critical analysis social work essay

The Critical Blog

The home of critical thinking, observations and reflections on my first year placement.

This essay was written by Adrian Bloxham and was the winning social work entry in this year’s Critical Writing Prize 2019. Adrian is studying for an MA at Anglia Ruskin University and he was nominated by his lecturer Dr Wendy Coxshall.

I am currently on placement in a Supported Housing Hostel for adults in Cambridgeshire. This assignment is based on my work with one particular resident who I will refer to using the pseudonym ‘Alice’. The case study will explore core social work tenets including relevant knowledge and skills, critical reflection, processes of oppression and discrimination, communication and partnership working. I will seek to examine and reflect on my interactions with Alice, primarily by applying a reflective model to a ‘critical incident’. I will also attempt to view Alice’s life, and my professional relationship with her, from a broader social work perspective. My initial observations and impressions of the hostel were largely defined by the levels of socio-economic deprivation that dominate many of the residents’ lives. In virtually all cases the people that live at the project either have an underlying mental health condition or experience drug or alcohol misuse, often there are a combination of these factors. The very nature of this type of accommodation means that the population is transient.  This often means that residents have little consistency and no control over who they live with, resulting in an enforced togetherness that can lead to feelings of insecurity, anxiety and fear (Bengtsson-Tops, et al., 2014). I observed during my early conversations with Alice that she often seemed subdued and that her mood fluctuated unpredictably. As the initial phase of my placement progressed I became increasingly aware of Alice’s persistent and chronic low self-esteem and her tendency to depressive episodes. I noted this in my journal and tried to “…think, to be self-aware and to question…” as a first step towards reflecting on practice (Rutter & Brown, 2012, p. 30). My vague sense of unease and concern about Alice and her general well-being crystalized early one morning as I arrived at work to find Alice upset and in tears in the communal lounge. I now recognise the ensuing conversation as a ‘critical incident’ that changed my learning and the way that I thought about the staff and my placement setting. What qualifies as a critical incident is not rigidly defined but the event should be important or significant in some way to the practitioner and should offer the opportunity for professional learning (Fook & Gardner, 2007, p. 77). During the course of this exchange Alice disclosed to me that she felt trapped, bullied by a member of staff and other residents, and that she was feeling utterly powerless with no hope of moving on from the hostel. Alice showed me a scar on her right wrist and stated that she had tried to commit suicide in the past and was now experiencing suicidal ideation once again. This type of situation, with all its complexities and difficulties, is described in the seminal work of Schön (1983) as the ‘swampy lowlands’ of practice (Schon, 1983). In more recent times ‘reflective practice’ has been developed further into a concept of ‘critical reflection’ (Payne, 2014). The application of critical reflection challenges accepted modes of thought, social organisation, dominant discourses and assumptions (Graham, 2017; Savaya & Gardner, 2012; Thompson, 2010). The two-stage reflective model developed by Fook & Gardner (2007) seeks to examine power relations and structures of domination, which in turn intrinsically challenges oppressive and discriminatory thought processes and practice (Graham, 2017, p.49; Fook, 2012, p.47). As will become apparent, forms of oppression and discrimination are a vital aspect of Alice’s narrative, and for this reason I propose to apply Fook & Gardner’s (2007) model to my critical incident and the subject of my case study. Alice’s disclosure was deeply concerning and very challenging for a number of reasons. My inexperience, the fact that Alice has a diagnosis of schizophrenia and the gravity of what she was saying all contributed to a feeling of unease. The first ‘stage’ of the reflective model is designed to question the underlying structural and social assumptions of the practitioner and analyse how and why feelings of discomfort and concern have been generated (Fook & Gardner, 2007, p.92). Adopting this process has helped me to identify possible assumptions that I suspect I may have held. For example, could my knowledge of Alice’s dysfunctional relationships in the past have resulted in me making assumptions about inherent personality ‘traits’? Did I view her mood swings and depression as simply emanating from her diagnosis of schizophrenia? Did my upbringing, that instilled and encouraged a deference to authority and ‘professional’ figures, blunt my critical faculties in relation to the ‘care’ and ‘support’ offered by individual staff members? It would also be remiss to discount the influence of gender and class on the assumptions I may have held. A closer critical analysis of the factors and experiences that have shaped Alice’s life expose the fundamental flaws and prejudices in my misplaced assumptions. As I began to work with Alice it became increasingly clear to me that she had experienced discrimination and oppression throughout her life. I learnt that Alice had endured severe and multiple adverse childhood experiences. Both of her parents committed suicide, she was raped and endured physically abusive relationships with two consecutive partners. This culminated in Alice being admitted to various psychiatric institutions in order to treat her schizophrenia and personality disorder. Eventually Alice became homeless, living on the street and addicted to heroin. The physical scars on Alice’s body as a result of these experiences can be understood from a postmodern perspective as embodied manifestations of power and oppression (Tangenburg & Kemp, 2002). Taking a postmodern perspective that conceptualises the body as the site of power relations (Foucalt, 1977) leads to an understanding that “…the body is fundamentally implicated in mechanisms of domination and control.” (Tangenburg & Kemp, 2002). Postmodernism rejects overarching general theories, instead adopting an approach that acknowledges individual narratives, social context and recognises multiple identities that may intersect (Graham, 2017; Fook, 2012). The intersection of Alice’s gender, her adverse experiences both as a child and as an adult, her diagnosis of schizophrenia and the fact that she has experienced poverty for the entirety of her life has led to oppression and discrimination at multiple levels. A reliance on members of staff who are experienced as oppressive reinforces feelings of hopelessness, stigma, discrimination and disempowerment (Williams, et al., 2015). Alice has been exploited by fellow residents who target her on the days when she receives benefits, this form of oppression takes place at a personal level and is often experienced by adults with serious mental illnesses in the “…forced intimacy of supportive housing.” (Forenza & Bermea, 2017). Oppression and discrimination also takes place at a wider level. People diagnosed with schizophrenia are often stigmatized by a discourse of ‘otherness’ which portrays people with mental health challenges as a ‘problem’ who must be ‘controlled’ by bio-medical, biogenetic models (Beresford & Wilson, 2002). Despite the dogged insistence of the dominant ‘medical model’ discourse, contemporary evidence points to a causal link between social factors and a diagnosis of schizophrenia (Read, 2010). Typical triggers include poverty, adverse childhood experiences, rape and physical or psychological violence (Read, 2010; Burns, et al., 2014). It is essential that social workers acknowledge this increasingly influential discourse which suggests that schizophrenia and other forms of mental illness are bio-psycho-social manifestations of social conditions and health inequalities, not an inherent physiological condition (Bywaters, 2015; Karban, 2017; Friedli, 2009; Marmot, 2010; Read 2010). Revisiting the assumptions that I outlined above has helped me to explore how I experienced the initial incident. Firstly, I now believe that I saw and understood the situation in simplistic, binary terms. Identifying assumptions and binary thinking, regardless of how uncomfortable this may be for the practitioner, is crucial and demonstrates reflexivity (Fook, 2012, p.107). By ‘deconstructing’ and ‘resisting’ this binary thinking the practitioner can then go on to address how change might be achieved and what values and assumptions have been challenged (Fook & Gardner, 2007). Arriving at an understanding of the multiple levels of oppression and discrimination that have shaped and distorted Alice’s life has not only heightened my awareness in this particular case but it has also changed the way I will approach practice situations in the future. The importance of recognising multiple perspectives and social contexts in a non-linear, fluid and multifaceted way leads to more ‘bottom up’ practice that in turn empowers marginalised people by recognising and legitimising their experiences and voice (Fook, 2012; Graham, 2017; Parton & O’Byrne, 2000). Alice’s deteriorating mental health led me to conclude that her social worker needed to be informed of the situation. The worker expressed a great deal of frustration at the lack of inter-agency communication, written or otherwise, and a failure to disclose key pieces of information. This can often be attributed to a defensiveness on the part of housing organisations “…due to fear of damaging reputation…or fear of over-reaction” (Parry, 2013, p.19). As a plethora of Serious Case Reviews illustrate, clarity of inter-professional and interagency communication is vital for safe practice (Moss, 2017; Hall & Slembrouck, 2009; Flynn, 2010). In the case of Alice there are three primary agencies involved. In addition to this, Alice also has contact with a psychiatrist and regular medical reviews with her GP. The number of professions and agencies involved with this single client illustrates the multiple points of contact and potential challenges that operating in this contemporary inter-agency environment presents. Understanding the communication process requires an acknowledgement of the complexity and meaning of language itself. That is to say, ‘communication’ is not neutral and does not necessarily have a universal meaning to each element of the agency or profession (Hall & Slembrouck, 2009). ‘Communication’ can be seen as a process whereby “…information passes from one person to another and is understood by them.” (White & Featherstone, 2005, p. 214). This rather simple statement camouflages the multi-layered nature of the exchange which involves an array of subjective attitudes and feelings which are projected onto the communicated information both from the perspective of ‘sender’ and ‘receiver’ (Sarangi & Slembrouck, 1996). The diversity of roles within Alice’s network highlights the danger that various professions and agencies may assign different levels of priority or even conceptualisations to the arising issues (Hudson, 2015). This means that each communication is potentially ‘categorised’ differently and therefore there is a danger that co-agencies conceive of a given situation in completely different ways (Hall & Slembrouck, 2009). I continued to learn more about Alice’s life over the following weeks.  I observed the patience and empathy that Alice’s social worker demonstrated during the interview process. Often Alice would experience what appeared to be moments of psychosis during which she seemed to be transported back in time to a particularly traumatic event which resulted in repetitive phrases and sentences being used to describe what had happened. Although these moments appeared to be traumatic for Alice she said on many occasions that she wanted to speak about her past. I noted the way that Alice’s social worker handled difficult or emotionally salient passages during interviews (Goss, 2011), particularly the use of silence and the importance of being patient rather than asking superfluous questions to fill uncomfortable pauses (Trevithick, 2012). The importance of ‘iatrogenic health’, the process whereby possibilities and opportunities are acknowledged and explored, is part of a constructive narrative approach founded on a postmodern perspective (Parton & O’Byrne, 2000). The whole thrust of the conversations, whilst acknowledging the trauma of the past and the difficulties of the present, were very much focused on the aim of Alice moving-on in both a literal and metaphorical sense. The social worker talked through the steps that needed to be taken by Alice and the support that she would need in order to achieve this goal, a process referred to as the amplification of personal agency (Parton & O’Byrne, 2000, p.60). This relationship-based work (Woodcock Ross, 2011) with Alice highlights the importance of partnership working and emphasises the need to avoid ‘top-down’ structural models (Hudson, 2015, p.102). Whilst the idea of ‘partnership’ suggests equality and collaboration, practitioners should still manage power relations with service users carefully, especially where a lack of confidence inhibits the service user from taking on the responsibility of partnership (Dalrymple & Burke, 2006). This aspect of partnership practice was and is very pertinent in the relationship between Alice and her social worker. The asymmetry between the social worker and service user emphasises the need for the practitioner to be cognizant of the inherent power imbalance in the relationship (Leung, 2011). Even where social work is undertaken with the best of intentions, for example in anti-oppressive practice, there is a danger that the voice and knowledge of the service user is lost by the intervention of the ‘expert’ practitioner (Wilson & Beresford, 2000). The difficulties Alice experienced at the hostel which culminated in such a troubled state of mind calls into question the place of adult safeguarding both within the organisation and in the wider context. The implementation of The Care Act 2014 introduced new responsibilities and statutory duties on local authorities and partner agencies with an emphasis on moving away from process-driven practice (Cass, 2015). The new legislation was adopted into Company policy, statutory guidance makes it clear that there is an onus on employers to ensure that staff working in a housing environment are adequately trained in recognising signs of abuse or neglect, which includes self-neglect under the terms of The Care Act 2014 (Department of Health, 2014). At the time of my critical incident Alice was failing to attend to personal hygiene on a regular basis, frequently appeared to be experiencing low mood and would often break down in tears even when engaging in mundane, everyday conversation. Supported housing is often regarded as a positive environment that promotes recovery-oriented practice (Harvey, et al., 2012), but it can also be experienced as an oppressive and hostile setting where staff are at best indifferent to the needs of service users or can actively act as the oppressor (Bengtsson-Tops, et al., 2014). This is especially concerning when one considers that housing staff may be the only service that residents have contact with (Cass, 2015). Risk assessments are an integral aspect of work with vulnerable people (Parry, 2013). Yet risks remain, in essence, unpredictable phenomena that defy reliably accurate outcomes (Munro & Rumgay, 2000). From a postmodern perspective, practitioners should not seek to totally eliminate risk by a ‘scientized’, calculated approach because this is doomed to failure (Parton, 1998, p. 23). Instead, there should be an acceptance that uncertainty and complexity are inherent in human interaction and therefore consideration should be given not only to ‘negative’ risk but also to the benefits of ‘positive’ risk (Macdonald & Macdonald, 2010). Risk management can be seen as a continuum (Nolan & Quinn, 2012), so whilst service user vulnerabilities must be taken into account when assessing risks there is also a balance to be struck. Planned risk-taking can and should promote a good quality of life, develop new skills and expand life experiences (Barry, 2007). Alice wishes to live independently and this is the preferred option for the social worker. However, a judgment will ultimately need to be made as to whether the rights and needs of a vulnerable service user are best served by advocating for Alice’s wishes or actively encouraging another course of action that is ‘safer’ for Alice (Kemshall, et al., 2013). This case study has demonstrated the complexity and breadth of contemporary social work. Whilst there is not universal agreement (Ixer, 2016), the central importance of critical reflection to the profession of social work is widely accepted (Thompson, 2010, p. 183). The opportunity to work with Alice has provided much to reflect on and learn from. My work with Alice has taught me many things, most notably the impact of personal and structural processes of oppression and discrimination. However, I believe the key lesson that I take from my professional relationship with Alice is to try and show the same level of astonishing resilience and generosity of spirit that Alice has demonstrated throughout her life to the present day. Works Cited Barry, M., 2007. Effective Approaches to Risk Assessment in Social Work: An International Literature Review. [Online]  Available at: www.scotland.gov.uk/Resource/doc/194419/0052192.pdf BASW, 2014. The Code of Ethics for Social Work, Birmingham: BASW. Bengtsson-Tops, A., Ericsson, U. & Ehliasson, K., 2014. Living in supportive housing for people with serious mental illness: A paradoxical everyday life. International Journal of Mental Health Nursing, 1(23), pp. 409-418. Beresford, P. & Wilson, A., 2002. Genes Spell Danger: Mental health service users/ survivors, bioethics and control. Disability & Society, 17(5), pp. 541-553 Bywaters, P., 2015. Inequalities in Child Welfare: Towards a New Policy, Research and Action Agenda. 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An Exploratory Analysis of Unhealthy and Abusive Relationships for Adults with Serious Mental Illnesses Living in Supportive Housing. Community Mental Health , Volume 53, pp. 679-687. Friedli, L., 2009. Mental Health, Resilience and Inequalities, Copenhagen: World Health Organisation. Goss, J., 2011. Poetics in Schizophrenic Language: Speech, Gesture and Biosemiotics. Biosemiotics, 4(3), pp. 291-307. Graham, M. J., 2017. Reflective Thinking in Social Work: Learning from Student Narratives. 1st ed. Abingdon: Routledge. Hall, C. & Slembrouck, S., 2009. Professional Categorization, Risk Management and InterAgency Communication in Public Inquiries into Disastrous Outcomes. British Journal of Social Work, 39(1), pp. 280-298. Harvey, C., Killackey, E., Groves, A. & Herrman, H., 2012. A place to live: Housing needs for people with psychotic disorders identified in the second Australian national survey of psychosis. Australian & New Zealand Journal of Psychiatry, 46(9), pp. 840-850. HCPC, 2017. Social workers in England, London: HCPC. Healy, K., 2012. Social Work Methods and Skills: The Essential Foundations of Practice. 1st ed. Basingstoke: Palgrave MacMillan. Hudson, A., 2015. Social Work: a “forgotten” piece of the integration jigsaw?. Journal of Integrated Care, 23(2), pp. 96-103. Ingram, R., 2013. Locating Emotional Intelligence at the Heart of Social Work Practice. British Journal of Social Work, Volume 43, pp. 987-1004. Ixer, G., 2016. The concept of reflection: is it skill based or values?. Social Work Education, 35(7), pp. 809-824. Karban, K., 2017. Developing a Health Inequalities Approach for Mental Health Social Work. British Journal of Social Work, Volume 47, pp. 885-902. Kemshall, H., Wilkinson, B. & Baker, K., 2013. Working with Risk. 1st ed. Cambridge: Polity Press. Laird, S., 2011. Anti-Racist and Anti-Oppressive Practice. 1st ed. Maidenhead: SAGE. Lam, C. M., Wong, H. & Leung, T. T. F., 2007. An Unfinished Reflexive Journey: Social Work Students’ Reflection on their Placement Experiences. British Journal of Social Work, 1(37), pp. 91-105. Leung, T., 2011. Client Participation in Managing Social Work Service-An Unfinished Quest. Social Work, 56(1), pp. 43-52. Lishman, J., 2009. Communication in Social Work. Basingstoke: Palgrave MacMillan. Macdonald, G. & Macdonald, K., 2010. Safeguarding: A Case for Intelligent Risk Management. British Journal of Social Work, 40(1), pp. 1174-1191. Marmot, M., 2010. Fair Society, Healthy Lives: Strategic Review of Health Inequalities in England post 2010. [Online]  Available at: www.parliament.uk/documents/fair-society-healthy-lives-full-report Moss, B., 2017. Communication Skills in Health and Social Care. 4th ed. London: SAGE. Munro, E., 2011. The Munro Review of Child Protection, Final Report, A child-centerd system, London: The Stationary Office. Munro, E. & Rumgay, J., 2000. Role of risk assessment in reducing homicides by people with mental illness. British Journal of Psychiatry, 176(2), pp. 116-120. Nerdrum, P., 1997. Maintenance of the Effect of Training in Communication Skills: A Controlled Follow-Up Study of Level of Communicated Empathy. British Journal of Social Work, 27(1), pp. 705-722. Nolan, D. & Quinn, N., 2012. The Context of Risk Management in Mental Health Social Work. Practice: Social Work in Action, 24(3), pp. 175-188. Norrie, C. et al., 2017. The Advantages and Disadvantages of Different Models of Organising Adult Safeguarding. British Journal of Social Work, 47(1), pp. 1205-1223. Parrish, M., 2014. Social Work Perspectives on Human Behaviour. 2nd ed. Maidenhead: Open University Press. Parrish, M., 2014. Social Work Perspectives on Human Behaviour. 1st ed. Maidenhead: Open University Press. Parry, I., 2013. Adult safeguarding and the role of housing. The Journal of Adult Protection, 15(1), pp. 15-25. Parton, N., 1998. Risk, Advanced Liberalism and Child Welfare: The Need to Rediscover Uncertainty and Ambiguity. British Journal of Social Work, 28(1), pp. 5-27. Parton, N. & O’Byrne, P., 2000. Constructive Social Work. 1st ed. Basingstoke: MacMillan Press Ltd. Payne, M., 2014. Modern Social Work Theory. 4th ed. Basingstoke: Palgrave MacMillan. Piat, M., Sabetti, J. & Padgett, D., 2017. Supported housing for adults with psychiatric disabilities: How tenants confront the problem of loneliness. Health Soc Care Community, Volume 26, pp. 191-198. Read, J., 2010. Can Poverty Drive You Mad? ‘Schizophrenia’, Socio-Economic Status and the Case for Primary Prevention. New Zealand Journal of Psychology, 39(2), pp. 7-19. Rutter, L. & Brown, K., 2012. Critical Thinking and Professional Judgment for Social Work. 3rd ed. London: SAGE. Sarangi, S. & Slembrouck, S., 1996. Language, Bureaucracy & Social Control. 1st ed. Harlow: Addison Wesley Longman Limited. Savaya, R. & Gardner, F., 2012. Critical Reflection to Identify Gaps between Espoused Theory and Theory-in-Use. Social Work, 57(2), pp. 145-154. Savaya, R., Gardner, F. & Stange, D., 2011. Stressful Encounters with Social Work Clients: A Descriptive Account Based on Critical Incidents. Social Work: National Association of Social Workers, 56(1), pp. 63-72. Schon, D., 1983. The Reflective Practitioner: How Professionals Think in Action. New York:Basic Books Schön, D., 1987. Educating The Reflective Practitioner. 1st ed. San Francisco: Jossey-Bass. Schwartz, S., 1982. Is there a schizophrenic language?. The Behavioural and Brain Sciences, 5(1), pp. 579-626. Skills for Care, 2015. The Social Work ASYE: Guidance for NQSWs completeing the ASYE in adults and child settings. [Online]  Available at: www.skillsforcare.org.uk Tangenburg, K. M. & Kemp, S., 2002. Embodied Practice: Claiming the Body’s Experience, Agency, and Knowledge for Social Work. Social Work, 47(1), pp. 9-18. Tannebaum, R. P., Hall, A. H. & Deaton, C. M., 2013. The Development of Reflective Practice in American Education. Ameican Educational History Journal, 40(2), pp. 241-259. Teater, B., 2014. Contemporary Social Work Practice. 1st ed. Maidenhead: Open University Press. Thompson, N., 2010. Theorizing Social Work Practice. 1st ed. Basingstoke: Palgrave MacMillan. Trevithick, P., 2012. Social Work Skills and Knowledge ; A Practice Handbook. 3rd ed. Maidenhead: Open University. White, S. & Featherstone, B., 2005. Communicating misunderstandings: Multi agency work as social practice. Child and Family Social Work, 10(2), pp. 207-216. Williams, C. C., Almeida, M. & Knyahnytska, Y., 2015. Towards a Biopsychosociopolitical Frame for Recovery in the Context of Mental Illness. British Journal of Social Work, 45(1), pp. i9-i26. Wilson, A. & Beresford, P., 2000. ‘Anti-Oppressive Practice”: Emancipation or Appropriation. British Journal of Social Work, 30(1), pp. 553-573. Woodcock Ross, J., 2011. 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• Iriss Podcast

What do we mean by analysis?

Analysis in practice

Analysis is central to everyday social work practice and involves paying careful attention to what is going on in any situation in order to understand that situation and make recommendations for support. Analysis is an ongoing process that social workers are engaged in all of the time.

Analysis is of course also a product, a written record which captures key aspects of all the different parts of the analytic process – the thinking, listening and observing that social workers do. The written record of analysis involves selecting the most important details from all these aspects and writing in a way that makes these understandable to many different kinds of readers. Moving from analysis as process – a part of almost every moment of everyday practice and involving a wide range of professional skills, intuition and expertise – to analysis as a written product is central to the securing of services and providing good care for vulnerable young people and adults.

In our workshops exploring social work writing, the group discussed what analysis as a product looks like. Practitioners felt that good analysis has a number of key features, but that in everyday practice it can be challenging to produce written analysis that includes all features.

• Outcomes focused – short-, mid- and long-term outcomes
• States clearly what the outcomes or impacts will be and if these are positive or negative
• Clear history running through - it is sequential and measured
• Analysis provides the history of what’s happened and what’s been discussed
• Clear reasoning, decision making and planning, all this is clearly connected to/ by the information previously given
• Summarises and weighs up risks and risk factors, and shows protective factors, uses relevant risk tools
• Contains the right amount of detail
• Captures different perspectives in a non-judgemental way
• Brings in evidence, practice wisdom, information from other professionals, family, carers
• Explains what’s recorded and why
• Weighs up the likelihood or probability of change/ impacts

How it ‘reads’

• Writer has a good understanding of the issues
• Being able to get a sense of the service user and what they see as a priority
• It is clear and concise
• When required, analysis should be tailored to the requirement of the report / assessment and, distil the key information to inform the plan for the child / family.

“I feel like analysis is this thing, this concept. The best way I can describe it is that it’s like a butterfly, I can’t quite catch it to give a proper description. It’s holistic, it’s about layers. I’m constantly thinking about what is important and asking ‘what is someone else going to get from this?’. It’s about taking the information and making sure that it’s going to be meaningful to the next person who is reading it” Claire, Adult Social Work

The ethical principles underpinning written analysis

There is no one-stop-shop or template for writing ‘good analysis’. However, there are some ethical principles that underpin written analysis as part of ethical practice in social care.

Respect for persons

Respect for human rights, dignity and worth is captured by good analysis. In writing, the values of acceptance and respect for both the reader and the subject of the writing can be demonstrated by the language used. Respect for persons involves writing with sensitivity and is about being able to see the world from the viewpoints of others. Good analysis demonstrates thoughtful use of language that avoids labelling, stereotyping and cultural or other bias.

Professional integrity

Good analysis writing takes account of organisational requirements and legal obligations. It also means being mindful of professional boundaries and responsibilities. This integrity then leads good analysis to offer clearly articulated and justified decisions, while taking into account the broader social context. Accuracy in recording leads to a fair representation of a supported person’s point of view, allowing records to be shared in an open and direct way.

Accuracy, judiciousness and credibility

Good analysis provides full and accurate information about people’s circumstances and accurately records the information to give a clear understanding of their needs to other professionals working with them. It includes only essential and relevant details, and does not use emotive or derogatory language.

Reflexivity

Reflexivity is essential to social work practice and writing reflexively is part of good analysis. Writing explores not only what an experience was, but considers the meaning the writer attached to it, both at the time and subsequently, and how this meaning may influence practice in the future. Good analysis gives the reader a sense that the writer has a sense of ‘self’ and has made connections between ideas, feelings and memories of experience.

Social justice

Strong analysis in social work writing is one of the tools that a social worker can use to challenge injustice, particularly as it relates to policies and practices. Good analysis openly values people’s lived experiences, is critically reflective, connects with the audience, and draws attention to social injustices to advocate for social change. It can challenge negative discrimination and recognise diversity by using language that is inclusive and does not further stigmatise already marginalised people.

Adapted from Ethical Professional Writing in Social Work and Human Services. Donna McDonald, Jennifer Boddy, Katy O’Callaghan, Poll Chester (2015)Ethical Professional Writing in Social Work and Human Services, Ethics and Social Welfare, 9(4):1-16.

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How to Write a Critical Analysis Essay

What is a Critical Analysis Essay?

A critical analysis essay is one that focuses on a work produced by another author or artist, such as a book, an article, or a movie. It critiques the work in a manner that is guided by the thesis. In general, the subject of the analysis in such essays is the message contained in the text and/or its style. Sometimes, the analysis can also be directed at the text’s plot or a specific character.

Critical analysis essays help readers understand the work they focus on. They also demonstrate the writer’s grasp of it. Before they can be written, the writer should read, watch, or otherwise consume the work of focus carefully and critically. If needed, this can be done multiple times as it is imperative for the writer to have an in-depth comprehension of what they are writing about.

Parts of a Critical Analysis Essay

Like all essays, critical analysis essays are also divided into three distinct parts. The content each part conveys is as follows.

1. Introduction

The essay begins with an introduction to the piece of work it is going to critically analyze. Information pertinent to the analysis is provided. This can include a summary of the work, its context, themes, message, and/or details about the author/artist. 

A hook is often incorporated into the first sentence to capture and hold the reader’s attention. Typically, the paragraph is finished with the thesis statement.

Thesis statement: This is the guiding star of the whole essay and determines everything that will be included in it. It should be arrived at before the essay writing process begins, after several examinations of the text to be analyzed. The thesis could be based on the writer’s personal opinion of the text too. It should, however, be substantiated through the analysis that follows.

The body of the essay is divided into multiple paragraphs , each one analyzing a sub topic derived from the thesis. All paragraphs should be organized in a logical manner to flow from topic to topic. And using the right transition words or phrases ensures a smooth shift between paragraphs.

The number of paragraphs in the body of the essay is variable, depending on the sub topics being discussed. If required, the first body paragraph can be a summary of the focus text. While a summary is generally a needed element in critical analyses, it can sometimes be skipped, especially if the work being analyzed is a well-known one. Summaries are usually included in the introduction; when they are not, they can form a part of the body of the essay.

Each paragraph ought to begin with a topic sentence that states the topic it will discuss. However, if the paragraph is the summary of the text being analyzed, it does not need a topic sentence.

3. Conclusion

The final section of the essay concludes it by summing up the analysis. The thesis is also reiterated here with an added comment. No new points should be introduced in the essay’s conclusion.

Outline for Critical Analysis Essays

• Introduction:
• The work being critically analyzed is identified and contextualized.
• If a very brief summary serves the purpose, it can be included here.
• The thesis statement marks the focus and nature of the analysis being conducted in the essay. 
• If a more detailed summary is needed, it should be placed here rather than in the introduction. The summary then forms the first body paragraph.
• The rest of the body too is divided into multiple paragraphs.
• The topic sentence of each paragraph succinctly states the topic or point of analysis it will focus on.
• The rest of the paragraph then discusses and explores the topic while also providing evidence, which serves to support the paragraph’s individual focus, and through it, the thesis. Very often, the evidence is in the form of quotations from the text itself.
• Conclusion:
• The results of the analysis are summarized.
• Their implications on the thesis are stated.
• A comment can be included.

Example of a Critical Analysis Essay

The following is an example of a critical analysis essay looking at Arthur Miller’s most renowned play, Death of a Salesman.

The writer begins with an eye-catching question that works as a hook while effectively setting up the essay’s premise. They then proceed to provide the background leading up to the thesis statement.

“How can two people watch or read the same story and yet, interpret it completely differently? Does it have to do with the author’s intentions, or with the viewers’ own backgrounds and ideologies? Whatever the case may be, viewing one piece of work can lead to a wide array of opinions and critiques. It is through the diversity of such lenses that Death of a Salesman by Arthur Miller has become one of the most well-known plays in modern history.”

Here, the writer has chosen to locate their thesis in the middle of the introductory paragraph rather than at the end as is common with most essays. 

“There are many different ways in which a play can be criticized. However, criticisms from Marxist and reader-response approaches will be utilized to further dissect Death of a Salesman.”

Further information leading from the thesis statement is then given.

“Marxist criticism sees work as a struggle between different socioeconomic classes; what better way to see Miller’s play than for what it is at face value, the struggle of a middle-class man trying to achieve the American dream. On the other hand, a reader-response criticism comes from either an objective or subjective view; in this case, Death of a Salesman will be viewed with a subjective lens based on Willy’s deteriorating mental health.”

Given that the text being analyzed is a widely known classic, the writer has chosen not to include a summary, assuming that most readers will already be familiar with it. This choice could also work to push those who haven’t read the original text to do so if they’ve been made curious enough by the essay.

The topic sentence of the first body paragraph states the first point to be discussed.

“Through a Marxist’s eyes, Death of a Salesman represents the struggle of middle-class families in a capitalistic world.”

The aspects of the play that lend themselves to Marxist analysis are then enumerated.

“From an early age, kids are taught to do well in school, be involved with sports and activities, and to go on to college; all in the hopes of achieving the American Dream. This dream of obtaining success through hard work leads many into the rat race of life. Early on, Willy encourages Biff to do well in sports and be popular in order to succeed; however, Willy’s inability to realize his own status and abilities leads him to instill the wrong work ethics in his sons. In his flashbacks of interactions with his sons, Biff and Happy, Willy tells them to be well-liked over well-educated, and to find jobs that pay nicely, not jobs that they will enjoy doing. When Biff steals a football from school, Willy rationalizes it by saying it is ok because he is popular. When Bernard gets on Biff for not studying with him, Willy reiterates that education is secondary to being popular in order to be successful in life. This illusion of popularity and success that Willy is fixated on leads him to believe the American Dream comes by way of having a lot of money, something he feels his brother and his father have achieved. Social and economic forces have a stronghold on Willy as he continues to defend the capitalistic economy that surrounds him. When he is offered a job by Charley, Willy scoffs at the idea and is insulted by it, too proud and lost in the rat race to accept outside help.”

The topic sentence of the third paragraph states another point of analysis for the essay.

“As a reader-response critique based on a subjective view of mental health disorders, Death of a Salesman is about a man becoming senile and exhibiting signs of dementia.”

More examples from the play are cited to corroborate this declaration.

“Willy is a typical middle-class salesman chasing the American Dream. His marriage, lifestyle, and family all resemble the lives of many in America, yet he is delusional. He fails to see the loving wife and sons that need him most as he falls in and out of hallucinations and mood swings. He experiences mood swings early on in the play when he is talking about Biff’s lack of success. He starts off by telling Linda, “The trouble is he’s lazy, goddammit!”, followed by, “Biff is a lazy bum!”. Then, realizing that Biff was home, he says, “There’s one thing about Biff-he’s not lazy.” Signs of dementia also are shown when Willy is seen talking to himself in the kitchen. As Biff and Happy are talking in their bedroom upstairs, Willy is talking and laughing to himself in the kitchen. After talking to himself, he starts to hallucinate about a time in the past. The hallucinations Willy has throughout the play question his mental health. His reliving of the past and oppression of certain memories are also reflective of dementia or Alzheimer’s. His suicide is justified yet again with the hallucination of a conversation with Ben.”

The final paragraph restates the thesis with the detail accrued from the analysis that supports it.

“There are many different ways in which a piece of work can be critiqued and analyzed. Whether through Marxist, reader-response, or any other type of criticism, there is no doubt they all bring something new and different to the piece of work. At face value, Death of a Salesman is about a man and his family chasing the American Dream. Marxists see the capitalistic and socio-economic forces tying down Willy and keeping him from achieving his goals. The unrealistic social standards thrust upon him lead him to suicide in order to finally realize a false sense of reality. From a reader-response standpoint, Willy is slowly falling apart and experiencing mental health issues such as dementia and Alzheimer’s. Thoughts and attempts of suicide often lead back to mental health issues that need to be addressed professionally. The anxieties and stresses of life can sometimes weigh down individuals so much that they feel death is the only way out. Had Willy or his family members recognized his mental health disorders, they might have been able to save him.”

Critical Reading and Writing for Postgraduates

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What Is a Critical Analysis Essay? Simple Guide With Examples

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You’ve already written a basic essay of some kind, so you’ve already performed a bit of analysis. Really, you already have all the tools and know-how to tackle a critical analysis essay. Unlike other essays, critical analysis essays ask that you go a little deeper into other people’s ideas to build your own responses to art, media, and the world at large. Simple, right?

What Is a Critical Analysis Essay?

Okay, there’s admittedly maybe a little more to it than just that. A critical analysis essay is a form of writing that asks you to:

• Analyze a subject, which may include a historical document, a scientific theory, or a piece of art or media (books, poems, movies, even other essays)
• Determine what the author of that piece is trying to say
• Respond with ideas of your own, backed up with evidence from other texts or media

Critical analysis branches out into things like literary criticism , genre studies, and editorial journalism. If you want to think about it on a smaller scale: Have you read a tweet thread or blog post and thought, “Hey, I have a differing opinion!” or “I agree with this”? Have you then responded to that post or thread with your own opinion? Congrats! You did a little critical analysis!

General Structure and Format of a Critical Analysis Essay

You’ll find some variations in form and structure with the critical analysis essay. As you get more comfortable with it, you can absolutely change things around and get creative. Otherwise, don’t overthink the format too much.

Your typical critical analysis essay is made up of:

• An introduction paragraph, including your opinion about the piece you're analyzing
• A paragraph (potentially more) summarizing the thing that you’re analyzing
• the actual analysis of the piece, which will usually include your opinion about that piece
• an evaluation of the author’s success in achieving their intended goal
• a larger idea or argument within the text that you can elaborate on
• A concluding paragraph  that sums up your analysis and relates it to your audience

Sometimes, the summary paragraph is shortened and folded into the introduction.

Critical Analysis Essay Example

Seeing is believing (and understanding). We can’t help you with your actual critical analyzing, but we can at least give you an example of a critical analysis essay to show you how it might look. Note that we’re not in the business of giving away free essays, and that this is purely to help you see a (fairly incomplete) critical analysis essay in the works.

• DESCRIPTION critical analysis example essay with comments
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The Introduction Paragraph

With your introduction , you want to hook readers, broadly introduce the ideas that you’ll talk about, and give readers a reason to read the essay in its entirety. The most important part of the intro is the thesis , which states your central argument. In its most general sense, that includes what you think about the piece and the larger idea you think it might present.

The party is one of the most well-known social events across all cultures. Once reserved for celebrating birthdays, holidays, and other specific occasions, the modern party has grown beyond those limits, often sprouting up without singular intent or reason. Parties are a hub for social interaction among youths and have naturally been a space of uncertainty as attendees attempt to both “have fun” and “be cool.” While the instructional video Show Off! How To Be Cool At Parties engages with some decidedly uncool ideas, it presents the idea of “coolness” as attainable, and grounds the archetype of the “Cool Person at the Party” within historical contexts.

The Summary Paragraph(s)

Following the introduction, you have your summary of the piece or object that you are critically analyzing. Depending on the work and the requirements of the assignment, this might expand to more than one paragraph. Some classes may also do without it completely (your professor, who has read The Great Gatsby , probably doesn’t need you and the 15 other students in the class to summarize it.)

The summary generally shouldn’t be an in-depth, beat-by-beat retelling of the thing that you’re analyzing. You want to give enough details that your reader knows what you’re talking about without having to necessarily read or watch what you’re analyzing.

Show Off! How To Be Cool At Parties (Stunts, Tricks and Gags to Amaze Your Friends) is an instructional video released on VHS in 1986. Nearly a half-hour long, the video stars Malcolm-Jamal Warner, best known for his role on The Cosby Show, and a cast of relatively unknown actors and comedians as they attempt to instruct the viewer on the fine art of being cool around other people. Despite the central thesis of the video, much of its material is uncool, impractical, or downright strange. For example, there is some suspension of disbelief that even young children of the 1980s would find coolness in pretending to be attacked by a dog or playing the air piano.

The Analysis Paragraphs

This is where you’ll really get into your critical analysis. Along with presenting your own opinions and engaging with the chosen text, you should draw evidence from other authoritative sources, which can support your argument and present new ideas that you can build off of.

Through a modern lens, Show Off! possesses a toothlessness, but this may be a direct response to the events of its time. According to Haynes Johnson of the Washington Post, 1986 was “A Year of National Shocks,” a time when “events seemed out of control.” In the waning years of the Cold War, 1986 was underlined by two major disasters: the failed launch of the Space Shuttle Challenger in January and the nuclear explosion at Chernobyl in April. These events sowed doubt about global technologies and fear in the systems and infrastructure designed to care for us. Retreating to the mundanities of nose whistling and “catching” an invisible ball in a paper bag were as much about staying grounded as they were maintaining a sense of control. Much of Show Off! is built on the archetype of the “Cool Person at the Party.” This archetype is largely left to the imagination of the viewer as funny, dexterous, readily armed with props and parlor tricks, and attainable by anyone. In the essay “Myth and Archetype in Science Fiction,” author Ursula K. Le Guin states that “nobody can invent an archetype by taking thought, any more than he can invent a new organ in his body.” She goes on to say that myth and archetypes are a means of communication and that “alienation isn’t the final human condition, since there is a vast human ground on which we can meet, not only rationally, but aesthetically, intuitively, emotionally.” Given global uncertainties, the process of becoming a cool person at a party is equivalent to reaching for connection, familiarity, and communication.

The Concluding Paragraph

Your conclusion should restate the thesis, act as a general wrap-up for your essay, and consider questions or ideas beyond what you discussed in the body paragraphs. A critical analysis essay can also end with a call to action about engaging with the analyzed piece, but this isn’t a requirement.

In conclusion, Show Off! How To Be Cool At Parties is an instructional video that acts as a direct response to politics and trauma of the time through the social archetype of the cool person at a party. Although it presents a hazy idea of what “coolness” could look like, the video begs the opposite question: How does one become uncool at parties? Warner’s introduction to the video includes the rule of having fun, not for one’s own sake, but to ensure that one’s friends are having fun. Perhaps the true turning point of “cool” is thinking outward.

Let’s Get Critical!

Critical analysis essays can be difficult for people of all education levels. Learning to think (and write) critically comes with practice, so don’t be afraid to play around with your language. Discover new ways to engage with what you read, watch, experience, or listen to using our helpful tips for writing a critical analysis essay.

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Critical thinking, reflection, reading and writing

Social Work students in particular need to develop their ability to think and reflect critically and provide critical analysis in their written work.  If you feel you need to develop in this area or have had feedback on your assignments asking you to be more critical, you can get one to one help from the  Writing Development team    at the library.  Alternatively you could attend or watch one of their pre recorded workshops on Critical Writing . Workshops are advertised on the library webpage .

Skills for Study

Critical thinking model

Plymouth University has devised a critical thinking model to help you reflect and analyse a critical incident and how this can be used in your critical writing. This video shows the basics of the model:

Critical thinking and writing resources

There are a selection of books on the Academic Writing webpage of the library to help you with critical thinking

Stella Cottrell, Critical Thinking Skills and and Kate Williams, Getting Critical are practical books that you can work through to improve your skills and gain confidence in this area. The other books listed are specific to critical reading and writing in Social Work.

Oxford Brookes University has developed a guide ' Be more critical ' aimed at Health and Social Care students.

Critical reflection resources

A selection of articles and books to help you reflect critically on your practice:

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What Are Critical Thinking Skills and Why Are They Important?

Learn what critical thinking skills are, why they’re important, and how to develop and apply them in your workplace and everyday life.

We often use critical thinking skills without even realizing it. When you make a decision, such as which cereal to eat for breakfast, you're using critical thinking to determine the best option for you that day.

Critical thinking is like a muscle that can be exercised and built over time. It is a skill that can help propel your career to new heights. You'll be able to solve workplace issues, use trial and error to troubleshoot ideas, and more.

We'll take you through what it is and some examples so you can begin your journey in mastering this skill.

What is critical thinking?

Critical thinking is the ability to interpret, evaluate, and analyze facts and information that are available, to form a judgment or decide if something is right or wrong.

More than just being curious about the world around you, critical thinkers make connections between logical ideas to see the bigger picture. Building your critical thinking skills means being able to advocate your ideas and opinions, present them in a logical fashion, and make decisions for improvement.

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Why is critical thinking important?

Critical thinking is useful in many areas of your life, including your career. It makes you a well-rounded individual, one who has looked at all of their options and possible solutions before making a choice.

According to the University of the People in California, having critical thinking skills is important because they are [ 1 ]:

Crucial for the economy

Essential for improving language and presentation skills

Very helpful in promoting creativity

Important for self-reflection

The basis of science and democracy 

Critical thinking skills are used every day in a myriad of ways and can be applied to situations such as a CEO approaching a group project or a nurse deciding in which order to treat their patients.

Examples of common critical thinking skills

Critical thinking skills differ from individual to individual and are utilized in various ways. Examples of common critical thinking skills include:

Identification of biases: Identifying biases means knowing there are certain people or things that may have an unfair prejudice or influence on the situation at hand. Pointing out these biases helps to remove them from contention when it comes to solving the problem and allows you to see things from a different perspective.

Research: Researching details and facts allows you to be prepared when presenting your information to people. You’ll know exactly what you’re talking about due to the time you’ve spent with the subject material, and you’ll be well-spoken and know what questions to ask to gain more knowledge. When researching, always use credible sources and factual information.

Open-mindedness: Being open-minded when having a conversation or participating in a group activity is crucial to success. Dismissing someone else’s ideas before you’ve heard them will inhibit you from progressing to a solution, and will often create animosity. If you truly want to solve a problem, you need to be willing to hear everyone’s opinions and ideas if you want them to hear yours.

Analysis: Analyzing your research will lead to you having a better understanding of the things you’ve heard and read. As a true critical thinker, you’ll want to seek out the truth and get to the source of issues. It’s important to avoid taking things at face value and always dig deeper.

Problem-solving: Problem-solving is perhaps the most important skill that critical thinkers can possess. The ability to solve issues and bounce back from conflict is what helps you succeed, be a leader, and effect change. One way to properly solve problems is to first recognize there’s a problem that needs solving. By determining the issue at hand, you can then analyze it and come up with several potential solutions.

How to develop critical thinking skills

You can develop critical thinking skills every day if you approach problems in a logical manner. Here are a few ways you can start your path to improvement:

1. Ask questions.

Be inquisitive about everything. Maintain a neutral perspective and develop a natural curiosity, so you can ask questions that develop your understanding of the situation or task at hand. The more details, facts, and information you have, the better informed you are to make decisions.

2. Practice active listening.

Utilize active listening techniques, which are founded in empathy, to really listen to what the other person is saying. Critical thinking, in part, is the cognitive process of reading the situation: the words coming out of their mouth, their body language, their reactions to your own words. Then, you might paraphrase to clarify what they're saying, so both of you agree you're on the same page.

3. Develop your logic and reasoning.

This is perhaps a more abstract task that requires practice and long-term development. However, think of a schoolteacher assessing the classroom to determine how to energize the lesson. There's options such as playing a game, watching a video, or challenging the students with a reward system. Using logic, you might decide that the reward system will take up too much time and is not an immediate fix. A video is not exactly relevant at this time. So, the teacher decides to play a simple word association game.

Scenarios like this happen every day, so next time, you can be more aware of what will work and what won't. Over time, developing your logic and reasoning will strengthen your critical thinking skills.

Learn tips and tricks on how to become a better critical thinker and problem solver through online courses from notable educational institutions on Coursera. Start with Introduction to Logic and Critical Thinking from Duke University or Mindware: Critical Thinking for the Information Age from the University of Michigan.

Article sources

University of the People, “ Why is Critical Thinking Important?: A Survival Guide , https://www.uopeople.edu/blog/why-is-critical-thinking-important/.” Accessed May 18, 2023.

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Home — Essay Samples — Entertainment — Movie Review — Toxin: A Critical Analysis of Robin Cook’s Medical Thriller

Toxin: a Critical Analysis of Robin Cook's Medical Thriller

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Introduction, narrative structure and plot development, character development and ethical dilemmas, thematic depth and social commentary.

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Microsoft Azure Blog

Category: AI + Machine Learning • 11 min read

From code to production: New ways Azure helps you build transformational AI experiences   chevron_right

By Jessica Hawk Corporate Vice President, Data, AI, and Digital Applications, Product Marketing 

What was once a distant promise is now manifesting—and not only through the type of apps that are possible, but how you can build them. With Azure, we’re meeting you where you are today—and paving the way to where you’re going. So let’s jump right into some of what you’ll learn over the next few days. Welcome to Build 2024!

Unleashing innovation: The new era of compute powering Azure AI solutions   chevron_right

By Omar Khan General Manager, Azure Product Marketing

New models added to the Phi-3 family, available on Microsoft Azure   chevron_right

By Misha Bilenko Corporate Vice President, Microsoft GenAI

Analytics , Announcements , Azure Kubernetes Service (AKS) , Azure Monitor , Compute , Containers

Published June 5, 2024 • 4 min read

Announcing Advanced Container Networking Services for your Azure Kubernetes Service clusters   chevron_right

By Deepak Bansal Corporate Vice President and Technical Fellow, Microsoft Azure , and Chandan Aggarwal Partner Group Engineering Manager, Microsoft Azure

Microsoft’s Azure Container Networking team is excited to announce a new offering called Advanced Container Networking Services. It’s a suite of services built on top of existing networking solutions for Azure Kubernetes Services (AKS) to address complex challenges around observability, security, and compliance.

AI + Machine Learning , Announcements , Azure AI Content Safety , Azure AI Studio , Azure OpenAI Service , Partners

Published May 13, 2024 • 2 min read

Introducing GPT-4o: OpenAI’s new flagship multimodal model now in preview on Azure   chevron_right

By Eric Boyd Corporate Vice President, Azure AI Platform, Microsoft

Microsoft is thrilled to announce the launch of GPT-4o, OpenAI’s new flagship model on Azure AI. This groundbreaking multimodal model integrates text, vision, and audio capabilities, setting a new standard for generative and conversational AI experiences.

AI + Machine Learning , Announcements , Azure AI , Azure Cosmos DB , Azure Kubernetes Service (AKS) , Azure Migrate , Azure Web PubSub , Compute , Industry trends

Published May 6, 2024 • 5 min read

Harnessing the power of intelligent apps through modernization   chevron_right

By Mike Hulme GM, Azure Digital Applications Marketing

81% of organizations believe AI will give them a competitive edge. Applications are where AI comes to life. Intelligent applications, powered by AI and machine learning (ML) algorithms are pivotal to enhancing performance and stimulating growth. Thus, innovating with intelligent apps is crucial for businesses looking to gain competitive advantage and accelerate growth in this era of AI.

AI + Machine Learning , Announcements , Azure AI , Azure AI Search , Azure App Service , Azure Cosmos DB , Azure Database for PostgreSQL , Azure Databricks , Azure DevOps , Azure Health Data Services , Azure Machine Learning , Azure Managed Applications , Azure SQL Database , Customer stories , DevOps , Events , Microsoft Azure portal , Microsoft Copilot for Azure , Microsoft Defender for Cloud , Migration , SQL Server on Azure Virtual Machines

Published May 2, 2024 • 11 min read

What’s new in Azure Data, AI, and Digital Applications: Harness the power of intelligent apps    chevron_right

Sharing insights on technology transformation along with important updates and resources about the data, AI, and digital application solutions that make Microsoft Azure the platform for the era of AI.

Latest posts

AI + Machine Learning , Events , Microsoft Azure portal , Partners

Published June 13, 2024 • 4 min read

Microsoft and ServiceNow at Knowledge 2024: Introducing generative AI innovation   chevron_right

By Katharine Kennedy Global General Manager, Microsoft

Microsoft is proud to partner with ServiceNow, a leader in digital workflows and generative AI, to create seamless and powerful experiences that empower every organization on the planet to achieve more.

Azure App Service , Azure DevOps , Azure Functions , Azure Migrate , Azure Synapse Analytics , Compute , Containers , Management and Governance , Migration

Published June 13, 2024 • 6 min read

Get the best value in your cloud journey with Azure pricing offers and resources   chevron_right

By Kyle Ikeda Senior Product Marketing Manager

This blog post will show you how to approach and think about pricing throughout your cloud adoption journey. We will also give an example of how a hypothetical digital media company would approach their Azure pricing needs as they transition from evaluating and planning to setting up and running their cloud solutions.

Best practices , How to , Hybrid + Multicloud , Microsoft Entra ID , Microsoft Sentinel , Storage

Published June 12, 2024 • 5 min read

Unlock new potential for your SAP workloads on Azure with these learning paths   chevron_right

Together, SAP and Microsoft are not just providing tools and services but are also creating ecosystems that foster innovation and transformation, enabling businesses to stay competitive in a rapidly evolving digital landscape.

AI + Machine Learning , Azure AI , Azure OpenAI Service , Partners

Azure OpenAI Service: Transforming legal practices with generative AI solutions   chevron_right

By Andy Beatman Director of Product Marketing, Azure AI

The integration of Microsoft Azure AI Services is assisting legal professionals in managing data, conducting reviews, and offering services. The impact of AI technologies on the legal industry will grow, driving greater efficiencies and yielding better outcomes for all stakeholders.

AI + Machine Learning , Analytics , Azure Compute , Azure Data Lake Storage , Azure Databricks , Azure Monitor , Azure OpenAI Service , Azure Security Center , Best practices , Microsoft Entra ID , Partners

Published June 10, 2024 • 8 min read

Azure Databricks: Differentiated synergy    chevron_right

By Jason Pereira Sr. Product Marketing Lead, Data & AI , and Lindsey Allen General Manager, Azure Databricks

Databricks, a pioneer of the Data Lakehouse an integral component of their Data Intelligence Platform is available as a fully managed first party Data & AI solution on Microsoft Azure as Azure Databricks, making Azure the optimal cloud for running Databricks workloads. This blog post discusses the key advantages of Azure Databricks in detail.

AI + Machine Learning , Announcements , Azure Database for PostgreSQL , Azure Machine Learning , Azure OpenAI Service , Events , Migration

Published June 5, 2024 • 5 min read

Raise the bar on AI-powered app development with Azure Database for PostgreSQL   chevron_right

By Ramnik Gulati Sr. Director, Product Marketing of Microsoft Operational Databases

By harnessing the might of PostgreSQL in the cloud—with all the scalability and convenience you expect—comes Microsoft Azure Database for PostgreSQL. This fully managed service takes the hassle out of managing your PostgreSQL instances, allowing you to focus on what really matters: building amazing, AI-powered applications.

AI + Machine Learning , Azure AI , Azure AI Services , Azure OpenAI Service , Cloud Services , Partners

Published June 4, 2024 • 10 min read

Unlock AI innovation with new joint capabilities from Microsoft and SAP   chevron_right

By Silvio Bessa General Manager, SAP Business Unit

Learn more about the transformative synergy of the Microsoft Cloud and RISE with SAP for business.

AI + Machine Learning , Announcements , Azure VMware Solution , Migration , Partners

Published May 30, 2024 • 3 min read

Microsoft and Broadcom to support license portability for VMware Cloud Foundation on Azure VMware Solution   chevron_right

By Brett Tanzer Vice President, Product Management

Microsoft and Broadcom are expanding our partnership with plans to support VMware Cloud Foundation subscriptions on Azure VMware Solution. Customers that own or purchase licenses for VMware Cloud Foundation will be able to use those licenses on Azure VMware Solution, as well as their own datacenters, giving them flexibility to meet changing business needs.

Announcements , Azure Bastion , Security

Published May 30, 2024 • 4 min read

Enhance your security capabilities with Azure Bastion Premium   chevron_right

By Aaron Tsang Product Manager, Microsoft

Microsoft Azure Bastion, now in public preview, will provide advanced recording, monitoring, and auditing capabilities for customers handling highly sensitive workloads.