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Open Office crashes, recovers, crashes again

After completely reinstalling my laptop due to apparent registry corruption, I've encountered a problem with Open Office:

I open a simple Calc spreadsheet, it comes up normally, but then after anywhere from 5 seconds to several minutes (without even touching the Calc window) OO crashes, then comes up through recovery. If I let it "recover" it will do so and bring the spreadsheet up again, only to repeat the crash scenario again. If I kept clicking "OK" it would apparently do this all day.

I reinstalled OO once and the problem went away for awhile, but it came back. I then attempted to "reset" my profile (ie, rename the OO user directory in App Data ), but OO crashed during the first startup after that, then resumed the original behavior.

If I open the same file using Excel it complains of errors in the file, and "recovers" them, but the "error report" it generates contains no details. If I save the "recovered" file then OO Calc will open it, but the problem returns after saving again.

(The system is Vista SP2, running OO 3.4.1)

How to reproduce:

  • Start Open Office Calc.
  • Save workspace as "CrashTest.ods"
  • From Task Manager kill Open Office (soffice.exe/bin -- one of each)
  • Double click on the saved "CrashTest.ods" in Explorer.
  • OO puts up a message that recovery will occur -- allow it.
  • When the Calc window comes up, don't touch it -- just wait about 10 seconds.
  • Calc window closes and OO puts up a message that recovery will occur -- from now on the sequence will repeat.

I suspect this behavior is limited to a few (recent) versions of OO, and very possibly only Calc.

Reported as Open Office Bug 1211094 .

Sigh!! As much as it irritates me, I'm having to switch over to Excel for several things I used to do with Calc. Excel has a miserable UI, but at least it says up for longer than 10 seconds.

  • windows-vista
  • openoffice-calc

Sathyajith Bhat's user avatar

  • I had s similar problem which got solved (twice) by using 'save as' in the few seconds before crashed again. Worth trying. –  Hennes Commented Sep 23, 2012 at 23:31
  • Have you logged a bug with open office with all the necessary steps to reproduce the issue? openoffice.org/qa/ooQAReloaded/ooQA-ReportBugs.html Also it would be helpful if you include the version of open office that you are using and the operating system you are on. –  alhalama Commented Sep 24, 2012 at 0:06
  • @alhalama - Bug report submitted. –  Daniel R Hicks Commented Sep 24, 2012 at 12:09
  • I wonder, does it still crash if you have autosave switched on? –  Steve Commented Feb 4, 2013 at 13:07
  • Update. It still crashes. I've given up on Open Office. –  Daniel R Hicks Commented Feb 25, 2014 at 17:01

2 Answers 2

I have solved this crashing problem on my computer quite simply. Tools / Options / Internet / Proxy server set to NONE (it was System) Not a single crash since then in any OO document.

Windows 7 Professional OO Version 3.4.1

I don't know why, but it worked for me. I used to have multiple crashes every time I opened a document.

Gerrard's user avatar

  • No dice. Crashed on an empty spreadsheet. –  Daniel R Hicks Commented Jul 17, 2013 at 10:49

Have your tried LibreOffice ? LibreOffice is a free and open source office suite, developed by The Document Foundation. It is descended from OpenOffice.org, from which it was forked in 2010.

From my personal experience, documents that would cause OpenOffice to crash worked fine in LibreOffice.

Keltari's user avatar

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open office presentation keeps crashing

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[Solved] Constantly crashing after 30 seconds open

Post by justind » Mon Dec 20, 2021 6:57 pm

User avatar

Re: Constantly crashing after 30 seconds open

Post by MrProgrammer » Mon Dec 20, 2021 7:20 pm

justind wrote: From crash report:
justind wrote: OpenOffice crashes after about 30 seconds (or less) open.

Post by justind » Mon Dec 20, 2021 8:23 pm

Re: [Solved] Constantly crashing after 30 seconds open

Post by Bidouille » Tue Dec 21, 2021 1:27 pm

justind wrote: Steps taken so far: 1. Reinstalled 4.1.11. Reboot. No result. 2. Deleted user profile. Reboot. No result. 3. Downgraded 4.1.9. Reboot. No result. 4. Downgraded 4.1.8. Reboot. No result.

Post by sundialsvc4 » Mon Aug 08, 2022 5:16 pm

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