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Why Is Critical Thinking Important and How to Improve It

Updated: July 8, 2024

Published: April 2, 2020

Why is critical thinking important? The decisions that you make affect your quality of life. And if you want to ensure that you live your best, most successful and happy life, you’re going to want to make conscious choices. That can be done with a simple thing known as critical thinking. Here’s how to improve your critical thinking skills and make decisions that you won’t regret.

What Is Critical Thinking?

Critical thinking is the process of analyzing facts to form a judgment. Essentially, it involves thinking about thinking. Historically, it dates back to the teachings of Socrates , as documented by Plato.

Today, it is seen as a complex concept understood best by philosophers and psychologists. Modern definitions include “reasonable, reflective thinking focused on deciding what to believe or do” and “deciding what’s true and what you should do.”

The Importance Of Critical Thinking

Why is critical thinking important? Good question! Here are a few undeniable reasons why it’s crucial to have these skills.

1. Critical Thinking Is Universal

Critical thinking is a domain-general thinking skill. What does this mean? It means that no matter what path or profession you pursue, these skills will always be relevant and will always be beneficial to your success. They are not specific to any field.

2. Crucial For The Economy

Our future depends on technology, information, and innovation. Critical thinking is needed for our fast-growing economies, to solve problems as quickly and as effectively as possible.

3. Improves Language & Presentation Skills

In order to best express ourselves, we need to know how to think clearly and systematically — meaning practice critical thinking! Critical thinking also means knowing how to break down texts, and in turn, improve our ability to comprehend.

4. Promotes Creativity

By practicing critical thinking, we are allowing ourselves not only to solve problems but also to come up with new and creative ideas to do so. Critical thinking allows us to analyze these ideas and adjust them accordingly.

5. Important For Self-Reflection

Without critical thinking, how can we really live a meaningful life? We need this skill to self-reflect and justify our ways of life and opinions. Critical thinking provides us with the tools to evaluate ourselves in the way that we need to.

Photo by Marcelo Chagas from Pexels

6. the basis of science & democracy.

In order to have a democracy and to prove scientific facts, we need critical thinking in the world. Theories must be backed up with knowledge. In order for a society to effectively function, its citizens need to establish opinions about what’s right and wrong (by using critical thinking!).

Benefits Of Critical Thinking

We know that critical thinking is good for society as a whole, but what are some benefits of critical thinking on an individual level? Why is critical thinking important for us?

1. Key For Career Success

Critical thinking is crucial for many career paths. Not just for scientists, but lawyers , doctors, reporters, engineers , accountants, and analysts (among many others) all have to use critical thinking in their positions. In fact, according to the World Economic Forum, critical thinking is one of the most desirable skills to have in the workforce, as it helps analyze information, think outside the box, solve problems with innovative solutions, and plan systematically.

2. Better Decision Making

There’s no doubt about it — critical thinkers make the best choices. Critical thinking helps us deal with everyday problems as they come our way, and very often this thought process is even done subconsciously. It helps us think independently and trust our gut feeling.

3. Can Make You Happier!

While this often goes unnoticed, being in touch with yourself and having a deep understanding of why you think the way you think can really make you happier. Critical thinking can help you better understand yourself, and in turn, help you avoid any kind of negative or limiting beliefs, and focus more on your strengths. Being able to share your thoughts can increase your quality of life.

4. Form Well-Informed Opinions

There is no shortage of information coming at us from all angles. And that’s exactly why we need to use our critical thinking skills and decide for ourselves what to believe. Critical thinking allows us to ensure that our opinions are based on the facts, and help us sort through all that extra noise.

5. Better Citizens

One of the most inspiring critical thinking quotes is by former US president Thomas Jefferson: “An educated citizenry is a vital requisite for our survival as a free people.” What Jefferson is stressing to us here is that critical thinkers make better citizens, as they are able to see the entire picture without getting sucked into biases and propaganda.

6. Improves Relationships

While you may be convinced that being a critical thinker is bound to cause you problems in relationships, this really couldn’t be less true! Being a critical thinker can allow you to better understand the perspective of others, and can help you become more open-minded towards different views.

7. Promotes Curiosity

Critical thinkers are constantly curious about all kinds of things in life, and tend to have a wide range of interests. Critical thinking means constantly asking questions and wanting to know more, about why, what, who, where, when, and everything else that can help them make sense of a situation or concept, never taking anything at face value.

8. Allows For Creativity

Critical thinkers are also highly creative thinkers, and see themselves as limitless when it comes to possibilities. They are constantly looking to take things further, which is crucial in the workforce.

9. Enhances Problem Solving Skills

Those with critical thinking skills tend to solve problems as part of their natural instinct. Critical thinkers are patient and committed to solving the problem, similar to Albert Einstein, one of the best critical thinking examples, who said “It’s not that I’m so smart; it’s just that I stay with problems longer.” Critical thinkers’ enhanced problem-solving skills makes them better at their jobs and better at solving the world’s biggest problems. Like Einstein, they have the potential to literally change the world.

10. An Activity For The Mind

Just like our muscles, in order for them to be strong, our mind also needs to be exercised and challenged. It’s safe to say that critical thinking is almost like an activity for the mind — and it needs to be practiced. Critical thinking encourages the development of many crucial skills such as logical thinking, decision making, and open-mindness.

11. Creates Independence

When we think critically, we think on our own as we trust ourselves more. Critical thinking is key to creating independence, and encouraging students to make their own decisions and form their own opinions.

12. Crucial Life Skill

Critical thinking is crucial not just for learning, but for life overall! Education isn’t just a way to prepare ourselves for life, but it’s pretty much life itself. Learning is a lifelong process that we go through each and every day.

How To Improve Your Critical Thinking

Now that you know the benefits of thinking critically, how do you actually do it?

• Define Your Question: When it comes to critical thinking, it’s important to always keep your goal in mind. Know what you’re trying to achieve, and then figure out how to best get there.
• Gather Reliable Information: Make sure that you’re using sources you can trust — biases aside. That’s how a real critical thinker operates!
• Ask The Right Questions: We all know the importance of questions, but be sure that you’re asking the right questions that are going to get you to your answer.
• Look Short & Long Term: When coming up with solutions, think about both the short- and long-term consequences. Both of them are significant in the equation.
• Explore All Sides: There is never just one simple answer, and nothing is black or white. Explore all options and think outside of the box before you come to any conclusions.

How Is Critical Thinking Developed At School?

Critical thinking is developed in nearly everything we do, but much of this essential skill is encouraged and practiced in school. Fostering a culture of inquiry is crucial, encouraging students to ask questions, analyze information, and evaluate evidence.

Teaching strategies like Socratic questioning, problem-based learning, and collaborative discussions help students think for themselves. When teachers ask questions, students can respond critically and reflect on their learning. Group discussions also expand their thinking, making them independent thinkers and effective problem solvers.

How Does Critical Thinking Apply To Your Career?

Critical thinking is a valuable asset in any career. Employers value employees who can think critically, ask insightful questions, and offer creative solutions. Demonstrating critical thinking skills can set you apart in the workplace, showing your ability to tackle complex problems and make informed decisions.

In many careers, from law and medicine to business and engineering, critical thinking is essential. Lawyers analyze cases, doctors diagnose patients, business analysts evaluate market trends, and engineers solve technical issues—all requiring strong critical thinking skills.

Critical thinking also enhances your ability to communicate effectively, making you a better team member and leader. By analyzing and evaluating information, you can present clear, logical arguments and make persuasive presentations.

Incorporating critical thinking into your career helps you stay adaptable and innovative. It encourages continuous learning and improvement, which are crucial for professional growth and success in a rapidly changing job market.

Photo by Oladimeji Ajegbile from Pexels

Critical thinking is a vital skill with far-reaching benefits for personal and professional success. It involves systematic skills such as analysis, evaluation, inference, interpretation, and explanation to assess information and arguments.

By gathering relevant data, considering alternative perspectives, and using logical reasoning, critical thinking enables informed decision-making. Reflecting on and refining these processes further enhances their effectiveness.

The future of critical thinking holds significant importance as it remains essential for adapting to evolving challenges and making sound decisions in various aspects of life.

What are the benefits of developing critical thinking skills?

Critical thinking enhances decision-making, problem-solving, and the ability to evaluate information critically. It helps in making informed decisions, understanding others’ perspectives, and improving overall cognitive abilities.

How does critical thinking contribute to problem-solving abilities?

Critical thinking enables you to analyze problems thoroughly, consider multiple solutions, and choose the most effective approach. It fosters creativity and innovative thinking in finding solutions.

What role does critical thinking play in academic success?

Critical thinking is crucial in academics as it allows you to analyze texts, evaluate evidence, construct logical arguments, and understand complex concepts, leading to better academic performance.

How does critical thinking promote effective communication skills?

Critical thinking helps you articulate thoughts clearly, listen actively, and engage in meaningful discussions. It improves your ability to argue logically and understand different viewpoints.

How can critical thinking skills be applied in everyday situations?

You can use critical thinking to make better personal and professional decisions, solve everyday problems efficiently, and understand the world around you more deeply.

What role does skepticism play in critical thinking?

Skepticism encourages questioning assumptions, evaluating evidence, and distinguishing between facts and opinions. It helps in developing a more rigorous and open-minded approach to thinking.

What strategies can enhance critical thinking?

Strategies include asking probing questions, engaging in reflective thinking, practicing problem-solving, seeking diverse perspectives, and analyzing information critically and logically.

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How to Improve Your Critical Thinking Skills

Traditional tools and new technologies..

Posted September 29, 2023 | Reviewed by Lybi Ma

Technology provides access to vast information and makes daily life easier. Yet, too much reliance on technology potentially interferes with the acquisition and maintenance of critical thinking skills in several ways:

1. Information Overload : The constant influx of data can discourage deep critical thinking as we may come to rely on quick, surface-level information rather than delving deeply into a subject.

2. Shortened Attention Span: Frequent digital distractions can disrupt our ability for the sustained focus and concentration required for critical thinking.

3. Confirmatory Bias and Echo Chambers: Technology, including social media and personalized content algorithms, can reinforce confirmation bias . People are often exposed to information that aligns with their beliefs and opinions, making them less likely to encounter diverse perspectives and engage in critical thinking about opposing views.

4. Reduced Problem-Solving Opportunities: Technology often provides quick solutions to problems. While this benefits efficiency, it may discourage individuals from engaging in complex problem-solving, a fundamental aspect of critical thinking.

5. Loss of Research Skills: The ease of accessing information online can diminish traditional research skills, such as library research or in-depth reading. These skills are essential for critical thinking, as they involve evaluating sources, synthesizing information, and analyzing complex texts.

While technology can pose challenges to developing critical thinking skills, it's important to note that technology can also be a valuable tool for learning and skill development. It can provide access to educational resources, facilitate collaboration , and support critical thinking when used thoughtfully and intentionally. Balancing technology use with activities that encourage deep thinking and analysis is vital to lessening its potential adverse effects on critical thinking.

Writing is a traditional and powerful tool to exercise and improve your critical thinking skills. Consider these ways writing can help enhance critical thinking:

1. Clarity of Thought: Writing requires that you articulate your thoughts clearly and coherently. When you need to put your ideas on paper, you must organize them logically, which requires a deeper understanding of the subject matter.

2. Analysis and Evaluation: Critical thinking involves analyzing and evaluating information. When you write, you often need to assess the validity and relevance of different sources, arguments, or pieces of evidence, which hone your critical thinking skills.

3. Problem-Solving: Writing can be a problem-solving exercise in itself. Whether crafting an argument, developing a thesis, or finding the right words to express your ideas, writing requires thinking critically about approaching these challenges effectively.

4. Research Skills: Good writing often involves research, and research requires critical thinking. You need to assess the credibility of sources, synthesize information, and draw conclusions based on the evidence you gather.

5. Argumentation: Constructing a persuasive argument in writing is a complex process requiring critical thinking. You must anticipate counterarguments, provide evidence to support your claims, and address potential weaknesses in your reasoning.

6. Revision and Editing: To be an influential writer, you must learn to read your work critically. Editing and revising requires evaluating your writing objectively, identifying areas that need improvement, and refining your ideas and arguments.

7. Problem Identification: In some cases, writing can help you identify problems or gaps in your thinking. As you write, you might realize that your arguments are not as strong as you initially thought or that you need more information to support your claims. This recognition of limitations is a crucial aspect of critical thinking.

Writing is a dynamic process that engages multiple facets of critical thinking. It has been a valuable tool used in education , business, and personal development for centuries.

Yet, this traditional approach of self-generated written thoughts is rapidly being supplanted by AI -generated writing tools like Chat GPT (Generative Pre-trained Transformer. With over 100 million users of Chat GPT alone, we cannot ignore its potential impact. How might the increasing reliance on AI-generated writing tools influence our critical thinking skills? The impact can vary depending on how the tools are used and the context in which they are employed.

Critical thinking involves evaluating information sources for credibility, relevance, and bias. If individuals consistently trust the information provided by chatbots without critically assessing its quality, it can hinder their development of critical thinking skills. This is especially true if they depend on the chatbot to provide answers without questioning or verifying the information. Relying solely on chatbots for answers may also reduce people's effort in problem-solving. Critical thinking often requires wrestling with complex problems, considering multiple perspectives, and generating creative solutions. If we default to chatbots for quick answers, we may miss opportunities to develop these skills.

However, it's essential to note that the impact of chatbots on critical thinking skills may not be entirely negative. These tools can also have positive effects:

1. Chatbots provide quick access to vast information, which can benefit research and problem-solving. When used as a supplement to critical thinking, they can enhance the efficiency of information retrieval.

2. Chatbots can sometimes assist in complex tasks by providing relevant data or suggestions. When individuals critically evaluate and integrate this information into their decision-making process, it can enhance their critical thinking.

3. Chatbots can be used as learning aids. They can provide explanations, examples, and guidance, which can support skill development and, when used effectively, encourage critical thinking.

In summary, the impact of chatbots on critical thinking skills depends on how we use them. The effect will be harmful if they become a crutch to avoid independent thought or analysis. However, they can be valuable resources when used as tools to facilitate and augment critical thinking and writing processes. Individuals must balance leveraging the convenience of chatbots and actively engaging in independent critical thinking and problem-solving to maintain and enhance their cognitive abilities. You can do that effectively through writing regularly.

Copyright 2023 Tara Well, PhD

Tara Well, Ph.D. , is a professor in the department of psychology at Barnard College of Columbia University.

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Critical Thinking: A Simple Guide and Why It’s Important

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Critical Thinking: A Simple Guide and Why It’s Important was originally published on Ivy Exec .

Strong critical thinking skills are crucial for career success, regardless of educational background. It embodies the ability to engage in astute and effective decision-making, lending invaluable dimensions to professional growth.

At its essence, critical thinking is the ability to analyze, evaluate, and synthesize information in a logical and reasoned manner. It’s not merely about accumulating knowledge but harnessing it effectively to make informed decisions and solve complex problems. In the dynamic landscape of modern careers, honing this skill is paramount.

The Impact of Critical Thinking on Your Career

☑ problem-solving mastery.

Visualize critical thinking as the Sherlock Holmes of your career journey. It facilitates swift problem resolution akin to a detective unraveling a mystery. By methodically analyzing situations and deconstructing complexities, critical thinkers emerge as adept problem solvers, rendering them invaluable assets in the workplace.

☑ Refined Decision-Making

Navigating dilemmas in your career path resembles traversing uncertain terrain. Critical thinking acts as a dependable GPS, steering you toward informed decisions. It involves weighing options, evaluating potential outcomes, and confidently choosing the most favorable path forward.

☑ Enhanced Teamwork Dynamics

Within collaborative settings, critical thinkers stand out as proactive contributors. They engage in scrutinizing ideas, proposing enhancements, and fostering meaningful contributions. Consequently, the team evolves into a dynamic hub of ideas, with the critical thinker recognized as the architect behind its success.

☑ Communication Prowess

Effective communication is the cornerstone of professional interactions. Critical thinking enriches communication skills, enabling the clear and logical articulation of ideas. Whether in emails, presentations, or casual conversations, individuals adept in critical thinking exude clarity, earning appreciation for their ability to convey thoughts seamlessly.

☑ Adaptability and Resilience

Perceptive individuals adept in critical thinking display resilience in the face of unforeseen challenges. Instead of succumbing to panic, they assess situations, recalibrate their approaches, and persist in moving forward despite adversity.

☑ Fostering Innovation

Innovation is the lifeblood of progressive organizations, and critical thinking serves as its catalyst. Proficient critical thinkers possess the ability to identify overlooked opportunities, propose inventive solutions, and streamline processes, thereby positioning their organizations at the forefront of innovation.

☑ Confidence Amplification

Critical thinkers exude confidence derived from honing their analytical skills. This self-assurance radiates during job interviews, presentations, and daily interactions, catching the attention of superiors and propelling career advancement.

So, how can one cultivate and harness this invaluable skill?

✅ developing curiosity and inquisitiveness:.

Embrace a curious mindset by questioning the status quo and exploring topics beyond your immediate scope. Cultivate an inquisitive approach to everyday situations. Encourage a habit of asking “why” and “how” to deepen understanding. Curiosity fuels the desire to seek information and alternative perspectives.

✅ Practice Reflection and Self-Awareness:

Engage in reflective thinking by assessing your thoughts, actions, and decisions. Regularly introspect to understand your biases, assumptions, and cognitive processes. Cultivate self-awareness to recognize personal prejudices or cognitive biases that might influence your thinking. This allows for a more objective analysis of situations.

✅ Strengthening Analytical Skills:

Practice breaking down complex problems into manageable components. Analyze each part systematically to understand the whole picture. Develop skills in data analysis, statistics, and logical reasoning. This includes understanding correlation versus causation, interpreting graphs, and evaluating statistical significance.

✅ Engaging in Active Listening and Observation:

Actively listen to diverse viewpoints without immediately forming judgments. Allow others to express their ideas fully before responding. Observe situations attentively, noticing details that others might overlook. This habit enhances your ability to analyze problems more comprehensively.

✅ Encouraging Intellectual Humility and Open-Mindedness:

Foster intellectual humility by acknowledging that you don’t know everything. Be open to learning from others, regardless of their position or expertise. Cultivate open-mindedness by actively seeking out perspectives different from your own. Engage in discussions with people holding diverse opinions to broaden your understanding.

✅ Practicing Problem-Solving and Decision-Making:

Engage in regular problem-solving exercises that challenge you to think creatively and analytically. This can include puzzles, riddles, or real-world scenarios. When making decisions, consciously evaluate available information, consider various alternatives, and anticipate potential outcomes before reaching a conclusion.

✅ Continuous Learning and Exposure to Varied Content:

Read extensively across diverse subjects and formats, exposing yourself to different viewpoints, cultures, and ways of thinking. Engage in courses, workshops, or seminars that stimulate critical thinking skills. Seek out opportunities for learning that challenge your existing beliefs.

✅ Engage in Constructive Disagreement and Debate:

Encourage healthy debates and discussions where differing opinions are respectfully debated.

This practice fosters the ability to defend your viewpoints logically while also being open to changing your perspective based on valid arguments. Embrace disagreement as an opportunity to learn rather than a conflict to win. Engaging in constructive debate sharpens your ability to evaluate and counter-arguments effectively.

✅ Utilize Problem-Based Learning and Real-World Applications:

Engage in problem-based learning activities that simulate real-world challenges. Work on projects or scenarios that require critical thinking skills to develop practical problem-solving approaches. Apply critical thinking in real-life situations whenever possible.

This could involve analyzing news articles, evaluating product reviews, or dissecting marketing strategies to understand their underlying rationale.

In conclusion, critical thinking is the linchpin of a successful career journey. It empowers individuals to navigate complexities, make informed decisions, and innovate in their respective domains. Embracing and honing this skill isn’t just an advantage; it’s a necessity in a world where adaptability and sound judgment reign supreme.

So, as you traverse your career path, remember that the ability to think critically is not just an asset but the differentiator that propels you toward excellence.

Work Life is Atlassian’s flagship publication dedicated to unleashing the potential of every team through real-life advice, inspiring stories, and thoughtful perspectives from leaders around the world.

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How to build critical thinking skills for better decision-making

It’s simple in theory, but tougher in practice – here are five tips to get you started.

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Have you heard the riddle about two coins that equal thirty cents, but one of them is not a nickel? What about the one where a surgeon says they can’t operate on their own son?

Those brain teasers tap into your critical thinking skills. But your ability to think critically isn’t just helpful for solving those random puzzles – it plays a big role in your career. 

An impressive 81% of employers say critical thinking carries a lot of weight when they’re evaluating job candidates. It ranks as the top competency companies consider when hiring recent graduates (even ahead of communication ). Plus, once you’re hired, several studies show that critical thinking skills are highly correlated with better job performance.

So what exactly are critical thinking skills? And even more importantly, how do you build and improve them? 

What is critical thinking?

Critical thinking is the ability to evaluate facts and information, remain objective, and make a sound decision about how to move forward.

Does that sound like how you approach every decision or problem? Not so fast. Critical thinking seems simple in theory but is much tougher in practice, which helps explain why 65% of employers say their organization has a need for more critical thinking. 

In reality, critical thinking doesn’t come naturally to a lot of us. In order to do it well, you need to:

• Remain open-minded and inquisitive, rather than relying on assumptions or jumping to conclusions
• Ask questions and dig deep, rather than accepting information at face value
• Keep your own biases and perceptions in check to stay as objective as possible
• Rely on your emotional intelligence to fill in the blanks and gain a more well-rounded understanding of a situation

So, critical thinking isn’t just being intelligent or analytical. In many ways, it requires you to step outside of yourself, let go of your own preconceived notions, and approach a problem or situation with curiosity and fairness.

It’s a challenge, but it’s well worth it. Critical thinking skills will help you connect ideas, make reasonable decisions, and solve complex problems.

7 critical thinking skills to help you dig deeper

Critical thinking is often labeled as a skill itself (you’ll see it bulleted as a desired trait in a variety of job descriptions). But it’s better to think of critical thinking less as a distinct skill and more as a collection or category of skills. 

To think critically, you’ll need to tap into a bunch of your other soft skills. Here are seven of the most important. 

Open-mindedness

It’s important to kick off the critical thinking process with the idea that anything is possible. The more you’re able to set aside your own suspicions, beliefs, and agenda, the better prepared you are to approach the situation with the level of inquisitiveness you need. 

That means not closing yourself off to any possibilities and allowing yourself the space to pull on every thread – yes, even the ones that seem totally implausible.

As Christopher Dwyer, Ph.D. writes in a piece for Psychology Today , “Even if an idea appears foolish, sometimes its consideration can lead to an intelligent, critically considered conclusion.” He goes on to compare the critical thinking process to brainstorming . Sometimes the “bad” ideas are what lay the foundation for the good ones. 

Open-mindedness is challenging because it requires more effort and mental bandwidth than sticking with your own perceptions. Approaching problems or situations with true impartiality often means:

• Practicing self-regulation : Giving yourself a pause between when you feel something and when you actually react or take action.
• Challenging your own biases: Acknowledging your biases and seeking feedback are two powerful ways to get a broader understanding. 

Critical thinking example

In a team meeting, your boss mentioned that your company newsletter signups have been decreasing and she wants to figure out why.

At first, you feel offended and defensive – it feels like she’s blaming you for the dip in subscribers. You recognize and rationalize that emotion before thinking about potential causes. You have a hunch about what’s happening, but you will explore all possibilities and contributions from your team members.

Observation

Observation is, of course, your ability to notice and process the details all around you (even the subtle or seemingly inconsequential ones). Critical thinking demands that you’re flexible and willing to go beyond surface-level information, and solid observation skills help you do that.

Your observations help you pick up on clues from a variety of sources and experiences, all of which help you draw a final conclusion. After all, sometimes it’s the most minuscule realization that leads you to the strongest conclusion.

Over the next week or so, you keep a close eye on your company’s website and newsletter analytics to see if numbers are in fact declining or if your boss’s concerns were just a fluke. 

Critical thinking hinges on objectivity. And, to be objective, you need to base your judgments on the facts – which you collect through research. You’ll lean on your research skills to gather as much information as possible that’s relevant to your problem or situation. 

Keep in mind that this isn’t just about the quantity of information – quality matters too. You want to find data and details from a variety of trusted sources to drill past the surface and build a deeper understanding of what’s happening. 

You dig into your email and website analytics to identify trends in bounce rates, time on page, conversions, and more. You also review recent newsletters and email promotions to understand what customers have received, look through current customer feedback, and connect with your customer support team to learn what they’re hearing in their conversations with customers.

The critical thinking process is sort of like a treasure hunt – you’ll find some nuggets that are fundamental for your final conclusion and some that might be interesting but aren’t pertinent to the problem at hand.

That’s why you need analytical skills. They’re what help you separate the wheat from the chaff, prioritize information, identify trends or themes, and draw conclusions based on the most relevant and influential facts. 

It’s easy to confuse analytical thinking with critical thinking itself, and it’s true there is a lot of overlap between the two. But analytical thinking is just a piece of critical thinking. It focuses strictly on the facts and data, while critical thinking incorporates other factors like emotions, opinions, and experiences. 

As you analyze your research, you notice that one specific webpage has contributed to a significant decline in newsletter signups. While all of the other sources have stayed fairly steady with regard to conversions, that one has sharply decreased.

You decide to move on from your other hypotheses about newsletter quality and dig deeper into the analytics. 

One of the traps of critical thinking is that it’s easy to feel like you’re never done. There’s always more information you could collect and more rabbit holes you could fall down.

But at some point, you need to accept that you’ve done your due diligence and make a decision about how to move forward. That’s where inference comes in. It’s your ability to look at the evidence and facts available to you and draw an informed conclusion based on those. 

When you’re so focused on staying objective and pursuing all possibilities, inference can feel like the antithesis of critical thinking. But ultimately, it’s your inference skills that allow you to move out of the thinking process and onto the action steps. 

You dig deeper into the analytics for the page that hasn’t been converting and notice that the sharp drop-off happened around the same time you switched email providers.

After looking more into the backend, you realize that the signup form on that page isn’t correctly connected to your newsletter platform. It seems like anybody who has signed up on that page hasn’t been fed to your email list. 

Communication

3 ways to improve your communication skills at work

If and when you identify a solution or answer, you can’t keep it close to the vest. You’ll need to use your communication skills to share your findings with the relevant stakeholders – like your boss, team members, or anybody who needs to be involved in the next steps.

Your analysis skills will come in handy here too, as they’ll help you determine what information other people need to know so you can avoid bogging them down with unnecessary details. 

In your next team meeting, you pull up the analytics and show your team the sharp drop-off as well as the missing connection between that page and your email platform. You ask the web team to reinstall and double-check that connection and you also ask a member of the marketing team to draft an apology email to the subscribers who were missed. 

Problem-solving

Critical thinking and problem-solving are two more terms that are frequently confused. After all, when you think critically, you’re often doing so with the objective of solving a problem.

The best way to understand how problem-solving and critical thinking differ is to think of problem-solving as much more narrow. You’re focused on finding a solution.

In contrast, you can use critical thinking for a variety of use cases beyond solving a problem – like answering questions or identifying opportunities for improvement. Even so, within the critical thinking process, you’ll flex your problem-solving skills when it comes time to take action. 

Once the fix is implemented, you monitor the analytics to see if subscribers continue to increase. If not (or if they increase at a slower rate than you anticipated), you’ll roll out some other tests like changing the CTA language or the placement of the subscribe form on the page.

5 ways to improve your critical thinking skills

Beyond the buzzwords: Why interpersonal skills matter at work

Think critically about critical thinking and you’ll quickly realize that it’s not as instinctive as you’d like it to be. Fortunately, your critical thinking skills are learned competencies and not inherent gifts – and that means you can improve them. Here’s how:

• Practice active listening: Active listening helps you process and understand what other people share. That’s crucial as you aim to be open-minded and inquisitive.
• Ask open-ended questions: If your critical thinking process involves collecting feedback and opinions from others, ask open-ended questions (meaning, questions that can’t be answered with “yes” or “no”). Doing so will give you more valuable information and also prevent your own biases from influencing people’s input.
• Scrutinize your sources: Figuring out what to trust and prioritize is crucial for critical thinking. Boosting your media literacy and asking more questions will help you be more discerning about what to factor in. It’s hard to strike a balance between skepticism and open-mindedness, but approaching information with questions (rather than unquestioning trust) will help you draw better conclusions. 
• Play a game: Remember those riddles we mentioned at the beginning? As trivial as they might seem, games and exercises like those can help you boost your critical thinking skills. There are plenty of critical thinking exercises you can do individually or as a team . 
• Give yourself time: Research shows that rushed decisions are often regrettable ones. That’s likely because critical thinking takes time – you can’t do it under the wire. So, for big decisions or hairy problems, give yourself enough time and breathing room to work through the process. It’s hard enough to think critically without a countdown ticking in your brain. 

Critical thinking really is critical

The ability to think critically is important, but it doesn’t come naturally to most of us. It’s just easier to stick with biases, assumptions, and surface-level information. 

But that route often leads you to rash judgments, shaky conclusions, and disappointing decisions. So here’s a conclusion we can draw without any more noodling: Even if it is more demanding on your mental resources, critical thinking is well worth the effort.

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Critical thinking is the one skillset you can't afford not to master

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What is critical thinking?

5 characteristics of critical thinking, what are critical thinking skills, and why are they important, 6 key critical thinking skills, critical thinking example in real-life, 13 ways to start thinking critically.

Whether you’re aiming to improve your performance at work or simply trying to live a more fulfilling life , you’ll need a variety of hard and soft skills to move the needle. Some skills come naturally to some people, while others need to develop them actively.

One of these skills is critical thinking. But critical thinking itself is made up of several types of skills that contribute to solving problems more effectively.

Let’s explore the different types of critical thinking skills and how you can start improving them to level up your career.

Critical thinking is the ability to analyze facts objectively and form a judgment. It is a form of emotional intelligence .

Someone with critical thinking skills can think clearly and rationally when the situation demands it. It allows them to perform problem-solving and decision-making more effectively. 

As a result, you can look further than what you see at face value. You’re able to analyze what you see from a situation and gain some insight that goes further than what’s obvious to anyone from the outside.

Critical thinking also requires being able to understand the logical connection between two or more ideas or concepts. For example, a team working on a company’s pricing strategy needs to think critically about several concepts. 

Both the marketing and sales teams must work together. They need to analyze how to maximize sales. But they need to do so while also meeting profit goals. It’s important to understand the logical connection between sales strategy and marketing logistics. It’s the only way to get a good outcome.

Critical thinking is different from creative thinking . Creative thinking is the ability to generate brand new, innovative ideas. On the other hand, critical thinking requires you to carefully and logically analyze what information is given to you. Both are important to maximize results in any given situation.

What defines critical thinking? How does it affect the decision-making process? Here are five characteristics that make up the ability to think critically.

1. Dispositions

Critical thinkers have specific traits that allow them to think the way they do. Some people are predisposed to these traits, while others need to develop them actively.

Some of these dispositions include:

• Open-mindedness
• Respecting evidence and reasoning
• Being able to consider different perspectives and points of view: in other words, having cognitive flexibility
• Not being stuck in one position
• Clarity and precision

2. Argument

Good critical thinkers need to make solid arguments. 

An argument is making a statement aided by supporting evidence. It’s important to use well thought-out arguments when you’re in a constructive conflict . When analyzing a situation critically, you’ll need to make several arguments in your own mind to come to a judgment. 

3. Reasoning

In addition to arguments, critical thinking also requires inferring conclusions. From the facts and arguments presented to you, you need to use reasoning skills to come to a logical conclusion. 

This conclusion will determine the best course of action to take.

4. Criteria

Critical thinking is sometimes a matter of discerning truth from fiction. Not all facts presented to you may have the same level of truth. Certain conditions need to be met for something to be considered believable, and a critical thinker needs to be able to understand that.

5. Metacognition

Metacognition is the ability to think about your own thinking. Critical thinkers should be able to analyze their thoughts so that they can judge whether or not they’ve thought everything through. This helps them come up with better hypotheses.

The critical thinking skills definition is: soft skills that help you in the critical thinking process. Developing these skills can improve your ability to think critically.

Critical thinking skills are considered one of many durable skills in the workplace . Many of these are soft skills that are also useful in other situations.

According to research by America Succeeds, critical thinking is in the top five most requested durable skills in job postings. Those top five durable skills get requested 2.6x more often than the top five hard skills. This goes to show that soft skills like critical thinking skills are in demand in the workplace.

Critical thinking skills are important for several reasons. These include helping you work independently and solve problems . Not all positions require ongoing critical thinking. But, those skills definitely matter to anyone who wants to uplevel their career. And even the most easygoing positions require at least some level of critical thinking skills.

For example, working as an accountant can be straightforward in most cases. But it may require critical thinking skills. For instance, what if certain expenses aren’t easily distributed in simple categories? Without critical thinking skills, an accountant will struggle to work independently and solve problems on their own.

Critical thinking abilities also matter in everyday life. Having a foundation for critical thinking can help you analyze several possible solutions for problems that pop up in the home. It can also help you:

• Analyze different viewpoints
• Come up with the best solution for complex problems
• Become a better learner

The key critical thinking skills are identifying biases, inference, research, identification, curiosity, and judging relevance.

Let’s explore these six critical thinking skills you should learn and why they’re so important to the critical thinking process.

1. Identifying biases

This critical thinking skill is necessary for metacognition, which is the fifth characteristic of critical thinking. It involves knowing when others have a cognitive bias and when you have one yourself.

Biases can influence how someone understands the facts presented to them. But when you’re aware of those biases, you can question yourself on those biases and consider other points of view.

Identifying biases is especially important for people who make hiring decisions. That’s because biases against groups of minorities can lead to inequalities in the workplace when not identified. 

For example, imagine a hiring manager comparing two resumes. Their gut feeling could guide them to discount one of the resumes due to a bias against the opposite gender. But let’s say this hiring manager realizes they have this bias. They can then question themselves on whether or not this bias is influencing their judgment. 

2. Inference

Inference is the ability to draw conclusions based on the information you have. Without inference, it can be difficult to take action once you’ve analyzed the facts presented to you. Processing information is key to coming up with a reasoned judgment.

For example, let’s go back to the accountant struggling to assign the correct category to a business expense. They can analyze other similar situations and infer the most logical category based on that information.

3. Research

Before you analyze facts and infer a conclusion, you need to find out what those facts are. Researching skills allow you to discover facts and figures to make an argument.

Not all situations will have the required information available to you. Researching skills are necessary to dig into a situation and gather the information you need to think critically.

Some situations don’t require further research. For example, a first responder who arrives on the scene of an automobile accident won’t perform further research. They’ll have to analyze what they see in front of them and decide which injuries are the most urgent to care for. 

On the other hand, someone performing a market analysis will need to research competitors and gather information before coming up with an opinion. 

4. Identification

Identification is different from inference and research. It involves being able to identify a problem but also what’s influencing that problem.

In short, identification is necessary for someone to realize that they need to think critically about something. Without proper identification skills, it will be difficult for someone to know when it’s time to analyze a situation. 

For example, let’s say you’re entering numbers in a spreadsheet. The numbers aren’t coming out as they usually do. Without identification skills, you could easily keep going without realizing there’s an issue. But when you identify what’s going on, you can see that something is broken in the spreadsheet’s formula.

Only once you identify the fact that the formula is broken can you start analyzing what’s going on to solve the issue.

5. Curiosity

Don’t be afraid to question everything and explore what you’re curious about. That’s because intellectual curiosity is a valuable skill, especially when it comes to critical thinking.

One way to practice curiosity is to adopt a beginner’s mindset . When you come into every situation with the mindset of a beginner, you’re able to keep an open mind. You’ll be able to perceive things you may not have noticed when keeping your mind closed.

6. Judging relevance

Not all information is equally pertinent. In order to make a critical judgment, it’s important to be able to judge the relevance of the information you have.

Take, for instance, basic online researching skills. You have access to a plethora of information on virtually every topic imaginable. But performing online research requires you to constantly judge the relevance of what you see. 

Without judging relevance, you’d spend too much time on details that don’t matter as much for the final desired outcome. But when you’re able to discern what’s most pertinent, you can give that information more weight as you’re thinking critically.

So what would critical thinking skills look like in a real-life situation?

Let’s imagine you’re working in software quality assurance (QA) as a team lead. But every time your team needs to enter bug regression, everyone gets bottlenecked because you must manually populate the spreadsheet used for the regression. While you do this task, your team cannot be productive without you.

This process happens once a week and easily wastes half an hour for each team member.

First, you must identify what’s going on. The team gets bottlenecked because only you, as the team lead, can access the information required to fill in the regression spreadsheet.

Next, you can research information. You can inquire to higher-ups about the reason why only you have access to this information. You can also speak to other teams about what potential solutions they’ve come up with to solve this problem.

Once you’ve done your research, it’s time to analyze the information and judge relevance. Some teams have solutions that don’t apply to you, so that information isn’t relevant anymore. 

Figure out if there are any personal biases before you analyze your information. 

For example, it’s possible that you don’t get along with one of the other team leads. As a result, you could discount the information they’ve given you. But by identifying this bias, you can look past your personal opinion of this person and see how valuable their solution is.

Based on what you’ve analyzed, it’s time to brainstorm and come up with a solution. You realize that creating a simple, automated script will save your team’s time. And it will do so without consuming too many resources from the engineering department.

Next, present your solution to your manager. Explain how you came to this conclusion. 

Now, let’s say your spreadsheet automation solution is approved. It’s important to go back and analyze what happens after implementing the solution. But only do this once the spreadsheet has been in place for long enough to gather plenty of information. 

Here’s an example. You could realize that the solution did solve the bottleneck. But, the script also slows down the spreadsheet and makes it difficult to work with. This would require you to go back to the drawing board and start the process all over again.

Want to start improving your own critical thinking skill sets? Here’s how you can improve critical thinking skills using 13 techniques:

• Play games that require critical thinking skills
• Ask more questions, even basic ones
• Question your assumptions
• Develop your technical skills so that you can identify problems more easily
• Find ways to solve more problems (at work and at home)
• Become aware of your mental processes, like the availability heuristic
• Think for yourself: don’t adopt other people’s opinions without questioning them first
• Seek out diversity of thought
• Start developing foresight
• Try active listening
• Weigh the consequences of different actions before you act
• Seek a mentor who can help you develop these skills
• Get professional coaching

How to improve your critical thinking skills 

Critical thinking skills aren’t always easy to develop. But it’s much easier to start thinking critically when you have someone to work with. Try a custom BetterUp demo to see how a coach can help you develop your critical thinking skills today.

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Maggie Wooll, MBA

Maggie Wooll is a researcher, author, and speaker focused on the evolving future of work. Formerly the lead researcher at the Deloitte Center for the Edge, she holds a Bachelor of Science in Education from Princeton University and an MBA from the University of Virginia Darden School of Business. Maggie is passionate about creating better work and greater opportunities for all.

How to develop critical thinking skills

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How to build your critical thinking skills in 7 steps (with examples)

Critical thinking is, well, critical. By building these skills, you improve your ability to analyze information and come to the best decision possible. In this article, we cover the basics of critical thinking, as well as the seven steps you can use to implement the full critical thinking process.

Critical thinking comes from asking the right questions to come to the best conclusion possible. Strong critical thinkers analyze information from a variety of viewpoints in order to identify the best course of action.

Don’t worry if you don’t think you have strong critical thinking abilities. In this article, we’ll help you build a foundation for critical thinking so you can absorb, analyze, and make informed decisions. 

What is critical thinking? 

Critical thinking is the ability to collect and analyze information to come to a conclusion. Being able to think critically is important in virtually every industry and applicable across a wide range of positions. That’s because critical thinking isn’t subject-specific—rather, it’s your ability to parse through information, data, statistics, and other details in order to identify a satisfactory solution. 

Definitions of critical thinking

Various scholars have provided definitions of critical thinking, each emphasizing different aspects of this complex cognitive process:

Michael Scriven , an American philosopher, defines critical thinking as "the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication as a guide to belief and action."

Robert Ennis , professor emeritus at the University of Illinois, describes critical thinking as "reasonable, reflective thinking focused on deciding what to believe or do."

Diane Halpern , a cognitive psychologist and former president of the American Psychological Association, defines it as "the use of cognitive skills or strategies that increase the probability of a desirable outcome."

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Top 8 critical thinking skills

Critical thinking is essential for success in everyday life, higher education, and professional settings. The handbook "Foundation for Critical Thinking" defines it as a process of conceptualization, analysis, synthesis, and evaluation of information.

In no particular order, here are eight key critical thinking abilities that can help you excel in any situation:

1. Analytical thinking

Analytical thinking involves evaluating data from multiple sources in order to come to the best conclusions. Analytical thinking allows people to reject cognitive biases and strive to gather and analyze intricate subject matter while solving complex problems. Analytical thinkers who thrive at critical thinking can:

Identify patterns and trends in the data

Break down complex issues into manageable components

Recognize cause-and-effect relationships

Evaluate the strength of arguments and evidence

Example: A data analyst breaks down complex sales figures to identify trends and patterns that inform the company's marketing strategy.

2. Open-mindedness

Open-mindedness is the willingness to consider new ideas, arguments, and information without prejudice. This critical thinking skill helps you analyze and process information to come to an unbiased conclusion. Part of the critical thinking process is letting your personal biases go, taking information at face value and coming to a conclusion based on multiple points of view .

Open-minded critical thinkers demonstrate:

Willingness to consider alternative viewpoints

Ability to suspend judgment until sufficient evidence is gathered

Receptiveness to constructive criticism and feedback

Flexibility in updating beliefs based on new information

Example: During a product development meeting, a team leader actively considers unconventional ideas from junior members, leading to an innovative solution.

3. Problem-solving

Effective problem solving is a cornerstone of critical thinking. It requires the ability to identify issues, generate possible solutions, evaluate alternatives, and implement the best course of action. This critical thinking skill is particularly valuable in fields like project management and entrepreneurship.

Key aspects of problem-solving include:

Clearly defining the problem

Gathering relevant information

Brainstorming potential solutions

Evaluating the pros and cons of each option

Implementing and monitoring the chosen solution

Reflecting on the outcome and adjusting as necessary

Example: A high school principal uses problem-solving skills to address declining student engagement by surveying learners, consulting with higher education experts, and implementing a new curriculum that balances academic rigor with practical, real-world applications.

4. Reasoned judgment

Reasoned judgment is a key component of higher order thinking that involves making thoughtful decisions based on logical analysis of evidence and thorough consideration of alternatives. This critical thinking skill is important in both academic and professional settings. Key aspects reasoned judgment include:

Objectively gathering and analyzing information

Evaluating the credibility and relevance of evidence

Considering multiple perspectives before drawing conclusions

Making decisions based on logical inference and sound reasoning

Example: A high school science teacher uses reasoned judgment to design an experiment, carefully observing and analyzing results before drawing conclusions about the hypothesis.

5. Reflective thinking

Reflective thinking is the process of analyzing one's own thought processes, actions, and outcomes to gain deeper understanding and improve future performance. Good critical thinking requires analyzing and synthesizing information to form a coherent understanding of a problem. It's an essential critical thinking skill for continuous learning and improvement.

Key aspects of reflective thinking include:

Critically examining one's own assumptions and cognitive biases

Considering diverse viewpoints and perspectives

Synthesizing information from various experiences and sources

Applying insights to improve future decision-making and actions

Continuously evaluating and adjusting one's thinking processes

Example: A community organizer reflects on the outcomes of a recent public event, considering what worked well and what could be improved for future initiatives.

6. Communication

Strong communication skills help critical thinkers articulate ideas clearly and persuasively. Communication in the workplace is crucial for effective teamwork, leadership, and knowledge dissemination. Key aspects of communication in critical thinking include:

Clearly expressing complex ideas

Active listening and comprehension

Adapting communication styles to different audiences

Constructing and delivering persuasive arguments

Example: A manager effectively explains a new company policy to her team, addressing their concerns and ensuring everyone understands its implications.

7. Research

Critical thinkers with strong research skills gather, evaluate, and synthesize information from various sources of information. This is particularly important in academic settings and in professional fields that require continuous learning. Effective research involves:

Identifying reliable and relevant sources of information

Evaluating the credibility and bias of sources

Synthesizing information from multiple sources

Recognizing gaps in existing knowledge

Example: A journalist verifies information from multiple credible sources before publishing an article on a controversial topic.

8. Decision-making

Effective decision making is the culmination of various critical thinking skills that allow an individual to draw logical conclusions and generalizations. It involves weighing options, considering consequences, and choosing the best course of action. Key aspects of decision-making include:

Defining clear criteria for evaluation

Gathering and analyzing relevant information

Considering short-term and long-term consequences

Managing uncertainty and risk

Balancing logic and intuition

Example: A homeowner weighs the costs, benefits, and long-term implications before deciding to invest in solar panels for their house.

7 steps to improve critical thinking

Critical thinking is a skill that you can build by following these seven steps. The seven steps to critical thinking help you ensure you’re approaching a problem from the right angle, considering every alternative, and coming to an unbiased conclusion.

First things first: When to use the 7 step critical thinking process

There’s a lot that goes into the full critical thinking process, and not every decision needs to be this thought out. Sometimes, it’s enough to put aside bias and approach a process logically. In other, more complex cases, the best way to identify the ideal outcome is to go through the entire critical thinking process. 

The seven-step critical thinking process is useful for complex decisions in areas you are less familiar with. Alternatively, the seven critical thinking steps can help you look at a problem you’re familiar with from a different angle, without any bias. 

If you need to make a less complex decision, consider another problem solving strategy instead. Decision matrices are a great way to identify the best option between different choices. Check out our article on 7 steps to creating a decision matrix .

1. Identify the problem or question

Before you put those critical thinking skills to work, you first need to identify the problem you’re solving. This step includes taking a look at the problem from a few different perspectives and asking questions like: 

What’s happening? 

Why is this happening? 

What assumptions am I making? 

At first glance, how do I think we can solve this problem? 

A big part of developing your critical thinking skills is learning how to come to unbiased conclusions. In order to do that, you first need to acknowledge the biases that you currently have. Does someone on your team think they know the answer? Are you making assumptions that aren’t necessarily true? Identifying these details helps you later on in the process. 

2. Gather relevant information

At this point, you likely have a general idea of the problem—but in order to come up with the best solution, you need to dig deeper. 

During the research process, collect information relating to the problem, including data, statistics, historical project information, team input, and more. Make sure you gather information from a variety of sources, especially if those sources go against your personal ideas about what the problem is or how to solve it.

Gathering varied information is essential for your ability to apply the critical thinking process. If you don’t get enough information, your ability to make a final decision will be skewed. Remember that critical thinking is about helping you identify the objective best conclusion. You aren’t going with your gut—you’re doing research to find the best option

3. Analyze and evaluate data

Just as it’s important to gather a variety of information, it is also important to determine how relevant the different information sources are. After all, just because there is data doesn’t mean it’s relevant. 

Once you’ve gathered all of the information, sift through the noise and identify what information is relevant and what information isn’t. Synthesizing all of this information and establishing significance helps you weigh different data sources and come to the best conclusion later on in the critical thinking process. 

To determine data relevance, ask yourself:

How reliable is this information? 

How significant is this information? 

Is this information outdated? Is it specialized in a specific field? 

4. Consider alternative points of view

One of the most useful parts of the critical thinking process is coming to a decision without bias. In order to do so, you need to take a step back from the process and challenge the assumptions you’re making. 

We all have bias—and that isn’t necessarily a bad thing. Unconscious biases (also known as cognitive biases) often serve as mental shortcuts to simplify problem solving and aid decision making. But even when biases aren’t inherently bad, you must be aware of your biases in order to put them aside when necessary. 

Before coming to a solution, ask yourself:

Am I making any assumptions about this information? 

Are there additional variables I haven’t considered? 

Have I evaluated the information from every perspective? 

Are there any viewpoints I missed?

5. Draw logical conclusions

Finally, you’re ready to come to a conclusion. To identify the best solution, draw connections between causes and effects. Use the facts you’ve gathered to evaluate the most objective conclusion. 

Keep in mind that there may be more than one solution. Often, the problems you’re facing are complex and intricate. The critical thinking process doesn’t necessarily lead to a cut-and-dry solution—instead, the process helps you understand the different variables at play so you can make an informed decision. 

6. Develop and communication solutions

Communication is a key skill for critical thinkers. It isn’t enough to think for yourself—you also need to share your conclusion with other project stakeholders. If there are multiple solutions, present them all. There may be a case where you implement one solution, then test to see if it works before implementing another solution. 

This process of communicating and sharing ideas is key in promoting critical thinking within a team or organization. By encouraging open dialogue and collaborative problem-solving, you create an environment that fosters the development of critical thinking skills in others.

7. Reflect and learn from the process

The seven-step critical thinking process yields a result—and you then need to put that solution into place. After you’ve implemented your decision, evaluate whether or not it was effective. Did it solve the initial problem? What lessons—whether positive or negative—can you learn from this experience to improve your critical thinking for next time? 

By engaging in this metacognitive reflective thinking process, you're essentially teaching critical thinking to yourself, refining your methodology with each iteration. This reflective practice is fundamental in developing a more robust and adaptable approach to problem-solving.

Depending on how your team shares information, consider documenting lessons learned in a central source of truth. That way, team members that are making similar or related decisions in the future can understand why you made the decision you made and what the outcome was.

Example of critical thinking in the workplace

Imagine you work in user experience design (UX). Your team is focused on pricing and packaging and ensuring customers have a clear understanding of the different services your company offers. Here’s how to apply the critical thinking process in the workplace in seven steps: 

Step 1: Start by identifying the problem

Your current pricing page isn’t performing as well as you want. You’ve heard from customers that your services aren’t clear, and that the page doesn’t answer the questions they have. This page is really important for your company, since it’s where your customers sign up for your service. You and your team have a few theories about why your current page isn’t performing well, but you decide to apply the critical thinking process to ensure you come to the best decision for the page. 

Gather information about how the problem started

Part of identifying the problem includes understanding how the problem started. The pricing and packaging page is important—so when your team initially designed the page, they certainly put a lot of thought into it. Before you begin researching how to improve the page, ask yourself: 

Why did you design the pricing page the way you did? 

Which stakeholders need to be involved in the decision making process? 

Where are users getting stuck on the page?

Are any features currently working?

Step 2: Then gather information and research

In addition to understanding the history of the pricing and packaging page, it’s important to understand what works well. Part of this research means taking a look at what your competitor’s pricing pages look like. 

Ask yourself: 

How have our competitors set up their pricing pages?

Are there any pricing page best practices? 

How does color, positioning, and animation impact navigation? 

Are there any standard page layouts customers expect to see? 

Step 3: Organize and analyze information

You’ve gathered all of the information you need—now you need to organize and analyze it. What trends, if any, are you noticing? Is there any particularly relevant or important information that you have to consider? 

Step 4: Consider alternative viewpoints to reduce bias

In the case of critical thinking, it’s important to address and set bias aside as much as possible. Ask yourself: 

Is there anything I’m missing? 

Have I connected with the right stakeholders? 

Are there any other viewpoints I should consider? 

Step 5: Determine the most logical solution for your team

You now have all of the information you need to design the best pricing page. Depending on the complexity of the design, you may want to design a few options to present to a small group of customers or A/B test on the live website.

Step 6: Communicate your solution to stakeholders

Critical thinking can help you in every element of your life, but in the workplace, you must also involve key project stakeholders . Stakeholders help you determine next steps, like whether you’ll A/B test the page first. Depending on the complexity of the issue, consider hosting a meeting or sharing a status report to get everyone on the same page. 

Step 7: Reflect on the results

No process is complete without evaluating the results. Once the new page has been live for some time, evaluate whether it did better than the previous page. What worked? What didn’t? This also helps you make better critical decisions later on.

Tools and techniques to improve critical thinking skills

As the importance of critical thinking continues to grow in academic and professional settings, numerous tools and resources have been developed to help individuals enhance their critical thinking skills. Here are some notable contributions from experts and institutions in the field:

Mind mapping for better analysis

Mind mapping is a visual technique that helps organize and structure information. It's particularly useful for synthesizing complex ideas and identifying connections between different concepts. The benefits of mind mapping include:

Enhancing creativity by encouraging non-linear thinking

Improving memory and retention of information

Facilitating brainstorming and idea generation

Providing a clear overview of complex topics

To create a mind map:

Start with a central idea or concept.

Branch out with related sub topics or ideas.

Use colors, symbols, and images to enhance visual appeal and memorability.

Draw connections between related ideas across different branches.

Mind mapping can be particularly effective in project planning , content creation, and studying complex subjects.

The Socratic Method for deeper understanding

The Socratic Method, named after the ancient Greek philosopher Socrates, involves asking probing questions to stimulate critical thinking and illuminate ideas. This technique is widely used in higher education to teach critical thinking. Key aspects of the Socratic Method include:

Asking open-ended questions that encourage deeper reflection

Challenging assumptions and preconceived notions

Exploring the implications and consequences of ideas

Fostering intellectual curiosity and continuous inquiry

The Socratic Method can be applied in various settings:

In education, to encourage students to think deeply about subject matter

In business, it is important to challenge team members to consider multiple points of view.

In personal development, to examine one's own beliefs and decisions

Example: A high school teacher might use the Socratic Method to guide students through a complex ethical dilemma, asking questions like "What principles are at stake here?" and "How might this decision affect different stakeholders?"

SWOT analysis for comprehensive evaluation

SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis is a strategic planning tool that can be applied to critical thinking. It helps in evaluating situations from multiple angles, promoting a more thorough understanding of complex issues. The components of SWOT analysis are:

Strengths: internal positive attributes or assets

Weaknesses: internal negative attributes or limitations

Opportunities: External factors that could be beneficial

Threats: External factors that could be harmful

To conduct a SWOT analysis:

Clearly define the subject of analysis (e.g., a project, organization, or decision).

Brainstorm and list items for each category.

Analyze the interactions between different factors.

Use the analysis to inform strategy or decision-making.

Example: A startup might use SWOT analysis to evaluate its position before seeking investment, identifying its innovative technology as a strength, limited capital as a weakness, growing market demand as an opportunity, and established competitors as a threat.

Critical thinking resources

The Foundation for Critical Thinking : Based in California, this organization offers a wide range of resources, including books, articles, and workshops on critical thinking.

The National Council for Excellence in Critical Thinking : This council provides guidelines and standards for critical thinking instruction and assessment.

University of Louisville : Their Critical Thinking Initiative offers various resources and tools for developing critical thinking skills.

The New York Times Learning Network provides lesson plans and activities to help develop critical thinking skills through current events and news analysis.

Critical thinking frameworks and tools

Paul-Elder Critical Thinking Framework : Developed by Dr. Richard Paul and Dr. Linda Elder, this framework provides a comprehensive approach to developing critical thinking skills.

Bloom's Taxonomy : While not exclusively for critical thinking, this classification system is widely used in education to promote higher-order thinking skills.

The California Critical Thinking Disposition Inventory (CCTDI) : This assessment tool measures the disposition to engage in problems and make decisions using critical thinking.

The Ennis-Weir Critical Thinking Essay Test : Developed by Robert Ennis, this test assesses a person's ability to appraise an argument and to formulate a written argument.

By incorporating these tools and techniques into regular practice, individuals can significantly enhance their critical thinking capabilities, leading to more effective problem-solving, decision-making, and overall cognitive performance.

Critically successful 

Critical thinking takes time to build, but with effort and patience you can apply an unbiased, analytical mind to any situation. Critical thinking makes up one of many soft skills that makes you an effective team member, manager, and worker. If you’re looking to hone your skills further, read our article on the 25 project management skills you need to succeed .

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How to Improve Critical Thinking Skills

Last Updated: June 5, 2023 Fact Checked

This article was co-authored by Sandra Possing . Sandra Possing is a life coach, speaker, and entrepreneur based in the San Francisco Bay Area. Sandra specializes in one-on-one coaching with a focus on mindset and leadership transformation. Sandra received her coaching training from The Coaches Training Institute and has seven years of life coaching experience. She holds a BA in Anthropology from the University of California, Los Angeles. There are 13 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 809,280 times.

Critical Thinking is the art of using reason to analyze ideas and dig deeper to get to our true potential. Critical thinking isn't about thinking more or thinking harder; it's about thinking better . Honing your critical thinking skills can open up a lifetime of intellectual curiosity. But the journey isn't all rosy. Critical thinking requires a lot of discipline. Staying on track takes a combination of steady growth, motivation, and the ability to take an honest look at yourself, even in the face of some uncomfortable facts.

Honing Your Questioning Skills

• What does it mean to question assumptions? Einstein questioned the assumption that Newtonian laws of motion could accurately describe the world. [2] X Research source He developed an entirely new framework for looking at the world by re describing what he thought had happened, starting from scratch.
• We can question assumptions in a similar way. Why do we feel the need to eat in the morning, even when we're not hungry? Why do we assume that we'll fail when we haven't even tried?
• What other assumptions are we taking for granted that might crumble upon further examination?

• Get in the habit of using your instinct to investigate questionable pieces of information. If your gut isn't satisfied with an explanation, ask the person to elaborate. If you don't question a fact, read about it or test it yourself. Soon enough, you'll build up a pretty good sense of what deserves more research and what you've determined to be true in your own judgment.

• How does ball lightning work?
• How do fish fall from the sky in the middle of Australia? [4] X Trustworthy Source Library of Congress Official library of the U.S. and main research institution for Congress and the American public Go to source
• How can we take meaningful steps to fight global poverty ?
• How do we dismantle production of nuclear weapons worldwide?

Adjusting Your Perspective

• Jeff Bezos, CEO of Amazon.com, famously understood the benefits of thinking several steps ahead. He tired Wired Magazine in 2011: "If everything you do needs to work on a three-year time horizon, then you’re competing against a lot of people. But if you’re willing to invest on a seven-year time horizon, you’re now competing against a fraction of those people, because very few companies are willing to do that." When the Kindle first hit stores in 2007 it was more than three years in development, at a time when e-readers were on nobody's radar. [7] X Research source

• Solve a problem a day. Spend a little bit of time figuring out a problem and then try to solve it. [11] X Research source The problem could be a theoretical or a personal one.
• Find the time to exercise consistently. 30 minutes of aerobic exercise — as little as a walk around the neighborhood — can help improve brain function.
• Eat the right kinds of foods. Avocados, blueberries, wild salmon, nuts and seeds, as well as brown rice play an instrumental role in keeping your brain healthy. [12] X Research source

Putting It All Together

Expert Q&A

• Be diplomatic. Your aim is not the person himself, but the proposal he puts forward. Thanks Helpful 3 Not Helpful 0
• Use libraries and the Internet, to find out information on the topic you're critiquing. An uninformed critique is sometimes worse than one merely executed badly. Thanks Helpful 2 Not Helpful 0

• Or utilize the 'sandwich method': compliment, suggestion, compliment. Criticism is received better, using this approach. Also, use the person's name, smile (genuinely), and look them in the eye Thanks Helpful 69 Not Helpful 12
• Give criticism in a non-offensive way, as people can get defensive if something they pride themselves on gets attacked. Therefore do not antagonize a hard-core abortion supporter by giving a heated anti-abortion speech. It will only make him go on an offensive to defend his beliefs, totally ignore your arguments, and strengthen his resolve to support abortion. Prefacing criticism with praise usually works well. Thanks Helpful 66 Not Helpful 25

You Might Also Like

• ↑ https://library.louisville.edu/ekstrom/criticalthinking/assumptions
• ↑ http://www.pbs.org/wgbh/nova/physics/einstein-on-newton.html
• ↑ https://www.thetechedvocate.org/utilizing-critical-thinking-in-the-digital-information-age/
• ↑ https://www.loc.gov/everyday-mysteries/meteorology-climatology/item/can-it-rain-frogs-fish-and-other-objects/
• ↑ http://www.npr.org/2014/03/04/285580969/when-it-comes-to-vaccines-science-can-run-into-a-brick-wall
• ↑ https://psych.wustl.edu/news/understanding-your-biases
• ↑ http://www.newyorker.com/reporting/2014/02/17/140217fa_fact_packer?currentPage=all
• ↑ https://www.acc.edu.au/blog/reading-comprehension-student-performance/
• ↑ Sandra Possing. Life Coach. Expert Interview. 15 July 2020.
• ↑ https://www.theguardian.com/lifeandstyle/2018/oct/13/mental-exercises-to-keep-your-brain-sharp
• ↑ https://www.criticalthinking.org/pages/critical-thinking-in-everyday-life-9-strategies/512
• ↑ http://www.webmd.com/diet/features/eat-smart-healthier-brain
• ↑ https://courses.lumenlearning.com/suny-basicreadingwriting/chapter/outcome-critical-thinking/

About This Article

You can improve your critical thinking skills by questioning information that you hear instead of taking it at face-value. Double-check facts that you hear, regardless of whether you get your information from other people, on TV, from a newspaper or online. Reading great books is another way to improve critical thinking, as books encourage you to think more deeply and independently about subjects. If there’s anything you don’t understand, ask someone who’s knowledgeable about the subject to explain it to you. With practice, you'll become more and more comfortable with critical thinking! For tips on how the people you hang out with can improve your critical thinking, keep reading! Did this summary help you? Yes No

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3 critical thinking strategies to enhance your problem-solving skills

Think back to the last time you made a big decision.

Maybe you were choosing between two jobs or whether to move across the country.

How did you make your choice? Most likely, you analyzed the pros and cons of each option and chose the one that made the most sense for you.

This decision-making process relied on an important skill we all need: critical thinking.

Critical thinking is usually associated with analyzing complex problems in a corporate boardroom or sitting through a tedious philosophy lecture. While those are undoubtedly valid applications of critical thinking skills, the truth is that everyone thinks critically every day — often without even realizing it.

Critical thinking strategies allow us to objectively evaluate information and make informed decisions based on logic and reason. The critical thinking process is essential for success in many areas, from business to academia to parenting. No matter your profession or lifestyle, learning how to think critically can improve your life in countless ways.

In this article, you'll learn more about critical thinking skills and how to enhance them by following specific, actionable critical thinking strategies.

What is critical thinking?

There are many ways to interpret the concept of critical thinking. Science, academia, and business all have their own viewpoints. An official definition of critical thinking is difficult to label, and that's logical. After all, the critical thinking process isn't about memorizing generic definitions — it's about asking questions for yourself.

At its simplest, the Foundation for Critical Thinking (FCT) Model defines critical thinking as "...the art of analyzing and evaluating thinking with a view to improving it." The critical thinking process is about being objective — seeing different points of view and keeping an open mind when new information contradicts your beliefs and opinions. Critical thinkers prioritize facts over emotions, remove biases, verify information, and use logical reasoning to solve problems.

When is a critical thinking strategy essential?

Sound reasoning is essential to making good decisions. Since we all make thousands of decisions every day, it can be beneficial to strengthen our reasoning and problem-solving skills.

However, critical thinking skills can be more than just helpful in some situations — they're vital. These instances include:

• Interpreting the news . Social networking has changed the way we receive information. About half of U.S. adults get their news from social media , and more than a third regularly turn to Facebook as their source. Since anyone can share anything on social networks, fake news spreads quickly , so it's essential to think critically to discern fake news from accurate reporting.
• In the workplace . According to the World Economic Forum, critical thinking skills are one of the top two skills needed for the future of work as the Fourth Industrial Revolution develops). Indeed, 93% of executives say "a candidate's demonstrated capacity to think critically, communicate clearly, and solve complex problems is more important than their undergraduate major."
• Formal education and self-learning . Critical thinking skills help learners engage in the learning process. Thinking critically encourages curiosity, leading us to ask tough questions when faced with challenging situations or material and delve deeper into the new subject matter. As a result, we better understand the information and discover practical ways to integrate it.
• Parenting . Parenting involves various critical thinking skills, from managing discipline to making care decisions. A constant stream of opinions and trends on social media makes decision-making even more challenging for a modern parent. Asking open-ended questions, researching claims, becoming aware of critical thinking barriers , and being skeptical of trends are necessary to make informed decisions about children's care.

These are just a few examples of situations where critical thinking can be helpful. There are many other areas of life in which critical thinking strategies are beneficial. To use them properly, you'll need to develop a few key critical thinking skills.

Critical thinking skills

Applying critical thinking strategies requires the use of a few essential skills. Experts identify the core critical thinking skills as:

• Interpretation is the ability to understand and make sense of information. When we interpret something, we use subskills like categorization and significance to help us clarify the meaning.
• Analysis refers to breaking down complex ideas and concepts into smaller chunks that can be better understood. This skill requires effectively examining ideas to identify the critical components or problems.
• Evaluation is the ability to determine whether or not a particular claim or piece of evidence is valid and credible. Subskills like logic and reasoning help us judge the quality or value of something.
• Inference is the process of drawing logical conclusions from the presented information. This skill helps critical thinkers understand new ideas by looking for patterns and connections between different pieces of information.
• Explanation refers to effectively communicating in a way that others can easily understand. This entails simplifying complex information to present the findings of your reasoning in a clear way with well-reasoned arguments that look at the big picture.
• Self-regulation is the ability to monitor your own thinking and behavior to improve performance over time. This skill allows critical thinkers to reflect on their progress and make adjustments to achieve better results.

Developing these skills will lead to better critical thinking. Skill development can occur in a wide variety of situations by practicing specific strategies.

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3 critical thinking strategies to try

Developing and refining critical thinking skills takes time and practice. If you want to sharpen your problem-solving skills, here are a few critical thinking strategies you can use as a starting point.

Strategy 1: Comprehensive Analysis

A critical approach to any argument should begin with a detailed and systematic examination. When you break down the claim into elements, you can evaluate each segment separately to determine its legitimacy.

Start by analyzing the language of the argument. Analyze the following factors:

• Make sure that words are used in the correct context by checking their meaning
• The definition of words within the context of the argument should be accurate
• Make sure the language being used has clarity and makes sense
• Verify the accuracy of the language in the statement to ensure it is fair and factual

Evaluating an argument's words and phrases is an essential first step to determining validity.

The next step is to examine the claim's structure. There is a basic structure to all arguments — one or more premises lead to a conclusion. The premise is the statement(s) that provides evidence supporting the conclusion. The conclusion is the claim that is made in the argument, usually highlighted by words like "so" or "therefore." Understanding this basic structure is essential to identify each piece for assessment.

Standardization

Consider standardizing the argument if necessary. A few situations may require restructuring into a standard structure. When a statement isn't logically arranged, extracting premises and conclusions and rearranging them make them easier to comprehend.

When more than one premise exists for a single conclusion, making two separate assertions with the conclusion makes it easier to assess each assumption separately.

Sometimes, an argument is missing its conclusion because the author implied it. It's often easier to understand an implied conclusion when the structure is broken down into a standardized format. In the same way, a missing premise can occur when part of the element is common knowledge or assumed.

Classification

As a final step, classify the argument. All arguments are either deductive or non-deductive. The strategies you will use to evaluate your argument will vary depending on whether your argument is deductive. Deductive arguments contain premises that guarantee their conclusions. The premises of non-deductive arguments cannot guarantee the truth of their findings.

Strategy 2: Utilize Bloom's Taxonomy

Another strategy that can develop the critical thinking process is Bloom's Taxonomy . Educators worldwide have used the framework created by Benjamin Bloom to define and distinguish different levels of human cognition, like reasoning, learning, and comprehension.

In the original model, there were six main categories:

• Comprehension
• Application

In 2001, researchers, educators, and psychologists revised the taxonomy to reflect a more dynamic approach to education, changing the labels to represent the actions taken at each step of the system:

The six levels are arranged in hierarchical form, moving from the simplest level of cognition — thinking — to the highest, most complex level — evaluation.

Bloom's Taxonomy can serve as a useful critical thinking strategy in two ways. Teachers can use the taxonomy to promote critical thinking in their teaching strategies. By assessing the cognition level of their students, teachers can plan and deliver instruction at the appropriate level, ensuring that tasks and assessments align with the objective. Most importantly, they can tailor the types of questions they ask in classroom discussion by using strategic words that challenge students on different levels of cognition.

For classroom students and self-learners, the taxonomy provides a structured framework for decision-making. Students are guided through the process of critical analysis, starting with acquiring knowledge. As learners progress through the steps, they are encouraged to gather more information and examine it analytically before evaluating it to reach a decision.

Strategy 3: Apply the Falsification Theory

The Falsification Theory is an approach that aims to separate science from non-science proposed by 20th-century philosopher Karl Popper. In short, it implies that a scientific theory or hypothesis is falsifiable if it can be logically refuted by an empirical test. For example, observing a white duck can falsify the hypothesis that "all ducks are yellow."

It can be helpful to use falsification as a critical thinking strategy when evaluating new information or scientific claims. This encourages us to test our assumptions and seek disconfirming evidence. When we actively seek out information that contradicts our beliefs, we can more accurately assess the validity of our ideas by avoiding narrow thinking and removing bias.

The theory isn't without criticism, however. Skeptics argue that it's too simplistic. Some cite scientific theories (like Einstein's theory of relativity) that haven't been proven false yet are still considered scientific. Other people argue that some theories (such as Darwin's theory of evolution) have been tested and found true yet are still being tested and critiqued.

Whether or not the Falsification Theory is a perfect way of distinguishing science from non-science may be debated. Still, it remains a valuable tool for thinking critically about the information we encounter in everyday life.

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Enhance your higher-order thinking skills

Developing higher-order thinking skills and refining the critical thinking process are essential for those who seek personal and professional development. Enhancing your decision-making abilities requires developing essential critical thinking skills and learning how you can apply them.

The three critical thinking strategies shared here are just a sample of the many strategic ways you can use the critical thinking process. Higher-order thinking takes practice, so don't get discouraged if it feels difficult at first. With time and patience, you can become a master critical thinker.

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7 Ways to Improve Your Critical Thinking Skills

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When I was in 7th grade, my U.S. history teacher gave my class the following advice:

Your teachers in high school won’t expect you to remember every little fact about U.S. history. They can fill in the details you’ve forgotten. What they will expect, though, is for you to be able to think ; to know how to make connections between ideas and evaluate information critically.

I didn’t realize it at the time, but my teacher was giving a concise summary of critical thinking. My high school teachers gave similar speeches when describing what would be expected of us in college: it’s not about the facts you know, but rather about your ability to evaluate them.

And now that I’m in college, my professors often mention that the ability to think through and solve difficult problems matters more in the “real world” than specific content.

Despite hearing so much about critical thinking all these years, I realized that I still couldn’t give a concrete definition of it, and I certainly couldn’t explain how to do it. It seemed like something that my teachers just expected us to pick up in the course of our studies. While I venture that a lot of us did learn it, I prefer to approach learning deliberately, and so I decided to investigate critical thinking for myself.

What is it, how do we do it, why is it important, and how can we get better at it? This post is my attempt to answer those questions.

In addition to answering these questions, I’ll also offer seven ways that you can start thinking more critically today, both in and outside of class.

What Is Critical Thinking?

“Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.” – The Foundation for Critical Thinking

The above definition from the Foundation for Critical Thinking website  is pretty wordy, but critical thinking, in essence, is not that complex.

Critical thinking is just deliberately and systematically processing information so that you can make better decisions and generally understand things better. The above definition includes so many words because critical thinking requires you to apply diverse intellectual tools to diverse information.

Ways to critically think about information include:

• Conceptualizing
• Synthesizing

That information can come from sources such as:

• Observation
• Communication

And all this is meant to guide:

You can also define it this way:

Critical thinking is the opposite of regular, everyday thinking. 

Moment to moment, most thinking happens automatically. When you think critically, you  deliberately  employ any of the above intellectual tools to reach more accurate conclusions than your brain automatically would (more on this in a bit).

This is what critical thinking is. But so what?

Why Does Critical Thinking Matter?

Most of our everyday thinking is uncritical.

If you think about it, this makes sense. If we had to think deliberately about every single action (such as breathing, for instance), we wouldn’t have any cognitive energy left for the important stuff like D&D. It’s good that much of our thinking is automatic.

We can run into problems, though, when we let our automatic mental processes govern important decisions. Without critical thinking, it’s easy for people to manipulate us and for all sorts of catastrophes to result. Anywhere that some form of fundamentalism led to tragedy (the Holocaust is a textbook example), critical thinking was sorely lacking.

Even day to day, it’s easy to get caught in pointless arguments or say stupid things just because you failed to stop and think deliberately.

But you’re reading College Info Geek, so I’m sure you’re interested to know why critical thinking matters in college.

Here’s why:

According to Andrew Roberts, author of The Thinking Student’s Guide to College , c ritical thinking matters in college because students often adopt the wrong attitude to thinking about difficult questions. These attitudes include:

Ignorant Certainty

Ignorant certainty is the belief that there are definite, correct answers to all questions–all you have to do is find the right source (102). It’s understandable that a lot of students come into college thinking this way–it’s enough to get you through most of your high school coursework.

In college and in life, however, the answers to most meaningful questions are rarely straightforward. To get anywhere in college classes (especially upper-level ones), you have to think critically about the material.

Naive Relativism

Naive relativism is the belief that there is no truth and all arguments are equal (102-103). According to Roberts, this is often a view that students adopt once they learn the error of ignorant certainty.

While it’s certainly a more “critical” approach than ignorant certainty, naive relativism is still inadequate since it misses the whole point of critical thinking: arriving at a more complete, “less wrong” answer.

Part of thinking critically is evaluating the validity of arguments (yours and others’). Therefore, to think critically you must accept that some arguments are better (and that some are just plain awful).

Critical thinking also matters in college because:

• It allows you to form your own opinions and engage with material beyond a superficial level. This is essential to crafting a great essay  and having an intelligent discussion with your professors or classmates. Regurgitating what the textbook says won’t get you far.
• It allows you to craft worthy arguments and back them up. If you plan to go on to graduate school or pursue a PhD., original, critical thought is crucial
• It helps you evaluate your own work. This leads to better grades (who doesn’t want those?) and better habits of mind.

Doing college level work without critical is a lot like walking blindfolded: you’ll get  somewhere , but it’s unlikely to be the place you desire.

The value of critical thinking doesn’t stop with college, however. Once you get out into the real world, critical thinking matters even more. This is because:

• It allows you to continue to develop intellectually after you graduate. Progress shouldn’t stop after graduation –you should keep learning as much as you can. When you encounter new information, knowing how to think critically will help you evaluate and use it.
• It helps you make hard decisions. I’ve written before about how defining your values  helps you make better decisions. Equally important in the decision-making process is the ability to think critically. Critical thinking allows you compare the pros and cons of your available options, showing that you have more options than you might imagine .
• People can and will manipulate you . At least, they will if you take everything at face value and allow others to think for you. Just look at ads for the latest fad diet or “miracle” drug–these rely on ignorance and false hope to get people to buy something that is at best useless and at worst harmful. When you evaluate information critically (especially information meant to sell something), you can avoid falling prey to unethical companies and people.
• It makes you more employable (and better paid). The best employees not only know how to solve existing problems–they also know how to come up with solutions to problems no one ever imagined. To get a great job after graduating , you need to be one of those employees, and critical thinking is the key ingredient to solving difficult, novel problems.

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7 Ways to Think More Critically

Now we come to the part that I’m sure you’ve all been waiting for: how the heck do we get better at critical thinking?  Below, you’ll find seven ways to get started.

1. Ask Basic Questions

“The world is complicated. But does every problem require a complicated solution?” – Stephen J. Dubner

Sometimes an explanation becomes so complex that the original question get lost. To avoid this, continually go back to the basic questions you asked when you set out to solve the problem.

Here are a few key basic question you can ask when approaching any problem:

• What do you already know?
• How do you know that?
• What are you trying to prove, disprove, demonstrated, critique, etc.?
• What are you overlooking?

Some of the most breathtaking solutions to problems are astounding not because of their complexity, but because of their elegant simplicity.  Seek the simple solution  first.

2. Question Basic Assumptions

“When you assume, you make an ass out of you and me.”

The above saying holds true when you’re thinking through a problem. it’s quite easy to make an ass of yourself simply by failing to question your basic assumptions.

Some of the greatest innovators in human history were those who simply looked up for a moment and wondered if one of everyone’s general assumptions was wrong. From Newton to Einstein to Yitang Zhang , questioning assumptions is where innovation happens.

You don’t even have to be an aspiring Einstein to benefit from questioning your assumptions. That trip you’ve wanted to take? That hobby you’ve wanted to try? That internship you’ve wanted to get? That attractive person in your World Civilizations class you’ve wanted to talk to?

All these things can be a reality if you just question your assumptions and critically evaluate your beliefs about what’s prudent, appropriate, or possible.

If you’re looking for some help with this process, then check out Oblique Strategies . It’s a tool that musician Brian Eno and artist Peter Schmidt created to aid creative problem solving . Some of the “cards” are specific to music, but most work for any time you’re stuck on a problem.

3. Be Aware of Your Mental Processes

Human thought is amazing, but the speed and automation with which it happens can be a disadvantage when we’re trying to think critically. Our brains naturally use heuristics (mental shortcuts) to explain what’s happening around us.

This was beneficial to humans when we were hunting large game and fighting off wild animals, but it can be disastrous when we’re trying to decide who to vote for.

A critical thinker is aware of their cognitive biases   and personal prejudices and how they influence seemingly “objective” decisions and solutions.

All of us have biases in our thinking. Becoming aware of them is what makes critical thinking possible.

4. Try Reversing Things

A great way to get “unstuck” on a hard problem is to try reversing things. It may seem obvious that X causes Y, but what if Y caused X?

The “chicken and egg problem” a classic example of this. At first, it seems obvious that the chicken had to come first. The chicken lays the egg, after all. But then you quickly realize that the chicken had to come from somewhere, and since chickens come from eggs, the egg must have come first.  Or did it?

Even if it turns out that the reverse  isn’t  true, considering it can set you on the path to finding a solution.

5. Evaluate the Existing Evidence

“If I have seen further it is by standing on the shoulders of giants.” – Isaac Newton

When you’re trying to solve a problem, it’s always helpful to look at other work that has been done in the same area. There’s no reason to start solving a problem from scratch when someone has already laid the groundwork.

It’s important, however, to evaluate this information critically, or else you can easily reach the wrong conclusion. Ask the following questions of any evidence you encounter:

• Who gathered this evidence?
• How did they gather it?

Take, for example, a study showing the health benefits of a sugary cereal. On paper, the study sounds pretty convincing. That is, until you learn that a sugary cereal company funded it.

You can’t automatically assume that this invalidates the study’s results, but you should certainly question them when a conflict of interests is so apparent.

6. Remember to Think for Yourself

Don’t get so bogged down in research and reading that you forget to think for yourself –sometimes this can be your most powerful tool.

Writing about Einstein’s paper “On the Electrodynamics of Moving Bodies” (the paper that contained the famous equation  E=mc 2 ), C.P. Snow observed that “it was as if Einstein ‘had reached the conclusions by pure thought, unaided, without listening to the opinions of others. To a surprisingly large extent, that is precisely what he had done'”(121).

Don’t be overconfident, but recognize that thinking for yourself is essential to answering tough questions. I find this to be true when writing essays–it’s so easy to get lost in other people’s work that I forget to have my own thoughts. Don’t make this mistake.

For more on the importance of thinking for yourself, check out our article on mental laziness .

7. Understand That No One Thinks Critically 100% of the Time

“Critical thinking of any kind is never universal in any individual; everyone is subject to episodes of undisciplined or irrational thought.” – Michael Scriven and Richard Paul

You can’t think critically all the time, and that’s okay. Critical thinking is a tool that you should deploy when you need to make important decisions or solve difficult problems, but you don’t need to think critically about everything.

And even in important matters, you will experience lapses in your reasoning. What matters is that you recognize these lapses and try to avoid them in the future.

Even Isaac Newton, genius that he was, believed that alchemy was a legitimate pursuit .

As I hope you now see, learning to think critically will benefit you both in the classroom and beyond. I hope this post has given you some ideas about how you can think more critically in your own life. Remember: learning to think critically is a lifelong journey, and there’s always more to learn.

For a look at critical thinking principles in action, check out our guide to strategic thinking .

• http://www.criticalthinking.org/pages/defining-critical-thinking/766
• http://calnewport.com/blog/2015/11/25/the-feynman-notebook-method/
• The Thinking Student’s Guide to College by Andrew Roberts (the source of several of the seven ways to think more critically)
• What the Best College Teachers Do by Ken Bain (the source of several of the seven ways to think more critically)
• A Short History of Nearly Everything   by Bill Bryson (the source for the C.P. Snow quote about Einstein and the information about Isaac Newton).

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A Short Guide to Building Your Team’s Critical Thinking Skills

• Matt Plummer

Critical thinking isn’t an innate skill. It can be learned.

Most employers lack an effective way to objectively assess critical thinking skills and most managers don’t know how to provide specific instruction to team members in need of becoming better thinkers. Instead, most managers employ a sink-or-swim approach, ultimately creating work-arounds to keep those who can’t figure out how to “swim” from making important decisions. But it doesn’t have to be this way. To demystify what critical thinking is and how it is developed, the author’s team turned to three research-backed models: The Halpern Critical Thinking Assessment, Pearson’s RED Critical Thinking Model, and Bloom’s Taxonomy. Using these models, they developed the Critical Thinking Roadmap, a framework that breaks critical thinking down into four measurable phases: the ability to execute, synthesize, recommend, and generate.

With critical thinking ranking among the most in-demand skills for job candidates , you would think that educational institutions would prepare candidates well to be exceptional thinkers, and employers would be adept at developing such skills in existing employees. Unfortunately, both are largely untrue.

• Matt Plummer (@mtplummer) is the founder of Zarvana, which offers online programs and coaching services to help working professionals become more productive by developing time-saving habits. Before starting Zarvana, Matt spent six years at Bain & Company spin-out, The Bridgespan Group, a strategy and management consulting firm for nonprofits, foundations, and philanthropists.  

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Helping Students Hone Their Critical Thinking Skills

Used consistently, these strategies can help middle and high school teachers guide students to improve much-needed skills.

Critical thinking skills are important in every discipline, at and beyond school. From managing money to choosing which candidates to vote for in elections to making difficult career choices, students need to be prepared to take in, synthesize, and act on new information in a world that is constantly changing.

While critical thinking might seem like an abstract idea that is tough to directly instruct, there are many engaging ways to help students strengthen these skills through active learning.

Make Time for Metacognitive Reflection

Create space for students to both reflect on their ideas and discuss the power of doing so. Show students how they can push back on their own thinking to analyze and question their assumptions. Students might ask themselves, “Why is this the best answer? What information supports my answer? What might someone with a counterargument say?”

Through this reflection, students and teachers (who can model reflecting on their own thinking) gain deeper understandings of their ideas and do a better job articulating their beliefs. In a world that is go-go-go, it is important to help students understand that it is OK to take a breath and think about their ideas before putting them out into the world. And taking time for reflection helps us more thoughtfully consider others’ ideas, too.

Teach Reasoning Skills 

Reasoning skills are another key component of critical thinking, involving the abilities to think logically, evaluate evidence, identify assumptions, and analyze arguments. Students who learn how to use reasoning skills will be better equipped to make informed decisions, form and defend opinions, and solve problems. 

One way to teach reasoning is to use problem-solving activities that require students to apply their skills to practical contexts. For example, give students a real problem to solve, and ask them to use reasoning skills to develop a solution. They can then present their solution and defend their reasoning to the class and engage in discussion about whether and how their thinking changed when listening to peers’ perspectives. 

A great example I have seen involved students identifying an underutilized part of their school and creating a presentation about one way to redesign it. This project allowed students to feel a sense of connection to the problem and come up with creative solutions that could help others at school. For more examples, you might visit PBS’s Design Squad , a resource that brings to life real-world problem-solving.

Ask Open-Ended Questions 

Moving beyond the repetition of facts, critical thinking requires students to take positions and explain their beliefs through research, evidence, and explanations of credibility. 

When we pose open-ended questions, we create space for classroom discourse inclusive of diverse, perhaps opposing, ideas—grounds for rich exchanges that support deep thinking and analysis. 

For example, “How would you approach the problem?” and “Where might you look to find resources to address this issue?” are two open-ended questions that position students to think less about the “right” answer and more about the variety of solutions that might already exist. 

Journaling, whether digitally or physically in a notebook, is another great way to have students answer these open-ended prompts—giving them time to think and organize their thoughts before contributing to a conversation, which can ensure that more voices are heard. 

Once students process in their journal, small group or whole class conversations help bring their ideas to life. Discovering similarities between answers helps reveal to students that they are not alone, which can encourage future participation in constructive civil discourse.

Teach Information Literacy 

Education has moved far past the idea of “Be careful of what is on Wikipedia, because it might not be true.” With AI innovations making their way into classrooms, teachers know that informed readers must question everything. 

Understanding what is and is not a reliable source and knowing how to vet information are important skills for students to build and utilize when making informed decisions. You might start by introducing the idea of bias: Articles, ads, memes, videos, and every other form of media can push an agenda that students may not see on the surface. Discuss credibility, subjectivity, and objectivity, and look at examples and nonexamples of trusted information to prepare students to be well-informed members of a democracy.

One of my favorite lessons is about the Pacific Northwest tree octopus . This project asks students to explore what appears to be a very real website that provides information on this supposedly endangered animal. It is a wonderful, albeit over-the-top, example of how something might look official even when untrue, revealing that we need critical thinking to break down “facts” and determine the validity of the information we consume. 

A fun extension is to have students come up with their own website or newsletter about something going on in school that is untrue. Perhaps a change in dress code that requires everyone to wear their clothes inside out or a change to the lunch menu that will require students to eat brussels sprouts every day. 

Giving students the ability to create their own falsified information can help them better identify it in other contexts. Understanding that information can be “too good to be true” can help them identify future falsehoods. 

Provide Diverse Perspectives 

Consider how to keep the classroom from becoming an echo chamber. If students come from the same community, they may have similar perspectives. And those who have differing perspectives may not feel comfortable sharing them in the face of an opposing majority. 

To support varying viewpoints, bring diverse voices into the classroom as much as possible, especially when discussing current events. Use primary sources: videos from YouTube, essays and articles written by people who experienced current events firsthand, documentaries that dive deeply into topics that require some nuance, and any other resources that provide a varied look at topics. 

I like to use the Smithsonian “OurStory” page , which shares a wide variety of stories from people in the United States. The page on Japanese American internment camps is very powerful because of its first-person perspectives. 

Practice Makes Perfect 

To make the above strategies and thinking routines a consistent part of your classroom, spread them out—and build upon them—over the course of the school year. You might challenge students with information and/or examples that require them to use their critical thinking skills; work these skills explicitly into lessons, projects, rubrics, and self-assessments; or have students practice identifying misinformation or unsupported arguments.

Critical thinking is not learned in isolation. It needs to be explored in English language arts, social studies, science, physical education, math. Every discipline requires students to take a careful look at something and find the best solution. Often, these skills are taken for granted, viewed as a by-product of a good education, but true critical thinking doesn’t just happen. It requires consistency and commitment.

In a moment when information and misinformation abound, and students must parse reams of information, it is imperative that we support and model critical thinking in the classroom to support the development of well-informed citizens.

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What is Critical Thinking and Why is it Valuable in the Workplace?

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• > What is Critical Thinking and Why is it Valuable in the Workplace?

There are times at work when you simply have to “do.” A tight deadline, a demanding project outline, or a highly particular superior might mean that it makes sense to complete a task without too much mental tinkering. But work like this can be unsustainable and worse — it won’t leverage your ability to think critically.

There is value in thinking critically in every aspect of your life. From making decisions in your personal life, to interrogating the media you consume, to assessing your work with a critical eye, applying critical thinking is an essential skill everyone should be trying to hone.

At your workplace, critical thinking can distinguish you as a leader, and a valuable mind to bounce ideas off. It can help improve the quality of your work, and the perception those higher up the chain have of you.

Here’s what you need to know about critical thinking in the workplace:

What Exactly is “Critical Thinking”?

  In a nutshell, critical thinking is the ability to think reasonably, detaching yourself from personal bias, emotional responses, and subjective opinions. It involves using the data at hand to make a reasoned choice without falling prey to the temptations of doing things simply because they’ve always been done a certain way.

Critical thinking takes time. It might be quicker simply to take instruction at face value, or rely on the traditions of your team. But without analyzing the reasons behind decisions and tasks, it becomes extremely easy to adopt bad habits. This might be time-wasting meetings, inefficient uses of effort, or poor interactions with team members. Taking the time to ask “why” you’re doing something is the first step to thinking critically.

Sometimes, data is available which allows you to make reasoned decisions based on absolute facts. If you can show that a new best practice can objectively improve current processes with hard data, you’ve used the very basics of critical thinking. That said, actual numbers aren’t always available when making a decision. Real critical thinking involves taking a careful look at situations and making a decision based on what is known, not what is felt.

Why Is Critical Thinking Important in the Workplace?

The short answer to the above question is this: critical thinkers make the best decisions, most often. And in the workplace, where choices about how to complete tasks, communicate information, relate with coworkers, and develop strategy are so common, critical thinkers are extremely valuable.

A savvy hiring manager will make this part of the recruitment process. It’s pretty easy to gauge how someone is inclined to solve a problem — ask them how they would deal with a specific situation, and give them the opportunity to use their critical thinking skills, versus deferring to an emotional, or prescribed reaction. Employing people who can think and act reasonably will pay enormous dividends down the road.

Using your critical thinking skills in the workplace will define you as a problem solver. This is not only useful career-wise (although having upper-level people at your company think highly of you is undoubtedly a benefit) it also establishes you as a leader among your fellow team members. Demonstrating your ability to solve problems and accomplish goals effectively will help instill confidence in you with all your coworkers.

How to Use Critical Thinking in the Workplace

The first step to actually using critical thinking is approaching every situation with an open mind. You need to be receptive to all information available, not just the kind that satisfies your preconceived notions or personal biases. This can be easier said than done, of course — lessons learned and beliefs held are often done so with a reason. But when it comes to critical thinking, it’s important to analyze each situation independently.

Once you’ve analyzed a situation with an open mind, you need to consider how to communicate it properly. It’s all very well and good to approach situations with objective logic, but it doesn’t do you any favours to sound like  Mr. Spock  when you’re conveying your conclusions. Be tactful, patient and humble when you are explaining how and why you’ve come to decisions. Use data if available to support your findings, but understand that not everyone is able to remove emotion from situations.

The final, and perhaps least obvious, application with critical thinking is creativity. Often, getting creative means pushing boundaries and reshaping convention. This means taking a risk — one that can often be worth the reward. Using a critical thinking approach when getting creative can help you mitigate the risk, and better determine what value your creativity can bring. It will help you and your team try new things and reinvent current processes while hopefully not rocking the boat too much.

Learn More About Critical Thinking

Critical thinking is a valuable skill for all aspects of your life. It benefits problem solving, creativity, and teamwork. And it translates particularly well to the workplace, where it can distinguish you as a valuable employee and leader.

Taking the extra time to examine things objectively, make decisions based on logic, and communicate it tactfully will help you, those you work with, and your work goals prosper. To learn more about how to do that, have a look at our  Critical Thinking and Problem Solving for Effective Decision-Making   workshop and register today!

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How to embed critical thinking from course design to assessment

Critical thinking is an essential, human skill. This practical advice aims to help university educators nurture and enhance students’ ability to analyse and evaluate information at all stages of teaching

M. C. Zhang

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Critical thinking transcends academic boundaries. In an era of global challenges and information overload, the ability to sift through data, question assumptions, generate innovative solutions and navigate the complexities of the 21st century with agility and discernment is paramount. 

Educators must embrace and model critical thinking , crafting learning experiences that challenge students to question, analyse and reflect. Students, for their part, should embrace the challenge of critical engagement, recognising its value not just for academic success but as a lifelong skill. The wider community – including employers, policymakers and families – must also recognise and support the cultivation of critical thinking as essential for the well-being of society.

• Metacognition in education: how to get students thinking about their thinking
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• View: Is critical thinking the answer to generative AI?

Today’s students are preparing for the workforce as well as for their roles as citizens in a complex, interconnected world. Critical thinking serves as the cornerstone of academic enquiry towards building a more just, creative and sustainable world.

Cultivating a culture of critical thinking

Creating a culture that values and nurtures critical thinking requires diligence, creativity and a willingness to adapt. This culture extends beyond the classroom, permeating every aspect of the educational experience, from the design of curricula to the ways in which institutions engage with their communities . It is about creating spaces where questions are encouraged, where failure is seen as a stepping stone to understanding , and where diversity of thought is celebrated. 

Each of the strategies mentioned can be expanded into several prompts, focusing on implementation, challenges, case studies and assessments.

Encourage inquiry-based learning

Inquiry-based learning (IBL) is an active, student-centred educational approach where students develop questions, investigate deeply and construct their own understanding. As an assistant professor at Macau University of Science and Technology (MUST), I use these methods and tools to ensure a hands-on, minds-on approach to learning that is crucial for developing critical thinking and problem-solving skills.

• Use a theoretical framework: delve into the pedagogical theories and the work of education theorists like John Dewey, that underpin IBL, exploring key educational theorists and studies.
• Implement IBL across disciplines: f or example, in a literature class, students might be asked to develop their own interpretations of a text, then research literary criticisms to compare and refine their perspectives. In a science setting, it can be applied through project-based lab work where students formulate hypotheses about ecological phenomena and design experiments to test their theories.
• Tools and resources: t o successfully implement IBL, educators might use digital tools such as Socrative to collect and analyse student questions in real time. Platforms like Padlet provide collaborative spaces for students to brainstorm and share ideas.

Use problem-based learning

Problem-based learning (PBL) is also a student-centred approach that puts students in groups to solve an open-ended problem, and in turn motivates their learning, according to Cornell University’s Center for Teaching Innovation. 

• Design PBL scenarios: t o boost students’ investment in their learning, educators can choose a problem that aligns with students’ interests and career aspirations.
• Assess PBL outcomes: discuss methods for assessing the outcomes of PBL, including rubrics and self-assessment tools.  Setting incremental deadlines and checkpoints helps keep students focused and on track, and helps the teacher manage the scope of the project.

Incorporate case studies

Working on case studies in my management courses at MUST enables students to apply theoretical knowledge in their analysis of real-world business scenarios.

• Source and create case studies: f or instance, dissecting a company that is facing a market downturn provokes critical questions such as how to pivot strategies and manage resources effectively, compelling students to think like decision-makers. Consider using contemporary cases from business journals to ensure students deal with up-to-date content.
• Explore discussion techniques: the  think-pair-share technique prompts students to first consider the case individually, then discuss their thoughts in pairs, and finally share their insights with the class. This ensures that everyone is actively engaged and benefits from collective intelligence.
• Use cross-disciplinary applications : Highlight how case studies can be used across different subjects.

Promote reflective practice

Gibbs’ reflective cycle and Schön’s reflection-in-action are just two models that teachers can use to encourage their students’ reflective practice. Others include digital journals and blogs where students document and share their reflective processes.  These platforms serve as a dynamic archive of their growth and an avenue to develop a professional online presence. In giving feedback on reflections, specific and actionable comments can guide improvement. For example, rather than simply praising a good entry, I would suggest ways to connect theoretical concepts with personal experiences more deeply.

Develop assessment methods that encourage critical thinking

Assessment forms such as peer assessments, portfolios and open-book exams have a role in supporting critical thinking.  Portfolios allow students to continuously collect and curate their work, which prompts ongoing self-reflection and improvement in understanding management concepts.

Be sure to  set clear criteria for evaluation when using peer assessment to avoid subjective judgements and encourage constructive feedback. Discuss the importance of feedback loops in the assessment process to enhance critical thinking.

Be thoughtful about how you integrate technology

• Review specific educational technologies designed to enhance critical thinking. Select applications that stimulate analysis and strategic decision-making. For instance, using interactive simulations such as The Business Strategy Game enables students to apply management theories in a risk-free environment.
• Discuss the role of digital literacy in critical thinking and consider how to foster it among students. T each students how to discern credible sources online, which is a vital skill for any manager in the age of information overload.
• Balance technology and tradition.  Case studies in management, for example, can be enriched with data analytics tools for more profound insights, yet the mistake many make is allowing these tools to overshadow the fundamental skills of critical thinking and qualitative analysis.

Model critical thinking

• Educators can think about how they can improve their own critical thinking skills, whether through peer observation, reading the latest research or as part of professional development . Teachers sharing their thought processes with students can also be seen as a teaching tool.
• Highlight the ethical dimension of critical thinking in discussion, analysis and decision-making.
• Ask questions that stimulate students’ deeper thinking and exploration. Ensure that the classroom is a safe space where students feel comfortable asking challenging questions and can follow their curiosity and wonder, which underpins the questioning mindset. 

In sum, critical thinking touches on the essence of what it means to be an informed, engaged and responsible member of society. By committing to the strategies outlined and embracing the collective responsibility for nurturing critical thinkers, educational institutions can play a pivotal role in helping students face challenges with resilience, creativity and commitment to ethical principles. 

M. C. Zhang is an assistant professor at the School of Liberal Arts at Macau University of Science and Technology.

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The power of effective communication in leadership.

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Chief Growth Officer of Tynker , a leading K-12 edtech platform that has helped more than 100 million kids learn to code.

Whether running a small startup or an entire nation, great leaders must leverage effective communication skills. Consider some of the leaders who reshaped history—Churchill, Gandhi, Martin Luther King, Jr. and even Napoleon. All of them were masters of relatable language.

Good communication skills are also crucial for leaders in the corporate world for inspiring both stakeholders outside the company and uniting the internal team into one cohesive group. Strong relationships can boost company resilience and success while increasing talent retention rates.

Effective Communication: Two-Way Vs. One-Way

Influential leaders practice two-way communication, motivating and building solid relationships with team members.​​

As a leader, it is crucial to understand the importance of both one-way and two-way communication. Sometimes, you will have to communicate to your team decisions that have already been made and directives that must be followed.​​ Regardless of the situation, allowing your team members to voice their disagreements about decisions is key—because understanding their concerns is important. However, framing your communication clearly and addressing any concerns before they are presented can lead to faster acceptance.

Here are six characteristics of effective communication in leadership.

Active Listening

Good leaders are active listeners. They don't just listen to the comments and feedback from their team; they process, retain, discuss and, if possible, incorporate it into the decision-making process. When team members feel like they are heard, it builds morale.

​​Leaders should also encourage and facilitate this trait within the team to build better relationships among team members. Open-door policies, communication with individual team members, positive reactions to feedback and constructive debates can help you lead by example.

Team building activities like having discussions on common issues using a chess clock (where each member gets the same time to talk) can drive home the importance of listening.

Individual Communication Styles

​​It would be best if you introduced multiple modes of communication to accommodate your team members. Some people ​​prefer face-to-face interactions, while others might find it more comfortable chatting on Slack. Not everyone will be comfortable presenting to the whole team, but they might communicate their ideas well with an infographic or a shared presentation where people can comment in real time.

​​As a leader, you ​must​​​ understand that each team member's perspective of effective communication differs and might need the right channel to express themselves adequately.

Introducing and encouraging multiple ​communication channels​​​ can inspire the team to share ideas and exchange information more frequently.

Conciseness And Clarity

​​Don't let your communication drown in a sea of words. More information can just as easily confuse the listener as ​insufficient​​​ information. This is valid for all forms of communication. That's why TEDx Talks are designed to be 18 minutes long at most —to keep the audience's attention. ​ ​​

​​Short emails, memos and concise instructions can communicate your point better than large blocks of text. Clarity and conciseness can help team members absorb the necessary information and remain on the same page. This creates cohesion and motivates the team to pursue goals together. ​​​

For example, if a CFO writes a memo to the entire team ​​with finance-specific lingo, it likely won't be as effective in conveying its point to designers, IT, or anyone else on the team not familiar with the finance language. Leadership communication should be clear to all team members. Amazon's six-page memos that serve as a replacement for traditional PowerPoint presentations were introduced to achieve more clarification in communication.

Relatability

​​The key to building strong relationships and inspiring teams through communication is to humanize the information you wish to convey and make it more relatable. This is a common practice in education, where complex ideas are broken down and communicated through simple, relatable examples.

You don't have to break down everything in layperson's terms, and you can make your communication relatable by using references from your industry that all team members would understand. They will appreciate your effort and desire to help them understand what is being communicated.

Transparency

​​Transparency is a crucial characteristic of leadership communication, especially if your goal is to establish trust with your team members. If your employees don't know the organization's purpose or do not understand its values, you will have a hard time inspiring them.

​​ Buffer is a good example of a company employing transparent communication; the leadership team publicly shares information like salaries, time off and specific financial metrics. ​​

An organization's leaders being transparent with its employees about their intentions, company goals, financials and other aspects can foster trust and ​​lead to better relationships and team unity.

Consistency

​​Finally, leaders must be consistent in their communication. If the values, ideas and missions they communicate differ ​occasionally​​​ and among team members, it will lead to distrust against the leader. Inconsistent communication also damages team cohesion. ​ ​​

If some team members receive constant feedback from the leader and other members merely receive any communication when there is an issue, they may feel left out.

Achieving Collaboration Through Clear Communication

In the realm of leadership, effective communication is essential for building healthy relationships, both personal and professional. Leaders who communicate well can inspire team members and achieve shared goals.

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