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BoAt Case Study: Business, Marketing Strategy & Success Story

  • Published Date : Tuesday April 5, 2022
  • Last Updated November 23, 2023

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Suraj Shrivastava

Chief Link Building Strategist

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Boat Case Study

About Boat:

Founder:Aman Gupta, Sameer Mehta
Founded in:Nov. 2013
CEO:Vivek Gambhir
Objective:Provide technical music support to users
Headquarters:New Delhi, India
Initial Capital invested:Rs. 30 lacs
Non-executive directors:Kanwaljit Singh
Popular Products:Wireless speakers, earbuds, smartwatches, headsets, earphones, etc. 
Website:
Net-worth:Crossed   in FY-2021 
Tagline:“ ”. Nirvana means attainment of complete peace or “ ”. The founders chose this term to be the tagline as they believe that music connects a person to his soul thus attaining complete peace and freedom. 
Logo:“Plug into nirvana”
Company name:

Introduction:

BoAt Case study and Boat Marketing Strategy

It takes a lot of effort for a brand to become popular among others. A strong marketing strategy , keeping pace with the changes in society, and understanding the masses are a few elements that if followed judiciously, can yield great results for the business.

In today’s article, I am going to discuss one such company which touched heights in a very less time. We shall understand their strategies and what worked for them. We shall discuss the Indian-based consumer electronic brand, “Boat”.

Music – a natural healer:

BoAt Case study and Boat Marketing Strategy

Music is something that acts as a natural way to rejuvenate our souls. Music can become your travel partner too. Even medical science uses Music therapy to treat certain ailments like autism, Alzheimer’s, depression, and many more.

It is believed that music boosts memory, improves self-love and self-esteem, reduces stress, lowers blood pressure, and builds a better human being. With so many benefits, music has been the topmost priority of people when they want to refresh themselves.

BoAt case study:

BoAt Case study and Boat Marketing Strategy

Every person has his/ her preferences in selecting music. This has led to the emergence of portable music devices like headphones, headsets, and earphones.

These devices let you enjoy your selected music without creating a hindrance to others. So the demand for portable music devices has increased tremendously over the past few years. Thus many companies have come up with different forms of musical devices.

One such popular brand is “Boat”, which provides one of the best portable music devices on the market. It provides a huge variety of devices. Using good headphones, the user can listen to music as well as connect with professionals without holding the phone.   

The emergence of the company:

BoAt Case study and Boat Marketing Strategy

A Delhi-based startup was founded in Nov. 2013. From 2013 to 2016, the company was struggling hard to generate sales . So in 2016, the company brought changes to its business strategies. BoAt emerged as a lifestyle brand that deals with fashionable electronic devices. The main idea behind launching the brand was to bring affordable, fashionable, and durable audio devices to accessorize people of different age groups. 

Must read: Nykaa Business Model & How Nykaa Works?

Beginning of the journey: challenges faced by boat company

BoAt Case study and Boat Marketing Strategy

The company began as a cable manufacturer and seller company. In the initial years, BoAt bought earphones from Chinese manufacturers, applied branding on them, and sold them in the Indian markets bearing the name “BoAt earphones”.

It has grown in years to emerge as a popular global brand to sell fashionable audio devices ranging from portable travel charges to premium headsets. In just a few years, the company has successfully gathered more than 70,000 happy customers and popular brand ambassadors.

BoAt has emerged as the 5th largest global brand in 2020 to provide wearable music devices. Lakme Fashion Week in 2019 held in Mumbai, displayed ramp walkers carrying boAt products as the only accessories.

A story about the emergence & success story of B oat company:

BoAt Case study and Boat Marketing Strategy

Aman Gupta from Gurugram and the passionate audiophile Sameer Mehta came up with the idea of launching the brand. The rising popularity of Chinese products in the Indian market was something that made them realize the need for swadeshi products. They mainly focussed on providing good quality durable products with affordable prices to Indian customers.

Aman Gupta – Is the co-founder and CMO of boAt. Being a commerce graduate from DU, he jumped from one organization to another to finally land at co-founding one of the most popular audio devices companies in India. 

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He had an incredible career discussed below.  

  • Joined The Institute of Chartered Accountants of India. 
  • Pursued MBA degree in 
  • General Management and Marketing, from The Kellogg School of Management from Northwestern University; and
  • Finance and Strategy from The Indian School of Business.   
  • Joined Citi Bank as an Assistant Manager.
  • He applied to work for JBL due to his fascination with gadgets and worked there for 2 years. He managed the offline distribution of JBL through kiosks like Croma, Reliance Digital, etc. During his working period, he learned about product management which later on helped him in co-founding boAt. 
  • Became CEO & Co-Founder of the Advanced Telemedia Pvt. Ltd.  
  • Became Senior Management Consultant of KPMG (Klynveld Peat Marwick Goerdeler).
  • Joined Harman International (JBL) as a Sales Director.
  • Finally in 2016 co-founded boAt along with his partner Sameer Mehta.
  • Also co-founded the parent company of boAt named “ Imagine Marketing India ”.

Sameer Mehta – Co-founder, CPO of boAt and ED of Kores. In the initial stage of his career, Sameer Mehta was the owner of a company named “Redwood Interactive”. Being a student of St. Xavier School, Mumbai, he pursued a bachelor’s degree in commerce from the popular Narsee Monjee College of Commerce and Economics.

BoAt Case study and Boat Marketing Strategy

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Goals and vision of boat company:

BoAt found flaws in the longevity of mobile charging cables used in the market. The founders witnessed frequent damage caused to such cables due to internal and external factors and thought of finding out solutions to such problems. So they focussed on launching indestructible cables. Soon they launched water and sweat-resistant hearable products. 

Selling partners and brand endorsements:

BoAt Case study and Boat Marketing Strategy

The brand sells a variety of its products on popular eCommerce sites like Amazon, Flipkart, Myntra, Jabong, etc., and even in retail outlets like Croma. It is believed that BoAt was born virtually on Amazon.com. The company tied up with 6 IPL teams Mumbai Indians and Chennai Super Kings. 

The company includes popular endorsements from famous personalities of different industries like Bollywood, cricket, etc. Personas like Hardik Pandya, K.L.Rahul, Shikhar Dhawan, Kartik Aryan, Neha Kakkar, Kiara Advani, Jacqueline Fernandez, and many others are endorsements of boAt. Also, the company has co-branded with musical events like the Sunburn Festival and Lakme Fashion Week, etc.  

BoAt Case study and Boat Marketing Strategy

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BoAt efficiently uses the benefits of influencer marketing to promote its products. It calls its influencers “BoAtheads”. BoAt recently collaborated with Alcobev company Bira 91 and together launched an exclusive audio collection named BOOM on January 20, 2022. The collaboration saw an amalgamation of Bira 91’s vibrant colors and boAt’s exclusive audio experience.

BoAt Case study and Boat Marketing Strategy

Recently BoAt launched a line of products especially targeting the Marvel fanbase. It launched earbuds, headphones, and speakers having characters like Iron Man, Captain America, and Black Panther on them. 

boAt’s Investors:

BoAt Case study and Boat Marketing Strategy

2018: an investor Kanwaljit Singh of Fireside Ventures, invested 60 million in BoAt. He was spellbound by the unique performance of the company from choosing the right audience to maintaining a standard quality of products.

2021: Qualcomm Ventures invested INR 50 crore in the company at a valuation of INR 2200 crore. The boAt has a total of 5 investors.

Must read: What Is Viral Marketing: Viral Marketing Strategies, Techniques and Examples

Some popular products of boAt:

BoAt Case study and Boat Marketing Strategy

the boAt has a wide range of products available for every individual. Its products range from wireless earphones, and audio-focused electronic devices to assorted mobile accessories and much more.

Wireless earbuds

BoAt has a line of wireless earbuds in the name of “Airdopes’ ‘. A major difference between an EarPod and an Airpod is that AirPods are completely wireless whereas original EarPods are the wired version.

BoAt Airdopes has an active noise cancellation technology that cancels out any external noise and delivers only the pure sound of your media. Bluetooth connectivity enables wireless usage of the device. The Airdopes come with a case having an in-built battery to charge the wireless Airdope when not in use.   

BoAt Case study and Boat Marketing Strategy

Tethered wireless earbuds:

BoAt offers a range of tethered wireless earbuds under the brand name Rockerz and Boat. Such earbuds are not connected directly to an audio source. The earbuds are connected through a wire or a band. The wire/ band houses the batteries and control systems. Users can wear the band around their neck or behind their heads.

BoAt Case study and Boat Marketing Strategy

Wireless headphones:

BoAt offers wireless headphones in two forms- on-ear and over-ear. The headphones are under the brand name Rockerz, BoAt, and Nirvana. Unlike headphones of other companies, BoAt headphones have built-in Bluetooth connectivity to connect to any audio source.

The user need not connect the headphone with the audio source through any wire. The wireless headphone contains lithium-ion batteries integrated into the device. Many of the models of BoAt’s wireless headphones come with an auxiliary audio cable that can be plugged into standard headphone jacks. Connecting the headphones with the auxiliary cable does not drain down the extra charge. 

BoAt Case study and Boat Marketing Strategy

Earbuds and wired earphones:

BoAt earbuds and wired earphones get connected to a standard headphone jack of the user’s audio-output device like a music system, mobile, PC, etc. The headphones and earbuds offer good noise cancellation by obstructing external sounds which create hindrance in the musical journey of the user.   

BoAt Case study and Boat Marketing Strategy

B oAt smartwatch:

The company offers smartwatches with various modes. For instance, the sports mode helps you track your steps while cycling, walking, hiking, climbing, exercising, etc. It is a great option for fitness freaks. The smartwatches also provide a Bluetooth calling facility to enable the user to receive calls without holding his phone. The screen of the smartwatch will display the caller’s detail and provide you with an option to either receive or decline the call. The watch even has a loudspeaker with which you can have an amazing conversation with the caller. The IPX Water Resistance ensures the longevity of your device by being sweat and swim-proof. boAt smartwatches also have a menstrual tracker for women, making them one of the best smartwatches for men and women. 

BoAt Case study and Boat Marketing Strategy

B oAt wireless speakers:

BoAt offers an exclusive range of attractive portable wireless speakers under its brands Rugby and Stone. The speakers have effective Bluetooth connectivity and built-in batteries for an efficient wireless experience. They are affordable, provide louder sound output and have long battery life. The boAt Bluetooth speakers can be used indoors as well outdoors. 

BoAt Case study and Boat Marketing Strategy

Indoor theatre soundbars:

BoAt offers another range of home audio equipment through its brand Avante. It delivers subwoofers and home theatre sound systems to be connected with televisions and home theatres. It has exclusive features like Bluetooth, auxiliary audio cables, HDMI, and USB-A. These speakers give you a theatre experience. You can get the feeling of sitting in a hall without even booking a ticket. The captivating sound of Dolby Audio Technology is what will drive you crazy about this audio device.  

BoAt Case study and Boat Marketing Strategy

Mobile accessories:

Along with fancy audio devices, the brand also provides portable devices to accessorize your mobile devices, like USB cables, auxiliary cables, power banks, adapter chargers, and many more. Boat power backup external batteries are available under its brand “Energyshroom”. 

BoAt Case study and Boat Marketing Strategy

B oAt limited edition:

Limited/ special edition of a brand is the upgraded version of an existing product. The purpose behind launching a limited edition product is to promote the brand or establish collaborations with other brands. The Boat provides limited edition products to its customers which are in form of headphones/ speakers/ cables, and many more. 

BoAt Case study and Boat Marketing Strategy

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BoAt revenue performance report 2022: 

The largest product line of BoAt was wireless earphones and headphones. The sales grew by 2.5 times to Rs.947.4 crore in FY 21 from Rs.375.7 crore in FY 20. The second position was taken by the wireless speakers. Sales of the speakers grew up to 2.6 times from Rs.113.2 crore in FY20 to Rs.297.4 crore during FY21. The manufacturing and assembling of the company take place in China. The company plans to shift its manufacturing industry to India through the Indian Government’s PLI (Production Linked Incentive) scheme. The company’s total annual expenditure grew 2.2times from Rs.637.6 crore in FY20 to Rs.1420.1 crore during FY21.  

BoAt Case study and Boat Marketing Strategy

BoAt’s revenue has crossed a whopping 500crore in FY2020, which was the expected revenue of the company for FY 21-22. Today, the company has 5000+ retail stores and 20 distributors. 

Shareholders of BoAt:

BoAt Case study and Boat Marketing Strategy

The owners Sameer Mehta and Aman Gupta hold 28.26% of equity share capital on a diluted basis, i.e. both the founders hold 56.52% in the company. The BRLMs(Book Running Lead Managers) are Axis Capital, Credit Suisse, ICICI Securities, BofA Securities, and Link Intime.  

BoAt recently signed a 50-50 john venture with the electronic manufacturer Dixon Technology Ltd. to establish a powerful manufacturing base in India for local production of its products. It was a step to move away from China. 

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Marketing strategies of BoAt:

  • Private label business – In the initial years of its origin, the brand used the traditional business model of Private Label Business, where it purchased its products from Chinese manufacturers, did the branding, and sold them in India under the name of “BoAt products”. This method did not benefit the company. So to increase its sales, the company thought of changing its business model .
  • Designer electronic devices – Till 2014, audio devices were sold in the market as simple electronic devices. Nobody focussed on their design. The boAt started launching electronic products which grabbed the attention of the audience due to their unique designs. It sells audio devices like accessories.  The boAt is also collaborating with the fashion industry. It launched spunky headphones at the Lakme Fashion Week 2020 by collaborating with the popular fashionista Masaba Gupta. Together, they launched products that gave a feel of the disco style of the late 70s. 

BoAt Case study and Boat Marketing Strategy

  • Digital marketing – To increase sales, BoAt adopted digital marketing techniques in its marketing strategy. For a successful business, it has to first create demands in the existing market. So the founders turned their focus around e-commerce. The marketing strategies of the company are as under:
  • Mobile marketing – boAt connects with its audience and customers through a mobile app, emails, and SMS marketing.   
  • Email marketing – The company sends personalized messages to their existing and potential customers informing them about a new product or upcoming discounts. Such messages carry catchy and crisp emails.
  • Social media marketing – boAt has reached great success through social media marketing. It makes a presence on digital platforms like Instagram, Facebook, LinkedIn, etc.
  • Hashtag Marketing – The company smartly uses catchy hashtags to increase customer conversion. Such hashtags have made a remarkable presence on social media platforms. Some of the popular hashtags used by the company are #boatheads, #levelupwithboat, #raisethebar, and others.  
  • Campaigning through social media – Instagram stories are created and shared by BoAt under the name “boAt adventures” to catch the attention of the audience. Digital campaigns have helped the company connect with the right target audience and share the right type of content. 
  • Influencer marketing – boAt has struck deals with influencers, celebrities, and popular personalities from different industries. Celebrities like Kartik Aryan, Kiara Advani, and Jacqueline Fernandes are some famous endorsements of BoAt. Also, popular content creators like Prajakta Koli, Harsh Beniwal, and Bhuvan Bam are some of the promoters of the brand.  
  • Engagement Marketing – Concerts created by boAt are unforgettable to the audience. The company uses a two-way communication method using photo booths, and nirvana zones and asks its customers to participate. They then share customer stories on their official Instagram page. This creates emotional bonding between BoAt and the audience and creates a loyal customer base. This engaged communication generates buzz around the market. Further boAt has conducted takeover tours with popular musicians like A.P.Dillon and has successfully launched campaigns in Mumbai, Chandigarh, Goa, Gurugram, and Hyderabad. In 2019, boAt conducted the Sunburn Festival at Goa where stars like Wiz Khalifa, DJ Snake, Tyga, and Yellow Claw performed.  

BoAt Case study and Boat Marketing Strategy

  • Offline marketing – Digital marketing has been proved to be a very effective marketing strategy for many businesses. Offline marketing like print media, newspaper ads, and others also play a pivotal role in promoting a business. The boAt uses print media to promote its brand. The company also sells through retail outlets like Reliance Digital and Croma.  

BoAt Case study and Boat Marketing Strategy

  • Innovation – The company experts adopt innovation in their product range. The company keeps launching different types of products and continuously grabs the attention of its audiences. Every product launched by the company has a touch of innovation.   
Must read: What is Meme Marketing & How to Develop Meme Marketing Strategies?

boAt mainly focuses on customer needs, the customer wants, and their behavioural patterns. The company made its products affordable and durable for every type of customer. The brand deeply studied the market and its customers. Thus it collaborated with cricketers, musicians, fashionistas, and such personalities who were popular among the target audiences . In such a way the company could successfully create a strong customer base and become a billion-dollar company in India.    

Triumphs of BoAt:

BoAt Case study and Boat Marketing Strategy

The boAt has emerged as the 5th biggest audio company in the world. There is no particular tip or reason behind such a huge success. The consistency in the efforts put in the company by the team has given them such a huge success in a short period. Let us discuss some of the reasons for their success.

Reasons for the success of BoAt:

BoAt Case study and Boat Marketing Strategy

  • Improvisations – BoAt refers to the influencers of its brand as BoAtheads. They form an integral part of the clan. The company aims at customer satisfaction and brings in products based on their likes and requirements. This gives their users a feeling of belongingness. The products of the company are fresh and colourful.  
  • Adaptability – The steep growth of the company is mainly because it adapts itself to the changing trend in the market. It kept a keen eye on the latest trends in the market. It constantly kept adopting such changes in its marketing strategies. The brand’s first product was the indestructible Apple charging cable followed by an exclusive range of earphones. Their first earphones were named BassHeads. Soon after, in 2018, the brand came up with a wide range of speakers. In 2019, BoAt launched soundbars and home theatre systems. 
  • Classification as a lifestyle brand – The brand depicts itself as a lifestyle brand and not a consumer electronic brand. These tactics were displayed during the 2019 Lakme Fashion Week in Mumbai, where the models displayed boAt products as their only accessories while dressed up in designer outfits.
  • Blitzscaling – It refers to the quick growth of a company. This method prioritizes speed over efficiency. This method is also used by companies like PayPal and Airbnb. This risky method is meant to provide quick success.
  • Targeting the appropriate group – The brand is famous for providing stylish products at affordable rates. The brand selects younger personalities as its ambassadors. The company focuses on providing lifestyle products mainly targeting the younger mass. 
  • Digital marketing – The company saw a steep growth in sales during its initial period. It bypassed the traditional marketing mediums like TV and print media. The campaign by BoAt mostly runs on digital platforms like Facebook, Instagram, etc. The online group of BoAtheads consists of 80,000 members at present. Word-of-Mouth marketing is another marketing strategy of BoAt.    The company claims to sell 4 units every minute and 6,000+ units per day. The company establish 5000+ retail outlets and is supported by 20+ distributors. 
Must read: Content Marketing: Create & Deploy an Effective Content Marketing Strategy to Skyrocket Your Business

Awards and recognitions of BoAt:

  • 2020: Company was declared as ‘No. 1 brand’ for truly wireless earwear in India.
  • 2020: Declared as “5th largest wearable brand in the world” 
  • 2021: Selected as the official audio partner of 6 IPL teams

BoAt Case study and Boat Marketing Strategy

Wrapping up:

Within 6 years, boAt company has successfully captured the whole world of electronic gadgets in a spellbound way. It has established itself as the 5th largest wearable brand in the world and the number 1 brand in India. The marketing strategies of the brand are commendable. The company mainly focuses on smart and crisp marketing campaigns. They have smartly used the digital platform for the promotion of their products. Even during the pandemic, the brand used different tactics to stay relevant in the market. Their popularity has forced other big companies like JBL to lower their product prices to compete in the affordable audio device category.   

FAQs related to BoAt:

What is boat.

It is an Indian startup that manufactures and distributes electronic gadgets. The brand has become India’s favored wearable brand. 

Who founded boAt?

The boAt was founded by Sameer Mehta and Aman Gupta in 2016.

Is boAt an Indian or a Chinese company?

The boAt is an Indian-based consumer electronics brand that provides a wide range of wearable, stylish and affordable audio devices.

Who is the present CEO of boAt?

Vivek Gambhir is the present CEO of boAt.

Suraj Shrivastava at ForgeFusion shares simple, effective ways to grow your business using SEO, content marketing, and AI, learned from helping over 50 companies. When he's not working, he loves teaching others or watching documentaries.

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Product Description

Publication Date: July 18, 2022

Industry: Retail and consumer goods

Source: Harvard Business School

boAt began as a lifestyle brand in the consumer electronics category in 2016 with the aim of bringing affordable, durable, and fashionable audio products and accessories to millennials and Gen-Z customers in India. Born in 2016 with Amazon India as its only sales platform, boAt started selling 'indestructible' connector cables. It moved to personal audio and over time, ventured into newer categories such as wireless audio, home audio, and smartwatches. Each category had custom-designed reasonably priced products supported by strong marketing efforts and a multi-brand ambassador strategy. It soon became one of India's first digitally native brands to record a revenue in excess of $65 million, and the fifth largest wearable company in the world. In early 2022, it brought in experienced executives to take the reins and steer the company on the right path as it prepared to file for an initial public offering. Newly appointed CEO Vivek Gambhir considered the next phase of growth. Would the boAt brand be strengthened by entering new categories? How should they think about leveraging offline channels? And lastly, should boAt consider international expansion?

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'BoAt' Becomes A Case Study At Harvard University; Entrepreneur Aman Gupta Pens An Inspiring Note

Aman gupta, the bo4t entrepreneur, posted information about a case study harvard university is researching on his audio and wearables brand..

Indiatimes

Aman Gupta, the co-founder of boAt Lifestyle and famed Shark Tank India judge, has repeatedly proved that anything is possible in this world with dedication and effort. The entrepreneur posted a lengthy note sharing how Harvard University is researching his audio and wearables brand.

He wrote a message on Instagram and shared a photo of him standing outside Harvard Business School.

boat lifestyle case study harvard pdf

"Harvard Nahee Jaa sake to Kya hua ... apna kaam our apnee company pahucha dee (So what if I couldn't go to Harvard. My work and company got me there.)"

Sharing his pride, Gupta added,

View this post on Instagram

"We are really proud to share that Harvard Business School has written a case study on boAt. Today, Sameer and I were here talking to the students and the faculty about the case which was presented to the students. "

He recalled his time when he studied various case studies from a prestigious university.

"I have studied Harvard case studies which have helped me. I am hopeful our case study will help many students learn and grow worldwide," he added.

He posted a picture of the Harvard Business School report along with the note.

Aman's heartwarming note has received comments due to the popularity of the internet.

boat lifestyle case study harvard pdf

Aman Gupta gained popularity after he appeared as one of the Sharks (mentors) on Shark Tank India.

Shark Tank India's latest season. The show's creators on Tuesday posted a teaser for it in which a vegetable seller is seen advising his customer on how a business operates using terms like equity and income.

Hammer Lifestyle sales increase after coming to shark tank india

The caption again for the advertisement stated, "Ab pura India business ki sahi value samjhega! 💸 #SharkTankIndiaSeason2 coming soon, on Sony Entertainment Television #SharkTankIndiaSeason2onSony."

The first season of Shark Tank India, which debuted last year, became an instant hit among the audience, with the ‘Sharks’ or judges on the show becoming hot favorites of the audience.

(With ANI inputs)

(For the latest trending stories , keep reading Indiatimes )

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Please note you do not have access to teaching notes, boat: the indian startup scripts a revolutionizing growth strategy.

Publication date: 4 August 2022

Teaching notes

Learning outcomes.

The case will help learners to analyse how effective handling of an extended marketing mix of 7Ps (product, price, place, promotion, physical evidence, participants and processes) makes a startup profitable in its initial years of inception; understand the significance of the online marketing strategies like digital marketing and social media marketing implemented by firms to attain a competitive edge amongst established local and global competitors; examine the strategic challenges faced by a business enterprise while entering an emerging market; analyse the growth strategies of a startup relative to various market constraints; and propose long-term strategies for sustainable growth for a startup operating in the wearables market.

Case overview/synopsis

Founded in 2016, Boat Lifestyle is a Delhi-based Indian startup in fashionable consumer electronics. In the past five years, Boat earned remarkable profits and emerged as one of the most promising startups through its innovative products offerings and promotion. Aiming at its target customer segment, the millennials, it promoted its products through social media marketing such as influencer marketing and brand tie-ins with sports teams and music events. The case focuses on the dynamics of the Indian wearables market that is facing tough competition from global and local players. To ensure continued growth prospects, while maintaining a tight focus on product differentiation, quality, and customer satisfaction, there is a greater need for Boat to rethink its market development and growth strategies regarding new innovations and adopting long-term orientation like diversification and global expansion.

Complexity academic level

The case aims for teaching business management students at the Undergraduate, Postgraduate, and Executive education level. In addition, the case can be related to the Strategic Management course curriculum and Marketing course curriculum.

Supplementary materials

Teaching notes are available for educators only.

Subject code

CSS 11: Strategy

  • Brand management
  • Differentiation
  • Diversification
  • Competitive strategy
  • Social media strategy
  • Marketing mix

Acknowledgements

Disclaimer: This case is written solely for educational purposes and is not intended to represent successful or unsuccessful managerial decision making. The author/s may have disguised names; financial and other recognizable information to protect confidentiality.

Bhargava, S. and Gupta, P. (2022), "Boat: the Indian startup scripts a revolutionizing growth strategy", , Vol. 12 No. 2. https://doi.org/10.1108/EEMCS-09-2021-0318

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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boat lifestyle case study harvard pdf

boAt Case Study and Marketing Strategy

boAt is often regarded as India’s fastest growing audio & wearables brand. The company has become really popular in the last few years and gained further recognition when one of its co-founders, Aman Gupta, appeared as a “shark” in Sony TV’s smash hit show “Shark Tank India”. Reports suggest that the sales of boAt headphones have gone further up a notch, courtesy of the investment-raising show that had rocked the TRP charts and social media trends in early 2022.

I this post, we will ‘dive’ into boAt and take a detailed look at the company and its marketing strategies through a thorough case study.

Table of Contents

A Brief History of boAt

boAt began its journey in the year 2016 when co-founders Aman Gupta and Sameer Mehta decided to offer fashionable audio products at a price never seen or heard before. The two co-founders started out with a capital of INR 30 crore. BoAt wanted to create value for the users so they started looking to solve common problems reported by the youth. It was the time when Apple users were suffering because of their charger getting damaged without any apparent reason. So they decided to make Apple charger that could withstand wear and tear for long, and they were quite successful at that.

Later, the company went on to add a number of quality products such as earbuds, headphones, smart watches, wireless speakers, etc to its product range. As of December 2020, boAt was already selling 14,000+ products in India every single day. BoAt’s both audio and wearable range offer top-notch quality whilst keeping the price affordable. Established audio electronics brands like JBL had to drop down their prices in order to stay relevant in the target industry.

boAt Funding

  • Kanwaljit Singh of Fireside Ventures invested INR 60 crore in boAt in the year 2018
  • Warburg Pincus, a New York-based private equity fund invested $100 million in boAt for a significant minority stake
  • The company raised INR 50 crore from Qualcomm Ventures at a valuation of INR 2,200 crore

boAt Revenue and Marketing Performance

The company struggled in the first two years of its operation (2016-2018), mainly because of the lack of funding. However, once the company raised INR 6 crores from Fireside ventures, there was no looking back. According to filings with the Registrar of Companies, boAt’s FY2018 revenues grew by 4 times to INR 108 crore.

Fast forward FY-2019, boAt became the leading ear wear brand with a 27.3% market share. In FY 2020, the fashionable audio brand generated revenue of INR 500 crore. This was a staggering 108% increase from 239 crore in FY 2019.

When boAt started off, it was just available on popular E-commerce stores like Amazon and Flipkart. However, its products are now available in 5,000+ retail stores. boAt has reportedly served more than 20 million customers so far!

boAt Marketing Strategies

The company knows just too well the likes and dislikes of their target audience and the places they visit often- social media, Google, gym, etc. In a nutshell, boAt has targeted the youth of the nation very well as can be seen from the below mentioned marketing strategies:

1) Presenting itself as a lifestyle brand

boAt has never portrayed itself as a consumer electronics company. Rather, it has always taken immense pride in presenting itself as a lifestyle accessories brand. Doing so creates an image in the mind of the user that boAt products can be used at all places whether you are sweating in the gym, or commuting in a bus.

This intent of the company was also visible at the Lakme Fashion Week (2009) in Mumbai, where all the models sported only boAt products.

2) Digital Marketing

Over the years, the company has spent a lot of money on online marketing, as they have targeted the youth. BoAt has mainly run its campaigns on Google and social networking websites like Facebook and Instagram. Interestingly, all customers of boAt are referred to as ‘boAtheads’. The company has also appointed youth icons such as Kiara Advani to win the trust of the customers.

3) Expanding Range of Products

Some companies launch a product, gain success and then fizzle out as they fail to expand their catalo. Expanding your product range over the years is a good marketing strategy in itself and boAt has been exceptional at that. The company first made indestructible apple charging cables and chargers. Tasting success, they did not stop at that introduced ear phones, which was followed by wireless speakers and headphones. With this continuous, well-thought expansion, they were able to capture a large share of the market, owing to which its popularity grew by leaps and bounds.

4) The Perfect Targeting

boAt products offer affordability without cutting down on style. This was not a common thing 7 or so years ago, when the market had either premium brands or cheap ones that did not offer an X-factor. The blend of two was rare. BoAt addressed that gap with its products that attracted the youth. The brand ambassadors were also carefully chosen which had a great face value among the millennials, especially from industries such as Bollywood and Sports (Cricket). In terms of quality of the ear wear, the products could be worn without any fear of damaging them even while gymming or performing high-intensity exercise in the outdoors.

boAt has made a huge name for itself in the last 4 years. It’s reputation and popularity was bolstered after the appearance of one of its co-founders, Aman Gupta, on Shark Tank India season 1. On the marketing, pricing and styling front, the company has left no stone unturned in outsmarting the existing competition. The impact has been such that renowned brands like JBL had to cut down on its prices in order to stay relevant in the industry.

The future of the company looks quite promising, courtesy of a dedicated R&D team, millions in funding and the zeal to stay appealing to the youth. Notably, Aman Gupta’s present net worth is INR 10,500 crore.

Swiggy Case Study and Marketing Strategy

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Boat Branding Case Study: How boAt Captured the Audio Market

Damini Bhandary

Damini Bhandary

Technology has advanced to such a level that, we are surrounded by some of the greatest inventions of humankind. Wherever we looked at, we are surrounded by electronic devices from smartwatches, to wireless speakers to wireless earbuds; all of these are keeping us preoccupied with their services.

The tech market is at its top form now. Music is something that soothes our soul, so there is hardly anyone who doesn’t like listening to music. It becomes even better when you’re travelling alone, nothing can beat the feeling of having music as your companion.

Now, every person has their own preferences, including for music as well, in this case, headsets and earphones are mandatory so that you could listen to your favourite tracks without being a hindrance to others.

The demand for headphones and earbuds has increased at an immense level in the last few years. So much that we will always find a person holding one of the equipment, all the time. There are various companies that provide all types of mobile phone assortment to their customers including earphones and headsets. Among them, one of the most famous ones in India is the company called boat.

In this article, we will talk about boAt's branding strategy and how it has established itself with its prominent and quality products as one of the most loved consumer electronics brands in India.

“What new technology does is create new opportunities to do a job that customers want done.” –Tim O’Reilly

About boAt Branding Strategy of boAt Target Audience Promotion and Advertisements Pricing and Quality of the Products FAQ

The boAt is an Indian company that deals with audio tech that mainly focuses on products like wireless speakers, earbuds, smartwatches , headsets, and earphones. All of them are quite accessible in terms of price. the boAt was founded in the year 2016 by Aman Gupta and Sameer Mehta. The main aim of the company is to provide people with fashionable tech and be a part of their daily lifestyles. Currently, Vivek Gambhir is the CEO of the company.

boAt started its journey with the capital of just INR 30 lacs, which was invested by the founders themselves. As per the reports of 2020, boAt is said to be selling 14,000 to 15,000 of its products daily and has over 2 million customers and has bale to attract the attention of their customers by developing a wide range of earphones, wireless speakers, Airdopes and headphones. The quality and the price make it more approachable to its target audience.

Branding Strategy of boAt

boAt first started experimenting by creating Apple charger cables with anti-destruction properties. It was the time when people were suffering because of getting their charger cable damaged without any obvious reason.

boAt grabbed this opportunity and up their game by creating the indestructible charger cable for Apple. This is how they stepped into the market with unique products that solved the problems of the customers .

That was just the beginning, and then the company started creating products like headphones and earphones. It was so reliable that it can be worn even while working out or exercising. These products were able to get popular amongst the younger generation who are into fitness .

Target Audience

From the beginning boAt was focused on the youth who are into fitness, they made all the products by keeping their target audience in mind. The demand for indestructible products has been increasing day by day, they understood it and started developing it. Plus with various advertisements, they tried to capture the attention of their target audience.

boat lifestyle case study harvard pdf

Promotion and Advertisements

To promote the durability of the products, boAt made advertisements where it can be seen people wearing all those gadgets while doing intense workouts and jogging, this proves what the brand is trying to convey to its audience.

From the very first, boAt was focused on marketing through digital marketing and social media. It took up many social media influencers to promote the products as well as their brand. Apart from that various celebrities like Cricketers Rishab Pant, Shikhar Dhawan, Virat Kohli , Shreyas Iyer were a part of a group of celebrities who endorsed boAt.

Not only that Bollywood star, Kiara Advani , Kartik Aaryan, and singer Neha Kakkar and Diljit Dosanjh were present in the list of celebrities as well. They mainly focus on athletes for the promotion of their brand.

Apart from all these, boAt has collaborated with Lakme Fashion week in 2019, promoted its products, and introduced itself as a lifestyle brand instead of an electronic brand. With developing products like smartwatches, portable speakers, and other wearable gadgets it has truly transformed itself into one.

boAt at Lakme Fashion Week

These collaborations with different brands that are liked and followed by the youth are getting boAt its audience. Recently, boAt has collaborated with Bira 91, and the products of boAt can be seen in the music video.

Pricing and Quality of the Products

The best factor and one of the reasons that the brand boAt became such a success was its pricing strategy . Neither it is extremely overpriced nor it is unimaginably cheap, it is just in between. The target audience of boAt is mainly youth so they find it perfect to invest in.

Apart from that, even being affordable, boAt has taken special care of the quality of its products; it hasn’t compromised with it even a bit. The current revenue of boAt as per the 2021 financial year is Rs 1,511.7 crore.

It has been 6 years since boAt was founded and within a little, it has been able to capture the world of electronic gadgets in a mesmerizing way. It has established itself as the 5 th largest brand of wearables in the world and the number 1 audio earwear brand in India. By putting all the branding strategies properly, and selecting their target audience carefully, boAt has achieved an immense level of success and it is only going to get bigger and better in the future.

Is boAt a Chinese company?

boAt is an Indian-based consumer electronics brand that focuses on headphones, earphones, earbuds, smartwatches, and wireless portable speakers.

Who is the CEO of boAt?

Vivek Gambhir is the current CEO of boAt.

Why is boAt so successful?

The reason behind boAt's success is its ingenious marketing strategy and affordable prices.

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Harvard publishes case study on boAt, co-founder shares inspirational post

The 36-page case study was written by Kairavi Dey and Rajiv Lal, who are researchers at the Harvard Business School.

Harvard publishes case study on boAt, co-founder shares inspirational post

Getting into Harvard Business School is a dream of many, and unfortunately, it remains a dream for most students as it is really hard to get admission to this prestigious institute. However, Aman Gupta, co-founder, and CMO at boAt Lifestyle has shared a post on Instagram which shows that even if you don’t study at a university like Harvard, you can still be very successful in the business world. In the caption of his post, Aman Gupta wrote that Harvard Business School has written a case study on boAt. He went on to say that he and Sameer Mehta, Co-Founder & Chief product officer at boAt, were in the institute for talking to the students and the faculty about the case which was presented to the students. He added that he is hopeful now that their case study will help a lot of students to learn and grow around the world.

Have a look at this post:

The post received a lot of appreciation in the comment section. A user wrote, “Wow! This is great. Making India proud!”

Another individual wrote, “Many many congratulations.”

An account said, “You are an inspiration.”

Some users wrote that they are proud boAt customers.

The 36-page case study was written by Kairavi Dey and Rajiv Lal, who are researchers at the Harvard Business School. According to the case study, boAt Lifestyle is one of India’s first digitally native brands to record revenue in excess of $65 million and it is the fifth largest wearable company in the world.

Operated by Imagine Marketing limited, boAt is the Indian digital-first company that sells headphones, earphones, wireless speakers, connector cables, and smartwatches. The company sold “Indestructible” connector cables in 2016 solely via Amazon India. Following this, it began selling personal audio with wired earphone product range, BassHeads, and waterproofing. and robust cables. With time, boAt expanded into home audio, portable Bluetooth speakers, wireless audio, and smartwatches.

In a recent development, boAt deferred its plans of public share sale and raised $60 million from private investors instead amid the continuing concerns over the volatile stock market.

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Entrepreneur Aman Gupta's Post On Harvard University's Case Study On boAt Wins Internet

The businessman took to instagram to share the news. many internet users congratulated and wished luck to mr gupta..

Entrepreneur Aman Gupta's Post On Harvard University's Case Study On boAt Wins Internet

Entrepreneur Aman Gupta at Harvard Business School.

Co-founder of boAt Lifestyle and the famous judge of TV show Shark Tank India Aman Gupta has proved that anything is possible in this world through hard work and perseverance. The entrepreneur shared a post detailing how Harvard University is doing a case study on his audio & wearables brand. He posted a picture outside Harvard Business School and penned a note on Instagram and wrote, "Harvard Nahee Jaa sake to Kya hua ... apna kaam aur apnee company pahucha dee (So what if I couldn't go to Harvard. My work and company got me there.)"

Mr Gupta continued, "We are really proud to share that Harvard Business School has written a case study on boAt. Today, Sameer and I were here talking to the students and the faculty about the case which was presented to the students. "He recalled his time when he studied from various case studies of the prestigious university. "I have studied from Harvard case studies which have helped me. I am hopeful now our case study will help a lot of students learn and grow around the world," he continued on the social media platform. Along with the note, he also posted a picture of the report by the Harvard Business School. 

View this post on Instagram A post shared by Aman Gupta (@boatxaman)

It was posted two hours ago and since being posted, it has amassed over one lakh likes. Several internet users have left comments on this heartwarming journey. One user wrote, "This is amazing and making it from scratch has its own charm. Congratulations Aman and Sameer."

"When boat reached international market," said a second user.

Promoted Listen to the latest songs, only on JioSaavn.com

A third user commented, "@boatxaman now this is something you don't hear often about an Indian brand.  Congratulations Sir Ji"

"Such an Amazing Achievement Sir @boatxaman.We all are proud of you , @mehta1815 Sir and @boat.nirvana with @prat23 . Heartiest Congratulations from all of us," added another user.

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  3. 'BoAt' Becomes A Case Study At Harvard University; Entrepreneur Aman

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  4. Harvard publishes case study on boAt, co-founder shares inspirational

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  6. boAT Lifestyle : Case Study

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COMMENTS

  1. boAt Lifestyle

    boAt began as a lifestyle brand in the consumer electronics category in 2016 with the aim of bringing affordable, durable, and fashionable audio products and accessories to millennials and Gen-Z customers in India. Born in 2016 with Amazon India as its only sales platform, boAt started selling 'indestructible' connector cables. It moved to personal audio and over time, ventured into newer ...

  2. boAt Lifestyle

    Abstract. boAt began as a lifestyle brand in the consumer electronics category in 2016 with the aim of bringing affordable, durable, and fashionable audio products and accessories to millennials and Gen-Z customers in India. Born in 2016 with Amazon India as its only sales platform, boAt started selling 'indestructible' connector cables.

  3. BoAt Case Study: Business, Marketing Strategy & Success Story

    BoAt Case study and Boat Marketing Strategy. A Delhi-based startup was founded in Nov. 2013. From 2013 to 2016, the company was struggling hard to generate sales. So in 2016, the company brought changes to its business strategies. BoAt emerged as a lifestyle brand that deals with fashionable electronic devices.

  4. boAt Lifestyle

    Product Description. boAt began as a lifestyle brand in the consumer electronics category in 2016 with the aim of bringing affordable, durable, and fashionable audio products and accessories to millennials and Gen-Z customers in India. Born in 2016 with Amazon India as its only sales platform, boAt started selling 'indestructible' connector ...

  5. BoAt Becomes A Case Study At Harvard University; Entrepreneur Aman

    Aman Gupta, the Bo4t entrepreneur, posted information about a case study Harvard University is researching on his audio and wearables brand. Aman Gupta, the co-founder of boAt Lifestyle and famed Shark Tank India judge, has repeatedly proved that anything is possible in this world with dedication and effort.

  6. Boat: the Indian startup scripts a revolutionizing growth strategy

    Case overview/synopsis. Founded in 2016, Boat Lifestyle is a Delhi-based Indian startup in fashionable consumer electronics. In the past five years, Boat earned remarkable profits and emerged as one of the most promising startups through its innovative products offerings and promotion. Aiming at its target customer segment, the millennials, it ...

  7. Boat: the Indian startup scripts a revolutionizing growth strategy

    Case overview/synopsis Founded in 2016, Boat Lifestyle is a Delhi-based Indian startup in fashionable consumer electronics. In the past five years, Boat earned remarkable profits and emerged as ...

  8. boAt Case Study and Marketing Strategy

    Learn how boAt, a fast-growing audio and wearables brand in India, targeted the youth with its products, digital marketing and branding. Find out its revenue, funding, expansion and success story in this case study by CIIM.

  9. boAt rides on Harvard case study wave, co-founder's post goes viral

    Getting admission to sought-after institutes like Harvard Business School is not a piece of cake, and so is a brand getting selected for a case study in an Ivy League university. Aman Gupta and Sameer Mehta, who founded 'boAt Lifestyle' in 2016, fall into the rare breed of entrepreneurs who have got the opportunity to be invited for a talk with Harvard students after the university ...

  10. Boat Branding Case Study: How boAt Captured the Audio Market

    Learn how boAt, an Indian consumer electronics brand, became the number 1 audio earwear brand in India by focusing on durability, affordability, and lifestyle. Discover its branding strategy, target audience, promotion and advertisements, and pricing and quality of the products.

  11. Harvard publishes case study on boAt, co-founder shares ...

    The 36-page case study was written by Kairavi Dey and Rajiv Lal, who are researchers at the Harvard Business School. According to the case study, boAt Lifestyle is one of India's first digitally native brands to record revenue in excess of $65 million and it is the fifth largest wearable company in the world. Operated by Imagine Marketing ...

  12. PDF BOAT Lifestyle: A Study on Bluetooth Industry and Boat Lifestyle

    Boat Lifestyle has emerged as a widely known and key player in the electric audible market, the company offers a wide range of innovative products in India. As of now, the Boat is the NO. 01 company in this industry with a market share of 32.4 percent Indian hearable market. This research examines the BOAT Lifestyle, which became the market ...

  13. Cataumet Boats, Inc. (Brief Case)

    Sasser, W. Earl, and Mark Davis. "Cataumet Boats, Inc. (Brief Case)." Harvard Business School Teaching Note 917-510, July 2016.

  14. Entrepreneur Aman Gupta's Post On Harvard University's Case Study On

    Co-founder of boAt Lifestyle and the famous judge of TV show Shark Tank India Aman Gupta has proved that anything is possible in this world through hard work and perseverance. The entrepreneur ...

  15. (PDF) A Study on Students' Preferences and Satisfaction towards boAt

    International Journal of Creative Research Thoughts (IJCRT) www.ijcrt.org. f 704. Objectives of the study: 1. To study the factor influencing the students towards boAt lifestyle products. 2. To ...

  16. PDF A Study on Students Preferences and Satisfaction towards boAt Lifestyle

    wledge City, Madhavpura, Waghodiya Road, Vadodara - 390019. Gujarat.Abstract:This study talks about the students' preferences and satis. action towards boat lifestyle products with special references to Vadodara city. The main objective of the study is to study the factor influencing the students towards boAt lifestyle products, to examine ...

  17. J Boats, Inc.

    Simons, Robert L. "J Boats, Inc." Harvard Business School Case 197-015, August 1996. (Revised December 1999.) Educators; Purchase; About The Author. Robert Simons. Accounting and Management. ... Harvard Business School Soldiers Field Boston, MA 02163.