see whether valuables are missing, and discovers that they are (1910: 82–83; 1933: 166–168).

Typhoid : A physician diagnosing a patient whose conspicuous symptoms suggest typhoid avoids drawing a conclusion until more data are gathered by questioning the patient and by making tests (1910: 85–86; 1933: 170).

Blur : A moving blur catches our eye in the distance, we ask ourselves whether it is a cloud of whirling dust or a tree moving its branches or a man signaling to us, we think of other traits that should be found on each of those possibilities, and we look and see if those traits are found (1910: 102, 108; 1933: 121, 133).

Suction pump : In thinking about the suction pump, the scientist first notes that it will draw water only to a maximum height of 33 feet at sea level and to a lesser maximum height at higher elevations, selects for attention the differing atmospheric pressure at these elevations, sets up experiments in which the air is removed from a vessel containing water (when suction no longer works) and in which the weight of air at various levels is calculated, compares the results of reasoning about the height to which a given weight of air will allow a suction pump to raise water with the observed maximum height at different elevations, and finally assimilates the suction pump to such apparently different phenomena as the siphon and the rising of a balloon (1910: 150–153; 1933: 195–198).

Diamond : A passenger in a car driving in a diamond lane reserved for vehicles with at least one passenger notices that the diamond marks on the pavement are far apart in some places and close together in others. Why? The driver suggests that the reason may be that the diamond marks are not needed where there is a solid double line separating the diamond lane from the adjoining lane, but are needed when there is a dotted single line permitting crossing into the diamond lane. Further observation confirms that the diamonds are close together when a dotted line separates the diamond lane from its neighbour, but otherwise far apart.

Rash : A woman suddenly develops a very itchy red rash on her throat and upper chest. She recently noticed a mark on the back of her right hand, but was not sure whether the mark was a rash or a scrape. She lies down in bed and thinks about what might be causing the rash and what to do about it. About two weeks before, she began taking blood pressure medication that contained a sulfa drug, and the pharmacist had warned her, in view of a previous allergic reaction to a medication containing a sulfa drug, to be on the alert for an allergic reaction; however, she had been taking the medication for two weeks with no such effect. The day before, she began using a new cream on her neck and upper chest; against the new cream as the cause was mark on the back of her hand, which had not been exposed to the cream. She began taking probiotics about a month before. She also recently started new eye drops, but she supposed that manufacturers of eye drops would be careful not to include allergy-causing components in the medication. The rash might be a heat rash, since she recently was sweating profusely from her upper body. Since she is about to go away on a short vacation, where she would not have access to her usual physician, she decides to keep taking the probiotics and using the new eye drops but to discontinue the blood pressure medication and to switch back to the old cream for her neck and upper chest. She forms a plan to consult her regular physician on her return about the blood pressure medication.

Candidate : Although Dewey included no examples of thinking directed at appraising the arguments of others, such thinking has come to be considered a kind of critical thinking. We find an example of such thinking in the performance task on the Collegiate Learning Assessment (CLA+), which its sponsoring organization describes as

a performance-based assessment that provides a measure of an institution’s contribution to the development of critical-thinking and written communication skills of its students. (Council for Aid to Education 2017)

A sample task posted on its website requires the test-taker to write a report for public distribution evaluating a fictional candidate’s policy proposals and their supporting arguments, using supplied background documents, with a recommendation on whether to endorse the candidate.

Immediate acceptance of an idea that suggests itself as a solution to a problem (e.g., a possible explanation of an event or phenomenon, an action that seems likely to produce a desired result) is “uncritical thinking, the minimum of reflection” (Dewey 1910: 13). On-going suspension of judgment in the light of doubt about a possible solution is not critical thinking (Dewey 1910: 108). Critique driven by a dogmatically held political or religious ideology is not critical thinking; thus Paulo Freire (1968 [1970]) is using the term (e.g., at 1970: 71, 81, 100, 146) in a more politically freighted sense that includes not only reflection but also revolutionary action against oppression. Derivation of a conclusion from given data using an algorithm is not critical thinking.

What is critical thinking? There are many definitions. Ennis (2016) lists 14 philosophically oriented scholarly definitions and three dictionary definitions. Following Rawls (1971), who distinguished his conception of justice from a utilitarian conception but regarded them as rival conceptions of the same concept, Ennis maintains that the 17 definitions are different conceptions of the same concept. Rawls articulated the shared concept of justice as

a characteristic set of principles for assigning basic rights and duties and for determining… the proper distribution of the benefits and burdens of social cooperation. (Rawls 1971: 5)

Bailin et al. (1999b) claim that, if one considers what sorts of thinking an educator would take not to be critical thinking and what sorts to be critical thinking, one can conclude that educators typically understand critical thinking to have at least three features.

  • It is done for the purpose of making up one’s mind about what to believe or do.
  • The person engaging in the thinking is trying to fulfill standards of adequacy and accuracy appropriate to the thinking.
  • The thinking fulfills the relevant standards to some threshold level.

One could sum up the core concept that involves these three features by saying that critical thinking is careful goal-directed thinking. This core concept seems to apply to all the examples of critical thinking described in the previous section. As for the non-examples, their exclusion depends on construing careful thinking as excluding jumping immediately to conclusions, suspending judgment no matter how strong the evidence, reasoning from an unquestioned ideological or religious perspective, and routinely using an algorithm to answer a question.

If the core of critical thinking is careful goal-directed thinking, conceptions of it can vary according to its presumed scope, its presumed goal, one’s criteria and threshold for being careful, and the thinking component on which one focuses. As to its scope, some conceptions (e.g., Dewey 1910, 1933) restrict it to constructive thinking on the basis of one’s own observations and experiments, others (e.g., Ennis 1962; Fisher & Scriven 1997; Johnson 1992) to appraisal of the products of such thinking. Ennis (1991) and Bailin et al. (1999b) take it to cover both construction and appraisal. As to its goal, some conceptions restrict it to forming a judgment (Dewey 1910, 1933; Lipman 1987; Facione 1990a). Others allow for actions as well as beliefs as the end point of a process of critical thinking (Ennis 1991; Bailin et al. 1999b). As to the criteria and threshold for being careful, definitions vary in the term used to indicate that critical thinking satisfies certain norms: “intellectually disciplined” (Scriven & Paul 1987), “reasonable” (Ennis 1991), “skillful” (Lipman 1987), “skilled” (Fisher & Scriven 1997), “careful” (Bailin & Battersby 2009). Some definitions specify these norms, referring variously to “consideration of any belief or supposed form of knowledge in the light of the grounds that support it and the further conclusions to which it tends” (Dewey 1910, 1933); “the methods of logical inquiry and reasoning” (Glaser 1941); “conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication” (Scriven & Paul 1987); the requirement that “it is sensitive to context, relies on criteria, and is self-correcting” (Lipman 1987); “evidential, conceptual, methodological, criteriological, or contextual considerations” (Facione 1990a); and “plus-minus considerations of the product in terms of appropriate standards (or criteria)” (Johnson 1992). Stanovich and Stanovich (2010) propose to ground the concept of critical thinking in the concept of rationality, which they understand as combining epistemic rationality (fitting one’s beliefs to the world) and instrumental rationality (optimizing goal fulfillment); a critical thinker, in their view, is someone with “a propensity to override suboptimal responses from the autonomous mind” (2010: 227). These variant specifications of norms for critical thinking are not necessarily incompatible with one another, and in any case presuppose the core notion of thinking carefully. As to the thinking component singled out, some definitions focus on suspension of judgment during the thinking (Dewey 1910; McPeck 1981), others on inquiry while judgment is suspended (Bailin & Battersby 2009, 2021), others on the resulting judgment (Facione 1990a), and still others on responsiveness to reasons (Siegel 1988). Kuhn (2019) takes critical thinking to be more a dialogic practice of advancing and responding to arguments than an individual ability.

In educational contexts, a definition of critical thinking is a “programmatic definition” (Scheffler 1960: 19). It expresses a practical program for achieving an educational goal. For this purpose, a one-sentence formulaic definition is much less useful than articulation of a critical thinking process, with criteria and standards for the kinds of thinking that the process may involve. The real educational goal is recognition, adoption and implementation by students of those criteria and standards. That adoption and implementation in turn consists in acquiring the knowledge, abilities and dispositions of a critical thinker.

Conceptions of critical thinking generally do not include moral integrity as part of the concept. Dewey, for example, took critical thinking to be the ultimate intellectual goal of education, but distinguished it from the development of social cooperation among school children, which he took to be the central moral goal. Ennis (1996, 2011) added to his previous list of critical thinking dispositions a group of dispositions to care about the dignity and worth of every person, which he described as a “correlative” (1996) disposition without which critical thinking would be less valuable and perhaps harmful. An educational program that aimed at developing critical thinking but not the correlative disposition to care about the dignity and worth of every person, he asserted, “would be deficient and perhaps dangerous” (Ennis 1996: 172).

Dewey thought that education for reflective thinking would be of value to both the individual and society; recognition in educational practice of the kinship to the scientific attitude of children’s native curiosity, fertile imagination and love of experimental inquiry “would make for individual happiness and the reduction of social waste” (Dewey 1910: iii). Schools participating in the Eight-Year Study took development of the habit of reflective thinking and skill in solving problems as a means to leading young people to understand, appreciate and live the democratic way of life characteristic of the United States (Aikin 1942: 17–18, 81). Harvey Siegel (1988: 55–61) has offered four considerations in support of adopting critical thinking as an educational ideal. (1) Respect for persons requires that schools and teachers honour students’ demands for reasons and explanations, deal with students honestly, and recognize the need to confront students’ independent judgment; these requirements concern the manner in which teachers treat students. (2) Education has the task of preparing children to be successful adults, a task that requires development of their self-sufficiency. (3) Education should initiate children into the rational traditions in such fields as history, science and mathematics. (4) Education should prepare children to become democratic citizens, which requires reasoned procedures and critical talents and attitudes. To supplement these considerations, Siegel (1988: 62–90) responds to two objections: the ideology objection that adoption of any educational ideal requires a prior ideological commitment and the indoctrination objection that cultivation of critical thinking cannot escape being a form of indoctrination.

Despite the diversity of our 11 examples, one can recognize a common pattern. Dewey analyzed it as consisting of five phases:

  • suggestions , in which the mind leaps forward to a possible solution;
  • an intellectualization of the difficulty or perplexity into a problem to be solved, a question for which the answer must be sought;
  • the use of one suggestion after another as a leading idea, or hypothesis , to initiate and guide observation and other operations in collection of factual material;
  • the mental elaboration of the idea or supposition as an idea or supposition ( reasoning , in the sense on which reasoning is a part, not the whole, of inference); and
  • testing the hypothesis by overt or imaginative action. (Dewey 1933: 106–107; italics in original)

The process of reflective thinking consisting of these phases would be preceded by a perplexed, troubled or confused situation and followed by a cleared-up, unified, resolved situation (Dewey 1933: 106). The term ‘phases’ replaced the term ‘steps’ (Dewey 1910: 72), thus removing the earlier suggestion of an invariant sequence. Variants of the above analysis appeared in (Dewey 1916: 177) and (Dewey 1938: 101–119).

The variant formulations indicate the difficulty of giving a single logical analysis of such a varied process. The process of critical thinking may have a spiral pattern, with the problem being redefined in the light of obstacles to solving it as originally formulated. For example, the person in Transit might have concluded that getting to the appointment at the scheduled time was impossible and have reformulated the problem as that of rescheduling the appointment for a mutually convenient time. Further, defining a problem does not always follow after or lead immediately to an idea of a suggested solution. Nor should it do so, as Dewey himself recognized in describing the physician in Typhoid as avoiding any strong preference for this or that conclusion before getting further information (Dewey 1910: 85; 1933: 170). People with a hypothesis in mind, even one to which they have a very weak commitment, have a so-called “confirmation bias” (Nickerson 1998): they are likely to pay attention to evidence that confirms the hypothesis and to ignore evidence that counts against it or for some competing hypothesis. Detectives, intelligence agencies, and investigators of airplane accidents are well advised to gather relevant evidence systematically and to postpone even tentative adoption of an explanatory hypothesis until the collected evidence rules out with the appropriate degree of certainty all but one explanation. Dewey’s analysis of the critical thinking process can be faulted as well for requiring acceptance or rejection of a possible solution to a defined problem, with no allowance for deciding in the light of the available evidence to suspend judgment. Further, given the great variety of kinds of problems for which reflection is appropriate, there is likely to be variation in its component events. Perhaps the best way to conceptualize the critical thinking process is as a checklist whose component events can occur in a variety of orders, selectively, and more than once. These component events might include (1) noticing a difficulty, (2) defining the problem, (3) dividing the problem into manageable sub-problems, (4) formulating a variety of possible solutions to the problem or sub-problem, (5) determining what evidence is relevant to deciding among possible solutions to the problem or sub-problem, (6) devising a plan of systematic observation or experiment that will uncover the relevant evidence, (7) carrying out the plan of systematic observation or experimentation, (8) noting the results of the systematic observation or experiment, (9) gathering relevant testimony and information from others, (10) judging the credibility of testimony and information gathered from others, (11) drawing conclusions from gathered evidence and accepted testimony, and (12) accepting a solution that the evidence adequately supports (cf. Hitchcock 2017: 485).

Checklist conceptions of the process of critical thinking are open to the objection that they are too mechanical and procedural to fit the multi-dimensional and emotionally charged issues for which critical thinking is urgently needed (Paul 1984). For such issues, a more dialectical process is advocated, in which competing relevant world views are identified, their implications explored, and some sort of creative synthesis attempted.

If one considers the critical thinking process illustrated by the 11 examples, one can identify distinct kinds of mental acts and mental states that form part of it. To distinguish, label and briefly characterize these components is a useful preliminary to identifying abilities, skills, dispositions, attitudes, habits and the like that contribute causally to thinking critically. Identifying such abilities and habits is in turn a useful preliminary to setting educational goals. Setting the goals is in its turn a useful preliminary to designing strategies for helping learners to achieve the goals and to designing ways of measuring the extent to which learners have done so. Such measures provide both feedback to learners on their achievement and a basis for experimental research on the effectiveness of various strategies for educating people to think critically. Let us begin, then, by distinguishing the kinds of mental acts and mental events that can occur in a critical thinking process.

  • Observing : One notices something in one’s immediate environment (sudden cooling of temperature in Weather , bubbles forming outside a glass and then going inside in Bubbles , a moving blur in the distance in Blur , a rash in Rash ). Or one notes the results of an experiment or systematic observation (valuables missing in Disorder , no suction without air pressure in Suction pump )
  • Feeling : One feels puzzled or uncertain about something (how to get to an appointment on time in Transit , why the diamonds vary in spacing in Diamond ). One wants to resolve this perplexity. One feels satisfaction once one has worked out an answer (to take the subway express in Transit , diamonds closer when needed as a warning in Diamond ).
  • Wondering : One formulates a question to be addressed (why bubbles form outside a tumbler taken from hot water in Bubbles , how suction pumps work in Suction pump , what caused the rash in Rash ).
  • Imagining : One thinks of possible answers (bus or subway or elevated in Transit , flagpole or ornament or wireless communication aid or direction indicator in Ferryboat , allergic reaction or heat rash in Rash ).
  • Inferring : One works out what would be the case if a possible answer were assumed (valuables missing if there has been a burglary in Disorder , earlier start to the rash if it is an allergic reaction to a sulfa drug in Rash ). Or one draws a conclusion once sufficient relevant evidence is gathered (take the subway in Transit , burglary in Disorder , discontinue blood pressure medication and new cream in Rash ).
  • Knowledge : One uses stored knowledge of the subject-matter to generate possible answers or to infer what would be expected on the assumption of a particular answer (knowledge of a city’s public transit system in Transit , of the requirements for a flagpole in Ferryboat , of Boyle’s law in Bubbles , of allergic reactions in Rash ).
  • Experimenting : One designs and carries out an experiment or a systematic observation to find out whether the results deduced from a possible answer will occur (looking at the location of the flagpole in relation to the pilot’s position in Ferryboat , putting an ice cube on top of a tumbler taken from hot water in Bubbles , measuring the height to which a suction pump will draw water at different elevations in Suction pump , noticing the spacing of diamonds when movement to or from a diamond lane is allowed in Diamond ).
  • Consulting : One finds a source of information, gets the information from the source, and makes a judgment on whether to accept it. None of our 11 examples include searching for sources of information. In this respect they are unrepresentative, since most people nowadays have almost instant access to information relevant to answering any question, including many of those illustrated by the examples. However, Candidate includes the activities of extracting information from sources and evaluating its credibility.
  • Identifying and analyzing arguments : One notices an argument and works out its structure and content as a preliminary to evaluating its strength. This activity is central to Candidate . It is an important part of a critical thinking process in which one surveys arguments for various positions on an issue.
  • Judging : One makes a judgment on the basis of accumulated evidence and reasoning, such as the judgment in Ferryboat that the purpose of the pole is to provide direction to the pilot.
  • Deciding : One makes a decision on what to do or on what policy to adopt, as in the decision in Transit to take the subway.

By definition, a person who does something voluntarily is both willing and able to do that thing at that time. Both the willingness and the ability contribute causally to the person’s action, in the sense that the voluntary action would not occur if either (or both) of these were lacking. For example, suppose that one is standing with one’s arms at one’s sides and one voluntarily lifts one’s right arm to an extended horizontal position. One would not do so if one were unable to lift one’s arm, if for example one’s right side was paralyzed as the result of a stroke. Nor would one do so if one were unwilling to lift one’s arm, if for example one were participating in a street demonstration at which a white supremacist was urging the crowd to lift their right arm in a Nazi salute and one were unwilling to express support in this way for the racist Nazi ideology. The same analysis applies to a voluntary mental process of thinking critically. It requires both willingness and ability to think critically, including willingness and ability to perform each of the mental acts that compose the process and to coordinate those acts in a sequence that is directed at resolving the initiating perplexity.

Consider willingness first. We can identify causal contributors to willingness to think critically by considering factors that would cause a person who was able to think critically about an issue nevertheless not to do so (Hamby 2014). For each factor, the opposite condition thus contributes causally to willingness to think critically on a particular occasion. For example, people who habitually jump to conclusions without considering alternatives will not think critically about issues that arise, even if they have the required abilities. The contrary condition of willingness to suspend judgment is thus a causal contributor to thinking critically.

Now consider ability. In contrast to the ability to move one’s arm, which can be completely absent because a stroke has left the arm paralyzed, the ability to think critically is a developed ability, whose absence is not a complete absence of ability to think but absence of ability to think well. We can identify the ability to think well directly, in terms of the norms and standards for good thinking. In general, to be able do well the thinking activities that can be components of a critical thinking process, one needs to know the concepts and principles that characterize their good performance, to recognize in particular cases that the concepts and principles apply, and to apply them. The knowledge, recognition and application may be procedural rather than declarative. It may be domain-specific rather than widely applicable, and in either case may need subject-matter knowledge, sometimes of a deep kind.

Reflections of the sort illustrated by the previous two paragraphs have led scholars to identify the knowledge, abilities and dispositions of a “critical thinker”, i.e., someone who thinks critically whenever it is appropriate to do so. We turn now to these three types of causal contributors to thinking critically. We start with dispositions, since arguably these are the most powerful contributors to being a critical thinker, can be fostered at an early stage of a child’s development, and are susceptible to general improvement (Glaser 1941: 175)

8. Critical Thinking Dispositions

Educational researchers use the term ‘dispositions’ broadly for the habits of mind and attitudes that contribute causally to being a critical thinker. Some writers (e.g., Paul & Elder 2006; Hamby 2014; Bailin & Battersby 2016a) propose to use the term ‘virtues’ for this dimension of a critical thinker. The virtues in question, although they are virtues of character, concern the person’s ways of thinking rather than the person’s ways of behaving towards others. They are not moral virtues but intellectual virtues, of the sort articulated by Zagzebski (1996) and discussed by Turri, Alfano, and Greco (2017).

On a realistic conception, thinking dispositions or intellectual virtues are real properties of thinkers. They are general tendencies, propensities, or inclinations to think in particular ways in particular circumstances, and can be genuinely explanatory (Siegel 1999). Sceptics argue that there is no evidence for a specific mental basis for the habits of mind that contribute to thinking critically, and that it is pedagogically misleading to posit such a basis (Bailin et al. 1999a). Whatever their status, critical thinking dispositions need motivation for their initial formation in a child—motivation that may be external or internal. As children develop, the force of habit will gradually become important in sustaining the disposition (Nieto & Valenzuela 2012). Mere force of habit, however, is unlikely to sustain critical thinking dispositions. Critical thinkers must value and enjoy using their knowledge and abilities to think things through for themselves. They must be committed to, and lovers of, inquiry.

A person may have a critical thinking disposition with respect to only some kinds of issues. For example, one could be open-minded about scientific issues but not about religious issues. Similarly, one could be confident in one’s ability to reason about the theological implications of the existence of evil in the world but not in one’s ability to reason about the best design for a guided ballistic missile.

Facione (1990a: 25) divides “affective dispositions” of critical thinking into approaches to life and living in general and approaches to specific issues, questions or problems. Adapting this distinction, one can usefully divide critical thinking dispositions into initiating dispositions (those that contribute causally to starting to think critically about an issue) and internal dispositions (those that contribute causally to doing a good job of thinking critically once one has started). The two categories are not mutually exclusive. For example, open-mindedness, in the sense of willingness to consider alternative points of view to one’s own, is both an initiating and an internal disposition.

Using the strategy of considering factors that would block people with the ability to think critically from doing so, we can identify as initiating dispositions for thinking critically attentiveness, a habit of inquiry, self-confidence, courage, open-mindedness, willingness to suspend judgment, trust in reason, wanting evidence for one’s beliefs, and seeking the truth. We consider briefly what each of these dispositions amounts to, in each case citing sources that acknowledge them.

  • Attentiveness : One will not think critically if one fails to recognize an issue that needs to be thought through. For example, the pedestrian in Weather would not have looked up if he had not noticed that the air was suddenly cooler. To be a critical thinker, then, one needs to be habitually attentive to one’s surroundings, noticing not only what one senses but also sources of perplexity in messages received and in one’s own beliefs and attitudes (Facione 1990a: 25; Facione, Facione, & Giancarlo 2001).
  • Habit of inquiry : Inquiry is effortful, and one needs an internal push to engage in it. For example, the student in Bubbles could easily have stopped at idle wondering about the cause of the bubbles rather than reasoning to a hypothesis, then designing and executing an experiment to test it. Thus willingness to think critically needs mental energy and initiative. What can supply that energy? Love of inquiry, or perhaps just a habit of inquiry. Hamby (2015) has argued that willingness to inquire is the central critical thinking virtue, one that encompasses all the others. It is recognized as a critical thinking disposition by Dewey (1910: 29; 1933: 35), Glaser (1941: 5), Ennis (1987: 12; 1991: 8), Facione (1990a: 25), Bailin et al. (1999b: 294), Halpern (1998: 452), and Facione, Facione, & Giancarlo (2001).
  • Self-confidence : Lack of confidence in one’s abilities can block critical thinking. For example, if the woman in Rash lacked confidence in her ability to figure things out for herself, she might just have assumed that the rash on her chest was the allergic reaction to her medication against which the pharmacist had warned her. Thus willingness to think critically requires confidence in one’s ability to inquire (Facione 1990a: 25; Facione, Facione, & Giancarlo 2001).
  • Courage : Fear of thinking for oneself can stop one from doing it. Thus willingness to think critically requires intellectual courage (Paul & Elder 2006: 16).
  • Open-mindedness : A dogmatic attitude will impede thinking critically. For example, a person who adheres rigidly to a “pro-choice” position on the issue of the legal status of induced abortion is likely to be unwilling to consider seriously the issue of when in its development an unborn child acquires a moral right to life. Thus willingness to think critically requires open-mindedness, in the sense of a willingness to examine questions to which one already accepts an answer but which further evidence or reasoning might cause one to answer differently (Dewey 1933; Facione 1990a; Ennis 1991; Bailin et al. 1999b; Halpern 1998, Facione, Facione, & Giancarlo 2001). Paul (1981) emphasizes open-mindedness about alternative world-views, and recommends a dialectical approach to integrating such views as central to what he calls “strong sense” critical thinking. In three studies, Haran, Ritov, & Mellers (2013) found that actively open-minded thinking, including “the tendency to weigh new evidence against a favored belief, to spend sufficient time on a problem before giving up, and to consider carefully the opinions of others in forming one’s own”, led study participants to acquire information and thus to make accurate estimations.
  • Willingness to suspend judgment : Premature closure on an initial solution will block critical thinking. Thus willingness to think critically requires a willingness to suspend judgment while alternatives are explored (Facione 1990a; Ennis 1991; Halpern 1998).
  • Trust in reason : Since distrust in the processes of reasoned inquiry will dissuade one from engaging in it, trust in them is an initiating critical thinking disposition (Facione 1990a, 25; Bailin et al. 1999b: 294; Facione, Facione, & Giancarlo 2001; Paul & Elder 2006). In reaction to an allegedly exclusive emphasis on reason in critical thinking theory and pedagogy, Thayer-Bacon (2000) argues that intuition, imagination, and emotion have important roles to play in an adequate conception of critical thinking that she calls “constructive thinking”. From her point of view, critical thinking requires trust not only in reason but also in intuition, imagination, and emotion.
  • Seeking the truth : If one does not care about the truth but is content to stick with one’s initial bias on an issue, then one will not think critically about it. Seeking the truth is thus an initiating critical thinking disposition (Bailin et al. 1999b: 294; Facione, Facione, & Giancarlo 2001). A disposition to seek the truth is implicit in more specific critical thinking dispositions, such as trying to be well-informed, considering seriously points of view other than one’s own, looking for alternatives, suspending judgment when the evidence is insufficient, and adopting a position when the evidence supporting it is sufficient.

Some of the initiating dispositions, such as open-mindedness and willingness to suspend judgment, are also internal critical thinking dispositions, in the sense of mental habits or attitudes that contribute causally to doing a good job of critical thinking once one starts the process. But there are many other internal critical thinking dispositions. Some of them are parasitic on one’s conception of good thinking. For example, it is constitutive of good thinking about an issue to formulate the issue clearly and to maintain focus on it. For this purpose, one needs not only the corresponding ability but also the corresponding disposition. Ennis (1991: 8) describes it as the disposition “to determine and maintain focus on the conclusion or question”, Facione (1990a: 25) as “clarity in stating the question or concern”. Other internal dispositions are motivators to continue or adjust the critical thinking process, such as willingness to persist in a complex task and willingness to abandon nonproductive strategies in an attempt to self-correct (Halpern 1998: 452). For a list of identified internal critical thinking dispositions, see the Supplement on Internal Critical Thinking Dispositions .

Some theorists postulate skills, i.e., acquired abilities, as operative in critical thinking. It is not obvious, however, that a good mental act is the exercise of a generic acquired skill. Inferring an expected time of arrival, as in Transit , has some generic components but also uses non-generic subject-matter knowledge. Bailin et al. (1999a) argue against viewing critical thinking skills as generic and discrete, on the ground that skilled performance at a critical thinking task cannot be separated from knowledge of concepts and from domain-specific principles of good thinking. Talk of skills, they concede, is unproblematic if it means merely that a person with critical thinking skills is capable of intelligent performance.

Despite such scepticism, theorists of critical thinking have listed as general contributors to critical thinking what they variously call abilities (Glaser 1941; Ennis 1962, 1991), skills (Facione 1990a; Halpern 1998) or competencies (Fisher & Scriven 1997). Amalgamating these lists would produce a confusing and chaotic cornucopia of more than 50 possible educational objectives, with only partial overlap among them. It makes sense instead to try to understand the reasons for the multiplicity and diversity, and to make a selection according to one’s own reasons for singling out abilities to be developed in a critical thinking curriculum. Two reasons for diversity among lists of critical thinking abilities are the underlying conception of critical thinking and the envisaged educational level. Appraisal-only conceptions, for example, involve a different suite of abilities than constructive-only conceptions. Some lists, such as those in (Glaser 1941), are put forward as educational objectives for secondary school students, whereas others are proposed as objectives for college students (e.g., Facione 1990a).

The abilities described in the remaining paragraphs of this section emerge from reflection on the general abilities needed to do well the thinking activities identified in section 6 as components of the critical thinking process described in section 5 . The derivation of each collection of abilities is accompanied by citation of sources that list such abilities and of standardized tests that claim to test them.

Observational abilities : Careful and accurate observation sometimes requires specialist expertise and practice, as in the case of observing birds and observing accident scenes. However, there are general abilities of noticing what one’s senses are picking up from one’s environment and of being able to articulate clearly and accurately to oneself and others what one has observed. It helps in exercising them to be able to recognize and take into account factors that make one’s observation less trustworthy, such as prior framing of the situation, inadequate time, deficient senses, poor observation conditions, and the like. It helps as well to be skilled at taking steps to make one’s observation more trustworthy, such as moving closer to get a better look, measuring something three times and taking the average, and checking what one thinks one is observing with someone else who is in a good position to observe it. It also helps to be skilled at recognizing respects in which one’s report of one’s observation involves inference rather than direct observation, so that one can then consider whether the inference is justified. These abilities come into play as well when one thinks about whether and with what degree of confidence to accept an observation report, for example in the study of history or in a criminal investigation or in assessing news reports. Observational abilities show up in some lists of critical thinking abilities (Ennis 1962: 90; Facione 1990a: 16; Ennis 1991: 9). There are items testing a person’s ability to judge the credibility of observation reports in the Cornell Critical Thinking Tests, Levels X and Z (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005). Norris and King (1983, 1985, 1990a, 1990b) is a test of ability to appraise observation reports.

Emotional abilities : The emotions that drive a critical thinking process are perplexity or puzzlement, a wish to resolve it, and satisfaction at achieving the desired resolution. Children experience these emotions at an early age, without being trained to do so. Education that takes critical thinking as a goal needs only to channel these emotions and to make sure not to stifle them. Collaborative critical thinking benefits from ability to recognize one’s own and others’ emotional commitments and reactions.

Questioning abilities : A critical thinking process needs transformation of an inchoate sense of perplexity into a clear question. Formulating a question well requires not building in questionable assumptions, not prejudging the issue, and using language that in context is unambiguous and precise enough (Ennis 1962: 97; 1991: 9).

Imaginative abilities : Thinking directed at finding the correct causal explanation of a general phenomenon or particular event requires an ability to imagine possible explanations. Thinking about what policy or plan of action to adopt requires generation of options and consideration of possible consequences of each option. Domain knowledge is required for such creative activity, but a general ability to imagine alternatives is helpful and can be nurtured so as to become easier, quicker, more extensive, and deeper (Dewey 1910: 34–39; 1933: 40–47). Facione (1990a) and Halpern (1998) include the ability to imagine alternatives as a critical thinking ability.

Inferential abilities : The ability to draw conclusions from given information, and to recognize with what degree of certainty one’s own or others’ conclusions follow, is universally recognized as a general critical thinking ability. All 11 examples in section 2 of this article include inferences, some from hypotheses or options (as in Transit , Ferryboat and Disorder ), others from something observed (as in Weather and Rash ). None of these inferences is formally valid. Rather, they are licensed by general, sometimes qualified substantive rules of inference (Toulmin 1958) that rest on domain knowledge—that a bus trip takes about the same time in each direction, that the terminal of a wireless telegraph would be located on the highest possible place, that sudden cooling is often followed by rain, that an allergic reaction to a sulfa drug generally shows up soon after one starts taking it. It is a matter of controversy to what extent the specialized ability to deduce conclusions from premisses using formal rules of inference is needed for critical thinking. Dewey (1933) locates logical forms in setting out the products of reflection rather than in the process of reflection. Ennis (1981a), on the other hand, maintains that a liberally-educated person should have the following abilities: to translate natural-language statements into statements using the standard logical operators, to use appropriately the language of necessary and sufficient conditions, to deal with argument forms and arguments containing symbols, to determine whether in virtue of an argument’s form its conclusion follows necessarily from its premisses, to reason with logically complex propositions, and to apply the rules and procedures of deductive logic. Inferential abilities are recognized as critical thinking abilities by Glaser (1941: 6), Facione (1990a: 9), Ennis (1991: 9), Fisher & Scriven (1997: 99, 111), and Halpern (1998: 452). Items testing inferential abilities constitute two of the five subtests of the Watson Glaser Critical Thinking Appraisal (Watson & Glaser 1980a, 1980b, 1994), two of the four sections in the Cornell Critical Thinking Test Level X (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005), three of the seven sections in the Cornell Critical Thinking Test Level Z (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005), 11 of the 34 items on Forms A and B of the California Critical Thinking Skills Test (Facione 1990b, 1992), and a high but variable proportion of the 25 selected-response questions in the Collegiate Learning Assessment (Council for Aid to Education 2017).

Experimenting abilities : Knowing how to design and execute an experiment is important not just in scientific research but also in everyday life, as in Rash . Dewey devoted a whole chapter of his How We Think (1910: 145–156; 1933: 190–202) to the superiority of experimentation over observation in advancing knowledge. Experimenting abilities come into play at one remove in appraising reports of scientific studies. Skill in designing and executing experiments includes the acknowledged abilities to appraise evidence (Glaser 1941: 6), to carry out experiments and to apply appropriate statistical inference techniques (Facione 1990a: 9), to judge inductions to an explanatory hypothesis (Ennis 1991: 9), and to recognize the need for an adequately large sample size (Halpern 1998). The Cornell Critical Thinking Test Level Z (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005) includes four items (out of 52) on experimental design. The Collegiate Learning Assessment (Council for Aid to Education 2017) makes room for appraisal of study design in both its performance task and its selected-response questions.

Consulting abilities : Skill at consulting sources of information comes into play when one seeks information to help resolve a problem, as in Candidate . Ability to find and appraise information includes ability to gather and marshal pertinent information (Glaser 1941: 6), to judge whether a statement made by an alleged authority is acceptable (Ennis 1962: 84), to plan a search for desired information (Facione 1990a: 9), and to judge the credibility of a source (Ennis 1991: 9). Ability to judge the credibility of statements is tested by 24 items (out of 76) in the Cornell Critical Thinking Test Level X (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005) and by four items (out of 52) in the Cornell Critical Thinking Test Level Z (Ennis & Millman 1971; Ennis, Millman, & Tomko 1985, 2005). The College Learning Assessment’s performance task requires evaluation of whether information in documents is credible or unreliable (Council for Aid to Education 2017).

Argument analysis abilities : The ability to identify and analyze arguments contributes to the process of surveying arguments on an issue in order to form one’s own reasoned judgment, as in Candidate . The ability to detect and analyze arguments is recognized as a critical thinking skill by Facione (1990a: 7–8), Ennis (1991: 9) and Halpern (1998). Five items (out of 34) on the California Critical Thinking Skills Test (Facione 1990b, 1992) test skill at argument analysis. The College Learning Assessment (Council for Aid to Education 2017) incorporates argument analysis in its selected-response tests of critical reading and evaluation and of critiquing an argument.

Judging skills and deciding skills : Skill at judging and deciding is skill at recognizing what judgment or decision the available evidence and argument supports, and with what degree of confidence. It is thus a component of the inferential skills already discussed.

Lists and tests of critical thinking abilities often include two more abilities: identifying assumptions and constructing and evaluating definitions.

In addition to dispositions and abilities, critical thinking needs knowledge: of critical thinking concepts, of critical thinking principles, and of the subject-matter of the thinking.

We can derive a short list of concepts whose understanding contributes to critical thinking from the critical thinking abilities described in the preceding section. Observational abilities require an understanding of the difference between observation and inference. Questioning abilities require an understanding of the concepts of ambiguity and vagueness. Inferential abilities require an understanding of the difference between conclusive and defeasible inference (traditionally, between deduction and induction), as well as of the difference between necessary and sufficient conditions. Experimenting abilities require an understanding of the concepts of hypothesis, null hypothesis, assumption and prediction, as well as of the concept of statistical significance and of its difference from importance. They also require an understanding of the difference between an experiment and an observational study, and in particular of the difference between a randomized controlled trial, a prospective correlational study and a retrospective (case-control) study. Argument analysis abilities require an understanding of the concepts of argument, premiss, assumption, conclusion and counter-consideration. Additional critical thinking concepts are proposed by Bailin et al. (1999b: 293), Fisher & Scriven (1997: 105–106), Black (2012), and Blair (2021).

According to Glaser (1941: 25), ability to think critically requires knowledge of the methods of logical inquiry and reasoning. If we review the list of abilities in the preceding section, however, we can see that some of them can be acquired and exercised merely through practice, possibly guided in an educational setting, followed by feedback. Searching intelligently for a causal explanation of some phenomenon or event requires that one consider a full range of possible causal contributors, but it seems more important that one implements this principle in one’s practice than that one is able to articulate it. What is important is “operational knowledge” of the standards and principles of good thinking (Bailin et al. 1999b: 291–293). But the development of such critical thinking abilities as designing an experiment or constructing an operational definition can benefit from learning their underlying theory. Further, explicit knowledge of quirks of human thinking seems useful as a cautionary guide. Human memory is not just fallible about details, as people learn from their own experiences of misremembering, but is so malleable that a detailed, clear and vivid recollection of an event can be a total fabrication (Loftus 2017). People seek or interpret evidence in ways that are partial to their existing beliefs and expectations, often unconscious of their “confirmation bias” (Nickerson 1998). Not only are people subject to this and other cognitive biases (Kahneman 2011), of which they are typically unaware, but it may be counter-productive for one to make oneself aware of them and try consciously to counteract them or to counteract social biases such as racial or sexual stereotypes (Kenyon & Beaulac 2014). It is helpful to be aware of these facts and of the superior effectiveness of blocking the operation of biases—for example, by making an immediate record of one’s observations, refraining from forming a preliminary explanatory hypothesis, blind refereeing, double-blind randomized trials, and blind grading of students’ work. It is also helpful to be aware of the prevalence of “noise” (unwanted unsystematic variability of judgments), of how to detect noise (through a noise audit), and of how to reduce noise: make accuracy the goal, think statistically, break a process of arriving at a judgment into independent tasks, resist premature intuitions, in a group get independent judgments first, favour comparative judgments and scales (Kahneman, Sibony, & Sunstein 2021). It is helpful as well to be aware of the concept of “bounded rationality” in decision-making and of the related distinction between “satisficing” and optimizing (Simon 1956; Gigerenzer 2001).

Critical thinking about an issue requires substantive knowledge of the domain to which the issue belongs. Critical thinking abilities are not a magic elixir that can be applied to any issue whatever by somebody who has no knowledge of the facts relevant to exploring that issue. For example, the student in Bubbles needed to know that gases do not penetrate solid objects like a glass, that air expands when heated, that the volume of an enclosed gas varies directly with its temperature and inversely with its pressure, and that hot objects will spontaneously cool down to the ambient temperature of their surroundings unless kept hot by insulation or a source of heat. Critical thinkers thus need a rich fund of subject-matter knowledge relevant to the variety of situations they encounter. This fact is recognized in the inclusion among critical thinking dispositions of a concern to become and remain generally well informed.

Experimental educational interventions, with control groups, have shown that education can improve critical thinking skills and dispositions, as measured by standardized tests. For information about these tests, see the Supplement on Assessment .

What educational methods are most effective at developing the dispositions, abilities and knowledge of a critical thinker? In a comprehensive meta-analysis of experimental and quasi-experimental studies of strategies for teaching students to think critically, Abrami et al. (2015) found that dialogue, anchored instruction, and mentoring each increased the effectiveness of the educational intervention, and that they were most effective when combined. They also found that in these studies a combination of separate instruction in critical thinking with subject-matter instruction in which students are encouraged to think critically was more effective than either by itself. However, the difference was not statistically significant; that is, it might have arisen by chance.

Most of these studies lack the longitudinal follow-up required to determine whether the observed differential improvements in critical thinking abilities or dispositions continue over time, for example until high school or college graduation. For details on studies of methods of developing critical thinking skills and dispositions, see the Supplement on Educational Methods .

12. Controversies

Scholars have denied the generalizability of critical thinking abilities across subject domains, have alleged bias in critical thinking theory and pedagogy, and have investigated the relationship of critical thinking to other kinds of thinking.

McPeck (1981) attacked the thinking skills movement of the 1970s, including the critical thinking movement. He argued that there are no general thinking skills, since thinking is always thinking about some subject-matter. It is futile, he claimed, for schools and colleges to teach thinking as if it were a separate subject. Rather, teachers should lead their pupils to become autonomous thinkers by teaching school subjects in a way that brings out their cognitive structure and that encourages and rewards discussion and argument. As some of his critics (e.g., Paul 1985; Siegel 1985) pointed out, McPeck’s central argument needs elaboration, since it has obvious counter-examples in writing and speaking, for which (up to a certain level of complexity) there are teachable general abilities even though they are always about some subject-matter. To make his argument convincing, McPeck needs to explain how thinking differs from writing and speaking in a way that does not permit useful abstraction of its components from the subject-matters with which it deals. He has not done so. Nevertheless, his position that the dispositions and abilities of a critical thinker are best developed in the context of subject-matter instruction is shared by many theorists of critical thinking, including Dewey (1910, 1933), Glaser (1941), Passmore (1980), Weinstein (1990), Bailin et al. (1999b), and Willingham (2019).

McPeck’s challenge prompted reflection on the extent to which critical thinking is subject-specific. McPeck argued for a strong subject-specificity thesis, according to which it is a conceptual truth that all critical thinking abilities are specific to a subject. (He did not however extend his subject-specificity thesis to critical thinking dispositions. In particular, he took the disposition to suspend judgment in situations of cognitive dissonance to be a general disposition.) Conceptual subject-specificity is subject to obvious counter-examples, such as the general ability to recognize confusion of necessary and sufficient conditions. A more modest thesis, also endorsed by McPeck, is epistemological subject-specificity, according to which the norms of good thinking vary from one field to another. Epistemological subject-specificity clearly holds to a certain extent; for example, the principles in accordance with which one solves a differential equation are quite different from the principles in accordance with which one determines whether a painting is a genuine Picasso. But the thesis suffers, as Ennis (1989) points out, from vagueness of the concept of a field or subject and from the obvious existence of inter-field principles, however broadly the concept of a field is construed. For example, the principles of hypothetico-deductive reasoning hold for all the varied fields in which such reasoning occurs. A third kind of subject-specificity is empirical subject-specificity, according to which as a matter of empirically observable fact a person with the abilities and dispositions of a critical thinker in one area of investigation will not necessarily have them in another area of investigation.

The thesis of empirical subject-specificity raises the general problem of transfer. If critical thinking abilities and dispositions have to be developed independently in each school subject, how are they of any use in dealing with the problems of everyday life and the political and social issues of contemporary society, most of which do not fit into the framework of a traditional school subject? Proponents of empirical subject-specificity tend to argue that transfer is more likely to occur if there is critical thinking instruction in a variety of domains, with explicit attention to dispositions and abilities that cut across domains. But evidence for this claim is scanty. There is a need for well-designed empirical studies that investigate the conditions that make transfer more likely.

It is common ground in debates about the generality or subject-specificity of critical thinking dispositions and abilities that critical thinking about any topic requires background knowledge about the topic. For example, the most sophisticated understanding of the principles of hypothetico-deductive reasoning is of no help unless accompanied by some knowledge of what might be plausible explanations of some phenomenon under investigation.

Critics have objected to bias in the theory, pedagogy and practice of critical thinking. Commentators (e.g., Alston 1995; Ennis 1998) have noted that anyone who takes a position has a bias in the neutral sense of being inclined in one direction rather than others. The critics, however, are objecting to bias in the pejorative sense of an unjustified favoring of certain ways of knowing over others, frequently alleging that the unjustly favoured ways are those of a dominant sex or culture (Bailin 1995). These ways favour:

  • reinforcement of egocentric and sociocentric biases over dialectical engagement with opposing world-views (Paul 1981, 1984; Warren 1998)
  • distancing from the object of inquiry over closeness to it (Martin 1992; Thayer-Bacon 1992)
  • indifference to the situation of others over care for them (Martin 1992)
  • orientation to thought over orientation to action (Martin 1992)
  • being reasonable over caring to understand people’s ideas (Thayer-Bacon 1993)
  • being neutral and objective over being embodied and situated (Thayer-Bacon 1995a)
  • doubting over believing (Thayer-Bacon 1995b)
  • reason over emotion, imagination and intuition (Thayer-Bacon 2000)
  • solitary thinking over collaborative thinking (Thayer-Bacon 2000)
  • written and spoken assignments over other forms of expression (Alston 2001)
  • attention to written and spoken communications over attention to human problems (Alston 2001)
  • winning debates in the public sphere over making and understanding meaning (Alston 2001)

A common thread in this smorgasbord of accusations is dissatisfaction with focusing on the logical analysis and evaluation of reasoning and arguments. While these authors acknowledge that such analysis and evaluation is part of critical thinking and should be part of its conceptualization and pedagogy, they insist that it is only a part. Paul (1981), for example, bemoans the tendency of atomistic teaching of methods of analyzing and evaluating arguments to turn students into more able sophists, adept at finding fault with positions and arguments with which they disagree but even more entrenched in the egocentric and sociocentric biases with which they began. Martin (1992) and Thayer-Bacon (1992) cite with approval the self-reported intimacy with their subject-matter of leading researchers in biology and medicine, an intimacy that conflicts with the distancing allegedly recommended in standard conceptions and pedagogy of critical thinking. Thayer-Bacon (2000) contrasts the embodied and socially embedded learning of her elementary school students in a Montessori school, who used their imagination, intuition and emotions as well as their reason, with conceptions of critical thinking as

thinking that is used to critique arguments, offer justifications, and make judgments about what are the good reasons, or the right answers. (Thayer-Bacon 2000: 127–128)

Alston (2001) reports that her students in a women’s studies class were able to see the flaws in the Cinderella myth that pervades much romantic fiction but in their own romantic relationships still acted as if all failures were the woman’s fault and still accepted the notions of love at first sight and living happily ever after. Students, she writes, should

be able to connect their intellectual critique to a more affective, somatic, and ethical account of making risky choices that have sexist, racist, classist, familial, sexual, or other consequences for themselves and those both near and far… critical thinking that reads arguments, texts, or practices merely on the surface without connections to feeling/desiring/doing or action lacks an ethical depth that should infuse the difference between mere cognitive activity and something we want to call critical thinking. (Alston 2001: 34)

Some critics portray such biases as unfair to women. Thayer-Bacon (1992), for example, has charged modern critical thinking theory with being sexist, on the ground that it separates the self from the object and causes one to lose touch with one’s inner voice, and thus stigmatizes women, who (she asserts) link self to object and listen to their inner voice. Her charge does not imply that women as a group are on average less able than men to analyze and evaluate arguments. Facione (1990c) found no difference by sex in performance on his California Critical Thinking Skills Test. Kuhn (1991: 280–281) found no difference by sex in either the disposition or the competence to engage in argumentative thinking.

The critics propose a variety of remedies for the biases that they allege. In general, they do not propose to eliminate or downplay critical thinking as an educational goal. Rather, they propose to conceptualize critical thinking differently and to change its pedagogy accordingly. Their pedagogical proposals arise logically from their objections. They can be summarized as follows:

  • Focus on argument networks with dialectical exchanges reflecting contesting points of view rather than on atomic arguments, so as to develop “strong sense” critical thinking that transcends egocentric and sociocentric biases (Paul 1981, 1984).
  • Foster closeness to the subject-matter and feeling connected to others in order to inform a humane democracy (Martin 1992).
  • Develop “constructive thinking” as a social activity in a community of physically embodied and socially embedded inquirers with personal voices who value not only reason but also imagination, intuition and emotion (Thayer-Bacon 2000).
  • In developing critical thinking in school subjects, treat as important neither skills nor dispositions but opening worlds of meaning (Alston 2001).
  • Attend to the development of critical thinking dispositions as well as skills, and adopt the “critical pedagogy” practised and advocated by Freire (1968 [1970]) and hooks (1994) (Dalgleish, Girard, & Davies 2017).

A common thread in these proposals is treatment of critical thinking as a social, interactive, personally engaged activity like that of a quilting bee or a barn-raising (Thayer-Bacon 2000) rather than as an individual, solitary, distanced activity symbolized by Rodin’s The Thinker . One can get a vivid description of education with the former type of goal from the writings of bell hooks (1994, 2010). Critical thinking for her is open-minded dialectical exchange across opposing standpoints and from multiple perspectives, a conception similar to Paul’s “strong sense” critical thinking (Paul 1981). She abandons the structure of domination in the traditional classroom. In an introductory course on black women writers, for example, she assigns students to write an autobiographical paragraph about an early racial memory, then to read it aloud as the others listen, thus affirming the uniqueness and value of each voice and creating a communal awareness of the diversity of the group’s experiences (hooks 1994: 84). Her “engaged pedagogy” is thus similar to the “freedom under guidance” implemented in John Dewey’s Laboratory School of Chicago in the late 1890s and early 1900s. It incorporates the dialogue, anchored instruction, and mentoring that Abrami (2015) found to be most effective in improving critical thinking skills and dispositions.

What is the relationship of critical thinking to problem solving, decision-making, higher-order thinking, creative thinking, and other recognized types of thinking? One’s answer to this question obviously depends on how one defines the terms used in the question. If critical thinking is conceived broadly to cover any careful thinking about any topic for any purpose, then problem solving and decision making will be kinds of critical thinking, if they are done carefully. Historically, ‘critical thinking’ and ‘problem solving’ were two names for the same thing. If critical thinking is conceived more narrowly as consisting solely of appraisal of intellectual products, then it will be disjoint with problem solving and decision making, which are constructive.

Bloom’s taxonomy of educational objectives used the phrase “intellectual abilities and skills” for what had been labeled “critical thinking” by some, “reflective thinking” by Dewey and others, and “problem solving” by still others (Bloom et al. 1956: 38). Thus, the so-called “higher-order thinking skills” at the taxonomy’s top levels of analysis, synthesis and evaluation are just critical thinking skills, although they do not come with general criteria for their assessment (Ennis 1981b). The revised version of Bloom’s taxonomy (Anderson et al. 2001) likewise treats critical thinking as cutting across those types of cognitive process that involve more than remembering (Anderson et al. 2001: 269–270). For details, see the Supplement on History .

As to creative thinking, it overlaps with critical thinking (Bailin 1987, 1988). Thinking about the explanation of some phenomenon or event, as in Ferryboat , requires creative imagination in constructing plausible explanatory hypotheses. Likewise, thinking about a policy question, as in Candidate , requires creativity in coming up with options. Conversely, creativity in any field needs to be balanced by critical appraisal of the draft painting or novel or mathematical theory.

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Critical Thinking: A Simple Guide and Why It’s Important

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Critical Thinking: A Simple Guide and Why It’s Important was originally published on Ivy Exec .

Strong critical thinking skills are crucial for career success, regardless of educational background. It embodies the ability to engage in astute and effective decision-making, lending invaluable dimensions to professional growth.

At its essence, critical thinking is the ability to analyze, evaluate, and synthesize information in a logical and reasoned manner. It’s not merely about accumulating knowledge but harnessing it effectively to make informed decisions and solve complex problems. In the dynamic landscape of modern careers, honing this skill is paramount.

The Impact of Critical Thinking on Your Career

☑ problem-solving mastery.

Visualize critical thinking as the Sherlock Holmes of your career journey. It facilitates swift problem resolution akin to a detective unraveling a mystery. By methodically analyzing situations and deconstructing complexities, critical thinkers emerge as adept problem solvers, rendering them invaluable assets in the workplace.

☑ Refined Decision-Making

Navigating dilemmas in your career path resembles traversing uncertain terrain. Critical thinking acts as a dependable GPS, steering you toward informed decisions. It involves weighing options, evaluating potential outcomes, and confidently choosing the most favorable path forward.

☑ Enhanced Teamwork Dynamics

Within collaborative settings, critical thinkers stand out as proactive contributors. They engage in scrutinizing ideas, proposing enhancements, and fostering meaningful contributions. Consequently, the team evolves into a dynamic hub of ideas, with the critical thinker recognized as the architect behind its success.

☑ Communication Prowess

Effective communication is the cornerstone of professional interactions. Critical thinking enriches communication skills, enabling the clear and logical articulation of ideas. Whether in emails, presentations, or casual conversations, individuals adept in critical thinking exude clarity, earning appreciation for their ability to convey thoughts seamlessly.

☑ Adaptability and Resilience

Perceptive individuals adept in critical thinking display resilience in the face of unforeseen challenges. Instead of succumbing to panic, they assess situations, recalibrate their approaches, and persist in moving forward despite adversity.

☑ Fostering Innovation

Innovation is the lifeblood of progressive organizations, and critical thinking serves as its catalyst. Proficient critical thinkers possess the ability to identify overlooked opportunities, propose inventive solutions, and streamline processes, thereby positioning their organizations at the forefront of innovation.

☑ Confidence Amplification

Critical thinkers exude confidence derived from honing their analytical skills. This self-assurance radiates during job interviews, presentations, and daily interactions, catching the attention of superiors and propelling career advancement.

So, how can one cultivate and harness this invaluable skill?

✅ developing curiosity and inquisitiveness:.

Embrace a curious mindset by questioning the status quo and exploring topics beyond your immediate scope. Cultivate an inquisitive approach to everyday situations. Encourage a habit of asking “why” and “how” to deepen understanding. Curiosity fuels the desire to seek information and alternative perspectives.

✅ Practice Reflection and Self-Awareness:

Engage in reflective thinking by assessing your thoughts, actions, and decisions. Regularly introspect to understand your biases, assumptions, and cognitive processes. Cultivate self-awareness to recognize personal prejudices or cognitive biases that might influence your thinking. This allows for a more objective analysis of situations.

✅ Strengthening Analytical Skills:

Practice breaking down complex problems into manageable components. Analyze each part systematically to understand the whole picture. Develop skills in data analysis, statistics, and logical reasoning. This includes understanding correlation versus causation, interpreting graphs, and evaluating statistical significance.

✅ Engaging in Active Listening and Observation:

Actively listen to diverse viewpoints without immediately forming judgments. Allow others to express their ideas fully before responding. Observe situations attentively, noticing details that others might overlook. This habit enhances your ability to analyze problems more comprehensively.

✅ Encouraging Intellectual Humility and Open-Mindedness:

Foster intellectual humility by acknowledging that you don’t know everything. Be open to learning from others, regardless of their position or expertise. Cultivate open-mindedness by actively seeking out perspectives different from your own. Engage in discussions with people holding diverse opinions to broaden your understanding.

✅ Practicing Problem-Solving and Decision-Making:

Engage in regular problem-solving exercises that challenge you to think creatively and analytically. This can include puzzles, riddles, or real-world scenarios. When making decisions, consciously evaluate available information, consider various alternatives, and anticipate potential outcomes before reaching a conclusion.

✅ Continuous Learning and Exposure to Varied Content:

Read extensively across diverse subjects and formats, exposing yourself to different viewpoints, cultures, and ways of thinking. Engage in courses, workshops, or seminars that stimulate critical thinking skills. Seek out opportunities for learning that challenge your existing beliefs.

✅ Engage in Constructive Disagreement and Debate:

Encourage healthy debates and discussions where differing opinions are respectfully debated.

This practice fosters the ability to defend your viewpoints logically while also being open to changing your perspective based on valid arguments. Embrace disagreement as an opportunity to learn rather than a conflict to win. Engaging in constructive debate sharpens your ability to evaluate and counter-arguments effectively.

✅ Utilize Problem-Based Learning and Real-World Applications:

Engage in problem-based learning activities that simulate real-world challenges. Work on projects or scenarios that require critical thinking skills to develop practical problem-solving approaches. Apply critical thinking in real-life situations whenever possible.

This could involve analyzing news articles, evaluating product reviews, or dissecting marketing strategies to understand their underlying rationale.

In conclusion, critical thinking is the linchpin of a successful career journey. It empowers individuals to navigate complexities, make informed decisions, and innovate in their respective domains. Embracing and honing this skill isn’t just an advantage; it’s a necessity in a world where adaptability and sound judgment reign supreme.

So, as you traverse your career path, remember that the ability to think critically is not just an asset but the differentiator that propels you toward excellence.

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We are a community of more than 103,000 authors and editors from 3,291 institutions spanning 160 countries, including Nobel Prize winners and some of the world’s most-cited researchers. Publishing on IntechOpen allows authors to earn citations and find new collaborators, meaning more people see your work not only from your own field of study, but from other related fields too.

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Critical Communicative Competence: The Interplay of Cognitive Flexibility, Language Awareness, and Cultural Awareness

Submitted: 16 October 2023 Reviewed: 06 November 2023 Published: 18 December 2023

DOI: 10.5772/intechopen.1003880

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Changing living and communicative contexts have resulted in individuals assuming multiple and variable identities and facing diverse discursive and linguistic practices. Therefore, in the last decades, critical communicative competence has been established as an essential framework for addressing contemporary challenges. In the chapter, critical communicative competence is analytically explored through fundamental characteristics of critical thinking and a key competence as a complex interplay of cognitive, emotional-evaluative, and actional dimensions, implied on each of three interrelated components of communicative competence: cognitive, linguistic, and contextual. In the cognitive domain, multicultural and multimedia contexts demand cognitive flexibility in schemas and strategies. Critical linguistic awareness is essential in the linguistic domain as it enables a speaker to recognise the constructive and interpretative nature of language. In the contextual domain, critical cultural awareness is a tool for understanding how speakers’ choices are influenced by their culture and context. Despite the analytical approach, dimensions and components are considered interrelated and interdependent, and only in interaction, leading to more responsible and sensitive communication.

  • critical thinking
  • critical communicative competence
  • cognitive flexibility
  • language awareness
  • cultural awareness

Author Information

Jerca vogel *.

  • Faculty of Arts, University of Ljubljana, Ljubljana, Slovenija

*Address all correspondence to: [email protected]

1. Introduction

Various and changing living and communicative contexts, which today’s societies and individuals encounter due to population fluctuations, social changes, and technological development, have led to the instability of living, professional, and interest environments. As a result, individuals assume numerous and more variable identities than before and, when entering communicative situations in different environments, confront a broader range of discursive and linguistic practices. This process is reflected in re-questioning traditional concepts of languages and cultures, language varieties and discursive patterns, and the relationships between speakers. Consequently, the communicative demands imposed by new circumstances on individuals and society have also affected the understanding of communicative competence. Therefore, besides the relationship between language and reference, questioning how language reflects the real or imagined world, and the relationship between language and the individual, examining how individuals shape their perceptions of reality based on language, the focus has been placed primarily on the relationship between language and culture/society. Therefore, the essential question has become how text functions in context, with text understood as any linguistic realisation and context as the broadest sociocultural framework in which an individual operates linguistically, demanding a continuous search for knowledge, the development of new skills, and the formation of stances [ 1 ].

Due to these new circumstances, as in Ref. [ 2 ] asserts, the functional concept of communicative competence, which could be broadly defined as the ability to understand and use information from texts and to create appropriate and effective texts [ 3 ,  4 ], has faced numerous criticisms in Australia since the early 1990s. Sociologists have warned that such a model encourages competitive individualism; post-structuralists and feminist theorists have argued that the emphasis on the individual or personal perspective diminishes the understanding of how discourse shapes social relations; systemic functional linguists have cautioned that due to the emphasis on “experience,” personal growth, and literary narrative, students from the most vulnerable groups do not acquire sufficient explicit knowledge of how typical genres, which are expressions of intellectual and political power, work, and they do not acquire strategies for producing them; cultural and media studies have pointed out the systematic omission of visual texts, texts in new media, and texts in new work environments [ 2 ]. Therefore, critical communicative competence has been established as the theoretical framework that allows addressing the challenges of contemporary times.

2. From functional towards critical communicative competence

Critical communicative competence is not a homogenous concept. It is defined more narrowly or broadly, emphasising different dimensions and components in various disciplines and geographical areas with different historical and cultural backgrounds [ 5 ]. Therefore, in defining it, we will start from the fundamental concepts of critical thinking and competence.

2.1 Critical thinking in communication

As reference [ 6 ] noted, critical thinking is a broad and relatively abstract concept. The author [ 7 ] categorises its definitions into two groups, aligning with two perspectives on critical communication. The first group, primarily derived from philosophy and rhetoric, views critical thinking narrowly as the skill of analysing, evaluating, and constructing arguments. Therefore, critical thinking emphasises the ability to apply criteria, self-correction or critical reflection of one’s thought process, and sensitivity to context [ 6 ]. Similarly, the author [ 8 ] suggests that one of the most common narrowing concepts of critical communicative competence is its equation with the critical evaluation of information. For instance, in Singapore [ 2 ], where critical thinking was at the centre of educational reform as early as 1997, it is commonly associated with innovative and creative thinking and entrepreneurship but less with social and ethical issues.

The second group of definitions, stemming from a broader theory of knowledge and learning, views critical thinking as not just the skill of analysing, evaluating, and constructing arguments but also as a set of mental processes, problem-solving strategies, and creativity [ 6 ]. This group defines critical thinking as a permanent characteristic of an individual that incentivises him to approach activities with thoughtful scepticism aimed at deciding what to believe and how to act [ 9 ]. The authors of this group additionally emphasise intentionality and goal orientation, exploring assumptions, recognising hidden values, evaluating evidence, assessing the validity of conclusions, identifying and being aware of one’s own errors in thinking and listening [ 6 , 10 ], as well as overcoming egocentrism, omniscience, omnipotence, and invulnerability [ 11 ].

Definitions of communicative competence based on this understanding of criticality are thus no longer considered simply as the ability to participate in existing linguistic practice [ 6 , 8 ] but expand the concept of communicative competence, emphasising that an individual’s experience is historically shaped within specific power relations [ 8 ].

Therefore, the central consideration is focused on questions about the author‘s intent, the ideologies presented through the text, the societal role conveyed to the reader, and the values and viewpoints advocated or opposed [ 8 ]. Nevertheless, these approaches, while not denying the relations of social, cultural, and economic power that are expressed in texts, are focused on individual usage [ 2 ]. In Ref., the author [ 2 ] attributes the individual perspective to the fact that it arises from a psychological and psycholinguistic definition of communicative competence as an individual process rather than an activity embedded in a broader social context. Consequently, this perspective does not encompass those aspects of criticality that stress that communication is linked to social power and that critical communicative competence involves a critical attitude towards society and its beliefs.

Comparatively, the characteristics of uncritical and critical communication highlighted in the discussions can be illustrated in Table 1 .

Characteristics of functional (non-critical) communicationCharacteristics of critical communication
Motivation for personal goal/benefitsMotivation for critical communication
Emphasising the communicative function of languageUnderstanding the relationship between language and culture/society
Understanding communication as a cognitive processAwareness of emotional-evaluative and actional dimensions of communication
Sensitivity for individual or personal contextSensitivity for different sociocultural contexts
Egocentric perspectiveViewing from different perspectives and engaging in different roles
Schematic use of language and discursive patternsQuestioning, problem-solving and creativity in language use
Evaluating based on partial knowledge or schematic criteriaAnalysing, evaluating, and constructing arguments based on systemic knowledge about communication, language, context, and relations between them
Participating in existing linguistic practiceCritical reflection on existing practices as a reflection of specific power relations, society, and its beliefs
Understanding, analysing, and using information or discursive patternsQuestioning and verifying information, exploring the author’s intentions, underlying assumptions, values
The fundamental guideline is to achieve a personal communicative goalTaking responsibility for the consequences of one’s communicative activities, thus critically reflecting on one’s own and others’ communication
Effectiveness as a main criterionEthicality as a communicative corrective

Characteristics of non-critical and critical communication.

Motivation for critical communication stems from an awareness that it leads to deeper understanding, prevents and resolves misunderstandings and conflicts, and enables creative transfer and problem-solving.

Sensitivity to the sociocultural context of all participants in a communicative event and the acceptance of others’ perspectives, even if they differ significantly from our own.

Understanding the complexity of language and communication, acknowledging that in addition to its cognitive dimension, communication possesses an emotional or affective (relational) dimension. The speaker and the listener do not enter emotionally, interest-wise, or value-neutral.

Evaluation based on well-defined criteria requires general, sociocultural, and linguistic knowledge.

Metacognition is the ability to reflect critically or self-reflect on one’s thought process.

In Ref. [ 4 ], Sternberg adds ethics and social responsibility, signifying an awareness that speech acts have consequences that speakers have to take responsibility for and that they strive to use language for the benefit of all.

2.2 Dimensions of critical communicative competence

In addition to equating critical communication with critical evaluation of information and discourse, another narrowing in understanding critical communication, according to reference [ 8 ], is that it is mainly placed at the cognitive level. Namely, limiting critical communication solely to the cognitive domain fails to explain some essential characteristics, such as the motivation for critical communication, positive attitudes towards it, awareness of its emotional dimension, and readiness for the ethical realisation of discourses and sociocultural language uses that are deemed justified. Such an approach also excludes the inclination to reject expressions that convey social relations that are not accepted. Therefore, another significant aspect in the definition of critical communicative competence is which dimensions constitute it, how they are interrelated and how they interact in communication.

The most widely accepted definition of key competencies has been formulated by reference [ 12 ], who defines them as complex systems of knowledge, beliefs, and action tendencies that are built on well-organised knowledge, fundamental skills (strategies), generalised attitudes, and cognitive styles [ 12 ]. Thus, competence is defined as a complex composition of three dimensions: cognitive (knowledge, skills, cognitive styles, and experience), emotional-evaluative (attitudes and beliefs), and actional (i.e. readiness to act by one’s own beliefs).

A somewhat different perspective on competence can be discerned from the definitions that served as the basis for understanding communicative competence in language teaching. In Ref. [ 13 ], it is defined as the ability of speakers to communicate or use language knowledge in accordance with various psychological, social, and linguistic circumstances. In his definition, the cognitive dimension is primarily associated with skills and less with knowledge, while, on the other hand, he claimed that it is essential not to separate cognitive from non-cognitive (affective and volitional) factors [ 13 , 14 ]. Compared to reference [ 13 ], in Ref. [ 15 ], competence is understood as a synthesis of knowledge and skills required for communication. Thus, they expanded the understanding of the cognitive dimension while neglecting the emotional dimension.

On the opposite, the documents of the European Commission follow Weinert’s holistic understanding of competence [ 16 ], as The European Reference Framework: Key Competences for Lifelong Learning defines key competencies as combinations of knowledge, skills, and attitudes related to a specific context that individuals need for personal fulfilment and development, active citizenship, social inclusion, and employment [ 17 ]. Critical thinking, creativity, initiative, problem-solving, risk assessment, decision-making, and constructive emotional management are essential in developing and implementing all key competencies [ 17 ].

Similarly, the difference between a one-dimensional and a multi-dimensional view of communicative competence is reflected in the analytical definition of its components. All the mentioned models emphasise two central components: linguistic (grammatical and textual) and contextual (pragmatic or sociolinguistic) competence, attributing them to the cognitive dimension since they emphasise the skills required for their performance and, to some extent, knowledge. Linguistic and contextual components are complemented with components related to cognitive processes. Canale and Swain, and Bachman talk about strategic competence, which Canale and Swain [ 15 ] understand as an organiser, and Bachman, following reference [ 18 ], understands it as a processor or a web of cognitive abilities that enable the use of linguistic and non-linguistic data to understand text formation. Some other models consider cognitive competence either as the ability to organise data [ 17 , 19 ] or as factual knowledge of the world [ 20 , 21 , 22 ], and both relate them to skills required to perform established procedures in predictable contexts.

Because the three core components: cognitive, linguistic, and contextual, are primarily understood and analysed from a cognitive perspective, some authors try to incorporate non-cognitive dimensions into analytical models as additional components. References [ 19 , 22 ], for instance, discuss the motivation for communication. At the same time, reference [ 17 ] includes a “positive attitude towards understanding in one’s mother tongue” and a “willingness to engage in critical and constructive dialogue, respect for aesthetic qualities, and a desire to achieve them, commitment or interest in communicating with others” as distinctive competencies.

Nevertheless, based on the essential characteristics of critical thinking, we must view these dimensions as interrelated and interacting throughout the communication process and include them in essential competencies rather than separating them. In doing so, we will rely on Weinert’s definition of competence and the areas of criticality defined by Barnett (as cited in [ 23 ]) as (1) propositions, ideas, and theories, especially in connection with systematic knowledge; (2) the individual’s inner world, where criticality is expressed through critical self-reflection; and (3) the external world, where critical thinking is expressed through critical action.

The cognitive dimension refers to all elements that answer the question of what we can do, what we know, and how we reflect and improve our actions based on knowledge, experience, and beliefs. It encompasses cognitive, pragmatic, and language skills and strategies that enable the application of these skills while considering broader cognitive, language, and communication patterns and specific situations. It also includes metaknowledge or knowledge about the world in general and specific topics, language, its rules, genres and systems, sociocultural relations, linguistic diversity, and communication principles. On the other hand, it involves metacognition on one’s own or others’ language activities, the influence of emotions, biases, preferences, and values, and the appropriateness of evaluation criteria, enabling self-correction or improvement, knowledge transfer to new contexts, independent acquisition of new knowledge, and problem-solving.

The emotional or evaluative dimension concerns the general emotional orientation and emotional and value-based attitudes towards the subject (“world”), the way it is presented, the circumstances, as well as language in general and its diversity, by which it becomes an expression of individual or collective identity and a carrier of social power. A positive attitude does not mean uncritical acceptance of familiar practices and stances but rather a critical attitude towards established patterns, stereotypes, and prejudices and a willingness to embrace diversity. This attitude is closely linked to an individual’s knowledge of language and communication, experience, and the ability for knowledge- and experience-based reflection. Its goal is not only to recognise or raise awareness of one’s or others’ attitudes, as can be inferred from selected linguistic means, but also to reflect on the legitimacy of such attitudes from an ethical perspective [ 24 ].

From the perspective of the actional dimension, within the concept of critical communication, actions are initiated not only by motivational elements that predominantly prevail in a functional communication model but also stem from individuals’ needs, desires, and wishes. Equally important is the moral aspect, which implies a willingness to act responsibly and justly by ethical, social, cultural, and personal norms. A critical speaker strives to promote linguistic practices that they consider ethical and constructive and to change those that express unacceptable relationships [ 24 , 25 ].

Critical communicative competence can thus be defined as a level of communicative competence that enhances functional and cultural communicative competence with critical thinking. Participants in communication are sensitive to the individual and the sociocultural context; they consider the emotional and evaluative dimensions and are aware of the need for evaluation based on credible criteria, transcending emotional biases, prejudices, and established perspectives. They also self-reflect on their communication (metacognition) and consider their ethical and social responsibility for their communicative actions.

3. Complexity of critical communicative competence

Critical communication is a multi-dimensional activity embedded in the relationship between the real world, language, and society/culture. The cognitive, emotional-evaluative, and actional dimensions are interrelated and realised through three core competencies: cognitive, linguistic, and contextual, as illustrated in Figure 1 , where the circular diagram depicts the interconnections of core competencies, and arrows represent the realisation of dimensions in each of them.

critical thinking communication

Interconnections of dimensions and core competencies of critical communicative competence.

3.1 Cognitive component

Within the cognitive domain, according to reference [ 19 ], the processes of conceptual and logical organisation, as well as the storage of knowledge and experiences, are vital in connecting these knowledge and experiences into new networks, especially when dealing with problem-solving or new communicative circumstances. In this context, cognitive linguistics [ 26 ] and the theory of the psychology of communication [ 27 ] emphasise that language is not an autonomous phenomenon involving unique, specialised cognitive processes; instead, it is determined by the same cognitive processes found in other non-linguistic domains: memory, conceptualisation, logical reasoning, and perception [ 26 ]. This implies that cognitive abilities can be discussed on two levels: general cognitive processes and communicative competencies, through which these processes are enacted in specific ways for understanding and producing texts.

3.1.1 Cognitive processes in communication

General cognitive abilities related to communication, as defined by Ule Nastran [ 27 ], fall under the broader concept of perception. Perception encompasses information’s reception and selection, categorisation and organisation, and primary interpretation. When selecting information to focus on, we are primarily guided by distinguishing essential pieces of information from unimportant ones, ignoring specific messages, and adapting them to our existing cognitive apparatus, typification, and stereotyping. Therefore, the most crucial cognitive process is categorisation based on the principle of similarity or proximity into categories (concepts, representations). These categories are placed within cognitive schemas, determining our prior expectations [ 27 ].

While categories could be defined as individual concepts or representations, cognitive schemas are the organisation of knowledge about a particular person, object, situation, event, or the relationship between categories [ 27 ]. Schemas determine the characteristics attributed to individual concepts and what we consider accurate, as well as allow us to draw conclusions, explore assumptions and hidden values, assess the validity of conclusions, and extend our understanding and interpretation beyond directly given information. General categories and schemas may contain numerous subcategories based on sample cases, enabling flexible interpretation and, consequently, modifying initial categories (compare [ 27 , 28 , 29 ]).

From a communicative perspective, Brown [ 30 ] identified not only expectations related to schematic knowledge about specific topics but also those stemming from schematic knowledge about textual genres and their typical context (expected speaker, audience, time, place). Individuals form this knowledge based on their language usage experience and, during communication, invoke the entire discursive event, such as a lecture, and its typical microelements, like an introduction with the announcement of the topic and the presentation of the lecture’s structure (see also [ 28 ]).

Similarly, Hart [ 26 ] defines fundamental cognitive processes and links them with discursive strategies for their realisation. The comprehensive understanding that stems from a schema or scenario with which a speaker has associated a particular scene or event is associated with the structural configuration of the text. Comparing experiences enables framing, enabling the speaker/listener to assume which actors and processes will be given greater importance, how metaphorical meanings and symbols should be understood, and how connotations are assigned to words or texts. The ability to direct attention is the basis for identification ; that is, the speaker chooses which aspects (features) of a given situation/scene to include in the presentation and how to place them in relation to each other. Finally, the positioning depends on our chosen perspective or our placement in space, time, and a particular role [ 26 ]. Thus, it defines the sociocultural context from which we will operate.

3.1.2 Cognitive flexibility as a distinctive characteristic of critical cognitive competence

Rost [ 29 ] points out that schemas are not only used for interpreting texts but also for generating or retrieving them. In this process, we summarise and refresh the content by preserving the schematic framework while often modifying specific details, omitting them, or adding new ones to align our understanding with our culturally determined knowledge. From a critical perspective, it is essential to be aware that different cognitive strategies can, in specific contexts, be linked to the emotional-evaluative dimension. For instance, new information may be suppressed if it is unpleasant, threatening, or conflict with our environment, and thus undermines our belief in our inner strength and integration. At the same time, overly generalised, stereotypical categories can develop, into which all units of a particular general category are classified, regardless of their individuality or other sample cases. Such overly generalised categories are stereotypes [ 27 ], which include positive or negative attitudes towards the category [ 27 ].

Therefore, from the perspective of critical communication, in today’s multicultural society, cognitive flexibility is crucial in all cognitive processes. This is particularly important in categorisation, where static and unchanging schemas can lead to generalisations and evaluations based solely on one’s own cultural background and values. Instead, schemas should be open to variations and transitions, allowing for flexibility and consideration of different perspectives and sociocultural contexts. Compared to functional communication, critical communication has changed the fundamental orientation of participants towards the text and each other. In functional reading, the reader’s orientation is harmonised with the text, primarily seeking understanding. In critical reading, the readers are oriented towards the text; their primary purpose is to interpret and evaluate it [ 31 ]. Recognising excessive generalisation, stereotypes, and prejudices and avoiding their use requires him to change perspectives, reflect on implications and place the data in a meaningful context to analyse attitudes and positions from two aspects: textual and communicative [ 31 ].

Regarding communicative strategies, flexibility becomes a fundamental requirement, mainly due to digital communication, which is significantly influenced by multimedia and interactivity. This interaction affects the structure of communicative events, participants’ roles, and the interweaving of intentions, discourses, genres, and perspectives [ 32 ].

3.2 Linguistic competence

Traditionally, definitions of communicative competence have focused on linguistic processes. These include the formation of the literal meaning of sentences, which links processes of perception and attention direction, decoding words (i.e. recognising words in sound or writing), associating words with reference, constructing the propositional meaning of sentences based on the rules of a given language, and shaping the literal meaning of a text. The latter involves placing sentences within a textual framework and complementing them with data from the co-text using cohesion and coherence, logical reasoning based on given data, and new information [ 22 , 23 , 29 , 33 ].

3.2.1 Constructional nature of linguistic activity

Despite discussing linguistic skills, they cannot be observed separated from the cognitive or contextual component. For example, besides cognitive effects in word recognition, Rost [ 29 ] and Kranjc [ 33 ] emphasise that understanding words does not stop at recognising a word and connecting it to a concept but must also be linked to a specific reference. Due to the polysemous nature of most words, we must decide which of a word’s multiple meanings is realised in a particular sentence based on the context or world knowledge. This can communicate the creator’s experience, evaluation, and identity, which the reader may recognise, accept, or not [ 34 ].

Similarly, constructing propositional meaning is not limited to understanding words and their grammatical connections. It extends beyond that. As Lurija [ 35 ] pointed out, polysemy can be present in most sentences, even though we usually understand them without difficulty based on our linguistic knowledge. Complications arise in complex grammatical constructions requiring substantial transformations, such as nominalisation, prepositional phrases used to express relations between abstract concepts. On the other hand, a sentence’s propositional meaning is only part of what the author had in mind. Therefore, readers logically infer the unspoken. In addition, pragmatics has shifted attention from literal towards communicated meaning, as texts are always received within a specific speech situation, which is inferred based on textual and sociolinguistic schemas [ 34 ].

According to Hart [ 26 ] notes, it is essential to recognise that linguistic encoding is always a construction because the same situation, event, entity, or relationship can be represented in different ways by choosing linguistic elements. Namely, linguistic activity involves continuously choosing linguistic elements [ 36 ], which do not always occur at a conscious level, especially in a first language. Therefore, it is reflected and thoughtful choices that can improve an individual’s communicative ability. Thus, conscious choices can enhance an individual’s communicative competence. Effective language selection depends on the awareness of linguistic choice possibilities, knowledge of the language system, the ability to use various strategies, and considerations of contextual factors, especially the audience [ 37 ].

Critical linguistic awareness contributes significantly to developing critical communicative competence as it incentivises multi-dimensional activity at the linguistic level and considers the interplay of linguistic processes with cognitive and contextual aspects [ 37 ].

3.2.2 Critical linguistic awareness as a tool for realising critical linguistic competence

The concept of linguistic awareness has been formed in the past few decades, initially referring to the relationship between language use and linguistic knowledge. Donmall, as cited in Ref. [ 38 ], defined it as an individual’s sensitivity to language and awareness of its nature and role in human life, while in Ref. [ 39 ], it is defined as individuals’ ability to reflect on, and match, intuitively spoken and written utterances with their knowledge of the language. This tacit knowledge, as stated in Ref. [ 39 ], can be made explicit through outward expression ranging from spontaneous self-correction to explicit reflection on the production of utterances. A broader perspective on linguistic awareness was presented by Lier [ 40 ], defining it as the understanding of human linguistic activity and the role of language in thinking, learning, and social life, as well as an awareness of the power and control language affords and the complex relationship between language and culture. While his definition emphasised the cognitive dimension of language, it also incorporated the social and cultural dimensions by highlighting the role of language in social life.

However, even such an understanding of linguistic awareness does not facilitate a critical perspective on language in its sociocultural function. As Ochs [ 41 ] suggests, for an individual’s competent participation in a social group, it is essential to understand how people construct social situations with language and other symbolic tools. In every community, members convey social information using typical communicative and language forms. Therefore, grammar and vocabulary enable participants to recognise the social situation in which communication occurs.

Svalberg [ 42 ] thus concludes that the contemporary notion of linguistic awareness, as it has evolved in the last two decades, is not merely intellectual and passive. The development of linguistic awareness fosters engagement with the language, which can be intellectual, focusing on patterns, emotional, emphasising attitudes, or socio-political, where the emphasis is on effective communication and interaction as social action [ 42 ]. Similarly, other researchers have identified components of linguistic awareness. In Ref. [ 43 ], authors, for example, describe five domains of linguistic awareness: affective or emotional, social, the domain of power, cognitive, and performance. According to their definitions, the affective or emotional domain pertains to the relationship between the communicator’s feelings and cognitive processes. They associate the social domain mainly with the influences of a contemporary, globalising society where issues often stem from ethnic diversity. The domain of power considers language as a tool for manipulation, thus including an awareness of hidden meanings, unspoken assumptions, and rhetorical “traps” characteristic of holders of social power. The cognitive domain encompasses the relationship between language and thinking or cognitive processes, assuming metalinguistic awareness, reflection, analysis, and the students’ metacognition about their communication and thinking. The performance domain is mainly related to language use and communicative strategies.

The cognitive (intellectual) component of linguistic awareness primarily refers to how we use language, our linguistic skills, metalinguistic knowledge, and our ability to reflect on our own or others’ language use.

The emotional or evaluative aspect relates firstly to one’s general emotional and evaluative attitude towards language as a means of communication in a specific speech situation, towards language as a vehicle of societal power, and towards individual linguistic elements, which can be either negative or positive [ 44 ]. This attitude is closely linked to knowledge about language and communication and the ability to reflect on them. However, critical communication goes beyond merely recognising the attitude based on the text; it also raises questions about whether such an attitude is justified and ethical.

The actional dimension means that the individual strives to embody those aspects and characteristics of the linguistic activity or elements to which they hold a positive attitude and attempts to prevent those to which they hold a negative attitude.

As claimed by Clark and Ivanić [ 45 ] and as it is evident from the analytical representation of linguistic competence, it is impossible to think critically about linguistic elements without relating them to how they are used in a particular context or independently of social relationships.

3.3 Contextual component

Changes in the concept of communicative competence are closely related to the understanding of context and contextual determinants. Despite, as stated by Kramsch [ 46 ], that context was always at the core of communicative language learning, it was reduced in the 1970s and 1980s to one-to-one verbal interactions and perceived as static and objective. Conversely, the 1990s brought back the importance of context on a much larger cultural scale. At the same time, psycholinguistics and cognitive linguistics define context as a mental structure because we continuously categorise the world around us and ourselves in ways that are socially and culturally determined [ 47 ]. As a result, the discussion of communicative competence now leans more towards a socially oriented perspective, upgrading the previously dominant cognitive and individual views of language use and learning [ 48 ].

3.3.1 Relationship between language and culture

Discussing the embeddedness of linguistic activity into a broader sociocultural context, Lemke [ 49 ] emphasised that individuals in their social environment acquire organisational patterns of language use, reflecting established social power and solidarity relationships. In each speech act, a speaker indicates the role they have assumed and their place within the social system through the choice of linguistic varieties. Sociolinguistic competence is realised through the speaker’s choices of genres, discursive practices, and communicative patterns. It also involves an understanding of how the social context is expressed, an evaluation of the appropriateness of these choices, and a willingness to either maintain or alter conventions. However, critical competence requires more than mere knowledge and unreflective positive or negative attitudes. It necessitates reflecting on the value systems and social relationships inherent in communicative patterns, and assessing whether the social power dynamics expressed through language are ethically justifiable.

From a linguistic perspective, the chosen linguistic elements can reflect values, attitudes, beliefs, stereotypes, and even prejudices we express as bearers of a particular identity. Additionally, an acknowledgement of interactivity and inseparability of cognitive, linguistic, and cultural competence in critical communication has changed the understanding of the relationship between neutral and metaphorical expression.

While understanding the established relations between language and society certainly shapes expectations and influences prevailing choices, it cannot explain why an individual chooses, modifies, or even discards them despite being aware of the conventions. This question can only be answered by considering the specific circumstances in which the speaker and listener enter with their ideas about the world, their roles, their perceptions of each other, and their relationships [ 52 ]. As emphasised by Ule Nastran [ 27 ], the selection and understanding of patterns can only be interpreted through an individual’s pragmatic competence, that is, the interpretation of sociolinguistic and stylistic frameworks based on their knowledge of social conventions and systemic possibilities, as well as considering personal experiences, especially one’s viewpoints, motivation, values, beliefs.

The critical speaker will not adopt established patterns uncritically but will be aware that they express their identity through all their language activities. Therefore, they will analyse the relationship between the language they have chosen or will choose and the specific circumstances and try to empathise with the perspective of others.

3.3.2 Critical cultural awareness as a tool for realising critical contextual competence

The cognitive dimension of cultural awareness refers to how we use language for identification and the knowledge, thoughts, ideas, judgements, and evaluations of a specific (micro)culture, its linguistic expressions, the identity aspect of language, and sociolinguistic principles.

The emotional-evaluative dimension is related primarily to language as a bearer of social power. It involves a positive disposition towards one’s own and others’ social group and language, including intra-cultural language variants (registers) as an expression of social micro-groups.

From the perspective of the activity dimension, they seek to promote intercultural tolerant, argumentative, and emphatic communication while challenging egocentric, non-tolerant, exclusive, and hateful speech.

Critical communicative competence requires rhetorical sensitivity, the ability to adapt communication style to intentions or to others’ communicative patterns [ 27 , 53 ]. “Rhetorically sensitive individuals are more flexible in communication and attempt to balance their interests with those of others. They assume whether a particular form of communication is appropriate, when they can say something and when they cannot, while not concealing their fundamental ideas and genuine emotions” [ 27 ].

4. Conclusion

Recognising (social) criticality as an essential trait of communicative competence is, first and foremost, a response to the processes of globalisation and a reflection of the demand for developing “intercultural and inter-ethnical understanding and respect for communication diversity…” [ 54 ]. Simultaneously, the understanding of interculturality, on both inter- and intra-linguistic levels, has contributed to acknowledging the diversity of an individual’s language identities and the identity dimension of every language activity. This approach has brought attention to the relationship between language and culture, a perspective that Porter and Samovar summarised as “What we are talking about, how we are saying it, how we are seeing it, our inclination or disinclination, how we are thinking and what we are thinking about, are influenced by our culture” [ 55 ]. Consequently, Larre [ 56 ] suggests that language serves as a bridge between the sociocultural context and an individual’s mental activity. It is a cognitive tool individuals employ to make sense of the world, which is why language, culture, and thinking cannot be viewed from a singular perspective.

A critical speaker no longer perceives language merely as a means of communication but recognises it as a system of synonymic or antonymic, same- or different-functional elements that enable the speaker to refer to and comment on the content or context, as well as a mean for express, maintain or change social relations. Therefore, they regarded communication not only as a cognitive but also as an emotional process, where every speech act has consequences and demands responsibility.

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  • What is Critical Thinking?

The ability to think critically calls for a higher-order thinking than simply the ability to recall information.

Definitions of critical thinking, its elements, and its associated activities fill the educational literature of the past forty years. Critical thinking has been described as an ability to question; to acknowledge and test previously held assumptions; to recognize ambiguity; to examine, interpret, evaluate, reason, and reflect; to make informed judgments and decisions; and to clarify, articulate, and justify positions (Hullfish & Smith, 1961; Ennis, 1962; Ruggiero, 1975; Scriven, 1976; Hallet, 1984; Kitchener, 1986; Pascarella & Terenzini, 1991; Mines et al., 1990; Halpern, 1996; Paul & Elder, 2001; Petress, 2004; Holyoak & Morrison, 2005; among others).

After a careful review of the mountainous body of literature defining critical thinking and its elements, UofL has chosen to adopt the language of Michael Scriven and Richard Paul (2003) as a comprehensive, concise operating definition:

Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.

Paul and Scriven go on to suggest that critical thinking is based on: "universal intellectual values that transcend subject matter divisions: clarity, accuracy, precision, consistency, relevance, sound evidence, good reasons, depth, breadth, and fairness. It entails the examination of those structures or elements of thought implicit in all reasoning: purpose, problem, or question-at-issue, assumptions, concepts, empirical grounding; reasoning leading to conclusions, implication and consequences, objections from alternative viewpoints, and frame of reference. Critical thinking - in being responsive to variable subject matter, issues, and purposes - is incorporated in a family of interwoven modes of thinking, among them: scientific thinking, mathematical thinking, historical thinking, anthropological thinking, economic thinking, moral thinking, and philosophical thinking."

This conceptualization of critical thinking has been refined and developed further by Richard Paul and Linder Elder into the Paul-Elder framework of critical thinking. Currently, this approach is one of the most widely published and cited frameworks in the critical thinking literature. According to the Paul-Elder framework, critical thinking is the:

  • Analysis of thinking by focusing on the parts or structures of thinking ("the Elements of Thought")
  • Evaluation of thinking by focusing on the quality ("the Universal Intellectual Standards")
  • Improvement of thinking by using what you have learned ("the Intellectual Traits")

Selection of a Critical Thinking Framework

The University of Louisville chose the Paul-Elder model of Critical Thinking as the approach to guide our efforts in developing and enhancing our critical thinking curriculum. The Paul-Elder framework was selected based on criteria adapted from the characteristics of a good model of critical thinking developed at Surry Community College. The Paul-Elder critical thinking framework is comprehensive, uses discipline-neutral terminology, is applicable to all disciplines, defines specific cognitive skills including metacognition, and offers high quality resources.

Why the selection of a single critical thinking framework?

The use of a single critical thinking framework is an important aspect of institution-wide critical thinking initiatives (Paul and Nosich, 1993; Paul, 2004). According to this view, critical thinking instruction should not be relegated to one or two disciplines or departments with discipline specific language and conceptualizations. Rather, critical thinking instruction should be explicitly infused in all courses so that critical thinking skills can be developed and reinforced in student learning across the curriculum. The use of a common approach with a common language allows for a central organizer and for the development of critical thinking skill sets in all courses.

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What is the role of communication in critical thinking  .

Communication is the framework, foundation, and skeletal structure of critical thinking. People who continually strive to  improve their critical thinking skills  are better communicators.

Critical thinkers have communication skills that:

  • help them to articulate and visualize problems and solutions from different angles
  • enable them to present their perspectives with confidence
  • assimilate and organize their thoughts through logical analysis

In today’s job market, communication ability based on critical thinking are valued traits in new employees—and according to one 2016 survey by the Harvard Business Review—those skills are  sadly lacking  in many of today’s job applicants.

  • The Ultimate Guide To Critical Thinking
  • Is Critical Thinking A Soft Skill Or Hard Skill?
  • How To Improve Critical Thinking Skills At Work And Make Better Decisions
  • 5 Creative and Critical Thinking Examples In Workplace
  • 10 Best Books On Critical Thinking And Problem Solving
  • 12 Common Barriers To Critical Thinking (And How To Overcome Them)

How To Promote Critical Thinking In The Workplace

Critical thinking vs problem solving: what’s the difference, examples of communication in critical thinking.

There are a variety of ways to communicate effectively using critical thinking. Indeed.com highlights  four types of communication  in critical thinking with suggestions on deploying those communication tools:

1.  Verbal —Critical thinkers use a strong and confident speaking voice as well as active listening—a conscious effort to not only hear the words, but the complete message the other person is communicating. They avoid “filler” words and fluff, as well as excessive industry jargon when plain speaking will do.

2.  Visual —Good visual communications are governed by the following rules of thumb:

  • get permission in advance
  • only use visual presentations when they add value to the process
  • consider the audience
  • present clear and easy-to-understand visual presentations  focusing on the core message

3.  Written —Good writers strive for simplicity and prefer active voice. They never rely on tone and always thoroughly review what they have written. They keep a file of their own and the writing of others that they find effective and appealing to their writing style.

4.  Nonverbal —At the core of critical thinking is controlling emotions and self-monitoring. A critical thinker communicates intentionally and uses appropriate facial expressions and body knowledge to reinforce objectivity.

Nonverbal communication is especially effective when it is backed up with solid research and evidence, with appropriate nonverbal messaging that projects a relaxed, confident persona.

How language or communication influences your critical thinking

So, all the above communication methods contribute a unique perspective to what is the role of communication in critical thinking. Also, effective communication influences your critical thinking in several positive ways:

Critical thinking communication skills help you to stay on point

Staying on topic and avoiding deviating is a byproduct of critical thinking. In group settings, it can be difficult to fix a problem when others have their own views and possible hidden agendas. A skilled communicator can stay on track and focus on core issues, while establishing trust and a reputation for staying on point.

Critical thinkers have a curious mind and are in control of their emotions.

An essential feature of critical thinking is self-knowledge and an ability to shed biases and to control emotions. Employers seek this quality and value an employee who can regulate emotions as well as ask questions for useful solutions to difficult problems.

A caveat about emotions

David R. Novak  sees communication as a difficult process and argues that “critical thinking isn’t a purely rational process.” He is wary of anyone “trumpeting their ‘rationality,’ arguing that “their humanity has likely been corrupted.” In fact, dealing with emotions is “part of the process of communicating and part of critical thinking.”

Says Novak, “Emotions are real and powerful.” They can sometimes be central when hashing out difficult problems with people. His advice when dealing with emotion-driven problems is to “embrace and express authentic emotions appropriately.”

Finally, the thing about emotive expressions is that they “are evidence of systemic problems that lie beneath.” Novak’s advice: “Strive to be flexible to and open to the authentic expressions of others. You can’t tell people in pain to suppress emotions.”

What is the role of communication in critical thinking when evaluating applicants for management positions?

It is a given that when managers make a decision, they must share it both up and down the chain of their hierarchies. Managers who are critical thinkers demonstrate sophisticated communication skills. They provide supporting arguments and the necessary evidence to substantiate their decision. When their team is on the same page, they play by the same rules.

Critical thinking improves communication

When a manager thinks clearly and is not unduly swayed by bias, what follows is a more productive communication process. That process consists of better engagement where everyone can contribute to the mission.

Better communication through critical thinking is a stepping stone to emotional intelligence

Analytical rationality and  emotional intelligence  can coexist. In fact, a manager with well-developed critical thinking and communication skills can avoid emotion-driven decisions. However, their respect for the emotional and ethical implications of any problem or challenge enables them to come up with more  creative solutions.

Critical thinkers communicate with challenging open-ended questions

Managers who are critical thinkers actively encourage creativity. They are open to new ideas and their goal is, by effective communication, to amass a larger trove of information when facing decisions.

This communication habit, in turn, promotes even more creative solutions through asking challenging and open-ended questions from those who have a stake in the solution. When those open-ended questions are loaded with elements of critical thinking—e.g., “How do you know that? What evidence do you have?”—the manager is teaching everyone the value of critical thinking and communication.

Critical thinking plus good communication equal savings in time and money.

Managers who encourage critical thinking in the workplace minimize the requirement for supervision. They can catch problems early, and encourage initiative and independence. Managers can then focus on the core responsibilities of their duties and save their organization time and resources.

Let’s Recap

Communication is the foundation of critical thinking. Critical thinkers have communication skills that get to the heart of problems. Examples of communication resources in critical thinking include verbal, visual, written, and nonverbal skills. Each has its own value and applications in critical thinking.

Language or communication influences critical thinking effectiveness by helping you to stay on point and in control of your emotions. Emotions, however, can come into play in effectively communicating with those whose emotions have taken over.

Managers who are critical thinkers can develop communication styles that encourage their team to communicate better and play by the same rules. A manager who thinks and communicates clearly can promote better communications and a team that contributes to the mission.

When the goal is a creative solution to a difficult challenge, a manager who asks the right open-ended questions can tap into everyone’s innate desire to solve problems.

Finally, managers who encourage effective communication and critical thinking minimize the need for supervising their employees, while encouraging initiative and independence. That translates into savings in time, effort, and money.

  • Is Critical Thinking Overrated?  Disadvantages Of Critical Thinking
  • 15 Signs Of Poor Communication Skills And How To Fix Them   
  • 25 In-Demand Jobs That Require Critical Thinking and Problem-Solving Skills
  • Brainstorming: Techniques Used To Boost Critical Thinking and Creativity
  • 11 Principles Of Critical Thinking  
  • Difference Between Public Speaking And Interpersonal Communication

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principles of critical thinking

11 Principles Of Critical Thinking  

critical thinking vs problem solving

From Good To Great: 20 Examples Of Exceeding Expectations

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  • What Is Critical Thinking? | Definition & Examples

What Is Critical Thinking? | Definition & Examples

Published on May 30, 2022 by Eoghan Ryan . Revised on May 31, 2023.

Critical thinking is the ability to effectively analyze information and form a judgment .

To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources .

Critical thinking skills help you to:

  • Identify credible sources
  • Evaluate and respond to arguments
  • Assess alternative viewpoints
  • Test hypotheses against relevant criteria

Table of contents

Why is critical thinking important, critical thinking examples, how to think critically, other interesting articles, frequently asked questions about critical thinking.

Critical thinking is important for making judgments about sources of information and forming your own arguments. It emphasizes a rational, objective, and self-aware approach that can help you to identify credible sources and strengthen your conclusions.

Critical thinking is important in all disciplines and throughout all stages of the research process . The types of evidence used in the sciences and in the humanities may differ, but critical thinking skills are relevant to both.

In academic writing , critical thinking can help you to determine whether a source:

  • Is free from research bias
  • Provides evidence to support its research findings
  • Considers alternative viewpoints

Outside of academia, critical thinking goes hand in hand with information literacy to help you form opinions rationally and engage independently and critically with popular media.

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Critical thinking can help you to identify reliable sources of information that you can cite in your research paper . It can also guide your own research methods and inform your own arguments.

Outside of academia, critical thinking can help you to be aware of both your own and others’ biases and assumptions.

Academic examples

However, when you compare the findings of the study with other current research, you determine that the results seem improbable. You analyze the paper again, consulting the sources it cites.

You notice that the research was funded by the pharmaceutical company that created the treatment. Because of this, you view its results skeptically and determine that more independent research is necessary to confirm or refute them. Example: Poor critical thinking in an academic context You’re researching a paper on the impact wireless technology has had on developing countries that previously did not have large-scale communications infrastructure. You read an article that seems to confirm your hypothesis: the impact is mainly positive. Rather than evaluating the research methodology, you accept the findings uncritically.

Nonacademic examples

However, you decide to compare this review article with consumer reviews on a different site. You find that these reviews are not as positive. Some customers have had problems installing the alarm, and some have noted that it activates for no apparent reason.

You revisit the original review article. You notice that the words “sponsored content” appear in small print under the article title. Based on this, you conclude that the review is advertising and is therefore not an unbiased source. Example: Poor critical thinking in a nonacademic context You support a candidate in an upcoming election. You visit an online news site affiliated with their political party and read an article that criticizes their opponent. The article claims that the opponent is inexperienced in politics. You accept this without evidence, because it fits your preconceptions about the opponent.

There is no single way to think critically. How you engage with information will depend on the type of source you’re using and the information you need.

However, you can engage with sources in a systematic and critical way by asking certain questions when you encounter information. Like the CRAAP test , these questions focus on the currency , relevance , authority , accuracy , and purpose of a source of information.

When encountering information, ask:

  • Who is the author? Are they an expert in their field?
  • What do they say? Is their argument clear? Can you summarize it?
  • When did they say this? Is the source current?
  • Where is the information published? Is it an academic article? Is it peer-reviewed ?
  • Why did the author publish it? What is their motivation?
  • How do they make their argument? Is it backed up by evidence? Does it rely on opinion, speculation, or appeals to emotion ? Do they address alternative arguments?

Critical thinking also involves being aware of your own biases, not only those of others. When you make an argument or draw your own conclusions, you can ask similar questions about your own writing:

  • Am I only considering evidence that supports my preconceptions?
  • Is my argument expressed clearly and backed up with credible sources?
  • Would I be convinced by this argument coming from someone else?

If you want to know more about ChatGPT, AI tools , citation , and plagiarism , make sure to check out some of our other articles with explanations and examples.

  • ChatGPT vs human editor
  • ChatGPT citations
  • Is ChatGPT trustworthy?
  • Using ChatGPT for your studies
  • What is ChatGPT?
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Critical thinking refers to the ability to evaluate information and to be aware of biases or assumptions, including your own.

Like information literacy , it involves evaluating arguments, identifying and solving problems in an objective and systematic way, and clearly communicating your ideas.

Critical thinking skills include the ability to:

You can assess information and arguments critically by asking certain questions about the source. You can use the CRAAP test , focusing on the currency , relevance , authority , accuracy , and purpose of a source of information.

Ask questions such as:

  • Who is the author? Are they an expert?
  • How do they make their argument? Is it backed up by evidence?

A credible source should pass the CRAAP test  and follow these guidelines:

  • The information should be up to date and current.
  • The author and publication should be a trusted authority on the subject you are researching.
  • The sources the author cited should be easy to find, clear, and unbiased.
  • For a web source, the URL and layout should signify that it is trustworthy.

Information literacy refers to a broad range of skills, including the ability to find, evaluate, and use sources of information effectively.

Being information literate means that you:

  • Know how to find credible sources
  • Use relevant sources to inform your research
  • Understand what constitutes plagiarism
  • Know how to cite your sources correctly

Confirmation bias is the tendency to search, interpret, and recall information in a way that aligns with our pre-existing values, opinions, or beliefs. It refers to the ability to recollect information best when it amplifies what we already believe. Relatedly, we tend to forget information that contradicts our opinions.

Although selective recall is a component of confirmation bias, it should not be confused with recall bias.

On the other hand, recall bias refers to the differences in the ability between study participants to recall past events when self-reporting is used. This difference in accuracy or completeness of recollection is not related to beliefs or opinions. Rather, recall bias relates to other factors, such as the length of the recall period, age, and the characteristics of the disease under investigation.

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Critical Thinking & Communication

Critical Thinking & Communication

Critical thinking and communication are closely related. If you aren’t able to think critically about problems, information, and obstacles as they relate to your relationships, the media you consume, and the conversations you have, you are set up to fail. If you can’t think critically, communication won’t be as good as it possibly can be. Good critical thinking directly influences the quality and nature of the messages you send, the conversations you have, the decisions you make, and the overall quality of your communication interactions.

Critical thinking helps communication improve. Good communication influences critical thinking.

“Critical Thinking” means getting beyond just the surface-level questions about a topic or subject during a conversation or discussion. Think of critical thinking as interrogating and investigating an idea, a current state, or a potential solution on the merits of its rigor and its usefulness. If you can’t “think critically” well, you’re quite simply at a disadvantage when you communicate. There is a steamroller of disinformation out there, tricky people everywhere, and there are important decisions all over the place! Better critical thinking helps you to analyze problems more adeptly, helps to create better connections with people, and achieves more positive, productive outcomes.

Critical thinking is an active process. You have to make a willful, conscious decision to engage in it. It’s a skill that needs to be exercised and practiced. It doesn’t just happen automatically. You have to put your critical thinking hat on and leave it on, almost quite literally. It can protect and shield you from all the bad ideas that are out there.

So what does better critical thinking get us? So what?  

What Does Critical Thinking Get Us?

Critical thinking, done in good faith, results in better outputs (ideas, conversations, relationships). Critical thinking leads to better communication outcomes. This goes both for you individually, for pairs of people, and for collective groups. It’s our human gift to be able to more rigorously interrogate ideas, thoroughly vet outcomes, and collaborate with people to create better outcomes. More critical thinking simply cannot be bad.

Critical thinking isn’t required only about big, obvious problems either. Of course, we should think critically collectively about the large problems that face us (Police Reform, for example). That’s obvious. Similarly, of course, it’s in your interest to think critically about problems and challenges, say, at your job. But we’re constantly faced with an array of problems, large and small. These problems happen at large scales with problems that are beyond any one person and they are the more simple sorts of relational problems that can be solved between two people with just slightly more close, dedicated effort.

So, how can we think critically, better?

Critical Thinking Explained

Critical thinking is essentially a purposeful process of asking questions. We can start by thinking of questions in standard categories: Who, What, Where, When, Why, and How. Some questions to ask yourself to stimulate critical thinking:

Who         … benefits from this?

                … is harmed?

                … makes the decision?

                … is directly affected? In what ways?

                … if anyone, would be a good person to consult?

What         … are the strengths/weaknesses?

                … is another perspective or a good alternative?

                … would be a counterargument?

                … is most important/least important?

                … is blocking us?

                … can we do to make a positive change?

Where      … could we learn from others?

                … can we get more information?

                … to improve?

                … could we get help?

                … will this idea take us?

When       … will we know we’ve succeeded?

                … can we expect to see change?

                … should we ask for help?

                … could this cause a problem?

                … should we revisit this issue to assess?

Why         … do we think this is a problem?

                … is this relevant to me (or us)?

                … is this the best solution for now?

                … has it been this way for so long?

                … have we allowed this to happen?

How          … does this benefit me, us, or others?

                … does this harm me, us, or others?

                … does this change things?

                … do we know the truth about this?

You can ask those you’re communicating with — or yourself — any of these questions or any combination of them. You can also come up with similar questions! These are just a guide to help get you started. There’s no limit to the amount or quality of good questions you can ask. Sprinkle these into your conversations and discussions as appropriate.

These questions, while decent inspiration, are quite stiff. “When should we revisit this issue to assess?” sounds halting and jerky. You’re not a robot, are you? Don’t ask it like that! Try to sound human. Say something like “Hey, uh, everybody? When can we follow up on this in a week or so to uhh, you know, check we’re doing alright?” You know, how people talk.  

The Shape of Critical Thinking

Good critical thinking interrogates an idea or problem purposefully, whether that is individually or together. Hopefully, this is done in the spirit of making progress. In practice, what critical thinking looks like can vary. There’s no one way to perform critical thinking to be proper, thorough, or fair.

What’s more, is that critical thinking isn’t just for relationships and the problems we face in them. Critical thinking is, at an even broader level, often about our human relationships with information: as we consume it, as we interact with it (and people spewing it off), and as we sift through the bombardments of information, advertisements, and messages that constantly pelt us like radioactive symbolic fallout. Critical thinking is your built-in BS detector.

Critical thinking is a tool for life. Use that brain evolution gave you! We should all strive to be better critical thinkers. Question things: authority, motive, tactics, perspective. Question it all, especially those in power and people trying to sell you things.  

A Few Words About Emotions

Critical thinking isn’t a purely rational process. There is no such thing as a purely rational process. Beware those trumpeting their “rationality,” and their humanity has likely been corrupted. Emotions are real and powerful. They are relevant and even central when you’re hashing out difficult problems with people. Interrogating others (and yourself) can be emotionally challenging. That’s ok. That’s exactly part of the process of communicating and part of critical thinking. Try to embrace and express authentic emotions appropriately, knowing full well that what’s “appropriate” is always shifting and political . Emotive expressions, when listened to, are evidence of systemic problems that lie beneath. Strive to be flexible and open to the authentic expressions of others. You can’t tell people in pain to suppress emotions.  

Critical thinking is hard. We don’t do it enough. It’s easy to *not* do it because you have to actively engage  in its practice. The residuals of evolution are pulling you in the other direction. Your monkey brain wants shortcuts, but you have to fight against this. Critical thinking improves communication. Good communication influences critical thinking. The relationship is reciprocal.

Hashing out an idea with someone, and critical thinking with them, is bond-forming. When you can rigorously vet and work out an idea or problem with another person, regardless of the size type, or shape of that problem, you are forming a bond with them. You are connecting. You are making something better. Engage in it. Surrender to the process. Get in there and mix it up.

David R. Novak, communication

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Our Concept and Definition of Critical Thinking








Identify its purpose, and question at issue, as well as its information, inferences(s), assumptions, implications, main concept(s), and point of view.


Check it for clarity, accuracy, precision, relevance, depth, breadth, significance, logic, and fairness.






attempts to reason at the highest level of quality in a fair-minded way. People who think critically consistently attempt to live rationally, reasonably, empathically. They are keenly aware of the inherently flawed nature of human thinking when left unchecked. They strive to diminish the power of their egocentric and sociocentric tendencies. They use the intellectual tools that critical thinking offers – concepts and principles that enable them to analyze, assess, and improve thinking. They work diligently to develop the intellectual virtues of intellectual integrity, intellectual humility, intellectual civility, intellectual empathy, intellectual sense of justice and confidence in reason. 
~ Linda Elder, September 2007

Critical Thinking Definition, Skills, and Examples

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Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions. These skills are especially helpful at school and in the workplace, where employers prioritize the ability to think critically. Find out why and see how you can demonstrate that you have this ability.

Examples of Critical Thinking

The circumstances that demand critical thinking vary from industry to industry. Some examples include:

  • A triage nurse analyzes the cases at hand and decides the order by which the patients should be treated.
  • A plumber evaluates the materials that would best suit a particular job.
  • An attorney reviews the evidence and devises a strategy to win a case or to decide whether to settle out of court.
  • A manager analyzes customer feedback forms and uses this information to develop a customer service training session for employees.

Why Do Employers Value Critical Thinking Skills?

Employers want job candidates who can evaluate a situation using logical thought and offer the best solution.

Someone with critical thinking skills can be trusted to make decisions independently, and will not need constant handholding.

Hiring a critical thinker means that micromanaging won't be required. Critical thinking abilities are among the most sought-after skills in almost every industry and workplace. You can demonstrate critical thinking by using related keywords in your resume and cover letter and during your interview.

How to Demonstrate Critical Thinking in a Job Search

If critical thinking is a key phrase in the job listings you are applying for, be sure to emphasize your critical thinking skills throughout your job search.

Add Keywords to Your Resume

You can use critical thinking keywords (analytical, problem solving, creativity, etc.) in your resume. When describing your work history, include top critical thinking skills that accurately describe you. You can also include them in your resume summary, if you have one.

For example, your summary might read, “Marketing Associate with five years of experience in project management. Skilled in conducting thorough market research and competitor analysis to assess market trends and client needs, and to develop appropriate acquisition tactics.”

Mention Skills in Your Cover Letter

Include these critical thinking skills in your cover letter. In the body of your letter, mention one or two of these skills, and give specific examples of times when you have demonstrated them at work. Think about times when you had to analyze or evaluate materials to solve a problem.

Show the Interviewer Your Skills

You can use these skill words in an interview. Discuss a time when you were faced with a particular problem or challenge at work and explain how you applied critical thinking to solve it.

Some interviewers will give you a hypothetical scenario or problem, and ask you to use critical thinking skills to solve it. In this case, explain your thought process thoroughly to the interviewer. He or she is typically more focused on how you arrive at your solution rather than the solution itself. The interviewer wants to see you analyze and evaluate (key parts of critical thinking) the given scenario or problem.

Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer.

Top Critical Thinking Skills

Keep these in-demand skills in mind as you refine your critical thinking practice —whether for work or school.

Part of critical thinking is the ability to carefully examine something, whether it is a problem, a set of data, or a text. People with analytical skills can examine information, understand what it means, and properly explain to others the implications of that information.

  • Asking Thoughtful Questions
  • Data Analysis
  • Interpretation
  • Questioning Evidence
  • Recognizing Patterns

Communication

Often, you will need to share your conclusions with your employers or with a group of classmates or colleagues. You need to be able to communicate with others to share your ideas effectively. You might also need to engage in critical thinking in a group. In this case, you will need to work with others and communicate effectively to figure out solutions to complex problems.

  • Active Listening
  • Collaboration
  • Explanation
  • Interpersonal
  • Presentation
  • Verbal Communication
  • Written Communication

Critical thinking often involves creativity and innovation. You might need to spot patterns in the information you are looking at or come up with a solution that no one else has thought of before. All of this involves a creative eye that can take a different approach from all other approaches.

  • Flexibility
  • Conceptualization
  • Imagination
  • Drawing Connections
  • Synthesizing

Open-Mindedness

To think critically, you need to be able to put aside any assumptions or judgments and merely analyze the information you receive. You need to be objective, evaluating ideas without bias.

  • Objectivity
  • Observation

Problem-Solving

Problem-solving is another critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. Employers don’t simply want employees who can think about information critically. They also need to be able to come up with practical solutions.

  • Attention to Detail
  • Clarification
  • Decision Making
  • Groundedness
  • Identifying Patterns

More Critical Thinking Skills

  • Inductive Reasoning
  • Deductive Reasoning
  • Noticing Outliers
  • Adaptability
  • Emotional Intelligence
  • Brainstorming
  • Optimization
  • Restructuring
  • Integration
  • Strategic Planning
  • Project Management
  • Ongoing Improvement
  • Causal Relationships
  • Case Analysis
  • Diagnostics
  • SWOT Analysis
  • Business Intelligence
  • Quantitative Data Management
  • Qualitative Data Management
  • Risk Management
  • Scientific Method
  • Consumer Behavior

Key Takeaways

  • Demonstrate you have critical thinking skills by adding relevant keywords to your resume.
  • Mention pertinent critical thinking skills in your cover letter, too, and include an example of a time when you demonstrated them at work.
  • Finally, highlight critical thinking skills during your interview. For instance, you might discuss a time when you were faced with a challenge at work and explain how you applied critical thinking skills to solve it.

University of Louisville. " What is Critical Thinking ."

American Management Association. " AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century ."

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41+ Critical Thinking Examples (Definition + Practices)

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Critical thinking is an essential skill in our information-overloaded world, where figuring out what is fact and fiction has become increasingly challenging.

But why is critical thinking essential? Put, critical thinking empowers us to make better decisions, challenge and validate our beliefs and assumptions, and understand and interact with the world more effectively and meaningfully.

Critical thinking is like using your brain's "superpowers" to make smart choices. Whether it's picking the right insurance, deciding what to do in a job, or discussing topics in school, thinking deeply helps a lot. In the next parts, we'll share real-life examples of when this superpower comes in handy and give you some fun exercises to practice it.

Critical Thinking Process Outline

a woman thinking

Critical thinking means thinking clearly and fairly without letting personal feelings get in the way. It's like being a detective, trying to solve a mystery by using clues and thinking hard about them.

It isn't always easy to think critically, as it can take a pretty smart person to see some of the questions that aren't being answered in a certain situation. But, we can train our brains to think more like puzzle solvers, which can help develop our critical thinking skills.

Here's what it looks like step by step:

Spotting the Problem: It's like discovering a puzzle to solve. You see that there's something you need to figure out or decide.

Collecting Clues: Now, you need to gather information. Maybe you read about it, watch a video, talk to people, or do some research. It's like getting all the pieces to solve your puzzle.

Breaking It Down: This is where you look at all your clues and try to see how they fit together. You're asking questions like: Why did this happen? What could happen next?

Checking Your Clues: You want to make sure your information is good. This means seeing if what you found out is true and if you can trust where it came from.

Making a Guess: After looking at all your clues, you think about what they mean and come up with an answer. This answer is like your best guess based on what you know.

Explaining Your Thoughts: Now, you tell others how you solved the puzzle. You explain how you thought about it and how you answered. 

Checking Your Work: This is like looking back and seeing if you missed anything. Did you make any mistakes? Did you let any personal feelings get in the way? This step helps make sure your thinking is clear and fair.

And remember, you might sometimes need to go back and redo some steps if you discover something new. If you realize you missed an important clue, you might have to go back and collect more information.

Critical Thinking Methods

Just like doing push-ups or running helps our bodies get stronger, there are special exercises that help our brains think better. These brain workouts push us to think harder, look at things closely, and ask many questions.

It's not always about finding the "right" answer. Instead, it's about the journey of thinking and asking "why" or "how." Doing these exercises often helps us become better thinkers and makes us curious to know more about the world.

Now, let's look at some brain workouts to help us think better:

1. "What If" Scenarios

Imagine crazy things happening, like, "What if there was no internet for a month? What would we do?" These games help us think of new and different ideas.

Pick a hot topic. Argue one side of it and then try arguing the opposite. This makes us see different viewpoints and think deeply about a topic.

3. Analyze Visual Data

Check out charts or pictures with lots of numbers and info but no explanations. What story are they telling? This helps us get better at understanding information just by looking at it.

4. Mind Mapping

Write an idea in the center and then draw lines to related ideas. It's like making a map of your thoughts. This helps us see how everything is connected.

There's lots of mind-mapping software , but it's also nice to do this by hand.

5. Weekly Diary

Every week, write about what happened, the choices you made, and what you learned. Writing helps us think about our actions and how we can do better.

6. Evaluating Information Sources

Collect stories or articles about one topic from newspapers or blogs. Which ones are trustworthy? Which ones might be a little biased? This teaches us to be smart about where we get our info.

There are many resources to help you determine if information sources are factual or not.

7. Socratic Questioning

This way of thinking is called the Socrates Method, named after an old-time thinker from Greece. It's about asking lots of questions to understand a topic. You can do this by yourself or chat with a friend.

Start with a Big Question:

"What does 'success' mean?"

Dive Deeper with More Questions:

"Why do you think of success that way?" "Do TV shows, friends, or family make you think that?" "Does everyone think about success the same way?"

"Can someone be a winner even if they aren't rich or famous?" "Can someone feel like they didn't succeed, even if everyone else thinks they did?"

Look for Real-life Examples:

"Who is someone you think is successful? Why?" "Was there a time you felt like a winner? What happened?"

Think About Other People's Views:

"How might a person from another country think about success?" "Does the idea of success change as we grow up or as our life changes?"

Think About What It Means:

"How does your idea of success shape what you want in life?" "Are there problems with only wanting to be rich or famous?"

Look Back and Think:

"After talking about this, did your idea of success change? How?" "Did you learn something new about what success means?"

socratic dialogue statues

8. Six Thinking Hats 

Edward de Bono came up with a cool way to solve problems by thinking in six different ways, like wearing different colored hats. You can do this independently, but it might be more effective in a group so everyone can have a different hat color. Each color has its way of thinking:

White Hat (Facts): Just the facts! Ask, "What do we know? What do we need to find out?"

Red Hat (Feelings): Talk about feelings. Ask, "How do I feel about this?"

Black Hat (Careful Thinking): Be cautious. Ask, "What could go wrong?"

Yellow Hat (Positive Thinking): Look on the bright side. Ask, "What's good about this?"

Green Hat (Creative Thinking): Think of new ideas. Ask, "What's another way to look at this?"

Blue Hat (Planning): Organize the talk. Ask, "What should we do next?"

When using this method with a group:

  • Explain all the hats.
  • Decide which hat to wear first.
  • Make sure everyone switches hats at the same time.
  • Finish with the Blue Hat to plan the next steps.

9. SWOT Analysis

SWOT Analysis is like a game plan for businesses to know where they stand and where they should go. "SWOT" stands for Strengths, Weaknesses, Opportunities, and Threats.

There are a lot of SWOT templates out there for how to do this visually, but you can also think it through. It doesn't just apply to businesses but can be a good way to decide if a project you're working on is working.

Strengths: What's working well? Ask, "What are we good at?"

Weaknesses: Where can we do better? Ask, "Where can we improve?"

Opportunities: What good things might come our way? Ask, "What chances can we grab?"

Threats: What challenges might we face? Ask, "What might make things tough for us?"

Steps to do a SWOT Analysis:

  • Goal: Decide what you want to find out.
  • Research: Learn about your business and the world around it.
  • Brainstorm: Get a group and think together. Talk about strengths, weaknesses, opportunities, and threats.
  • Pick the Most Important Points: Some things might be more urgent or important than others.
  • Make a Plan: Decide what to do based on your SWOT list.
  • Check Again Later: Things change, so look at your SWOT again after a while to update it.

Now that you have a few tools for thinking critically, let’s get into some specific examples.

Everyday Examples

Life is a series of decisions. From the moment we wake up, we're faced with choices – some trivial, like choosing a breakfast cereal, and some more significant, like buying a home or confronting an ethical dilemma at work. While it might seem that these decisions are disparate, they all benefit from the application of critical thinking.

10. Deciding to buy something

Imagine you want a new phone. Don't just buy it because the ad looks cool. Think about what you need in a phone. Look up different phones and see what people say about them. Choose the one that's the best deal for what you want.

11. Deciding what is true

There's a lot of news everywhere. Don't believe everything right away. Think about why someone might be telling you this. Check if what you're reading or watching is true. Make up your mind after you've looked into it.

12. Deciding when you’re wrong

Sometimes, friends can have disagreements. Don't just get mad right away. Try to see where they're coming from. Talk about what's going on. Find a way to fix the problem that's fair for everyone.

13. Deciding what to eat

There's always a new diet or exercise that's popular. Don't just follow it because it's trendy. Find out if it's good for you. Ask someone who knows, like a doctor. Make choices that make you feel good and stay healthy.

14. Deciding what to do today

Everyone is busy with school, chores, and hobbies. Make a list of things you need to do. Decide which ones are most important. Plan your day so you can get things done and still have fun.

15. Making Tough Choices

Sometimes, it's hard to know what's right. Think about how each choice will affect you and others. Talk to people you trust about it. Choose what feels right in your heart and is fair to others.

16. Planning for the Future

Big decisions, like where to go to school, can be tricky. Think about what you want in the future. Look at the good and bad of each choice. Talk to people who know about it. Pick what feels best for your dreams and goals.

choosing a house

Job Examples

17. solving problems.

Workers brainstorm ways to fix a machine quickly without making things worse when a machine breaks at a factory.

18. Decision Making

A store manager decides which products to order more of based on what's selling best.

19. Setting Goals

A team leader helps their team decide what tasks are most important to finish this month and which can wait.

20. Evaluating Ideas

At a team meeting, everyone shares ideas for a new project. The group discusses each idea's pros and cons before picking one.

21. Handling Conflict

Two workers disagree on how to do a job. Instead of arguing, they talk calmly, listen to each other, and find a solution they both like.

22. Improving Processes

A cashier thinks of a faster way to ring up items so customers don't have to wait as long.

23. Asking Questions

Before starting a big task, an employee asks for clear instructions and checks if they have the necessary tools.

24. Checking Facts

Before presenting a report, someone double-checks all their information to make sure there are no mistakes.

25. Planning for the Future

A business owner thinks about what might happen in the next few years, like new competitors or changes in what customers want, and makes plans based on those thoughts.

26. Understanding Perspectives

A team is designing a new toy. They think about what kids and parents would both like instead of just what they think is fun.

School Examples

27. researching a topic.

For a history project, a student looks up different sources to understand an event from multiple viewpoints.

28. Debating an Issue

In a class discussion, students pick sides on a topic, like school uniforms, and share reasons to support their views.

29. Evaluating Sources

While writing an essay, a student checks if the information from a website is trustworthy or might be biased.

30. Problem Solving in Math

When stuck on a tricky math problem, a student tries different methods to find the answer instead of giving up.

31. Analyzing Literature

In English class, students discuss why a character in a book made certain choices and what those decisions reveal about them.

32. Testing a Hypothesis

For a science experiment, students guess what will happen and then conduct tests to see if they're right or wrong.

33. Giving Peer Feedback

After reading a classmate's essay, a student offers suggestions for improving it.

34. Questioning Assumptions

In a geography lesson, students consider why certain countries are called "developed" and what that label means.

35. Designing a Study

For a psychology project, students plan an experiment to understand how people's memories work and think of ways to ensure accurate results.

36. Interpreting Data

In a science class, students look at charts and graphs from a study, then discuss what the information tells them and if there are any patterns.

Critical Thinking Puzzles

critical thinking tree

Not all scenarios will have a single correct answer that can be figured out by thinking critically. Sometimes we have to think critically about ethical choices or moral behaviors. 

Here are some mind games and scenarios you can solve using critical thinking. You can see the solution(s) at the end of the post.

37. The Farmer, Fox, Chicken, and Grain Problem

A farmer is at a riverbank with a fox, a chicken, and a grain bag. He needs to get all three items across the river. However, his boat can only carry himself and one of the three items at a time. 

Here's the challenge:

  • If the fox is left alone with the chicken, the fox will eat the chicken.
  • If the chicken is left alone with the grain, the chicken will eat the grain.

How can the farmer get all three items across the river without any item being eaten? 

38. The Rope, Jar, and Pebbles Problem

You are in a room with two long ropes hanging from the ceiling. Each rope is just out of arm's reach from the other, so you can't hold onto one rope and reach the other simultaneously. 

Your task is to tie the two rope ends together, but you can't move the position where they hang from the ceiling.

You are given a jar full of pebbles. How do you complete the task?

39. The Two Guards Problem

Imagine there are two doors. One door leads to certain doom, and the other leads to freedom. You don't know which is which.

In front of each door stands a guard. One guard always tells the truth. The other guard always lies. You don't know which guard is which.

You can ask only one question to one of the guards. What question should you ask to find the door that leads to freedom?

40. The Hourglass Problem

You have two hourglasses. One measures 7 minutes when turned over, and the other measures 4 minutes. Using just these hourglasses, how can you time exactly 9 minutes?

41. The Lifeboat Dilemma

Imagine you're on a ship that's sinking. You get on a lifeboat, but it's already too full and might flip over. 

Nearby in the water, five people are struggling: a scientist close to finding a cure for a sickness, an old couple who've been together for a long time, a mom with three kids waiting at home, and a tired teenager who helped save others but is now in danger. 

You can only save one person without making the boat flip. Who would you choose?

42. The Tech Dilemma

You work at a tech company and help make a computer program to help small businesses. You're almost ready to share it with everyone, but you find out there might be a small chance it has a problem that could show users' private info. 

If you decide to fix it, you must wait two more months before sharing it. But your bosses want you to share it now. What would you do?

43. The History Mystery

Dr. Amelia is a history expert. She's studying where a group of people traveled long ago. She reads old letters and documents to learn about it. But she finds some letters that tell a different story than what most people believe. 

If she says this new story is true, it could change what people learn in school and what they think about history. What should she do?

The Role of Bias in Critical Thinking

Have you ever decided you don’t like someone before you even know them? Or maybe someone shared an idea with you that you immediately loved without even knowing all the details. 

This experience is called bias, which occurs when you like or dislike something or someone without a good reason or knowing why. It can also take shape in certain reactions to situations, like a habit or instinct. 

Bias comes from our own experiences, what friends or family tell us, or even things we are born believing. Sometimes, bias can help us stay safe, but other times it stops us from seeing the truth.

Not all bias is bad. Bias can be a mechanism for assessing our potential safety in a new situation. If we are biased to think that anything long, thin, and curled up is a snake, we might assume the rope is something to be afraid of before we know it is just a rope.

While bias might serve us in some situations (like jumping out of the way of an actual snake before we have time to process that we need to be jumping out of the way), it often harms our ability to think critically.

How Bias Gets in the Way of Good Thinking

Selective Perception: We only notice things that match our ideas and ignore the rest. 

It's like only picking red candies from a mixed bowl because you think they taste the best, but they taste the same as every other candy in the bowl. It could also be when we see all the signs that our partner is cheating on us but choose to ignore them because we are happy the way we are (or at least, we think we are).

Agreeing with Yourself: This is called “ confirmation bias ” when we only listen to ideas that match our own and seek, interpret, and remember information in a way that confirms what we already think we know or believe. 

An example is when someone wants to know if it is safe to vaccinate their children but already believes that vaccines are not safe, so they only look for information supporting the idea that vaccines are bad.

Thinking We Know It All: Similar to confirmation bias, this is called “overconfidence bias.” Sometimes we think our ideas are the best and don't listen to others. This can stop us from learning.

Have you ever met someone who you consider a “know it”? Probably, they have a lot of overconfidence bias because while they may know many things accurately, they can’t know everything. Still, if they act like they do, they show overconfidence bias.

There's a weird kind of bias similar to this called the Dunning Kruger Effect, and that is when someone is bad at what they do, but they believe and act like they are the best .

Following the Crowd: This is formally called “groupthink”. It's hard to speak up with a different idea if everyone agrees. But this can lead to mistakes.

An example of this we’ve all likely seen is the cool clique in primary school. There is usually one person that is the head of the group, the “coolest kid in school”, and everyone listens to them and does what they want, even if they don’t think it’s a good idea.

How to Overcome Biases

Here are a few ways to learn to think better, free from our biases (or at least aware of them!).

Know Your Biases: Realize that everyone has biases. If we know about them, we can think better.

Listen to Different People: Talking to different kinds of people can give us new ideas.

Ask Why: Always ask yourself why you believe something. Is it true, or is it just a bias?

Understand Others: Try to think about how others feel. It helps you see things in new ways.

Keep Learning: Always be curious and open to new information.

city in a globe connection

In today's world, everything changes fast, and there's so much information everywhere. This makes critical thinking super important. It helps us distinguish between what's real and what's made up. It also helps us make good choices. But thinking this way can be tough sometimes because of biases. These are like sneaky thoughts that can trick us. The good news is we can learn to see them and think better.

There are cool tools and ways we've talked about, like the "Socratic Questioning" method and the "Six Thinking Hats." These tools help us get better at thinking. These thinking skills can also help us in school, work, and everyday life.

We’ve also looked at specific scenarios where critical thinking would be helpful, such as deciding what diet to follow and checking facts.

Thinking isn't just a skill—it's a special talent we improve over time. Working on it lets us see things more clearly and understand the world better. So, keep practicing and asking questions! It'll make you a smarter thinker and help you see the world differently.

Critical Thinking Puzzles (Solutions)

The farmer, fox, chicken, and grain problem.

  • The farmer first takes the chicken across the river and leaves it on the other side.
  • He returns to the original side and takes the fox across the river.
  • After leaving the fox on the other side, he returns the chicken to the starting side.
  • He leaves the chicken on the starting side and takes the grain bag across the river.
  • He leaves the grain with the fox on the other side and returns to get the chicken.
  • The farmer takes the chicken across, and now all three items -- the fox, the chicken, and the grain -- are safely on the other side of the river.

The Rope, Jar, and Pebbles Problem

  • Take one rope and tie the jar of pebbles to its end.
  • Swing the rope with the jar in a pendulum motion.
  • While the rope is swinging, grab the other rope and wait.
  • As the swinging rope comes back within reach due to its pendulum motion, grab it.
  • With both ropes within reach, untie the jar and tie the rope ends together.

The Two Guards Problem

The question is, "What would the other guard say is the door to doom?" Then choose the opposite door.

The Hourglass Problem

  • Start both hourglasses. 
  • When the 4-minute hourglass runs out, turn it over.
  • When the 7-minute hourglass runs out, the 4-minute hourglass will have been running for 3 minutes. Turn the 7-minute hourglass over. 
  • When the 4-minute hourglass runs out for the second time (a total of 8 minutes have passed), the 7-minute hourglass will run for 1 minute. Turn the 7-minute hourglass again for 1 minute to empty the hourglass (a total of 9 minutes passed).

The Boat and Weights Problem

Take the cat over first and leave it on the other side. Then, return and take the fish across next. When you get there, take the cat back with you. Leave the cat on the starting side and take the cat food across. Lastly, return to get the cat and bring it to the other side.

The Lifeboat Dilemma

There isn’t one correct answer to this problem. Here are some elements to consider:

  • Moral Principles: What values guide your decision? Is it the potential greater good for humanity (the scientist)? What is the value of long-standing love and commitment (the elderly couple)? What is the future of young children who depend on their mothers? Or the selfless bravery of the teenager?
  • Future Implications: Consider the future consequences of each choice. Saving the scientist might benefit millions in the future, but what moral message does it send about the value of individual lives?
  • Emotional vs. Logical Thinking: While it's essential to engage empathy, it's also crucial not to let emotions cloud judgment entirely. For instance, while the teenager's bravery is commendable, does it make him more deserving of a spot on the boat than the others?
  • Acknowledging Uncertainty: The scientist claims to be close to a significant breakthrough, but there's no certainty. How does this uncertainty factor into your decision?
  • Personal Bias: Recognize and challenge any personal biases, such as biases towards age, profession, or familial status.

The Tech Dilemma

Again, there isn’t one correct answer to this problem. Here are some elements to consider:

  • Evaluate the Risk: How severe is the potential vulnerability? Can it be easily exploited, or would it require significant expertise? Even if the circumstances are rare, what would be the consequences if the vulnerability were exploited?
  • Stakeholder Considerations: Different stakeholders will have different priorities. Upper management might prioritize financial projections, the marketing team might be concerned about the product's reputation, and customers might prioritize the security of their data. How do you balance these competing interests?
  • Short-Term vs. Long-Term Implications: While launching on time could meet immediate financial goals, consider the potential long-term damage to the company's reputation if the vulnerability is exploited. Would the short-term gains be worth the potential long-term costs?
  • Ethical Implications : Beyond the financial and reputational aspects, there's an ethical dimension to consider. Is it right to release a product with a known vulnerability, even if the chances of it being exploited are low?
  • Seek External Input: Consulting with cybersecurity experts outside your company might be beneficial. They could provide a more objective risk assessment and potential mitigation strategies.
  • Communication: How will you communicate the decision, whatever it may be, both internally to your team and upper management and externally to your customers and potential users?

The History Mystery

Dr. Amelia should take the following steps:

  • Verify the Letters: Before making any claims, she should check if the letters are actual and not fake. She can do this by seeing when and where they were written and if they match with other things from that time.
  • Get a Second Opinion: It's always good to have someone else look at what you've found. Dr. Amelia could show the letters to other history experts and see their thoughts.
  • Research More: Maybe there are more documents or letters out there that support this new story. Dr. Amelia should keep looking to see if she can find more evidence.
  • Share the Findings: If Dr. Amelia believes the letters are true after all her checks, she should tell others. This can be through books, talks, or articles.
  • Stay Open to Feedback: Some people might agree with Dr. Amelia, and others might not. She should listen to everyone and be ready to learn more or change her mind if new information arises.

Ultimately, Dr. Amelia's job is to find out the truth about history and share it. It's okay if this new truth differs from what people used to believe. History is about learning from the past, no matter the story.

Related posts:

  • Experimenter Bias (Definition + Examples)
  • Hasty Generalization Fallacy (31 Examples + Similar Names)
  • Ad Hoc Fallacy (29 Examples + Other Names)
  • Confirmation Bias (Examples + Definition)
  • Equivocation Fallacy (26 Examples + Description)

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critical thinking communication

Why Communication and Critical Thinking are the Most Essential 21st Century Skills

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Introduction to Critical Thinking Skills

  • First Online: 04 September 2024

Cite this chapter

critical thinking communication

  • K. Venkat Reddy 3 &
  • G. Suvarna Lakshmi 4  

This chapter contains summaries of six articles that are machine generated. The summaries discuss the multitude ways in which the field of critical thinking has been understood and defined. Mostly the summaries included in the chapter project the view that critical thinking is all about certain cognitive abilities belonging to the higher order of thinking. The first summary explains the definition of critical thinking using a meta-level approach; it uses this approach because the problem of defining critical thinking is a meta-problem. The authors argue that the definitions proposed earlier were either subject-specific or skill-specific resulting in definitions that are neither universally applicable nor acceptable. The authors therefore have attempted to propose an approach that has three proper criteria that the definition should satisfy. They are: (1) rely on criteria, (2) self-correcting, and (3) sensitive to context. The summary of the second article on the skills required for the twenty-first-century education is based on the lists of skills proposed by various bodies that are broadly categorized as productive, critical, and creative thinking along with digital skills. The author proposes that the curriculum should incorporate skills that are required as per the current pace of change and the need of the hour.

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Ennis, R. (1984). Problems in testing informal logic, critical thinking, reasoning ability. Inf Logic, 6 , 3–9.

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Ennis, R. (2008). Nationwide testing of critical thinking for higher education: Vigilance required. Teaching Philosophy, 31 (1), 1–26.

Ennis, R. (2009). Investigating and assessing multiple-choice critical thinking tests. In J. Sobocan & L. Groarke (Eds.), Critical thinking education and assessment: Can higher order thinking be tested? Althouse.

Ennis, R., & Norris, S. (1990). Critical thinking assessment: Status, issues, needs. In S. Legg & J. Algina (Eds.), Cognitive assessment of language and math outcomes . Ablex.

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Norris, S., & Ennis, R. (1989). Evaluating critical thinking . Midwest Publications.

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Possin K (2013a) A serious flaw in the collegiate learning assessment [CLA] test. Inf Log 33(3):390–405. Also posted in Italian at http://unibec.wordpress.com/2013/05/13/un-grave-difetto-del-test-colligiate-learning-assessment-cla/

Possin, K. (2013b). Some problems with the Halpern critical thinking assessment [HCTA] test. Inquiry, 28 (3), 4–12.

Possin, K. (2013c). A fatal flaw in the collegiate learning assessment test. Assessment Update, 25 (1), 8–11.

Possin, K. (2014). Critique of the Watson-Glaser critical thinking appraisal test: The more you know, the lower your score. Inf Log, 34 (4), 393–416.

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Pascarella, E., & Terenzini, P. (2005). How college affects students: Findings and insights from twenty years of research, vol 2: A third decade of research . Jossey Bass.

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Higgins, S. (2014). Critical thinking for 21 st -century education: A cyber-tooth curriculum? Prospects, 44 , 559–574. https://doi.org/10.1007/s11125-014-9323-0

Battersby, M., & Bailin, S. (2011). Critical inquiry: Considering the context. Argumentation, 25 , 243–253. https://doi.org/10.1007/s10503-011-9205-z

Yu, K.-C., Lin, K.-Y., & Fan, S.-C. (2014). An exploratory study on the application of conceptual knowledge and critical thinking to technological issues. International Journal of Technology and Design Education, 25 , 339–361. https://doi.org/10.1007/s10798-014-9289-5

Acedo, C., & Hughes, C. (2014). Principles for learning and competences in the 21st-century curriculum. Prospects, 44 , 503–525. https://doi.org/10.1007/s11125-014-9330-1

Ennis, R. H. (2016). Critical thinking across the curriculum: A vision. Topoi, 37 , 165–184. https://doi.org/10.1007/s11245-016-9401-4

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Reddy, K.V., Lakshmi, G.S. (2024). Introduction to Critical Thinking Skills. In: Reddy, K.V., Lakshmi, G.S. (eds) Critical Thinking for Professional and Language Education. Springer, Cham. https://doi.org/10.1007/978-3-031-37951-2_1

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Critical thinking is based on the observation and analysis of facts and evidences to return rational, skeptical and unbiased judgments.   

This type of thinking involves a series of skills that can be created but also improved, as we will see throughout this article in which we will begin by defining the concept and end with tips to build and improve the skills related to critical thinking.

What is critical thinking?

Critical thinking is a discipline based on the ability of people to observe, elucidate and analyze information, facts and evidences in order to judge or decide if it is right or wrong.

It goes beyond mere curiosity, simple knowledge or analysis of any kind of fact or information.

People who develop this type of outlook are able to logically connect ideas and defend them with weighty opinions that ultimately help them make better decisions.

Critical thinking: definition and how to improve its skills

How to build and improve critical thinking skills?

Building and improving critical thinking skills involves focusing on a number of abilities and capacities .

To begin the critical thinking process all ideas must be open and all options must be understood as much as possible.

Even the dumbest or craziest idea can end up being the gateway to the most intelligent and successful conclusion.

The problem with having an open mind is that it is the most difficult path and often involves a greater challenge and effort. It is well known that the easy thing to do is to go with the obvious and the commonly accepted but this has no place in critical thinking.

By contrast, it is helpful not to make hasty decisions and to weigh the problem in its entirety after a first moment of awareness.

Finally, practicing active listening will help you to receive feedback from others and to understand other points of view that may help you as a reference.

Impartiality

An important point in the critical thinking process is the development of the ability to identify biases and maintain an impartial view in evaluations.

To improve this aspect it is advisable to have tools to be able to identify and recognize the prejudices and biases you have and try to leave them completely aside when thinking about the solution.

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Observation

Observation allows you to see each and every detail , no matter how small, subtle or inconsequential they may be or seem to be.

Behind the superficial information hides a universe of data, sources and experiences that help you make the best decision.

One of the pillars of critical thinking is objectivity. This forces you to base your value judgments on established facts that you will have gathered after a correct research process. 

At this point in the process you should also be clear about the influencing factors to be taken into account and those that can be left out.

Remember that your research is not only about gathering a good amount of information that puts the maximum number of options, variables or situations on the table. 

For the information to be of quality, it must be based on reliable and trustworthy sources.

If the information you have to collect is based on the comments and opinions of third parties, try to exercise quality control but without interference. 

To do this, ask open-ended questions that bring all the nuances to the table and at the same time serve to sift out possible biases.

How to build and improve critical thinking skills?

With the research process completed, it is time to analyze the sources and information gathered.

At this point, your analytical skills will help you to discard what does not conform to unconventional thinking, to prioritize among the information that is of value, to identify possible trends and to draw your own conclusions.

One of the skills that characterize a person with critical thinking is their ability to recognize patterns and connections between all the pieces of information they handle in their research.

This allows them to draw conclusions of great relevance on which to base their predictions with weighty foundations.

Analytical thinking is sometimes confused with critical thinking. The former only uses facts and data, while the latter incorporates other nuances such as emotions, experiences or opinions.

One of the problems with critical thinking is that it can be developed to infinity and beyond. You can always keep looking for new avenues of investigation and new lines of argument by stretching inference to limits that may not be necessary.

At this point it is important to clarify that inference is the process of drawing conclusions from initial premises or hypotheses.

Knowing when to stop the research and thinking process and move on to the next stage in which you put into practice the actions considered appropriate is necessary.

Communication

The information you collect in your research is not top secret material. On the contrary, your knowledge sharing with other people who are involved in the next steps of the process is so important.

Think that your analytical ability to extract the information and your conclusions can serve to guide others .

What is critical thinking?

Problem solving

It is important to note at this point that critical thinking can be aimed at solving a problem but can also be used to simply answer questions or even to identify areas for improvement in certain situations. 

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Student Performance Through 21st-Century Skills: Integrating Critical Thinking, Communication, Teamwork, and Creativity in Modern Education

Posted: 30 Aug 2024

Rujonel Cariaga

Department of Education

Date Written: August 12, 2024

Globalization, quick technological advancement, and the necessity of individuals who can think critically, communicate clearly, collaborate effectively with others, and be creative (the 4Cs) define the demands of the twenty-first century. Our schools must adapt to these requirements. We must cease depending so much on inflexible, set-in-stone instructional approaches and replace them with more flexible, skill-based methods suitable for a future we have yet to learn about. The COVID-19 epidemic is driving more classes and examinations conducted online. This emphasizes the need for robust, flexible educational institutions to manage such issues. While some instructors need more training, some children perform well, and others do not. Local educational systems have to cope with these all-around issues. Regarding the instructors and the tools they use for learning, schools in the country and those in the city differ greatly. More major problems causing students to do poorly on their work include stress before examinations and online proctoring systems failing as they used to be. Problems in the neighborhood that aggravate these include socioeconomic ones influencing entrance into the justice system and the school. Furthermore, people dislike the unequal application of STEM education, which compromises the 21st-century competencies of pupils. Research on best teaching and assessing 21st-century skills in many environments still needs to be completed. This article will examine the 4Cs, teacher independence, and professional development today in light of one another. The aim is to uncover evidence capable of influencing educational policy and practice. Understanding this will help political leaders and educators create better classrooms for every child. Every child will do better in school, enabling them to prepare for difficult circumstances ahead. Researchers must understand how 21st-century abilities influence students' performance in various spheres, including math if they are to create decent educational strategies. Since they determine how well college students do in the classroom, 21st-century skills are applicable at all academic levels. People discuss many issues related to student performance in the twenty-first century, including student knowledge and performance, teacher performance and behavior, technology, and integrated learning approaches, curriculum development policies and plans, and the necessity of significant legislative reforms. Six distinct approaches to viewing and analyzing education assist us in grasping its current dynamics. DiBenedetto and Myers (2016) see things differently regarding preparing children for the year 2000. Williams (2021) explores how federal and state policies may help bridge the achievement disparity among early children by linking policy initiatives to school performance. Many authors have commented on the problems that result from applying contemporary education in various global locations. Voogt and Roblin published a study in 2010 on 21st-century talents. The two guys discussed the difficulties of teaching Latin American children more in 2007. People will consider the issues and opportunities schools worldwide have to handle.

Keywords: Communication, Critical Thinking, Creativity, Teamwork, Student Performance

Suggested Citation: Suggested Citation

Rujonel Cariaga (Contact Author)

Department of education ( email ).

Philippines

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5 data entry skills to put on your resume in 2024.

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Communication and presentation skills remains the most essential skill set needed by knowledge ... [+] workers, especially in remote settings

Data entry professionals, and word processors and typists are ranked among the fastest declining occupations in 2024, plummeting by 38% and 25% respectively, according to data by the U.S Bureau of Labor Statistics .

So do we still need data entry skills? And if so, why?

The answer is yes—but not in the way you might have imagined. Although data entry jobs are disappearing per se, the skills needed for them are essential foundations for most white-collar jobs. Additionally, some of the data-focused jobs that have emerged as in-demand in the past couple of years, such as data scientists and data analysts, require skills that, if included within your resume, would set you apart from other candidates and improve your chances of landing your desired role.

For example, adding a technical skill such as Python or Tableau to your resume demonstrates to employers that you are committed to ongoing professional development, as these go beyond the everyday typing skills that office workers are all familiar with.

This also increases the likelihood of your employer putting you forward for promotions, transferring to a new department or role for career progression, or even, in some instances, creating an entirely new position for you, relevant to the skills you have gained.

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Trump vs. harris 2024 polls: harris leads by 2 points in latest survey, mega millions jackpot hits $740 million—here’s how much a winner could take home after taxes, data entry skills to include on your resume.

So, the question is, what data entry skills which are relevant and needed by employers today, should you put on your resume?

1. Communication And Presentation Skills

Out of all the skills in demand within the workforce today and especially amongst white-collar professionals, communication and presentation skills are one of the most essential. In fact, LinkedIn listed communication skills as being the number one needed skill in the workplace in its In-Demand Skills 2024 report .

Especially if you are aspiring towards leadership or management roles, you should highlight your ability to communicate information clearly and concisely, convey critical data and liaise effectively with stakeholders at multiple organizational levels, and also include any experience delivering reports and presentations in meetings.

Any experience you have in remote working will also prove advantageous because you can use this to demonstrate your skills in collaborating and sharing data with teams and clients using remote collaboration software.

2. CRM Skills

Another critical data entry skill to include in your resume is your familiarity and expertise level with CRM software. It could be a software that is industry-specific, (for example, Oracle Hospitality OPERA for hotels), or it could be Salesforce or another CRM. Gaining appropriate certifications in these software tools (for example, Salesforce Administrator) can boost your resume and you can add these to your skills and/or certificates section.

Add certifications for industry-specific software and CRMs to your resume

3. Data Analysis Skills

Data analysis is one of the most in-demand skills of 2024, being ranked as the number one most-needed technical skill by Springboard in their 2024 State of The Workforce Skills Gap report . Analytics was also included in LinkedIn's round-up of in-demand skills for this year.

Whether you work or desire to work directly in data analytics or not, it helps to have this listed on your resume, as data analysis skills can be an asset in several roles, such as:

  • Digital marketing manager
  • Social media marketing manager
  • Social media marketing coordinator
  • Sales manager/director
  • UX/UI designer

4. Advanced Excel Skills

Whether your organization uses Google Sheets or Excel, having an advanced knowledge of Excel can be helpful to your career and align you with more job opportunities of listed on your resume. You can also include any advanced training or Microsoft Excel certifications you have received in your resume's certifications section as well.

With advanced Excel skills, you can take tables of data from a CRM and analyze them, create tables or other visual representations for report-writing and presentation purposes, and undertake analysis to recognize patterns, trends, and themes.

5. Critical Thinking Skills

Finally, adding critical thinking is another must-have skill to add to your resume. After all, being able to manage and input data is not enough if you don't know how to act on your analysis. Forming conclusions and making data-backed decisions from the array of data you have available, takes data entry skills to an entirely new level, and enables you to not only make sense of the data, but actually put it to good use and transform business operations—a skill needed in leadership and management roles.

Learning advanced Excel skills is useful, even if you use Sheets

If you can do all three—arrange and enter data, compare and analyze it, and form conclusions based on the data findings presented—you will be an asset to any employer. Including the above five skills on your resume, alongside examples of them in practice, will help you to secure your dream job.

Rachel Wells

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  1. Critical Thinking and Effective Communication: Enhancing Interpersonal

    Critical thinking and effective communication are essential skills for personal and professional success. These abilities play a vital role in various aspects of life, including problem-solving, decision-making, and relationship-building. Developing and honing critical thinking and communication skills can lead to increased productivity and a ...

  2. What Are Critical Thinking Skills and Why Are They Important?

    According to the University of the People in California, having critical thinking skills is important because they are [1]: Universal. Crucial for the economy. Essential for improving language and presentation skills. Very helpful in promoting creativity. Important for self-reflection.

  3. Critical Thinking: Where to Begin

    A Brief Definition: Critical thinking is the art of analyzing and evaluating thinking with a view to improving it. A well-cultivated critical thinker: communicates effectively with others in figuring out solutions to complex problems. Critical thinking is, in short, self-directed, self-disciplined, self-monitored, and self-corrective thinking.

  4. 7.2 Critical Thinking

    Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action (Foundation for Critical Thinking, 2019).

  5. Critical Thinking

    Critical thinking is a widely accepted educational goal. Its definition is contested, but the competing definitions can be understood as differing conceptions of the same basic concept: careful thinking directed to a goal. ... experience, reflection, reasoning, or communication" (Scriven & Paul 1987); the requirement that "it is sensitive ...

  6. Critical Thinking

    Critical thinking is the discipline of rigorously and skillfully using information, experience, observation, and reasoning to guide your decisions, actions, and beliefs. You'll need to actively question every step of your thinking process to do it well. Collecting, analyzing and evaluating information is an important skill in life, and a highly ...

  7. Critical Thinking: A Simple Guide and Why It's Important

    Critical thinking enriches communication skills, enabling the clear and logical articulation of ideas. Whether in emails, presentations, or casual conversations, individuals adept in critical thinking exude clarity, earning appreciation for their ability to convey thoughts seamlessly.

  8. Defining Critical Thinking

    Critical thinking is, in short, self-directed, self-disciplined, self-monitored, and self-corrective thinking. It presupposes assent to rigorous standards of excellence and mindful command of their use. It entails effective communication and problem solving abilities and a commitment to overcome our native egocentrism and sociocentrism.

  9. Bridging critical thinking and transformative learning: The role of

    In recent decades, approaches to critical thinking have generally taken a practical turn, pivoting away from more abstract accounts - such as emphasizing the logical relations that hold between statements (Ennis, 1964) - and moving toward an emphasis on belief and action.According to the definition that Robert Ennis (2018) has been advocating for the last few decades, critical thinking is ...

  10. Critical Communicative Competence: The Interplay of Cognitive

    2.1 Critical thinking in communication. As reference [] noted, critical thinking is a broad and relatively abstract concept.The author [] categorises its definitions into two groups, aligning with two perspectives on critical communication.The first group, primarily derived from philosophy and rhetoric, views critical thinking narrowly as the skill of analysing, evaluating, and constructing ...

  11. PDF The Miniature Guide to Critical Thinking: Concepts & Tools

    Critical thinking is, in short, self-directed, self-disciplined, self-monitored, and self-corrective thinking. It requires rigorous standards of excellence and mindful command of their use. It entails effective communication and problem solving abilities and a commitment to overcome our native egocen-trism and sociocentrism.

  12. 1 Introduction to Critical Thinking

    Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.

  13. What is Critical Thinking?

    Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action. Paul and Scriven go on to suggest that ...

  14. Best Critical Thinking Courses Online with Certificates [2024]

    Choosing the right critical thinking course depends on your current skill level and career aspirations. Beginners should look for courses that cover the basics of logical reasoning, argument analysis, and introductory problem-solving techniques.Those with some experience might benefit from intermediate courses focusing on advanced problem-solving strategies, decision-making processes, and the ...

  15. What Is The Role Of Communication In Critical Thinking?

    Critical thinking communication skills help you to stay on point. Staying on topic and avoiding deviating is a byproduct of critical thinking. In group settings, it can be difficult to fix a problem when others have their own views and possible hidden agendas. A skilled communicator can stay on track and focus on core issues, while establishing ...

  16. What Is Critical Thinking?

    Critical thinking is the ability to effectively analyze information and form a judgment. To think critically, you must be aware of your own biases and assumptions when encountering information, and apply consistent standards when evaluating sources. Critical thinking skills help you to: Identify credible sources. Evaluate and respond to arguments.

  17. Critical Thinking & Communication

    Critical thinking helps communication improve. Good communication influences critical thinking. "Critical Thinking" means getting beyond just the surface-level questions about a topic or subject during a conversation or discussion. Think of critical thinking as interrogating and investigating an idea, a current state, or a potential ...

  18. What are Critical Thinking Skills and Why are They Important?

    Embrace open-mindedness: Critical thinking requires an open mind. Be willing to consider new ideas and change your mind when presented with compelling evidence. This flexibility is key to making better decisions. 6 important critical thinking skills you should master. There are several critical thinking skills that everyone should strive to master.

  19. Our Conception of Critical Thinking

    Critical thinking is self-directed, self-disciplined, self-monitored, and self-corrective thinking. It presupposes assent to rigorous standards of excellence and mindful command of their use. It entails effective communication and problem-solving abilities, as well as a commitment to overcome our native egocentrism and sociocentrism. To Analyze ...

  20. Critical Thinking Definition, Skills, and Examples

    Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings. Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful ...

  21. 5 Top Critical Thinking Skills (And How To Improve Them)

    Here are some steps you can take when using critical thinking for problem-solving at work: Identify a problem or issue. Create inferences on why the problem exists and how it can be solved. Collect information or data on the issue through research. Organize and sort data and findings. Develop and execute solutions.

  22. 41+ Critical Thinking Examples (Definition + Practices)

    There are many resources to help you determine if information sources are factual or not. 7. Socratic Questioning. This way of thinking is called the Socrates Method, named after an old-time thinker from Greece. It's about asking lots of questions to understand a topic.

  23. Why Communication and Critical Thinking are the Most Essential 21st

    Communication is considered as the skeletal structure of critical thinking, where a person thinks from the inner core and puts them into structured sentences. Analyzing any condition or situation is achieved due to a person's critical thinking ability. Thereafter, communication skills help that person to negotiate its thoughts successfully.

  24. Introduction to Critical Thinking Skills

    "We used the following research tools in this study: (1) teaching materials and practice worksheets focused on the history of communication technology, which helped students to understand concepts related to technology, draw concept maps, and practice critical thinking regarding technological issues; (2) a concept map test, which assessed ...

  25. Critical thinking: definition and how to improve its skills

    Critical thinking is based on the observation and analysis of facts and evidences to return rational, skeptical and unbiased judgments. This type of thinking involves a series of skills that can be created but also improved, as we will see throughout this article in which we will begin by defining the concept and end with tips to build and improve the skills related to critical thinking.

  26. Student Performance Through 21st-Century Skills: Integrating Critical

    Student Performance Through 21st-Century Skills: Integrating Critical Thinking, Communication, Teamwork, and Creativity in Modern Education. Posted: 30 Aug 2024. See all articles by Rujonel Cariaga Rujonel Cariaga. Department of Education. Date Written: August 12, 2024. Abstract.

  27. The Imperative of Critical Thinking in Higher Education

    On the other hand, critical thinking uses a dynamic and iterative cognitive effort that actively questions hypotheses, seeks evidence, and evaluates arguments. To differentiate between ordinary and critical thinking, for illustration, consider a packaged fruit juice advertisement with a persuasive message about its benefits. The persuasion in ...

  28. 5 Data Entry Skills To Put On Your Resume In 2024

    Communication and presentation skills remains the most essential skill set needed by knowledge ... Forbes 3 Critical Thinking Skills You Need In 2024 By Rachel Wells 5. Critical Thinking Skills