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What Is Critical Thinking? | Meaning & Examples

Critical thinking is the process of analyzing information logically and overcoming assumptions, biases, and logical fallacies. Developing critical thinking skills allows us to evaluate information as objectively as possible and reach well-founded conclusions.

Critical thinking example

Thinking critically is a crucial part of academic success, professional development, civic engagement, and personal decision-making.

Table of contents

What is critical thinking, why is critical thinking important, critical thinking strategies.

Critical thinking is the process of evaluating information and arguments in a disciplined and systematic way. It involves questioning assumptions, assessing evidence, and using logical reasoning to form well-reasoned judgments.

Key critical thinking skills:

• Avoiding unfounded assumptions
• Identifying and countering biases
• Recognizing and refuting logical fallacies

These practices enable us to make informed decisions, analyze evidence objectively, consider multiple perspectives, reflect on our own biases, and seek reliable sources.

Critical thinking is enhanced by the deliberate study of biases, logical fallacies, and the different forms of reasoning:

• Deductive reasoning: Drawing specific conclusions from general premises
• Inductive reasoning: Generalizing from specific observations
• Analogical reasoning: Drawing parallels between similar situations
• Abductive reasoning: Inferring the most likely explanation from incomplete evidence

When assessing sources, critical thinking requires evaluating several factors:

• Credibility: Check the author’s qualifications and the publication’s reputation.
• Evidence: Verify that the information is supported by data and references.
• Bias: Identify any potential biases or conflicts of interest.
• Currency: Ensure the information is up-to-date and relevant.
• Purpose: Understand the motivation behind the source and whether it aims to inform, persuade, or sell.

Critical thinking is crucial to decision-making and problem-solving in many domains of life. Social media disinformation and irresponsible uses of AI make it more important than ever to be able to distinguish between credible information and misleading or false content.

Developing critical thinking skills is an essential part of fostering independent thinking, allowing us to:

• Make informed decisions
• Solve complex problems
• Evaluate the logic of arguments

In the process of developing these skills, we become less susceptible to biases, fallacies, and propaganda.

Examples of critical thinking

Critical thinking is an essential part of consuming any form of media, including news, marketing, entertainment, and social media. Media platforms are commonly used to promote biased or manipulative messages, often in a subtle way.

Critical thinking in media example

A news segment claims eating chocolate daily improves cognitive function. After reading more about the research, you find the study had a small sample size and was funded by a chocolate company, indicating bias. This leads you to conclude the claim is unreliable.

Critical thinking is fundamental in logic, math, law, science, and other academic and professional domains. The scientific method is a quintessential example of systematized critical thinking.

Critical thinking in science example

• Formulate a hypothesis.
• Design experiments.
• Analyze data.
• Draw conclusions.
• Revise the hypothesis if necessary.

Academic research requires advanced critical thinking skills.

Critical thinking academic example

• Evaluating the methodology of each study to determine their reliability and validity
• Checking for potential biases, such as funding sources or conflicts of interest
• Comparing the sample sizes and demographics of the studies to understand the context of their findings
• Synthesizing the results, highlighting common trends and discrepancies, and considering the limitations of each study

Critical thinking enhances informed decision-making by equipping us to recognize biases, identify logical fallacies, evaluate evidence, consider alternative perspectives, and learn to identify credible sources.

Key strategies:

• Recognize biases.
• Identify logical fallacies.
• Evaluate sources and evidence.
• Consider alternative perspectives.

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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Critical Thinking Definition, Skills, and Examples

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Critical thinking refers to the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, such as data, facts, observable phenomena, and research findings.

Good critical thinkers can draw reasonable conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions. These skills are especially helpful at school and in the workplace, where employers prioritize the ability to think critically. Find out why and see how you can demonstrate that you have this ability.

Examples of Critical Thinking

The circumstances that demand critical thinking vary from industry to industry. Some examples include:

• A triage nurse analyzes the cases at hand and decides the order by which the patients should be treated.
• A plumber evaluates the materials that would best suit a particular job.
• An attorney reviews the evidence and devises a strategy to win a case or to decide whether to settle out of court.
• A manager analyzes customer feedback forms and uses this information to develop a customer service training session for employees.

Why Do Employers Value Critical Thinking Skills?

Employers want job candidates who can evaluate a situation using logical thought and offer the best solution.

Someone with critical thinking skills can be trusted to make decisions independently, and will not need constant handholding.

Hiring a critical thinker means that micromanaging won't be required. Critical thinking abilities are among the most sought-after skills in almost every industry and workplace. You can demonstrate critical thinking by using related keywords in your resume and cover letter and during your interview.

How to Demonstrate Critical Thinking in a Job Search

If critical thinking is a key phrase in the job listings you are applying for, be sure to emphasize your critical thinking skills throughout your job search.

Add Keywords to Your Resume

You can use critical thinking keywords (analytical, problem solving, creativity, etc.) in your resume. When describing your work history, include top critical thinking skills that accurately describe you. You can also include them in your resume summary, if you have one.

For example, your summary might read, “Marketing Associate with five years of experience in project management. Skilled in conducting thorough market research and competitor analysis to assess market trends and client needs, and to develop appropriate acquisition tactics.”

Mention Skills in Your Cover Letter

Include these critical thinking skills in your cover letter. In the body of your letter, mention one or two of these skills, and give specific examples of times when you have demonstrated them at work. Think about times when you had to analyze or evaluate materials to solve a problem.

Show the Interviewer Your Skills

You can use these skill words in an interview. Discuss a time when you were faced with a particular problem or challenge at work and explain how you applied critical thinking to solve it.

Some interviewers will give you a hypothetical scenario or problem, and ask you to use critical thinking skills to solve it. In this case, explain your thought process thoroughly to the interviewer. He or she is typically more focused on how you arrive at your solution rather than the solution itself. The interviewer wants to see you analyze and evaluate (key parts of critical thinking) the given scenario or problem.

Of course, each job will require different skills and experiences, so make sure you read the job description carefully and focus on the skills listed by the employer.

Top Critical Thinking Skills

Keep these in-demand skills in mind as you refine your critical thinking practice —whether for work or school.

Part of critical thinking is the ability to carefully examine something, whether it is a problem, a set of data, or a text. People with analytical skills can examine information, understand what it means, and properly explain to others the implications of that information.

• Asking Thoughtful Questions
• Data Analysis
• Interpretation
• Questioning Evidence
• Recognizing Patterns

Communication

Often, you will need to share your conclusions with your employers or with a group of classmates or colleagues. You need to be able to communicate with others to share your ideas effectively. You might also need to engage in critical thinking in a group. In this case, you will need to work with others and communicate effectively to figure out solutions to complex problems.

• Active Listening
• Collaboration
• Explanation
• Interpersonal
• Presentation
• Verbal Communication
• Written Communication

Critical thinking often involves creativity and innovation. You might need to spot patterns in the information you are looking at or come up with a solution that no one else has thought of before. All of this involves a creative eye that can take a different approach from all other approaches.

• Flexibility
• Conceptualization
• Imagination
• Drawing Connections
• Synthesizing

Open-Mindedness

To think critically, you need to be able to put aside any assumptions or judgments and merely analyze the information you receive. You need to be objective, evaluating ideas without bias.

• Objectivity
• Observation

Problem-Solving

Problem-solving is another critical thinking skill that involves analyzing a problem, generating and implementing a solution, and assessing the success of the plan. Employers don’t simply want employees who can think about information critically. They also need to be able to come up with practical solutions.

• Attention to Detail
• Clarification
• Decision Making
• Groundedness
• Identifying Patterns

More Critical Thinking Skills

• Inductive Reasoning
• Deductive Reasoning
• Noticing Outliers
• Adaptability
• Emotional Intelligence
• Brainstorming
• Optimization
• Restructuring
• Integration
• Strategic Planning
• Project Management
• Ongoing Improvement
• Causal Relationships
• Case Analysis
• Diagnostics
• SWOT Analysis
• Business Intelligence
• Quantitative Data Management
• Qualitative Data Management
• Risk Management
• Scientific Method
• Consumer Behavior

Key Takeaways

• Demonstrate you have critical thinking skills by adding relevant keywords to your resume.
• Mention pertinent critical thinking skills in your cover letter, too, and include an example of a time when you demonstrated them at work.
• Finally, highlight critical thinking skills during your interview. For instance, you might discuss a time when you were faced with a challenge at work and explain how you applied critical thinking skills to solve it.

University of Louisville. " What is Critical Thinking ."

American Management Association. " AMA Critical Skills Survey: Workers Need Higher Level Skills to Succeed in the 21st Century ."

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Critical Thinking Is About Asking Better Questions

• John Coleman

Six practices to sharpen your inquiry.

Critical thinking is the ability to analyze and effectively break down an issue in order to make a decision or find a solution. At the heart of critical thinking is the ability to formulate deep, different, and effective questions. For effective questioning, start by holding your hypotheses loosely. Be willing to fundamentally reconsider your initial conclusions — and do so without defensiveness. Second, listen more than you talk through active listening. Third, leave your queries open-ended, and avoid yes-or-no questions. Fourth, consider the counterintuitive to avoid falling into groupthink. Fifth, take the time to stew in a problem, rather than making decisions unnecessarily quickly. Last, ask thoughtful, even difficult, follow-ups.

Are you tackling a new and difficult problem at work? Recently promoted and trying to both understand your new role and bring a fresh perspective? Or are you new to the workforce and seeking ways to meaningfully contribute alongside your more experienced colleagues? If so, critical thinking — the ability to analyze and effectively break down an issue in order to make a decision or find a solution — will be core to your success. And at the heart of critical thinking is the ability to formulate deep, different, and effective questions.

• JC John Coleman is the author of the HBR Guide to Crafting Your Purpose . Subscribe to his free newsletter, On Purpose , follow him on Twitter @johnwcoleman, or contact him at johnwilliamcoleman.com.

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Critical Thinking Models: A Comprehensive Guide for Effective Decision Making

Critical thinking models are valuable frameworks that help individuals develop and enhance their critical thinking skills . These models provide a structured approach to problem-solving and decision-making by encouraging the evaluation of information and arguments in a logical, systematic manner. By understanding and applying these models, one can learn to make well-reasoned judgments and decisions.

Various critical thinking models exist, each catering to different contexts and scenarios. These models offer a step-by-step method to analyze situations, scrutinize assumptions and biases, and consider alternative perspectives. Ultimately, the goal of critical thinking models is to enhance an individual’s ability to think critically, ultimately improving their reasoning and decision-making skills in both personal and professional settings.

Key Takeaways

Fundamentals of critical thinking.

Definition and Importance

Critical thinking is the intellectual process of logically, objectively, and systematically evaluating information to form reasoned judgments, utilizing reasoning , logic , and evidence . It involves:

Core Cognitive Skills

These skills enable individuals to consistently apply intellectual standards in their thought process, which ultimately results in sound judgments and informed decisions.

Influence of Cognitive Biases

The critical thinking process.

Stages of Critical Thinking

The critical thinking process starts with gathering and evaluating data . This stage involves identifying relevant information and ensuring it is credible and reliable. Next, an individual engages in analysis by examining the data closely to understand its context and interpret its meaning. This step can involve breaking down complex ideas into simpler components for better understanding.

Application in Decision Making

In decision making, critical thinking is a vital skill that allows individuals to make informed choices. It enables them to:

Critical Thinking Models

The red model.

The RED Model stands for Recognize Assumptions, Evaluate Arguments, and Draw Conclusions. It emphasizes the importance of questioning assumptions, weighing evidence, and reaching logical conclusions.

Bloom’s Taxonomy

Paul-elder model, the halpern critical thinking assessment.

The Halpern Critical Thinking Assessment is a standardized test developed by Diane Halpern to assess critical thinking skills. The evaluation uses a variety of tasks to measure abilities in core skill areas, such as verbal reasoning, argument analysis, and decision making. Pearson, a leading publisher of educational assessments, offers this test as a means to assess individuals’ critical thinking skills ^(source) .

Evaluating Information and Arguments

Evidence assessment.

When practicing critical thinking skills, it is essential to be aware of your own biases and make efforts to minimize their influence on your decision-making process.

Logic and Fallacies

Argument analysis, enhancing critical thinking, strategies for improvement, critical thinking in education, developing a critical thinking mindset.

To truly enhance critical thinking abilities, it’s important to adopt a mindset that values integrity , autonomy , and empathy . These qualities help to create a learning environment that encourages open-mindedness, which is key to critical thinking development. To foster a critical thinking mindset:

Critical Thinking in Various Contexts

The workplace and beyond.

Moreover, critical thinking transcends the workplace and applies to various aspects of life. It empowers an individual to make better decisions, analyze conflicting information, and engage in constructive debates.

Creative and Lateral Thinking

In conclusion, critical thinking is a multifaceted skill that comprises various thought processes, including creative and lateral thinking. By embracing these skills, individuals can excel in the workplace and in their personal lives, making better decisions and solving problems effectively.

Overcoming Challenges

Recognizing and addressing bias, dealing with information overload, measuring critical thinking, assessment tools and criteria, the role of iq and tests.

It’s important to note that intelligence quotient (IQ) tests and critical thinking assessments are not the same. While IQ tests aim to measure an individual’s cognitive abilities and general intelligence, critical thinking tests focus specifically on one’s ability to analyze, evaluate, and form well-founded opinions. Therefore, having a high IQ does not necessarily guarantee strong critical thinking skills, as critical thinking requires additional mental processes beyond basic logical reasoning.

Frequently Asked Questions

What are the main steps involved in the paul-elder critical thinking model, can you list five techniques to enhance critical thinking skills, what is the red model of critical thinking and how is it applied, how do the ‘3 c’s’ of critical thinking contribute to effective problem-solving.

The ‘3 C’s’ of critical thinking – Curiosity, Creativity, and Criticism – collectively contribute to effective problem-solving. Curiosity allows individuals to explore various perspectives and ask thought-provoking questions, while Creativity helps develop innovative solutions and unique approaches to challenges. Criticism, or the ability to evaluate and analyze ideas objectively, ensures that the problem-solving process remains grounded in logic and relevance.

What characteristics distinguish critical thinking from creative thinking?

What are some recommended books to help improve problem-solving and critical thinking skills, you may also like, 10 modern day thought leaders on critical thinking, identify assumptions: steps to question underlying beliefs in decision-making, the 7 best game theory youtube channels, how to overcome procrastination, download this free ebook.

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The power of critical thinking: enhancing decision-making and problem-solving.

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Dr. Ron Young, Founder and Board Chair of Trove, Inc . Ron specializes in psychological coaching & transition consulting.

Critical thinking is a fundamental cognitive process that enables individuals to objectively analyze, evaluate and interpret information to make informed decisions and solve complex problems. It involves employing reasoning and logic, questioning assumptions, recognizing biases and considering multiple perspectives. It requires self-monitored, self-directed, self-disciplined and self-corrective thinking. Critical thinking is essential in a world of information and diverse opinions. It helps us see things more clearly and avoid being misled or deceived.

Importance Of Critical Thinking

Critical thinking is crucial in various aspects of life, including education, professional endeavors and personal decision-making. In academic settings, it allows students to comprehend and engage with complex subjects while discerning valid arguments from fallacious ones. In the workplace, critical thinking empowers individuals to analyze problems, devise creative solutions and make informed judgments. In everyday life, it helps individuals navigate an increasingly complex world by making sound choices and avoiding cognitive biases. It is our primary defense against misleading or "spun" information.

Benefits Of Critical Thinking

There are many benefits of critical thinking.

Enhanced Decision-Making

Critical thinking helps us trust our gut feelings and think independently. It enables individuals to make logical and well-reasoned decisions based on evidence and objective analysis. It encourages the consideration of all relevant factors and the evaluation of potential consequences, leading to more informed choices.

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Best 5% interest savings accounts of 2024, effective problem-solving.

Critical thinking facilitates the identification of underlying issues, the generation of innovative solutions and the evaluation of their viability. It encourages individuals to approach problems from different angles and consider various perspectives, increasing the likelihood of finding effective resolutions.

Reduction Of Cognitive Biases

Critical thinking supports self-reflection. It helps individuals recognize and challenge cognitive biases that hinder clear judgment. Individuals can better overcome confirmation bias, groupthink and the availability heuristic (judging the likelihood of an event based on recall of similar events) by understanding and questioning their assumptions and beliefs. It requires a commitment to overcoming the tendency to see the world from a narrow, self-centered perspective.

Enhanced Communication Skills

Practicing critical thinking fosters effective communication by enabling individuals to articulate and defend their ideas with logical reasoning and evidence. It encourages active listening, empathy and the ability to evaluate and respond to counterarguments, leading to more constructive and meaningful discussions.

More United Citizens

Using critical thinking enables citizens to see the whole picture by better protecting against biases and propaganda. It reduces partisanship and a “we/they” mentality.

Cultivating Critical Thinking

How can you cultivate critical thinking?

Be curious and inquisitive.

Foster a mindset of curiosity and an eagerness to explore and understand the world. Talk with people from different backgrounds, cultures, political affiliations or religions. Ask probing questions, seek new perspectives and engage in active learning. Learn from people who hold different viewpoints.

Develop analytical skills.

You can do this by learning to break down complex problems into manageable parts, recognize patterns and identify cause-and-effect relationships. Remember, not all opinions are equal, and some are flat-out wrong.

Evaluate information.

Develop skills to evaluate the credibility and reliability of information sources. Be aware of bias, assess evidence and differentiate between fact and opinion. Guard against "swallowing information whole" or believing that "If it's on the internet, it must be true."

Practice reflection.

Engage in reflective thinking by evaluating your thoughts, beliefs and assumptions. Consider alternative viewpoints, and be open to changing your perspective based on new information.

Embrace intellectual humility.

Be humble and aware that you could be wrong. Knowledge is an ongoing process; be open to admitting mistakes or gaps in understanding. Embrace a growth mindset that values continuous learning and improvement.

Develop your sense of belonging.

The third tier in Maslow's hierarchy of needs is a sense of belonging. One aspect of belonging is connection. All humans have this need. Without critical thinking, we are vulnerable to making our group's beliefs our own rather than evaluating which beliefs align with our values.

Align your view and your values.

Rather than defining yourself by a particular view, ask whether a different view aligns with your values. When we identify ourselves by the beliefs of our reference group (religious, political, etc.), we look for ways to justify our ideas. In doing so, we deny ourselves access to critical thinking.

Evidence Of Critical Thinking

When you practice critical thinking, it will be evident in several areas:

Evidence-Based Decision-Making

Rely on facts rather than emotions or personal biases. Follow five distinct steps, called the five A’s : ask, access, appraise, apply and audit. Gather relevant information, evaluate the evidence objectively and consider different perspectives before making decisions. Then reevaluate them as you learn new information.

Problem-Solving

Approach problems systematically by defining the issue, gathering relevant data, brainstorming potential solutions and evaluating feasibility. Engage in collaborative problem-solving to benefit from diverse perspectives. Open-mindedly consider alternative systems of thought. Recognize assumptions, implications and practical consequences, then adjust as needed.

Effective Communication

Solve complex problems by clearly and effectively communicating with others. Utilize critical thinking skills to articulate your thoughts clearly, listen actively and engage in respectful and constructive dialogue. Challenge ideas through logical arguments and evidence rather than resorting to personal attacks. Respecting people with different views does not mean you agree with their opinions. Evaluate, formulate and communicate questions with clarity and precision.

Continuous Learning

Apply critical thinking to ongoing personal and professional development. Seek opportunities for further education, engage in intellectual discourse and actively challenge your beliefs and assumptions.

Using Critical Thinking

Critical thinking is a powerful cognitive tool that empowers individuals to navigate the complexities of the modern world. Critical thinking enhances decision-making, problem-solving and communication abilities by fostering logical reasoning, analytical skills and an open mindset. It enables individuals to overcome cognitive biases, evaluate information effectively and make informed choices. Cultivating and applying critical thinking skills benefits individuals and contributes to a more thoughtful and rational society. Embracing critical thinking is essential for fostering intellectual growth, facilitating progress and addressing the challenges of the 21st century.

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Critical thinking is a whole lot harder than it looks..

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Critical thinking skills are incredibly valuable–among the most in-demand skills in nearly every labor market sector. They are so valuable and in demand because they are considered to be in relatively short supply. That’s because critical thinking is a whole lot harder than it looks.

Critical thinkers do not leap to conclusions. Instead, they take the time to consider various possibilities and do not become too attached to one point of view. They do not latch on to one solution. Rather, they know that most solutions are temporary and improve over time with new data. Critical thinkers are in the habit of distinguishing between reliable and unreliable sources. They carefully weigh the strengths of conflicting views and apply logical reasoning. Critical thinkers are, at once, open to the views of others and supremely independent in their judgments.

If you want to set yourself apart at your job or in the hiring process, these are the three elements of critical thinking to master.

1. Proactive Learning

Here’s why you should care about proactive learning: Of course, the more you learn, the more you will know. But there is more to it than that: All the leading research shows that the very act of learning also strengthens your mind. If you are not actively learning, your mind is weakening—just like any muscle. No matter how smart you are, if you are not actively learning, you steadily lose those smarts over time.

The best way to build strong mental muscles is the same as physical ones: exercise them regularly. That means studying information, practicing technique, and contemplating multiple competing perspectives:

• Stored knowledge is the result of studying good information.
• Stored skills are the result of practicing good technique.
• Stored wisdom is the result of contemplating multiple competing good perspectives.

“Good technique,” in the case of non-physical skills, means keeping an open mind. That means suspending judgment, questioning assumptions, and continually seeking the best new information, technique, and perspective.

2. Problem-Solving

In today’s information environment, so many answers to so many questions are available at the tip of their fingers. Many people today are simply not in the habit of truly thinking on their feet. Without a lot of experience puzzling through problems, it should be no surprise that many people are often puzzled when encountering unanticipated problems.

Here’s the thing: Usually, you don’t need to make important decisions based on your current judgment. You are much better off if you can rely on the accumulated experience of the organization in which you are working.

Ready-made solutions are just best practices captured, turned into standard operating procedures, and deployed throughout the organization to employees for use as job aids. The most common is a simple checklist:

• If A happens, do B
• If C happens, do D
• If E happens, do F

What kind of job aids do you have at your disposal to deal with recurring problems? If you already have such job aids at your disposal, how can you better use them as learning tools?

And here’s the good news: By mastering these best practices, you will get better not only at solving the specific problems anticipated but also much better at solving unanticipated problems. By implementing specific step-by-step solutions to recurring problems, you will learn a lot about good problem-solving.

3. Decision-Making

Decision-making is not the same as sheer brain power, mental capacity, or natural intelligence . It’s not a matter of accumulated knowledge or memorized information. It is more than the mastery of techniques and tools.

Good decision-making is about predicting likely outcomes–the ability to see the connections between cause and effect–to project out the consequences of one set of events and actions instead of another. The irony is that learning from the past is the only way to develop that “go forward” ability to predict the future.

But experience alone does not teach good decision-making. The key to learning from experience is paying close attention and aggressively drawing lessons from one’s experiences. If you can begin to see the patterns in causes and their effects, you can start thinking ahead with insight. Ultimately, that’s the key to better decision-making.

Bruce Tulgan, JD, is the founder and CEO of RainmakerThinking and the author of The Art of Being Indispensable at Work.

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The ability to problem solve and think critically has never been more important. As the speed of decision making and the accuracy of information vary across both personal and organisational life, having the chance to problem solve is difficult. Thinking critically is hugely important to balance longer term consequences with current day action, avoiding the ramifications of poor decision making in an instant. 

Critical Thinking is therefore a vital skill to learn, practice and refresh.

By following a disciplined process, understanding what critical thinking is and why it can be so difficult, this interactive day event will allow you to raise issues or challenges you currently have and use new tools to think these through from an unbiased perspective.

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10.30am Problem solving: what is a problem and how to define it?

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2.30pm Critical thinking: how we as humans think and process information 

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4.15pm Critical thinking: tools and tips to improve 

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Recommended reading

Conn, C., Bulletproof Problem-Solving  (Wiley March, 2019) 

Atkinson, I., The Creative Problem Solver  (Pearson Business, 2014)

Kahneman, D., Thinking, Fast and Slow (Penguin, 2012)

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Critical Thinking

Problem Solving, Critical Thinking and Decision Making

Lumen Learning

Agoos, S. (2016, March). 5 tips to improve your critical thinking [Video]. YouTube. http://https://youtu.be/dItUGF8GdTw

Problem-Solving with Critical Thinking

Much of your college and professional life will be spent solving problems; some will be complex, such as deciding on a career, and require time and effort to come up with a solution. Others will be small, such as deciding what to eat for lunch, and will allow you to make a quick decision based entirely on your own experience. For most people, a typical day is filled with critical thinking and problem-solving challenges. In fact, critical thinking and problem-solving go hand-in-hand. They both refer to using knowledge, facts, and data to solve problems effectively. But with problem-solving, you are specifically identifying, selecting, and defending your solution. Below are some examples of using critical thinking to problem-solve:

• Your roommate was upset and said some unkind words to you, which put a crimp in the relationship. You try to see through the angry behaviors to determine how you might best support the roommate and help bring the relationship back to a comfortable spot.
• Your campus club has been languishing on account of lack of participation and funds. The new club president, though, is a marketing major and has identified some strategies to interest students in joining and supporting the club. Implementation is forthcoming.
• Your final art class project challenges you to conceptualize form in new ways. On the last day of class when students present their projects, you describe the techniques you used to fulfill the assignment. You explain why and how you selected that approach.
• Your math teacher sees that the class is not quite grasping a concept. She uses clever questioning to dispel anxiety and guide you to new understanding of the concept.
• You have a job interview for a position that you feel you are only partially qualified for, although you really want the job and you are excited about the prospects. You analyze how you will explain your skills and experiences in a way to show that you are a good match for the prospective employer.
• You are doing well in college, and most of your college and living expenses are covered. But there are some gaps between what you want and what you feel you can afford. You analyze your income, savings, and budget to better calculate what you will need to stay in college and maintain your desired level of spending.

How to Problem Solve

• Define the problem. Use your analytical skills. What is the real issue? Why is it a problem? What are the root causes? What kinds of outcomes or actions do you expect to generate to solve the problem? What are some of the key characteristics that will make a good choice: Timing? Resources? Availability of tools and materials? For more complex problems, it helps to actually write out the problem and the answers to these questions. Can you clarify your understanding of the problem by using metaphors to illustrate the issue?
• Narrow the problem. Many problems are made up of a series of smaller problems, each requiring its own solution. Can you break the problem into different facets? What aspects of the current issue are “noise” that should not be considered in the problem solution? (Use critical thinking to separate facts from opinion in this step.)
• Generate possible solutions. List all your options. Use your creative thinking skills in this phase. Did you come up with the second “right” answer, and the third or the fourth? Can any of these answers be combined into a stronger solution? What past or existing solutions can be adapted or combined to solve this problem?

In sum, the following questions, are ones you may apply to formulate a logical, reasoned perspective:

• What’s happening? Gather the basic information and begin to think of questions.
• Why is it important? Ask yourself why it’s significant and whether or not you agree.
• What don’t I see? Is there anything important missing?
• How do I know? Ask yourself where the information came from and how it was constructed.
• Who is saying it? What’s the position of the speaker and what is influencing them?
• What else? What if? What other ideas exist and are there other possibilities?

Group Think: Effective Brainstorming

Brainstorming is a process of generating ideas for solutions in a group. This method is very effective because ideas from one person will trigger additional ideas from another. The following guidelines make for an effective brainstorming session:

• Decide who should moderate the session. That person may participate, but his main role is to keep the discussion flowing.
• Define the problem to be discussed and the time you will allow to consider it.
• Write all ideas down on a board or flip chart for all participants to see.
• Encourage everyone to speak.
• Do not allow criticism of ideas. All ideas are good during a brainstorm. Suspend disbelief until after the session. Remember a wildly impossible idea may trigger a creative and feasible solution to a problem.
• Choose the best solution. Use your critical thinking skills to select the most likely choices. List the pros and cons for each of your selections. How do these lists compare with the requirements you identified when you defined the problem? If you still can’t decide between options, you may want to seek further input from your brainstorming team.

Decisions, Decisions

You will be called on to make many decisions in your life. Some will be personal, like what to major in, or whether or not to get married. Other times you will be making decisions on behalf of others at work or for a volunteer organization. Occasionally you will be asked for your opinion or experience for decisions others are making. To be effective in all of these circumstances, it is helpful to understand some principles about decision making.

First, define who is responsible for solving the problem or making the decision. In an organization, this may be someone above or below you on the organization chart but is usually the person who will be responsible for implementing the solution. Deciding on an academic major should be your decision, because you will have to follow the course of study. Deciding on the boundaries of a sales territory would most likely be the sales manager who supervises the territories, because he or she will be responsible for producing the results with the combined territories. Once you define who is responsible for making the decision, everyone else will fall into one of two roles: giving input, or in rare cases, approving the decision.

Understanding the role of input is very important for good decisions. Input is sought or given due to experience or expertise, but it is up to the decision maker to weigh the input and decide whether and how to use it. Input should be fact based, or if offering an opinion, it should be clearly stated as such. Finally, once input is given, the person giving the input must support the other’s decision, whether or not the input is actually used.

Consider a team working on a project for a science course. The team assigns you the responsibility of analyzing and presenting a large set of complex data. Others on the team will set up the experiment to demonstrate the hypothesis, prepare the class presentation, and write the paper summarizing the results. As you face the data, you go to the team to seek input about the level of detail on the data you should consider for your analysis. The person doing the experiment setup thinks you should be very detailed, because then it will be easy to compare experiment results with the data. However, the person preparing the class presentation wants only high-level data to be considered because that will make for a clearer presentation. If there is not a clear understanding of the decision-making process, each of you may think the decision is yours to make because it influences the output of your work; there will be conflict and frustration on the team. If the decision maker is clearly defined upfront, however, and the input is thoughtfully given and considered, a good decision can be made (perhaps a creative compromise?) and the team can get behind the decision and work together to complete the project.

Finally, there is the approval role in decisions. This is very common in business decisions but often occurs in college work as well (the professor needs to approve the theme of the team project, for example). Approval decisions are usually based on availability of resources, legality, history, or policy.

https://ed.ted.com/lessons/5-tips-to-improve-your-critical-thinking-samantha-agoos

Key Takeaways

• Effective problem solving involves critical and creative thinking.

The four steps to effective problem solving are the following:

• Define the problem
• Narrow the problem
• Generate solutions
• Choose the solution
• Brainstorming is a good method for generating creative solutions.
• Understanding the difference between the roles of deciding and providing input makes for better decisions.

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Maslow (i) makes a distinction between primary and secondary needs. The primary needs are basic, such as water, food, sex, lactation, urination, defecation, heat avoidance and cold avoidance. The secondary needs vary from person to person. They are ranked hierarchically in the sense that the primary needs have to be met before the secondary needs can be met. 71

D’Amour, G. and C. A. Wales (1977). Improving problem solving skills through a course in guided design. Engineering Education, February, pp. 381–384. Wales, C. E. and R. A. Stager (1986) issues 5, 6, 7, and 8 of Vol 62 of Engineering Education, contain a series of articles on guided design. 72

Wales, C. E., Nardi, A. H., and R. A. Stager (1986). Professional Decision Making. Mor-ganstown, WV, Center for Guided Design, West Virginia University. 72

Heywood, L. (2008). Instructional and Curriculum Leadership. Towards Inquiry Oriented Schools. Dublin. Original Writing for the National Association of Principals and Deputies. See also Heywood, J. (1996). An approach to teaching decision making skills using an engineering heuristic. ASEE/IEEE Proceedings Frontiers in Education Conference, 1, pp. 67–73. 72, 82

Luchins asked pupils in his research group to obtain specified amounts of water from three jars filled to different levels (capacity). He showed them first two problems which involved all three jars. In a further nine problems, the subjects mainly used the three-jar solution, to solve the problem when two jar solutions were possible. The “set” interfered with their problem solving. Subsequently Luchins divided another group into two subgroups. The first sub-group worked through the problem in the usual way, using the three jar solution. The second sub-group were told to think more carefully about how to solve the problems. Given that instruction, the majority of students in the second sub-group moved to the more simple solution using two jars. 73

Luchins, A. S. (1942). Mechanization in problems solving: The effect of “Einstellung.” Psychological Monographs, no 248.

The quotations in this paragraph come from Heywood (2008) [10]. More details of Ly-don’s plan, which was made available to future classes will also be found in that reference. 73, 75

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The Joint Matriculation Board published each year reports of how the candidates performed in each of the questions. One comment on a question in engineering science was published by Carter, Heywood and Kelly (i). It illustrates just how difficult it is to design such questions. The report reads: “The figure (not shown here) represents some of the more important parts of a single bar, 1 kw radiant electric fire. Discuss the purpose of these components and suggest a suitable material for each. (Base your discussion on the function each part has to fulfil and requisite physical properties). Discuss the other factors that a manufacturer would consider in producing the components from particular materials. Describe and suggest materials for other parts which you believe will be necessary for satisfactory use of the fire, but which has not been indicated in the sketch.” 77 The examiners published comment on the answers was: “This was the most popular question and the most badly done. Only one of the two candidates calculated the resistance required for the element. Candidates tended not to answer the questions asked. E.g., they did not state the function of each of the parts of the fire and materials were often suggested without reasons. Candidates stated factors the manufacturer should consider, without discussion. The question was answered on the whole in too facile a number.” In (i) they expanded on this type of question as follows, “Although this type of question suffered from superficiality of response it was retained in similar form as a component of the examination for six years. However, significant attempts were made to direct candidates’ answers into more detailed engineering analyses of the problems set, by the requiring statements relevant, for example, to improved safety and efficiency, broadening the range of use or versatility of the device, and by specifying more closely, the parameters which were of most importance, e.g., electrical, mechanical, thermal or optical properties. Although this further guidance was given, the Examiners’ reports continued to indicate that a significant proportion of the candidates’ answers were superficial, and that the necessary skills for attempting such questions were not being fully developed by the curriculum study as hoped. In the seventh year, therefore, this type ofquestion was modified to consider not engineering devices, but engineering situations, and the methods of achieving solutions under a variety of constraints. Thus, in the next examination a question was set about the design of a technician’s preparation room and the modifications to the design which would be necessary by imposition of a 50% reduction in available finance after the first design stage. The topic was deliberately chosen to lie within the familiarity and experience of the candidates; logical argument and judgement about possible alternative solutions were required from the candidate. The realities of life were introduced into the question through economic constraints and the skills of evaluation and judgement were tested. This type of question is generally, most difficult to assess but with experience the examiners are readily able to evaluate the cogent and relevant arguments and detect the simplistic and facile. Since the introduction ofthis type ofquestion, there have been many excellent answers and there have been some signs ofa general improvement in the candidates’ engineering reasoning, synthesis and evaluative ability.” (i) Carter, G., Heywood, J., and D. T. Kelly (1986). Case Study in Curriculum Assessment. GCE Engineering Science (Advanced). Manchester. Roundthorn Press.

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Heywood, J. (2018). Critical Thinking, Decision Making, and Problem Solving. In: Empowering Professional Teaching in Engineering. Synthesis Lectures on Engineering. Springer, Cham. https://doi.org/10.1007/978-3-031-79382-0_6

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Critical Thinking & Why It’s So Important

Critical thinking is a cognitive skill with the power to unlock the full potential of your mind. In today’s rapidly evolving society, where information is abundant but discerning its validity is becoming increasingly challenging, the art of critical thinking has never been more crucial.

At Nichols College, we believe that cultivating strong critical thinking abilities is not just a pursuit for the academically inclined, but a fundamental necessity for individuals across all walks of life. Join us as we explore the significance of critical thinking and the remarkable impact it can have on your decision-making, problem-solving, and overall cognitive prowess.

Discover why our Graduate Certificate program in Advanced Critical Thinking and Decision Making is your gateway to becoming a perceptive and adept thinker, ready to tackle the complex challenges of today’s world with confidence and ingenuity.

What is critical thinking?

Critical thinking is a fundamental skill that allows individuals to analyze, evaluate, and interpret information objectively and rationally. It goes beyond merely accepting information at face value; instead, critical thinkers are equipped to delve deeper, question assumptions, and explore various perspectives before arriving at well-informed conclusions. This ability to think critically is highly valued across various domains, including education, business, and everyday life.

Benefits of using critical thinking

The countless advantages of critical thinking extend far beyond the realms of academia. For starters, critical thinking fosters superior decision-making by equipping individuals with the tools to weigh options, assess consequences, and arrive at better choices. Critical thinkers also benefit from heightened self-reflection, gaining a profound understanding of their own biases and areas for improvement.

Critical thinkers become well-informed individuals who can navigate the sea of information with discernment, adeptly identifying misinformation and unreliable sources. Furthermore, this invaluable skill enables creative problem-solving, allowing thinkers to craft innovative solutions to intricate challenges. Some of the most important benefits of using critical thinking include:

Better decision making

Critical thinkers excel at weighing pros and cons, considering alternatives, and anticipating potential consequences. This leads to more informed and effective decision-making processes, both in personal and professional realms.

Better self-reflection

By fostering a habit of introspection, critical thinkers become more self-aware, recognizing their own biases and limitations. This heightened self-awareness allows them to continually improve and adapt their thinking patterns.

Being well-informed

Critical thinkers actively seek out diverse sources of information, ensuring they have a comprehensive understanding of complex issues. This empowers them to engage in meaningful discussions and contribute constructively to their communities.

The ability to identify misinformation

In a world filled with misinformation, critical thinkers possess the skills to discern fact from fiction. They scrutinize sources, verify information, and avoid being misled by deceptive content.

Building creative problem solving skills

Critical thinking encourages innovative and outside-the-box problem-solving approaches. By considering multiple angles and challenging conventional ideas, critical thinkers arrive at inventive solutions to complex challenges.

What skills do critical thinkers have?

Critical thinkers possess a remarkable set of skills that elevate their cognitive abilities and enable them to approach complex issues with acuity. Embracing these skills empowers them to tackle challenges, unravel complexities, and make meaningful insights and well-informed decisions. Some of the most valuable skills critical thinkers have include:

Critical thinkers have a natural inclination to ask questions and explore topics in-depth. Their thirst for knowledge drives them to seek out answers and continually expand their understanding.

Proficient in conducting thorough research, critical thinkers gather information from reliable sources and assess its validity. They are skilled at distinguishing credible data from biased or unsubstantiated claims.

Pattern recognition

Critical thinkers recognize recurring patterns and connections between seemingly unrelated pieces of information. This allows them to draw meaningful insights and make well-founded predictions.

Bias identification

Having honed the ability to identify biases, critical thinkers remain open-minded and impartial in their assessments. They acknowledge their own biases and strive to approach each situation objectively.

How to use critical thinking skills in the workplace

In any work environment, critical thinking is a valuable asset that can enhance productivity and foster a more innovative and collaborative workplace. Employees with strong critical thinking skills contribute to problem-solving sessions, provide constructive feedback, and make informed decisions based on thorough analysis. By promoting critical thinking, organizations encourage employees to challenge assumptions, seek out novel solutions, and contribute to the overall growth and success of the company.

Examples of good critical thinking in action

The real-world application of critical thinking can be awe-inspiring, as it empowers individuals to approach various scenarios with astute judgment and creativity. In the business realm and with regard to project management, critical thinkers demonstrate their prowess by:

• Analyzing Market Trends : A marketing professional employs critical thinking skills to assess market trends, consumer behavior, and competitor strategies before devising a successful marketing campaign that aligns with the target audience’s needs.
• Problem-Solving in Project Management : A project manager utilizes critical thinking to identify potential roadblocks, consider alternative approaches, and ensure projects are executed efficiently and within budget.

Furthermore, critical thinkers shine in scientific research, meticulously evaluating data, and drawing evidence-based conclusions that contribute to groundbreaking discoveries. In everyday life, they navigate the digital landscape with discernment, identifying misinformation and making informed decisions about their health, finances, and general well-being. These examples illustrate the power of critical thinking to transform not only individual lives but also entire industries, making it an indispensable skill in the pursuit of success and progress.

Get a critical thinking graduate certificate from Nichols College

If you are eager to enhance your problem-solving abilities, decision-making processes, and overall cognitive skills, the Nichols College graduate certificate in critical thinking may be right for you. Designed to equip individuals with the necessary tools to excel in today’s complex world, this program will empower you to think critically, analyze data effectively, and approach challenges with creativity and confidence. Elevate your potential and join Nichols College in cultivating a new generation of sharp-minded leaders, ready to make a positive impact on the world. Enroll in the Advanced Critical Thinking and Decision Making certificate program today and unlock a brighter future for yourself and your community.

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Critical Thinking, Problem Solving, and Decision Making

In today's complex, data-driven world, professionals face many "gray" areas in which they need to think critically and exercise personal judgment. This course offers tools and techniques for sharpening the "gray cells" of the brain for clearer thinking and more effective decision-making.

Understand and practice specific techniques for deducing the right conclusions from data, to solve problems and make decisions.

Uncover techniques for evaluating your own and others' proposed solutions and decisions.

Practice avoiding stumbling blocks for effective decision-making and learn how personal assumptions and views can help or hinder your reasoning and decision-making.

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When you register for a class, you will be automatically placed on a waiting list. A message "No Seats Available" will appear. Select YES, Continue Registration . Once the course is approved by your manager and final approver, you will successfully be registered if a seat is available. This new process helps avoid enrollment errors. Watch our video  to learn more or visit our Course Registration  page.

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Effective Decision Making Techniques for Every Situation

In this guide, we will explore effective decision-making techniques to help you make better decisions in various aspects of your life. Whether you’re facing personal dilemmas, professional challenges, or ethical quandaries, these techniques will provide you with the tools you need to navigate through any situation with confidence and clarity.

What is a Decision Making Technique?

A decision-making technique is a method or approach used to help people make better decisions. These techniques provide step-by-step processes or tools to consider options, weigh their pros and cons, and choose the best course of action. Examples include listing the advantages and disadvantages of each option, visualizing potential outcomes, or prioritizing based on key factors. These techniques help people make clearer, more informed decisions in different situations, like personal choices or business strategies.

6 Decision Making Techniques for Better Decisions

Here are 6 decision-making techniques that can be applied in various contexts, including personal decision-making, professional decision-making, strategic planning, problem-solving, and more. These techniques help individuals and organizations make better choices by providing structured approaches to analyze options, mitigate risks, and achieve desired outcomes.

​​1. Pugh Matrix

What it is : The Pugh Matrix, also known as the Decision Matrix, is a structured technique for comparing multiple alternatives against a set of criteria. It helps objectively evaluate options by assigning scores based on predefined criteria.

How to use it in decision-making :

• Identify the decision to be made and the alternatives available.
• Determine the criteria for evaluation, such as cost, time, quality, etc.
• Assign weights to each criterion based on its importance.
• Compare each alternative against the criteria and assign scores.
• Calculate the total scores for each alternative to determine the best option.
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Brainstorming

What it is : Brainstorming is a creative technique used to generate a large number of ideas or solutions to a problem in a short amount of time. It encourages free thinking and idea generation without criticism.

How to use it in decision making :

• Gather a group of participants with diverse backgrounds and perspectives.
• Clearly define the problem or decision to be addressed.
• Set a time limit and encourage participants to generate as many ideas as possible.
• Record all ideas without judgment or evaluation.
• After brainstorming, evaluate and refine the ideas generated to identify potential solutions.

The Heuristic Method

What it is : The heuristic method involves using practical rules or shortcuts to make decisions quickly, often in situations with limited information or time.

• Identify the decision to be made and any constraints or limitations.
• Use heuristics, or mental shortcuts, to simplify the decision-making process .
• Examples of heuristics include the “satisficing” approach (choosing the first option that meets the minimum criteria), the “availability heuristic” (relying on readily available information), or the “anchoring and adjustment heuristic” (starting with an initial estimate and adjusting based on new information).

Tiered Voting

What it is : Tiered voting is a decision-making technique where participants vote on options in multiple rounds, with the lowest-ranking options eliminated in each round until a consensus is reached.

• Present the options to be voted on to the participants.
• In the first round of voting, each participant ranks the options from best to worst.
• Eliminate the options with the lowest rankings and proceed to the next round of voting.
• Repeat the process until only one option remains, or until a predetermined threshold for consensus is reached.

SWOT Analysis

What it is : SWOT Analysis is a strategic planning tool used to identify the Strengths, Weaknesses, Opportunities, and Threats of a decision, project, or organization.

• Identify the decision or project to be analyzed.
• List the internal Strengths and Weaknesses, such as resources, capabilities, or limitations.
• Identify external Opportunities and Threats, such as market trends, competition, or regulatory changes.
• Analyze the SWOT factors to inform decision-making and develop strategies to capitalize on strengths, address weaknesses, exploit opportunities, and mitigate threats.

Game Theory

What it is : Game Theory is a mathematical framework used to analyze decision-making in situations where the outcomes depend on the choices of multiple parties, or “players.”

• Identify the decision or interaction involving multiple parties with conflicting interests.
• Define the players, their available strategies, and the possible outcomes.
• Use mathematical models to analyze the potential strategies and outcomes, considering factors such as payoff, risk, and utility.
• Determine the optimal strategy for each player, considering the potential responses of others, to achieve the best possible outcome or equilibrium.

What it is : Scenario planning is a technique used to make decisions in the face of uncertainty about the future. It involves creating multiple plausible future scenarios and analyzing their potential impact on the decision at hand.

• Identify the decision to be made and any uncertainties or future factors that could influence the outcome.
• Develop multiple scenarios, each depicting a different plausible future based on various combinations of key uncertainties.
• Evaluate each scenario’s potential impact on the decision, considering factors such as risks, opportunities, and challenges.
• Assess the robustness of the decision under each scenario and identify strategies to mitigate risks or capitalize on opportunities.
• Make the decision based on an understanding of how it would perform across different possible futures.

Priority Matrix

What it is : A Priority Matrix, also known as an Eisenhower Matrix or Urgent-Important Matrix, is a tool used to prioritize tasks or decisions based on their urgency and importance. It helps individuals or teams focus their efforts on the most critical tasks or decisions, thereby improving productivity and effectiveness.

• Identify the decisions or tasks that need to be prioritized.
• Create a prioritization grid with four quadrants: Urgent and Important, Important but Not Urgent, Urgent but Not Important, and Neither Urgent nor Important.
• Place each decision or task into one of the quadrants based on its level of urgency and importance.
• Focus on addressing tasks in the Urgent and Important quadrant first, as they require immediate attention.
• Delegate or schedule tasks in the Important but Not Urgent quadrant for later action, to prevent them from becoming urgent.
• Consider whether tasks in the Urgent but Not Important quadrant can be delegated or deferred, as they may distract from more critical priorities.
• Minimize or eliminate tasks in the Neither Urgent nor Important quadrant, as they contribute little value to achieving goals.

Effective decision making is a skill that can be honed through practice and awareness. By understanding the decision-making process, utilizing proven decision making techniques, and adapting to different contexts, you can navigate through life’s challenges with confidence and clarity. Remember, every decision you make shapes your future, so choose wisely.

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Amanda Athuraliya is the communication specialist/content writer at Creately, online diagramming and collaboration tool. She is an avid reader, a budding writer and a passionate researcher who loves to write about all kinds of topics.

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Critical Thinking and Decision-Making  - Why is it So Hard to Make Decisions?

Critical thinking and decision-making  -, why is it so hard to make decisions, critical thinking and decision-making why is it so hard to make decisions.

Critical Thinking and Decision-Making: Why is it So Hard to Make Decisions?

Lesson 2: why is it so hard to make decisions.

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The challenge of making decisions

No matter who you are or what you do for a living, you make thousands of minor decisions every day . Most are relatively inconsequential; for example, what do you want for breakfast? Do you want coffee, tea, or something else?

Other decisions are much more complex . Should you accept a new job? Should you move to a different city? What about buying a house, or starting a family? These decisions weigh more heavily because they can impact your life in many ways.

You might feel like you're bad at making decisions (or not good at making good ones). However, it's something we all struggle with due to the way our brains are made. Behind every decision, there are secret psychological factors that shape the way we think and act. Understanding these factors can make them easier to overcome.

Watch the video below to learn more about the psychology of decision-making.

Status quo bias

Many missteps in decision-making can be chalked up to cognitive bias . That's our tendency to think a certain way without even realizing it. Here's a simple example: Have you ever avoided switching Internet providers, even though you were unhappy with your current service?

Something called status quo bias might be to blame. That's our tendency to stick with what we know, instead of choosing something new and different. We see the alternative as a risk or just not worth the trouble, even if it might be better. Without realizing it, we can become overly resistant to change.

Anchoring bias

Anchoring bias can also affect the choices we make. To understand how anchoring works, imagine you're shopping for a used car at a local dealership. The model you like is priced at $9,999.

Next, imagine the dealer offers you a discount. The car is now $8,999, a full thousand dollars less. Sounds like a can't-miss opportunity, right? Not necessarily.

Anchoring suggests that we rely too heavily on the first thing we hear (in this case, the initial price of the car). That's what makes the discount so appealing, but it shouldn't be the deciding factor. There are also more objective things to consider, like how much the car is really worth, and whether you can find a better price elsewhere. If you're not careful, the anchoring effect can weigh you down.

Choice overload

Cognitive biases aren't the only things that can affect decision-making. More and more studies show that stress can have an impact—both on the quality of our decisions and on our ability to make them. Take this well-known study about jam.

At an upscale food market, researchers set up two displays offering free samples of jam . One gave customers six different flavors to choose from; the other gave them 24.

The larger display attracted more people, but they were six times less likely to actually buy a jar of jam (compared to those who visited the smaller display). The reason for this is a phenomenon now known as choice overload .

Choice overload can happen any time we feel overwhelmed by the sheer number of options. We have such a hard time comparing them that we're less likely to choose anything at all. As in the jam example, many of us would sooner walk away empty-handed than deal with the stress of choosing from such a large selection.

Decision fatigue

A similar thing happens when we're forced to make multiple decisions one after another—a common occurrence in everyday life. We experience an effect psychologists call decision fatigue .

Decision fatigue suggests that making a large number of decisions over a prolonged period of time can be a significant drain on our willpower. The result? We have a harder time saying no —to things like junk food, impulse buys, and other tempting offers.

On the flip side, fatigue can also make it harder to say yes , especially to decisions that would upset the status quo.

Fatigue makes it difficult to even think about making decisions, let alone what's right or wrong, correct or incorrect. We follow the path of least resistance because it's the easiest thing to do.

The upside of uncertainty

Making decisions will always be difficult because it takes time and energy to weigh your options. Things like second-guessing yourself and feeling indecisive are just a part of the process.

In many ways, they're a good thing—a sign that you're thinking about your choices instead of just going with the flow. That's the first step to making better, more thoughtful decisions.

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