open office presentation keeps crashing

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Open Office crashes, recovers, crashes again

After completely reinstalling my laptop due to apparent registry corruption, I've encountered a problem with Open Office:

I open a simple Calc spreadsheet, it comes up normally, but then after anywhere from 5 seconds to several minutes (without even touching the Calc window) OO crashes, then comes up through recovery. If I let it "recover" it will do so and bring the spreadsheet up again, only to repeat the crash scenario again. If I kept clicking "OK" it would apparently do this all day.

I reinstalled OO once and the problem went away for awhile, but it came back. I then attempted to "reset" my profile (ie, rename the OO user directory in App Data ), but OO crashed during the first startup after that, then resumed the original behavior.

If I open the same file using Excel it complains of errors in the file, and "recovers" them, but the "error report" it generates contains no details. If I save the "recovered" file then OO Calc will open it, but the problem returns after saving again.

(The system is Vista SP2, running OO 3.4.1)

How to reproduce:

Start Open Office Calc.
Save workspace as "CrashTest.ods"
From Task Manager kill Open Office (soffice.exe/bin -- one of each)
Double click on the saved "CrashTest.ods" in Explorer.
OO puts up a message that recovery will occur -- allow it.
When the Calc window comes up, don't touch it -- just wait about 10 seconds.
Calc window closes and OO puts up a message that recovery will occur -- from now on the sequence will repeat.

I suspect this behavior is limited to a few (recent) versions of OO, and very possibly only Calc.

Reported as Open Office Bug 1211094 .

Sigh!! As much as it irritates me, I'm having to switch over to Excel for several things I used to do with Calc. Excel has a miserable UI, but at least it says up for longer than 10 seconds.

windows-vista
openoffice-calc

I had s similar problem which got solved (twice) by using 'save as' in the few seconds before crashed again. Worth trying. – Hennes Commented Sep 23, 2012 at 23:31
Have you logged a bug with open office with all the necessary steps to reproduce the issue? openoffice.org/qa/ooQAReloaded/ooQA-ReportBugs.html Also it would be helpful if you include the version of open office that you are using and the operating system you are on. – alhalama Commented Sep 24, 2012 at 0:06
@alhalama - Bug report submitted. – Daniel R Hicks Commented Sep 24, 2012 at 12:09
I wonder, does it still crash if you have autosave switched on? – Steve Commented Feb 4, 2013 at 13:07
Update. It still crashes. I've given up on Open Office. – Daniel R Hicks Commented Feb 25, 2014 at 17:01

2 Answers 2

I have solved this crashing problem on my computer quite simply. Tools / Options / Internet / Proxy server set to NONE (it was System) Not a single crash since then in any OO document.

Windows 7 Professional OO Version 3.4.1

I don't know why, but it worked for me. I used to have multiple crashes every time I opened a document.

No dice. Crashed on an empty spreadsheet. – Daniel R Hicks Commented Jul 17, 2013 at 10:49

Have your tried LibreOffice ? LibreOffice is a free and open source office suite, developed by The Document Foundation. It is descended from OpenOffice.org, from which it was forked in 2010.

From my personal experience, documents that would cause OpenOffice to crash worked fine in LibreOffice.

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OpenOffice Keeps on Crashing

Post by MarcTheDeguinon » Tue Apr 07, 2020 9:39 am

Re: OpenOffice Keeps on Crashing

Post by erbsenzahl » Tue Apr 07, 2020 10:43 am

Post by RoryOF » Tue Apr 07, 2020 10:47 am

Post by John_Ha » Tue Apr 07, 2020 1:32 pm

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[SOLVED] OpenOffice.org Presentation 3.2.0 Keeps Crashing

Thread: OpenOffice.org Presentation 3.2.0 Keeps Crashing

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OpenOffice.org Presentation 3.2.0 Keeps Crashing

Hi, I've got a problem with Presentation. It crashes while I'm working. It just freezes spontaneously and then I have to manually shut down. It's killing me. I've tried uninstalling and installing again but no luck. I'm running OpenOffice 3.2.0 on a Lucid 10.04 LTS with an Intel core i3-2310M. Thanks!

Re: OpenOffice.org Presentation 3.2.0 Keeps Crashing

Originally Posted by gopaleen Hi, I've got a problem with Presentation. It crashes while I'm working. It just freezes spontaneously and then I have to manually shut down. It's killing me. I've tried uninstalling and installing again but no luck. I'm running OpenOffice 3.2.0 on a Lucid 10.04 LTS with an Intel core i3-2310M. Thanks! Try renaming the hidden folder ~/.openoffice.org in your home, where all your personal OOo configuration is held and see if the application runs OK. It will make a new folder of that name when you open OOo, and you will then need to make any changes you have made in the configuration again, but that should not take too long. Alternatively you could try using Libreoffice from the ppa instead with command Code: sudo add-apt-repository ppa:libreoffice/ppa and then refresh the software sources and install libreoffice. That will remove OOo from your system and install LO in its place. I have been using it for a while now with no problems, and I think it is faster, has better MS Office compatibility, and it's got to version 3.5.0.

Code-tags --- Boot-Repair --- Grub2 wiki & Grub2 Basics --- RootSudo --- Wireless-Info --- SolvedThreads --- System-Info-Script

what package did you reinstall there is a meta package ( openoffice.org ) that does nothing the other day my open office was crashing as soon as you try to open it reinstalling openoffice.org-core fixed it for me i had looked in my log file viewer (since the terminal told me nothing) and found a error message something about segmentation fault in libsfxlx.so which is in the installed file list of openoffice.org-core so i reinstalled that package ant it now opens again if only presentation is crashing take a look at openoffice.org-impress of course if it works on your guest account the problem is what ajgreeny said about the ~/.openoffice.org folder

Last edited by pqwoerituytrueiwoq; March 16th, 2012 at 04:49 PM .

Laptop: ASUS A54C-NB91 (Storage: WD3200BEKT + MKNSSDCR60GB-DX); Desktop: Custom Build - Images included; rPi Server Putting your Networked Printer's scanner software to shame PHP Scanner Server I frequently edit my post when I have the last post

Thanks guys. I tried deleting the .openoffice.org folder but presentation was still crashing. Gonna try Libreoffice instead. Thanks!

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Does Your PowerPoint Keep Crashing? Here’s What to do!

By: Author Shrot Katewa

So, just the other day, I was working hard and assembling slides all night for the presentation next morning. Out of the blue, my PowerPoint just stopped responding! Even when I restarted the program, it would keep crashing! It was EXTREMELY frustrating, to say the least!

It is not the first time that I had faced this issue. So I decided to do a little digging and put an end to this problem once and for all!

In this article, I’ve captured all the lessons that I’ve learned so that you don’t have to go through this grind. I sincerely and genuinely hope that this article helps you and saves you the numerous hours that I spent finding out the issue with my PowerPoint!

A Quick Note Before We Begin – if you want to make jaw-dropping presentations, I would recommend using one of these Presentation Designs . The best part is – it is only $16.5 a month, but you get to download and use as many presentation designs as you like! I personally use it from time-to-time, and it makes my task of making beautiful presentations really quick and easy!

Why does PowerPoint Close Unexpectedly or Keep Crashing?

Microsoft PowerPoint is the bread and butter when it comes to documentation and presentation. By design, it is simple and straightforward, and comes packed with bunch of powerful features that makes designing a presentation a breeze.

But, not all programs are flawless, and crashing or freezing of an application is often a common phenomenon.

One of the most common reasons that cause PowerPoint to crash is size of your PowerPoint file.

The last few updates of PowerPoint have made the experience smoother, but not without a few bumps. The program is prone to freezing or not responding for several reasons. These could be because of other apps or programs, the state of your hardware, or how updated your PC. Each issue needs to be handled differently.

We need to understand WHY the issues occur before we try solving it. It is unfortunate that PowerPoint works smoothly throughout the year but will probably freeze up the week you are stressed over a certain presentation. I have been there. So, let us calibrate the various reasons and try to figure it out.

Why does PowerPoint Freeze?

When your PowerPoint Freezes, it can be a real hassle and often even result in loss of your work progress. I personally find it really annoying to see PowerPoint freeze especially when I’m in the middle of making an important presentation as this makes me lose my chain of thought.

However, it really helps if you know how to handle this type of freeze up of PowerPoint. Most importantly, knowing the reasons why this happens can help you fix the issue.

PowerPoint can freeze for various reasons including the large size of PowerPoint file, multiple heavy programs running simultaneously, the computing capacity of your computer, or even third-party Microsoft Office add-ins causing a conflict. The issue can be resolved by restarting your computer.

I’ve included a short list of all possible reasons for Microsoft PowerPoint to freeze –

If your computer is not up to date and performing poorly, PowerPoint will perform poorly.
If your computer is running too many heavy programs at once it will hamper the performance of most apps. In turn, freeze PowerPoint.
If your CPU gets hot frequently, it can cause PowerPoint to not work properly.
If PowerPoint is already being used in another process, it can malfunction.
If MS Office is not updated, it will deteriorate the user experience.
Third-party Add-ins can cause a disturbance in MS Office apps.
Antivirus or firewall conflicts with PowerPoint can cause it to become slow.
If your hard disk is corrupted it will affect PowerPoint and freeze.
Malware or Virus in your PC can also cause PowerPoint to freeze or become slow.

How to Fix the PowerPoint Crashing Issue?

The crashing issue can occur for various reasons and the solution varies from problem to problem. Unless it is a major issue with your hardware or a virus strikes, some of the points mentioned below will most definitely help you solve the problem.

1. Update Microsoft PowerPoint Software

Programs can malfunction if they are not regularly updated. Many users have reported that their crashing or freezing problems were automatically fixed after updating.

This goes for everything. A system update or a windows update can enhance your user experience and fix bugs. On top of that, delaying updates for your apps and computers can also have security liabilities.

So, it is best to comply with those update notifications. You can manually update your Microsoft Office by visiting the website or clicking this link . Microsoft provides detailed instructions for every single version of your Office application that you may be using.

If your PowerPoint still crashes, then you should keep reading.

2. Check Add-ins

Slides are a visual aid and sometimes we prefer to beautify it by using Add-ins or third-party apps.

Add-ins can be fun and really helpful. But, these third-party apps or add-ins can cause your program to malfunction. In case your PowerPoint is crashing, it is best to check if it is caused by any add-in.

To check whether installed add-ins are causing an issue, do the following –

Go to “ File ” and then click on “ Option “.
Then go to “ add-in “.
Uncheck all the add-ins and except one before restarting the app.
Try each add-on separately and restart to see if everything runs smoothly.

In this way, you can identify the source of the issue.

If it is an add-in related problem, try to explore its source and evaluate whether you should uninstall it.

If unchecking all the add-ins doesn’t work, then the issue lies elsewhere.

3. Check Your PowerPoint File Size

One of the most common reasons for PowerPoint to freeze or crash too often is the size of your presentation file.

If you’re using too many images or if you have embedded couple of videos, the size of your PowerPoint file is bound to increase.

Try to keep your PowerPoint file below 10 MB. While, a PowerPoint file with more than 10 MB may not cause an issue immediately, however, if the size of your PowerPoint file is crossing beyond the 50 MB limit, this could be of the main reasons for PowerPoint to crash.

I wrote a detailed article on the site earlier that explains why PowerPoint files get so big also. I also share several valuable tips and ninja tricks that can help you reduce the size. Do check out the article!

Why do PowerPoint Files get So Big & How to Reduce the Size!

4. Repair Microsoft Office in Control Panel

MS Office programs can be repaired by going to the control panel.

You should firstly close all Microsoft Office apps (including any word or excel files that may be open) before opening the Control Panel .

Then, open the “ Control Panel “. Next, click on “ Programs ” and search for “ Programs and Features ” where you will find all the apps on your computer.

Locate Microsoft Office and click Change , then select Repair .

This is the simplest way to repair Microsoft Office apps (including PowerPoint) and usually after this step, it starts to work for me. It is like a factory reset for MS Office.

4. Check if Anti-virus is the Culprit

Anti-virus is necessary, but it is important to get the right one. Make sure your antivirus is upgraded and working properly. A backdated anti-virus could be the reason behind your PowerPoint crashing. Download the latest updates of your antivirus and restart your app.

You should also check if your antivirus is compatible for you. Sometimes it can be conflicting, and it can prevent PowerPoint from functioning smoothly. If this is the case, you should disable all affiliations with PowerPoint on your anti-virus. You can also remove or disable any add-ins that work as an anti-virus.

However, it should be noted that any changes made to your anti-virus can have collateral damages. It is wise to consult your antivirus provider and figure out how to properly configure the software for optimum user experience.

5. Check Your Computer Usage

Another factor that can negatively influence Microsoft PowerPoint is the usage of your computer’s processing capability.

Make sure your computer is not running too many apps at once. I often neglect the programs running in the background; gaming, streaming or large downloads. These can use up a large chunk of your computer’s memory, especially if you have not upgraded your device in a few years.

When you have too many apps or processes running in the background, PowerPoint will likely glitch or have issues while using animations or gifs.

So, the best solution is to shut down the unnecessary, CPU-eating programs.

To check the applications consuming the processing power of your computer, simply press Ctrl+Alt+Del to open up the task manager (on Windows). If you notice some applications that were perhaps running in the background, simply click on that application name, and then click “ End Task ” to force shut that software.

For Mac users, you can do the same thing by opening the Activity Monitor, by pressing Cmd+Space (which will open the spotlight search).

Once the activity monitor opens up, simply on “%CPU” to sort the names of the software consuming the most processing power in the descending order, and then force close the process.

6. Check the Internet Connection

Some features in Microsoft PowerPoint require an internet connection to function properly such as Design Ideas, Inserting Online Pictures etc. This is especially so if you using Office 365 or above versions of Microsoft Office.

If you notice that you are having issues with the various PowerPoint features and Office Add-ins, you should check your internet. This also goes for the autosave option. These features rely on the internet to work properly.

A good and strong internet connection can power all these features and let your work go uninterrupted. If your ISP is faulty, it will affect your add-ins as well as the designing tools built into PowerPoint itself. This will also affect your OneDrive and SharePoint. If you are facing this problem, it is advisable to save a local copy and work from there.

Additionally, if a lot of people are working on SharePoint at the same time, it can cause problems. In such cases, it is best to limit the number of people who can access the document. If that doesn’t work, you can work around the online features until your internet connection gets fixed.

7. Check for Hardware Compatibility

As the newer versions of Microsoft PowerPoint come to the market, the possibility of crashing and freezing issues increase if you are using an old computer.

It is possible for the latest PowerPoint to have troubleshooting problems if you are using an old computer. Your hardware may not be able to keep up with your apps and the lack of synergy between the two causes the crash.

Check if your computer has the minimum requirement to run the app. Check the version of your MS PowerPoint by accessing Product Information in the File option. You can check here to see if your PC meets the criteria. And if you want to know the system details of your PC, you can find out by simply searching “ About PC ” in the Start option.

8. Check your Printer Settings and Set it to Default

One of the rare causes for your PowerPoint File crashing is due to an incorrect printer set up. A good tell-tale sign that the issue is the printer setting is when your PowerPoint crashes especially when you try to print or save the file as PDF.

In such a scenario, the printer settings should be checked since PowerPoint has to load a default printer. You can try changing this setting in the printer options and see if it helps you resolve the issue.

Go to the Control Panel . Now, find and click on Hardware and Sound . Now, click Device and Printers and then click Send to OneNote or MS XPS Document Writer in the list of printers. Choose either of these options and set it as the default printer.

9. Upgrade your Computer

This kind of ties in with point number 7 mentioned above. A backdated computer can be your biggest issue for the constant crashing of PowerPoint.

It helps if you keep your system updated as well as the version of windows you are using. Of course, it is important to make sure your hardware is up to date as well, so everything runs smoothly. If you notice that most of your apps freeze up, then perhaps it is time to splurge on a new PC.

How to Save a PowerPoint File that is Not Responding?

It is really annoying when you spend hours and hours creating your perfect presentation, and just when you are about to save it, your PowerPoint freezes up and stops responding. Sometimes, you even end up losing the work that you’ve done!

I know I have panicked on more than once occasion over this. So, how do you ensure that you save your work done on PowerPoint even when the file is not responding?

I’ve included 2 different methods which you could try. Let’s understand these in detail –

Method 1 – Using the “Recent File” option

You can find your work lost despite your PowerPoint crash by looking for it in the “ Recent Files ” section. Here’s how to do it –

Open Microsoft Office and go to PowerPoint.
Head over to the File tab and click on “Open”.
You’ll find a section labeled “Recent”
You will get a folder of saved drafts which should include the work you lost. Find your file and save it immediately.

However, for this method to work, you need to first make sure that Auto-recovery is enabled in your PowerPoint. In most cases, PowerPoint will have automatically set this up for you. Regardless of whether it is automatically set up for you, it is best that you double-check and go through the process described below –

Steps to Enable Auto-recovery in Microsoft PowerPoint

Setting up auto-recovery may seem cumbersome at first, but it is quite simple.

Launch PowerPoint and click on the Files tab on the upper left corner. Point and click on “Options”.
Move the cursor to “Save”
Here you’ll find a checkbox labeled “Save auto-recover info every ___ minutes”. Check it.
Also, check the box labeled “Keep the last auto recover version”.
In case you have auto-recover already enabled, you can copy the file location from the “ Auto recover file location ” section to find your unsaved file (PPT).
Now, you can paste the destination on to the address bar of Windows Explorer.

It is advisable to save your work progress every few minutes with Ctrl+S, for good measure.

Method 2 – Use RecoverIt

Recoverit Data Recovery is an excellent app that you can use to recover your deleted PPT files if you find that none of the previous methods worked for you. As the name of the app implies, Recoverit helps with recovering your files and retrieving lost documents.

Download RecoverIt Data Recovery
Run the app
Select a location where you previously might have stored the lost PowerPoint files.
Let the Software run. It will scan the disk and find any deleted files.
After the scan is complete, all the deleted files will appear. You can then recover the lost files by right-clicking and choosing ‘Recover’.

Why does PowerPoint take So Long to Open?

It really throws me off when PowerPoint takes time to load.

It is awkward when this happens to you before are about to give a presentation. Just standing there and waiting for the presentation to open while everyone stares at you can feel really weird. Furthermore, a technical error at the beginning of your presentation can take a toll on your confidence as well.

There are some possible reasons behind this delay in loading.

Your PowerPoint file is quite big in size. When a PowerPoint file is too big in size, it becomes not only susceptible to crashing or freezing, but it can also increase the initial load time.
Lack of disk space can cause Microsoft office apps to become slow. But, this can be easily taken care of with an external hard disk or by clearing any unnecessary large files.
Check your Temp folder. A congested Temp folder can slow down MS PowerPoint along with other apps on your computer. You can clean your Temp folder by accessing Run, by searching in Start. In Run, type in %temp% and press enter. You will be directed to the Temp folder, which you can empty out as soon as you close all the running programs in the background.
Graphics and performance can also affect MS PowerPoint’s speed. You can solve this problem by adjusting your graphics accelerator in PowerPoint. Simply go to PowerPoint’s Advanced Settings and under Display, you will find the option “Hardware Graphics Acceleration.” Disabling it will make the app faster.
Other fancy options on PowerPoint tend to slow it down, such as the Live Preview option. This option allows you to see a demo of any font, color, or picture before you have selected it. While it is a handy and fun feature, it can eat up a lot of RAM. Resulting in slower performance. So, you should go right back into options and disable it.
Using videos or images that are too large can drastically slow down PowerPoint. It is better to compress the files before inserting them into slides. It is also advisable to decrease the size of any graphics or visuals to speed up PowerPoint.

Why does PowerPoint Freeze on Mac?

It is rare for Mac users to face PowerPoint troubles, but anything can happen. The solutions are very similar, but I will reiterate for Mac users. So, if PowerPoint is freezing on Mac you should:

Check the running processes and shut down any heavy apps in the background
Check the image or animation size in your presentation
Make sure your PowerPoint is up to date
Check if you have disk permission. This is the most common and can be easily fixed if you have an admin account. All you have to do is select Utilities and go to Disk Utility. Select the drive where you installed Office, proceed to the First Aid Tab and Repair Disk Permissions.
Remove com.microsoft.powerpoint.plist and change it to com.microsoft.powerpoint.plist.old in Microsoft. This file causes PowerPoint to freeze up and crash, and this fix has proved to be useful for many. This can be done shutting down all Office apps and then going to GO Menu, Home. There you will find the Library and Preferences which contains Microsoft. And voila!

Final Thoughts

If you have followed the above-mentioned remedies and it worked, then you can thank me by sharing this link with others! But, if your problem persists, you need to contact the big boys at Microsoft and send them a ping. They are usually very quick to reply and helpful.

They will most likely ask you to go through this entire process, but you would have already done it by then. This means you will be ready to answer any questions and understand the issues better. Hope this helped!

Make sure you bookmark this site as we keep sharing several helpful tips and tricks about PowerPoint and everything else related to Presentations.

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My PowerPoint Crashes Too Often! Here Is How to Fix It

rizaldifirdhani

Published on August 6, 2021

How often do you experience losing unsaved PowerPoint presentations just because your PowerPoint crashes too often in the middle of your work? Everybody has experienced it at least once in their lifetime, and indeed more than 99.9% would prefer never to experience it again.

But the problem is that many of us don’t even know why our PowerPoint crashes too often. Let alone when we think that we have done every single thing to prevent it. We in RRGraph Headquarters also experience it a lot of times. Thus this article is created.

Our experience dealing with such a kind of problem led us to understand the natural causes of why sometimes our PowerPoint crashes too often. And to help you deal with such type of problem, here we compile the reasons why and how to solve it.

Hope it can help you solve your problem.

PowerPoint crashes too often? Maybe you attached a file too huge

To design your presentation, it is common to attach many files like images and videos to the PowerPoint presentation. But don’t you know that it can lead to your PowerPoint crashes too often? Yes, attaching a file with a mega-size can disrupt the work of your Microsoft PowerPoint.

This type of crash can be detected from its notification, stating that ‘PowerPoint has experienced a problem and has to close. It will also show an endless loading icon that will never stop unless PowerPoint is closed.

The thing about this kind of crash is, your work will be more likely already saved with its autosave feature. Therefore, you don’t have to worry too much when this error occurs. However, it can still ruin your ‘tempo,’ right?

You can solve this problem by compressing the size of your attachment files before using them to design your PowerPoint presentation. Compressed-size attachments, including images and videos, are friendly to your RAM and, further, are close to your PowerPoint processing unit.

But what if you need to put the whole-sized file to maintain the quality of your presentation? It is possible that you are required to, for example, the whole video into your design because it is an essential part of your presentation.

In this case, you can do it by putting the big files into your presentation at the last minute to prevent it from crashing your designing job. As a trick, you put a placeholder in the place where you want to place your mega-sized attachments.

Background PowerPoint processes

If your PowerPoint crashes too often while you are not attaching any huge file, there is a chance that your PowerPoint being heavily burdened in its processing. PowerPoint is just another software in your computer that needs processing to work, and sometimes the processing is so heavy.

When it happens, you can notice the error notification saying, ‘PowerPoint is not responding.’ Unlike the previous one, this doesn’t always require you to close your PowerPoint because, indeed, this ‘crashing’ doesn’t interrupt the running process of your PowerPoint.

To solve this problem, what you need to do is just wait patiently. Your computer is currently sorting out the resources required to run your PowerPoint appropriately, so you need to wait for it to finish up without closing it.

In this case, if you force close your PowerPoint, you will not have a good restoration point compared to the previous problem. This problem will leave your document hanging in the last current state, whether saved or unsaved.

If you close it, you will only get back to the last saved version of the document. It is essential to permanently save your document from time to time because many crashes will lead you to the previous checkpoint.

The trick is to wait. Take a short break while your PowerPoint is behaving this way, and go outside to feel the fresh air. And while you are taking a break, close any unnecessary programs running in the background to accelerate the processing speed.

Unsupported add-ins can also cause PowerPoint crashes too often

PowerPoint add-ins are some of the essential parts and the most interesting also. Add-ins can become an excellent help for your work, but they can also become the very reason why your PowerPoint crashes too often.

If this problem occurs on your computer, the notification will appear as: ‘PowerPoint is running into problems with the example add-in.’ Your work is not in danger when this incident occurs, but you will not open PowerPoint correctly once it appears.

Thus, to save your work, you need to first open PowerPoint in safe mode. Not familiar with that term and don’t know how to get there? Follow these steps:

1. Press Windows + R keys

2. Type PowerPoint/safe, and press Enter

3. Alternatively, you can also open safe mode by holding down the Ctrl key while opening the software.

4. Afterward, go to File, Options, and choose Add-ins

5. Select the COM Add-ins, press Go

6. Check/uncheck the tick boxes as you need, then click OK

7. If possible, check for updates for your add-ins here to prevent future crashes

8 After you are done, you can repeat steps five onwards with the PowerPoint Add-ins option

9. Lastly, restart your PowerPoint normally

Losing connection to the internet

Another reason why your PowerPoint crashes too often can be because you keep losing your connection to the internet. Wait, what’s the connection between PowerPoint you are working on with the internet connecting us to the rest of the world?

There are a lot of PowerPoint and Microsoft Office features that rely on the presence of the internet. It includes the part to autosave your work online, such as to OneDrive. Inability to connect to the internet while the feature is active will cause PowerPoint to crash.

This kind of crash That’s why, if you think that this is the reason why your PowerPoint crashes too often, you might need to disable the features that require a good internet connection manually. Or else, upgrade your internet service.

As a trick to prevent your PowerPoint crashes too often around this problem, what you need is to go around it too. For example, if you enable online autosave to OneDrive, turn it off for a while and turn it on again after finding somewhere with a good internet connection.

Maybe you need to ask Microsoft why your PowerPoint crashes too often

You might have tried to manage your add-ins, connect your computer or laptop to the best internet provider in town, and killed every single background process running on your computer already. However, your PowerPoint still cannot run as smoothly as expected. So, what’s the cause?

Instead of throwing some random question to internet forums like Reddit or Quora, why don’t you ask Microsoft yourself? The company provides a support page that will give you every single answer to your questions.

And according to Microsoft, people usually reach this height after discovering that the problem is actually in their whole Microsoft Office package. To deal with this, you need to repair the package by yourself.

For windows, it can be done from Control Panel by going to Programs and Features, choose Microsoft Office, right-click and choose Change, then select Repair. You will need to restart your Microsoft Office after you finish doing that. While for Apple, the steps are longer, and you can check by following this link .

You might want to upgrade your hardware

Lastly, the reason why your PowerPoint crashes too often might be because you are running it on an outdated machine . Especially if you are using the latest version of Microsoft Office, it would be out of reach for old machines’ best performance.

We all know that every single software has its system requires that you can check whether on the internet or the software package. The system requirements stated in those sources mean the minimum ‘strength’ of your computer.

If your computer doesn’t have the ‘strength’ to run the software, you will usually not install it in the first place. However, sometimes we still can find a way to install it with some tweaks even though the result will be something unwanted like the error message you saw.

See also: What Is a Pitch Deck Presentation? Types of Clients in Creative Agency Free PowerPoint Plugins and Add-ins You Need To Check Immediately!

Can’t work because your PowerPoint crashes too often?

So, your PowerPoint crashes while you are chasing your deadline? Finding the way to solve your problem is too hard to rush? Then why don’t you contact us so that we can help you to finish the PowerPoint presentation design you were working on?

We can give you our best high-quality service at an affordable price! Just visit the RRGraph main website and contact us directly to work as immediately as possible. Our customer service team is the best you can ever find, and we guarantee you that the response will come as immediately as possible.

There is no need to hesitate because we have worked together with the biggest global companies daily! Visit our testimonial page and see how we stood even under the heaviest pressures along with those multi-nation companies.

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Office 365 Apps suddenly crash and close

My Office 365 always crashes. I've already removed it and installed the latest version but the problem still persists..

Please assist.

Microsoft 365 Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. 4,495 questions Sign in to follow

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Is there any error message you are facing or is your excel just crashing?

Unfortunately No there is no Error message showing

We have fenced the same issue and still are in our company from time to time. In some cases over night it resolved on its own but the only way to get rid of it and make office apps again functional is to delete the profile. Login with admin or elevated rights to the device and start C:\Windows\System32\SystemPropertiesAdvanced.exe and under User Profiles select the one to be deleted and delete it, take care we are using Local profiles and might be that if you use Teams it will need to be reinstalled. But so far all of our devices having this issue was resolve as repair did never helped in this case.

Did you get any error messages when Office crash?

Did this problem appear in all Office products?

When did Office crash?

How did you remove the Office? Did remove it from Contral Panel directly?

Try to remove firewalls and anti-virus software and check if this issue is still existed.

Then I suggest you open it in safe mode running the following command: Press Win + R, type XXXX /safe in the blank box, press Enter.

For Excel: Type excel /safe , and click OK.

For Outlook: Type outlook /safe , and click OK.

For Word: Type winword /safe , and click OK.

For PowerPoint: Type powerpnt /safe , and click OK.

For Publisher: Type mspub /safe , and click OK.

For Visio: Type visio /safe , and click OK.

If it works fine in safe mode, please check the add-ins in your excel and disable them.

Click File > Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.

If you remove Office from Contral Panel directly, I suggest you download the Office tool to help you remove Office from PC completely and re-install it:

https://aka.ms/SaRA-officeUninstallFromPC

I also suggest you refer to this support article to get more information:

https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/administration/office-crash-or-cannot-start

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

If the response is helpful, please click "Accept Answer" and upvote it.

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Hello My friend, I tried all these solution with no luck.

Install the Latest Office 365 64 and 32 bits from office with no luck.
Totally remove Office 365 from computers using SARA tool provided from Microsoft and no luck.
Tried to repair the OST files with no luck in plus.
Checked Event viewer to see the error code and follow it on Microsoft support page – no error is showing.
Disabled all add-in in outlook and excel with no luck

Try to disable firewalls and anti-virus software and check if this issue is still existed.

Well, in the case of a crash, there can be several reasons. Here are some methods how you can troubleshoot and fix the issue-

See if the crashes stop after trying to disable any add-ins from third parties. This can be done by starting Excel in safe mode, going to File > Options > Add-Ins from the Office app, and managing the add-ins from there.
Go to File > Options > Advanced and uncheck the box next to "Disable hardware graphics acceleration" in the Display section to disable the hardware graphics acceleration feature.
Office apps can be compromised by some third-party software, such as antivirus programs or system utilities. Disable or uninstall such software for a while to see if the crashes still happen.
To ensure that Office 365 runs smoothly on your computer, make sure it complies with the system requirements. Performance issues and crashes can be caused by insufficient memory, disc space, or CPU power.

If these methods don't work, try following this article to fix your crashing issue .

Note- The article may get changed or updated in the future...

Best Regards.

Hello @Ibrahim Haidari

Have you update your Windows OS?

Yes I have windows 10 22H2 and have the latest updates

10 Page long fixes are only useful when it's affecting one user, not multiple users and yo have to repeat the fix, for each user. And this doesn't help and all the other 'remove add-in' comments do nothing, it's not the add-ins, outlook/office 365 apps does this the second you install it, without any add-ins. I went from an old computer that seemly ran office just fine, and still does if I fire it up, to a new state of the art computer, with all the things, and it's excellent, right up to the point we installed 365 business aps on it, now it barely functions., does a lot of spinning when booting up now. the 'login' screen now takes forever to prompt and we can see each icon populate on the desktop slowly. And when you do get logged in. Launching outlooks takes like 5 mins, and doing something simple, like just dismissing a task, outlook freezes up the whole computer for two mins, or to a point it needs forced down, and outlook, looks like a transformer moving all around and loading and reloading it's content, freezing and unfreezing, but you can't click on anything while it's doing this. Word and excel do the same. And troubleshooting is impossible, because again, all it does is freeze up just touching it. What gives? tired of the canned answers that aren't helpful. and my PST file isn't that big, i already ran a repair, and tired safe mode and all that, it did nothing. now unless i use the web app, which can be just as bad, it can take me a hole shift, just to read and send emails. super productive MS, and i have about 25 users with the same issue.

Hi all, (THIS REPLACES MY COMMENT FROM SEPTEMBER, BETTER SOLUTION) we had not exactly same cases but our office apps crashed after few seconds open. What you might try if not already done is to rename the following two folders: %appdata%\Roaming\Microsoft\Office folder to Old_office (or whatever) same with %appdata%\Local\Microsoft\Office to Old_office (or whatever) next time you fire up an office app it will recreate the folder. The addins might get lost most likely: If you have another device you can go ahead and dame path as before and then under office you might probably just rename Excel if that folder exists to see if Excel does work after. I just renamed the whole office Folder (done this for several users at work) and so far no comlains.